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BSB60215 – Advanced Diploma of Business
TRAINING & ASSESSMENT STRATEGY
This strategy provides a summary of the course design, delivery, and assessment at
Frontier Leadership (Provider No. 110080)
TRAINING PACKAGE TITLE Business Services Training Package (Release 1.1)
NATIONAL QUALIFICATION
CODE BSB60215
QUALIFICATION TITLE Advanced Diploma of Business
AQF LEVEL 6
Page 2 of 19
Version Control
Version Date Notes
1.0 05/06/2015 Original document
RTO Details
Name of RTO Frontier Leadership Pty Ltd
Provider No 110080
Scope Available on training.gov.au
Phone 1800 680 140
Email [email protected]
Website www.frontierleadership.edu.au
Address Level 11, 288 Edward Street, Brisbane, QLD 4000
Postal address P.O. Box 899, Nundah, QLD 4012
Licensing, Legislative requirements
This qualification does not have a direct link to specific licensing, legislative and/or
regulatory requirements. Units of competency, however, will specify applicable
licensing, legislative and/or regulatory requirements that impact on that unit.
Page 3 of 19
Table of Contents
THE IMPORTANCE AND USE OF THE TRAINING AND ASSESSMENT STRATEGY (TAS) ................................................... 4
BACKGROUND OF FRONTIER LEADERSHIP .................................................................................................................. 5
INTEGRATED PATHWAY MODEL THAT SUITS STUDENTS CAREER PLANS AND INDUSTRY NEEDS ................................ 6
INDUSTRY ENGAGEMENT AND CONSULTATION PROCESS .......................................................................................... 7
COURSE INFORMATION, PRE-ENROLMENT, SELECTION AND INDUCTION ................................................................... 8
ENTRY REQUIREMENTS ......................................................................................................................................................... 8 SELECTION REQUIREMENTS ................................................................................................................................................... 8 POSSIBLE EMPLOYMENT PATHWAYS ........................................................................................................................................ 8 SELECTION PROCESS ............................................................................................................................................................. 8 COURSE INDUCTION ............................................................................................................................................................. 9
COURSE DESIGN ........................................................................................................................................................10
QUALIFICATION RULES ....................................................................................................................................................... 10 PACKAGING RULES ............................................................................................................................................................ 10 DELIVERY ARRANGEMENTS .................................................................................................................................................. 11
DELIVERY AND ASSESSMENT ARRANGEMENTS .........................................................................................................12
AMOUNT OF TRAINING AND VOLUME OF LEARNING ................................................................................................................. 12 DELIVERY METHODS .......................................................................................................................................................... 13
ASSESSMENT STRATEGY ............................................................................................................................................14
ASSESSMENT APPROACH .................................................................................................................................................... 14 CUSTOMISATION OF LICENSED ASSESSMENT RESOURCES ............................................................................................................ 14 CONDUCTING ASSESSMENT ................................................................................................................................................. 14
SUFFICIENT RESOURCES .............................................................................................................................................16
FACILITIES AND EQUIPMENT ................................................................................................................................................. 16 LEARNING AND ASSESSMENT MATERIALS ................................................................................................................................ 16
PATHWAYS ................................................................................................................................................................17
TRAINERS AND ASSESSORS ........................................................................................................................................17
MONITORING & EVALUATION ...................................................................................................................................18
APPENDIX 1 ...............................................................................................................................................................19
Appendices
APPENDIX 1 ...............................................................................................................................................................19
Page 4 of 19
The importance and use of the Training and
Assessment Strategy (TAS)
This document is a high level explanation of the way our RTO offers training and
assessment to students. This strategy and our practises will comply with the
Standards for RTO’s 2015 and the Training Package.
It should not be read alone, but rather used as a guidance document that will
direct you to the related documents that explain our practises in delivering training
courses.
The TAS document will be used in different ways depending on your role and
relationship with the RTO. It is intended to be used by many people:
Marketing staff will use the document to read about the qualification title, codes
and units and the delivery and assessment arrangements, and extract information
from the TAS for marketing of the courses.
Student Services and Administration staff will use the document as a reference for
the course details that are provided to students for education support and for
managing the student’s files and the database including the units and hours and
other detail that must be captured in records and data reporting.
