Delivery ModeThis program is to be delivered through an approach of online delivery and assessment.

Students will gain access to the relevant learning content through the online portal after enrolment and will be provided a secure log-in to access their learning content. This learning platform is password protected.

alffie’s Certificate III in Business, prepares you for a variety of business administrative and support roles across a broad range of industries.

Throughout this course, alffie’s friendly team will support you in developing skills and knowledge that will enhance your ability to work confidently and effectively in modern business environments.

Course durationThe full course is expected to take 935 hours to complete. This includes two semesters of theory. Enrolment is valid for up to 12 months.

1300 253 343 support@alffie.com

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CERTIFICATE III IN BUSINESSBSB30115 RTO no. 41206

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CERTIFICATE III IN BUSINESSBSB30115

1300 253 343 support@alffie.com facebook.com/alffietraining

Units of CompetencySemester 1The following accredited units are covered in this course:• BSBWOR301 - Organise personal work

priorities• BSBFLM312 - Contribute to team

effectiveness• BSBDIV301 - Work effectively with diversity• BSBWHS302 - Apply knowledge of WHS

legislation in the workplace• BSBINM301 - Organise workplace

information• BSBADM311 - Maintain business resources Semester 2The following accredited units are covered in this course:• BSBWOR204 - Use business technology• BSBCUS301 - Deliver and monitor a service

to customers• BSBCMM301 - Process customer complaints• BSBITU304 - Produce spreadsheets• BSBITU306 - Design and produce business

documents• BSBPUR301 - Purchase goods and services

Entry Requirements• Regular access to a computer, tablet or

smartphone to undertake learning and assessment activities (some aspects may require use of a computer for full functionality)

• Regular access to the internet and to an email account

• Complete language, literacy and numeracy requirements

• Adobe Reader software installed• The ability and willingness to complete an online

course• The ability to communicate directly with alffie• The ability to communicate in English with alffie• The ability to understand detailed instructions

provided written or verbally in English• Access to a Google Drive account• Students must provide a valid USI

Unique Student Identifier (USI)From 1 January 2015 all jobseekers undertaking Nationally Recognised Training in Australia will need to have a USI, Unique Student Identifier.

This government initiative requires jobseekers to have a USI in order to commence their training.

For more information visit www.usi.gov.au for more information.

OutcomeShould the student successfully complete only one or more of the units of competency, but not all required units of competency to achieve the qualification, the student will be issued with a statement of attainment at the time of completion or withdrawal. Where a student completes the full course and successfully completes all units of competency a qualification shall be issued upon completion. Potential careers• customer service adviser• data entry operator

• general clerk• payroll officer

• typist• word processing operator.