BSA 310 Week One

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    Needed information in a

    nutshell

    Week 1 Readings combined in

    a PPT

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    entities, real or abstract, forming an integrated

    whole. (Wikipedia, 2007)

    Business system comprises of inter-related processes, tools, andresources that are organized to

    meet specific purposes or businessgoals.

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    Example of a System?

    ManufacturingProcessnput ofaw Materials utput ofinishedProducts

    Environment

    ther Systems

    ontrol byManagementontrolSignals ControlSignals

    FeedbackSignalsFeedbackSignals

    ystem Boundary

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    What Information SystemInformation System?

    nput ofDataResourcesnput ofDataResources

    rocessingDatarocessingData

    utput ofInformationProducts

    utput ofInformationProducts

    Control of System Performance

    Control of System Performance

    Storage of Data Resources

    Storage of Data Resources

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    The Inter-networked -Business

    ManufacturingandProductionEngineerin&Research

    ,ccounting,inanceandManagement

    uppliers and Other Business Partners

    , ,rocurement Distribution and Logistics

    dvertising Sales CustomerService

    onsumer and Business Customers

    CompanyBoundary

    Intranets

    he Internet

    Extranets

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    usiness Systemusiness System

    :usiness systemsv Human Resources

    v &Accounting FinancevPayrollvProductionvOperationsv Information Systemv &Sales Marketingv &Research Development

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    usiness Structuresusiness Structures :Sole proprietorship A sole proprietorship is a business owned

    .by one person The owner may operate on his or her own or.may employ others The owner of the business has total and

    unlimited personal liability of the debts incurred by the.business

    :Partnership A partnership is a form of business in which twoor more people operate for the common goal of making.profit Each partner has total and unlimited personal

    .liability of the debts incurred by the partnership There:are three typical classifications of partnerships general

    partnerships, limited partnerships, and limited liabilitypartnerships.

    :Corporation - ,A business corporation is a for profit limitedliability entity that has a separate legal personality

    .from its members A corporation is owned by multiple,shareholders and is overseen by a board of directors which

    .hires the business's managerial staff

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    ole Proprietorshipole Proprietorship,Sole Proprietorship is a form of business created

    , .owned and operated by an individual

    .No state filing is required ,Unlimited liability personal assets could be required to

    .pay business debts .No separate tax filing is required

    Business capitals are generated through loans or.personal assets , .Easy to form minimal legal requirements .Dissolves upon owner s death

    Characteristics

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    eneral Partnershipeneral PartnershipGeneral Partnership is a form of business owned by

    .two or more individuals

    Created through oral or verbal agreements among the/ .owners partners ,Unless specified partners have equal rights .No state filing is required , Unlimited liability owners personal assets could be

    .required to pay business debts

    .No separate tax filing is required Business capitals are generated through loans or.personal assets

    / .Dissolves upon partner s death withdrawal

    Characteristics

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    imited Partnershipimited PartnershipLimited Partnership is a form of partnership owned by two

    : .types of partners general partners and limited partners

    ,General partners have unlimited liability but limitedpartners are liable to what they invested in the.business

    ,General partners have control over of the business.limited partners do not

    State filing is required -Tax is filed as a separate entity as a pass through

    .included in the individual tax return .Limited number of partners allowed

    Characteristics

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    imited Liability Partnershipimited Liability PartnershipLimited Partnership is a form of partnership owned by

    .licensed professionals such as accountants or attorneys

    .State filing is required .All partners share limited liability The limit varies

    .with the states where the license is obtained .Business insurance are usually mandatory -Tax is filed as a separate entity as a pass through.included in the individual tax return .Some formal requirements may apply

    Characteristics

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    CorporationCorporationC Corporation or Corporation is a separate legal entity owned

    .by shareholders and has similar rights as an individual sShareholders cannot be held responsible for the debts of the.corporation

    Certificate of incorporation is required from the state.agency

    Shareholders liability is limited to their investment in the

    .business (Capitals are raised through sale of shares internal or).external

    ( )Double taxation of profits entity and individual levels Management is performed by directors elected by

    .shareholders

    .Formal meetings and documents are required .Unlimited duration of existence

    Characteristics

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    anagement Structureanagement Structure

    v ( )Strategic Top Management

    v ( )Tactical Middle Managementv ( )Operational Lower Management

    anagement Levels

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    Analysisnalysis

    vPESTvSWOTT

    v Supply Chain Management

    ypes of Analysis

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    imited Partnershipimited PartnershipLimited Partnership is a form of partnership owned by two

    : .types of partners general partners and limited partners

    ,General partners have unlimited liability but limitedpartners are liable to what they invested in the.business

    ,General partners have control over of the business.limited partners do not

    State filing is required -Tax is filed as a separate entity as a pass through

    .included in the individual tax return .Limited number of partners allowed

    Characteristics

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    EST AnalysisEST Analysis

    -PEST Analysis focuses on macro environment factors such asP ,olitical E ,conomic S ,ocial and T .echnological considerations

    .Often times PEST abbreviation can be rearranged as STEP Both.can be used interchangeably

    -PEST complements SWOTT Analysis which focuses on the micro( ).environment organization level

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    oliticaloliticalFactorsactors:xample of Political Factors

    Political stability

    Government structure Trade agreements - /Anti trust Competitions Labor laws

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    conomic Factorsconomic Factors

    :xample of Economic Factors Monetary policies

    Exchange ratesTaxation Interest rate Inflation rate Unemployment rate

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    ocial Factorsocial Factors

    :xample of Social FactorsReligionEthics Knowledge and skill sets Resource availability Culture and traditionsLanguagePrivacy