The Academic Coordinator will use the document to explain the courses to local
businesses. These businesses represent the industry so we seek their input on the
design and running of the course by our RTO.
Trainers and Assessors will use the document for their orientation to the course
then as the reference and basis for their delivery and assessment. Trainers and
Assessors must have access to the practise documents that are the many related
files and folders to run the course smoothly and to bring the documents to life in
real training experience for our students.
Compliance staff will use the document to demonstrate that the courses offered
by our RTO meets regulatory standards, legislation and training package
requirements. There are more compliance related files in the system to support the
TAS and show evidence of practise in the RTO.
Page 5 of 19
Background of Frontier Leadership
Frontier Leadership is a 5-year-old training organisation providing accessible,
boutique training to clients in Brisbane & Cairns. Our staffs take a personal interest
in our community, our students, and our graduates.
Frontier Leadership is currently based at Level 11, 288 Edward Street, Brisbane, QLD
4000. Our training facilities include classrooms equipped with computers, Wi-Fi
Internet for students & kitchen facilities.
Frontier Leadership focuses in Business courses. This qualification is suited for
individuals who wish to expand their knowledge and skills in the area of business,
and who wish to find employment at entry-level positions in business or business
administration. It will also suit clients who have experience in business but who wish
to consolidate their knowledge and prepare themselves for mid-management
roles in business.
Page 6 of 19
Integrated pathway model that suits students
career plans and industry needs
The strategy for this qualification is to encourage pathways between courses and
on to higher level qualifications. The intent of this course is to give our students the
best opportunities possible to gain the knowledge and experience necessary to
gain employment in Customer Service, Administration and Project Management.
Advanced Diploma University Pathway
BSB60215 –
Advanced Diploma
of Business
Students can apply for
an academic pathway
into the second year of
a Bachelor’s degree
qualification. University
acceptance is on a
case by case basis.
Page 7 of 19
Industry engagement and consultation process
To better ensure course relevance and currency, Frontier Leadership has consulted
with industry representatives to receive their feedback on the Training and
Assessment Strategy. The following industry representatives have been involved in
the development of this Training and Assessment Plan:
We undertook industry engagement activities with industry and stakeholders as
follows:
Clive Fox – Fox Media Marketing Media & Marketing consultation.
Darrin Drewe – Employsure Pty Ltd Human Resources and Industrial
Relations Industry
Jack Crawford – Dick Smith Commercial ICT & Retail Industry
The consultation process is ongoing and also includes:
Meetings and feedback with Trainers/assessors of Frontier Leadership
o Monthly trainer meetings held to obtain feedback
Course feedback from students of Frontier Leadership
o Collected throughout the course, and on graduation
Results of industry consultation
It is important to our RTO that we consult with industry in regards to the suitability
and appropriateness of the courses that we currently deliver and that the
outcomes are beneficial for the students and align with industry expectations and
standards.
We value the industry consultation and input to ensuring the appropriateness of
the offered courses for students and how the successful completion of course will
contribute to the employability skills of the students.
Page 8 of 19
Course information, pre-enrolment, selection and
induction
Entry Requirements
To gain entry into BSB60215 Advanced Diploma of Business a candidate must have
completed the Diploma of Business or any other Diploma level qualification OR be
a mature age learner with at least three plus years of relevant work experience.
Selection Requirements
Students will need moderate to high levels of English language, literacy and
numeracy. Students will also need to be able to competently operate a computer
and know how to use the internet for research purposes
A good command of spoken English required for classroom lessons, webinars
and communicating with the trainer and other students.
A good command of written English required for reading resources,
completing written assessments, and communicating with Frontier
Leadership.
Possible employment pathways
On completing this qualification, students are suited to undertake roles such as:
Responsible positions within an office/business environment within any
industry
Students with prior work experience can apply for roles such as:
Business manager
Senior administrator
Senior executive
Selection process
All prospective students (the candidates) are interviewed in a face-to-face setting
and have the course explained to them by a Student Services Officer. The purpose
of this meeting is to ensure the candidate understands the commitment of signing
up to a VET course, course outcomes, and what is expected of the student during
their study with Frontier Leadership.
