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Bryan Bray, Pharm.D., CPP Chief Operating Officer Medication Management, LLC Vice President of Clinical Services Piedmont Pharmaceutical Care Network,

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From the Pharmacists Perspective

Bryan Bray, Pharm.D., CPPChief Operating OfficerMedication Management, LLCVice President of Clinical ServicesPiedmont Pharmaceutical Care Network, LLC

The Prescription for Healthcare Reform: Where are the Pharmacists?

Highlighting Innovations in Pharmacist-Delivered CareObjectivesDescribe how comprehensive medication management services can be provided by a clinical pharmacist embedded within a physician practice or physically separate.Discuss the involvement of collaborative drug therapy management.Review the coordinated, team approach to delivering patient care.Present the quality of care and outcomes data from the practiceReview the challenges associated with the practice model.From the Pharmacists PerspectiveComprehensive Medication Management provided by a clinical pharmacist embedded into 4 large medical home practices clinicComprehensive Medication Management provided by a clinical pharmacist established outside the medical home practice clinic(the CCNC model)

Embedded ModelPatient-centered, integrated approach with multi-specialty physicians, nurse practitioners, physicians assistants, clinical pharmacists and nursesBased on the patients drug therapy needs, care is delivered by the pharmacist under collaborative drug therapy managementIntegrated approach whereby any member of the team may refer a patient to pharmacistElectronic medical records for documentation that allows for the coordination of care and clear establishment of patients goals of therapyReferral ProcessNot for all patients. Identify patients not meeting therapeutic goalsPatients experiencing drug therapy problems (ADRs)Patients discharged from the hospitalPatients with complex medication regimens and have a poor understanding their regimenPatients with chronic diseases and chronic medication therapies that require significant self management skills and educations.Collaborative Drug Therapy ManagementPatient-specific, evidenced-based driven, outcomes-oriented developed plan of care for the patient to allow the patient to meet therapeutic goalsWritten agreement between the physician and the pharmacist to allow for drug therapy modifications under the supervision of the physicianAssessment of drug therapy problems and the development of an individualized medication plan of care with collaborative goals setPeriodic follow up to address any new medication problems, measure against goals of therapy and adjust plan of careCareful coordination with all team members to advise of progress of patients plan of care with referral process in place

Virtual ModelPharmacist not physically located in the medical home practiceBroader coordination of care to include traditional team members and case managersTraditional referral base with enhanced focus on transition of care patientsOn average, the patient discharged from the hospital with have 5 medication discrepancies when comparing the discharge regimen with the home regimenCoordination of CareSignificant emphasis placed on making sure the patient with medication related problems on discharge gets to a primary care provider after discharge for follow upCommunication of medication related problems between the hospital provider and the primary care provider to develop the patients plan of careEfficiency of the team improved, more data with which for the team to make better decisions in conjunction with the patientOutcomesPatient specificTraditional clinical such as A1Cs, INRs within range, BPs, etc.Patient satisfaction with careReduction in hospital readmissionsOverall, healthcare cost savings (mostly from reducing hospitalizations and ER visits). Avoid the silo effect.

OutcomesDiabetes Management31 patients

BaselineYear 4A1C8.6%7.1%% pts with A1C < 9%57%91%% pts with A1C