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    echnologicalechnologicalFactorsactors:xample of Technological Factors

    Technology policy Rate of technology transfer Patents and trademarks &Research Development Government grants and subsidies

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    WOTT AnalysisWOTT Analysis

    SWOTT Analysis is a value based assessment focusing on, , , ,Strengths Weaknesses Opportunities Threats and Trends of

    .an organization

    ,Although SWOTT can be used in any stages of planning it is.usually performed at the strategic level

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    WOTT AnalysisWOTT AnalysisStrengths

    High quality and reliableproducts

    /Strategic location siteStrong cash flow

    Profitable businessReputable company

    WeaknessesEroding product sales

    High labor cost-Lack of long term plan

    -High labor turn over

    ThreatsCheaper products

    /New technology productsCost of raw material

    increases

    Interest rate increases

    OpportunitiesNew market opportunity

    &Research DevelopmentOutsourcing

    &Mergers acquisitions

    -Business Process Re engineering

    Trends

    Future demands

    Change in tasteChange in

    /laws regulationsTechnology trendsDemographic changes

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    upply Chain Managementupply Chain Management

    ( )Supply chain management SCM is the business process of, ,managing the complex interaction of products materials

    , ,equipment labor and cash as they flow through the supply.chain and fulfill customer demand

    ,Forrester Research 2007

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    http://www.youtube.com/watch?v=6rmV__Yrk7Qhttp://www.youtube.com/watch?v=6rmV__Yrk7Qhttp://www.youtube.com/watch?v=6rmV__Yrk7Q
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    hy SCM?hy SCM?

    Inefficiencies in paired relationship between customers andsuppliers

    - - .Integration between front end and back end systems , ,Open system that allows interactions among vendors suppliers

    .and customers & , -Higher demand expectations quicker turn around time for.products and services

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    SCMCM

    , -upply Chain Visibility Using RFID Radio FrequencyIDentifiier

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    :// . . / = & = & =http www youtube com watch?v eob532iEpqk feature PlayList p A3C1C46D

    http://www.youtube.com/watch?v=oAvQcYcvyawhttp://www.youtube.com/watch?v=oAvQcYcvyawhttp://www.youtube.com/watch?v=eob532iEpqk&feature=PlayList&p=A3C1C46D3224DA55&playnext=1&playnext_from=PL&index=41http://www.youtube.com/watch?v=eob532iEpqk&feature=PlayList&p=A3C1C46D3224DA55&playnext=1&playnext_from=PL&index=41http://www.youtube.com/watch?v=eob532iEpqk&feature=PlayList&p=A3C1C46D3224DA55&playnext=1&playnext_from=PL&index=41http://www.youtube.com/watch?v=oAvQcYcvyaw
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    Five Forces Analysis

    B i i P f

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    Bargaining Power ofCustomers

    Buyer concentration to firmconcentration ratio

    Bargaining leverage

    Buyer volume

    Buyer switching costs relativeto firm switching costs

    Buyer information availability

    Ability to backward integrate

    Availability of existing

    substitute products Buyer price sensitivity

    Price of total purchase

    Bargaining Po er of

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    Bargaining Power ofSuppliers

    Supplier switching costsrelative to firmswitching costs

    Degree of differentiationof inputs

    Presence of substituteinputs

    Supplier concentration tofirm concentration ratio

    Threat of forwardintegration by suppliersrelative to the threat ofbackward integration

    by firms Cost of inputs relative to

    selling price of theproduct

    Importance of volume tosupplier

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    Threat of New Entrants

    The existence ofbarriers to entry

    Economies of

    productdifferences

    Brand equity

    Switching costs

    Capital

    requirements

    Access todistribution

    Absolute cost

    advantages Learning curve

    advantages

    Expectedretaliation

    Governmentpolicies

    Threat of Substitute

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    Threat of SubstituteProducts

    Buyer propensity tosubstitute

    Relative price

    performance ofsubstitutes

    Buyer switchingcosts

    Perceived level ofproductdifferentiation

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    Competitive Rivalry

    Number ofcompetitors

    Rate of industry

    growth Intermittent

    industryovercapacity

    Exit barriers

    Diversity ofcompetitors

    Informationalcomplexity andasymmetry

    Brand equity Fixed cost

    allocation pervalue added

    Level ofadvertisingexpense

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    Edward Deming Believed that

    organizations werebeing managedwrong

    Considered the

    Father of TotalQualityManagement(TQM)

    Taught the Japanesehow to producehigher qualityproducts at lowercosts

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    Total Quality Management

    Create consistency ofimprovement

    Adopt the qualityphilosophy

    Cease mass inspections

    Long-term relationshipswith single suppliers

    Constant improvement

    Institutionalize training

    Managers lead, notsupervise

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    Workshop #2 Preview

    Administration and feedback to students

    Current Article

    WS #1 Review Economic Influences

    Government Influences

    Legal Influences

    Summary

    WS #3 Preview

    Just to remind you

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    Just to remind you:Workshop #2 Homework

    Reading Chapter 11 Business text Chapter 15 Intro to IT text Chapter 7 Ecommerce text

    Individual Homework

    Memorandum on business types for each of thefour businesses from the Virtual OrganizationPortal (See BSA310 Course Notes) that were inthe table from week 1.

    Learning Team Begin work on Service Request SR-rm-012.

    Review the Internet site, Mission, Description,Finance and Accounting in RiordanManufacturing.

    Based upon the review, identify and describeexisting and needed business systems and sub-systems.

    Draft the first 2-3 pages of paper.