Page 9 of 19
The candidate’s written and verbal English skills are informally assessed at this
stage. If the candidate appears to not meet the minimum LLN requirements for this
course, they may be referred to a literacy support group or advised of alternative
courses to study first.
If a candidate appears suitable to study the course, they will be provided with a
course Enrolment Kit.
Course Induction
Prior to commencing the first unit of study, students are inducted into the RTO by a
Student Services Officer. At this stage the staff will provide more information about
Frontier Leadership and the course. Any issues identified in the student’s LLN
assessment (contained in the Enrolment Kit) are addressed at this stage.
Recognition of Prior Learning and Credit Transfer are also discussed with students at
the induction stage.
Page 10 of 19
COURSE DESIGN
Qualification Rules
Description
This qualification would apply to individuals with various job titles including
executive officers, program consultants and program coordinators.
Individuals in these roles may possess substantial experience in a range of settings,
but seek to further develop their skills across a wide range of business functions.
Conversely, it may also apply to those with little or no vocational experience, but
who possess sound theoretical business skills and knowledge that they would like to
develop in order to create further educational and employment opportunities.
On completing this qualification, students are suited to undertake roles such as:
Entry level jobs in an office/business environment within any industry
Students with prior work experience can apply for roles such as:
Project administrator
Administration manager
Office manager
Packaging Rules
To successfully complete BSB60215 Advanced Diploma of Business, participants
must complete a total of eight (8) units of competency.
These eight (8) units are made up of:
Eight(8) elective units, comprising of units from the following
groups/packages:
o Group A
o Group B
o Group C
o Group D
o Business Services Training Package (BSB)
Page 11 of 19
o
Unit Code Unit Title Group/Package
Elective Units
BSBHRM602 Manage human resources strategic
planning
Group B
BSBINN501 Lead and manage organisational
change
Group B
BSBRSK501 Manage risk Business Services Training
Package (BSB)
BSBWHS501 Ensure a safe workplace Business Services Training
Package (BSB)
BSBMKG603 Manage the marketing process Group C
BSBMKG607 Manage market research Group C
BSBFIM601 Manage finances Group D
BSBSUS501 Develop workplace policy and
procedures for sustainability
Group D
Delivery Arrangements
This program is to be delivered via classroom delivery.
Delivery is implemented by setting up an appropriate training plan in consultation
with the student. The sequence for delivery for the units of competency has been
pre-determined; however the student may discuss alternative sequences with their
Trainer and Assessor.
The sequencing of units is as per below:
Unit Code Unit Title
BSBHRM602 Manage human resources strategic planning
BSBINN501 Lead and manage organisational change
BSBRSK501 Manage risk
BSBWHS501 Ensure a safe workplace
BSBMKG603 Manage the marketing process
BSBMKG607 Manage market research
BSBFIM601 Manage finances
BSBSUS501 Develop workplace policy and procedures for sustainability
Page 12 of 19
DELIVERY AND ASSESSMENT ARRANGEMENTS
Amount of Training and Volume of Learning
The Advanced Diploma of Business is offered over 52 weeks.
The primary focus of the Frontier Leadership learning model is theory and applied
learning.
The structure of the Business qualification demonstrates it be a holistic qualification
offering students skills in all aspects of any business operation.
Amount of Training
Total length of qualification 52 weeks (40 Training weeks + 12 weeks
break)
Classroom / Training hours Weeks 1 - 40
3 days per week (22.5 hours p/week)
Hours:
Day 1 - 9:00am – 4:30pm = 7.5 hours
Day 2 - 9:00am – 4:30pm = 7.5 hours
Day 3 - 9:00am – 4:30pm = 7.5 hours
Total: 900 hours
Total duration of training 900 hours
Additional hours contributing to volume of learning
Learning support services, including:
Course progress
communications
Tutorial Support
Webinars
Phone Support
Email Support
Self-paced learning,
completed in support of
Classroom learning.
Weeks 1 – 40
7.5 hours p/week, outside of classroom
hours
Total: 300 hours
Total additional hours 300 hours
Advanced Diploma of Business Total
Volume of Learning hours
1200 hours (900 + 300)
AQF 6 Volume of Learning AQF 6 1200 – 2400 hours (AQF Framework)
Page 13 of 19
Delivery Methods
Face to face classroom theory and practical sessions
Frontier Leadership uses face to face classroom based delivery for knowledge and
practical teaching. These lessons are:
Facilitator led
Interactive, participative and collaborative group sessions
Using workbooks and group work
Using video and other supplementary teaching resources for variety
The Internet is used as a primary reference which students will access
regularly
Using an online “Learning Management Systems” (LMS)
Self-paced learning and reinforcement between classroom sessions
Students are expected to study the units of competency for at least 7.5 hours per
week, to assist in reinforcing the learning and to prepare for future classroom
sessions.
The self-paced learning time could involve:
Revision of terminology introduced in recent classes
Completion of readings and activities in the workbooks
Completion of any “homework” the Trainer has set
Work on assessments/projects that are nearing their due dates.
Learning Support
This extra support offers students the flexibility to be able to have access to a
Trainer outside of usual class hours. Students who are struggling with aspects of the
course, or with the workload of the course, are encouraged to utilise this service to
ensure they stay on track with the course timetable.
Page 14 of 19
Assessment Strategy
Assessment Approach
Frontier Leadership, in line with the consultation and needs of the industry and
students, has developed a number of assessment methods. These are listed below.
A note on formative assessment
Throughout the courses, students will complete workbook learning activities
(formative assessment) which cover the in class tasks and activities. These are not
included in the final grade for any particular unit, but serve as a requirement and
useful guide to both student and trainer on the level of progress in achieving a
standard in preparation for the final assessments of each unit (summative).
Summary of summative assessment methods
Assessment method Explanation
A. Knowledge test Students complete a series of tests which identify
underpinning knowledge and application of this
knowledge and skills.
B. Project Some units require assessment through written task-based
questions or projects.
C. Role play Students are observed performing a range of skills and
tasks in a simulated workplace environment. Initially as a
formative assessment where students practise with each
other culminating in a final assessment where students are
observed and assessed in the simulated workplace
environment.
Customisation of licensed assessment resources
Frontier Leadership has purchased a suite of materials from IBSA. Under the
arrangement between Frontier Leadership and IBSA the learning materials,
formative and summative assessments are trialled, reviewed, and refined by
Frontier Leadership’s Trainers and Assessors.
The result of this is a customised & contextualised set of learning and assessment
materials that are valid and will be tested for reliability within the course and across
Trainers/Assessors.
Conducting Assessment
Each assessment selected has been designed to ensure validity, reliability, fairness
and a level of flexibility. This is achieved by comprehensive guides for both student
Page 15 of 19
and assessor which include marking guides and examples. For more detail please
refer to the Assessor Guides for each unit of competence.
Frontier Leadership has separate policy and procedure and guidelines for students
in our handbooks on the conduct of assessment particular issues such as;
plagiarism, performance and other policies required for the assessment.
A student must receive a ‘satisfactory’ level based on evidence provided in each
assessment method to be deemed ‘competent’ for that unit. If a student receives
an ‘unsatisfactory’ grade, they are offered an opportunity to re-sit or resubmit the
assessment.
A student can commence further subjects while the NYC is pending. Refer the
policies for more information.
Special needs
Training and assessment processes can incorporate reasonable adjustment
procedures. In every learner group there will be special needs that we are able to
provide additional support and reasonable adjustment for. These include:
Learners who do not have access to IT for research and assignment
purposes from home. Study support can be provided for these students,
including access and assistance with IT infrastructure outside of normal
classroom hours.
Cultural and religious differences are respected in the classroom and
ensuring reasonable and flexible delivery is provided. E.g. managing
different learning styles, providing support for those where English is a second
language, understanding and respecting different ways of communicating
for different cultures, understanding taboos that may exist between different
genders and managing different ways of working together without bias or
exclusion.
Reasonable adjustment
Frontier Leadership allows for reasonable adjustments in assessment. When making
reasonable adjustments to assessments and assessment processes, assessors must
focus particularly upon validity and fairness.
Adjustments can be made for students with:
English as a second language
Language literacy or numeracy needs
Cultural differences
Sensory diminished capacity
Physical disabilities
Reasonable adjustment may mean modifying/adjusting:
The physical environment and equipment
Page 16 of 19
The procedures for conducting assessment (i.e. task management processes
can be reduced i.e. less autonomy and more direction in the practicals)
Additional time to complete the assessment
Consider verbal responses to the knowledge test
Sufficient Resources
Facilities and equipment
Comfortable classroom with data projector, whiteboard, seating, computers
and high speed Internet access to support learning.
The practical sessions are conducted in a simulated working environment.
Refer Appendix 1 for list of resources.
Learning and assessment materials
All students are provided with:
Induction kit including student handbook and course overview
Training resources (under loan scheme)
Extra handouts, reference lists for extending and enriching the nominated
study
Student assessment workbooks
Workbooks are provided to support the delivery and every student sets up their
own folder of materials, which builds into a portfolio of resources, handouts and
practical exercises which they must complete across the qualification.
Refer to appendix 1 for resources available for the delivery and assessment of this
course
Additional resources
Websites related to the industry
Case studies
QLD Work Cover Codes Of Practise and Guidelines for the Industry
WHS legislation and related Information on relevant websites
Promotional materials from the Industry.
External resources
Industry representatives
All trainers/assessors have access to:
Current Training Package
Session plans
Page 17 of 19
Power point slides
Assessment guide with marking guidance and model answers
RTO Assessor workplace evidence recording documents
Validation evidence including unit of competency mapping
Pathways Pathways for the course
Recognition of Prior Learning (RPL) and Credit Transfer (CT). Students with prior
learning and work experience can apply for RPL and CT. Students are interviewed
at the selections stage and discuss RPL and CT prior to starting the course and at
induction. As this is a one-on-one process, there is considerable opportunity for the
trainer to clarify each student’s background, work place evidence and capacity
to gain RPL. The student will move through the classrooms lessons on the same
training plan as other students, however they will be provided with RPL and CT
documents to support their claims and organise evidence.
Pathways exiting this course
Students will gain a Statement of Attainment for units of competency completed
successfully if they withdraw from the qualification prior to completing every unit of
competency.
On completion of the qualification, students can apply for an academic pathway
into the second year of a Bachelor’s degree qualification. University acceptance is
on a case by case basis.
Trainers and Assessors The key trainers and assessors for this course are listed within the matrix. All have
current vocational, delivery and assessment qualifications and significant work
experience.
Refer to their skills matrix for more details.
Page 18 of 19
Assessment validation and moderation process
Frontier Leadership has a validation schedule and will follow this to validate this
qualification.
The process used to validate assessment tools include:
Conducting mapping of assessment tasks to the units of competency for
validity
Trialling then reviewing the assessment tasks for validity, reliability, flexibility
and fairness
Trialling and reviewing with assessors and with expert industry input
Documenting assessment validation feedback using assessment validation
forms
Moderating with assessors and expert industry to meet the rules of evidence
Reviewing a sample of student work to confirm appropriate decision making
– validity, sufficiency, currency and authenticity.
Monitoring & Evaluation This Training and Assessment Strategy will be monitored and evaluated at least
annually and whenever significant changes may impact on the operations or the
RTO.
Evaluation includes but is not limited to:
Input from trainer/assessor feedback
Student feedback
Industry/employer feedback
Statistics on course enquiries and sign ups
Completion rates – Full qualification completion and numbers of people
issued with statements of attainment or qualification
Withdrawals and non-completion
Complaints and appeals.
Page 19 of 19
Appendix 1
Resources list for BSB60215 Advanced Diploma of Business
*Frontier Leadership (FL)
BSB60215 Advanced Diploma of Business
Unit code Unit name Resources
BSBHRM602
Manage human resources strategic
planning
IBSA resources
FL “in house library” resources
Webinars
BSBINN601
Lead and manage organisational
change
IBSA resources
FL “in house library” resources
Webinars
BSBRSK501
Manage risk
IBSA resources
FL “in house library” resources
Webinars
BSBWHS501
Ensure a safe workplace
IBSA resources
FL “in house library” resources
Webinars
BSBMKG603
Manage the marketing process
IBSA resources
FL “in house library” resources
Webinars
BSBMKG607
Manage market research
IBSA resources
FL “in house library” resources
Webinars
BSBFIM601
Manage finances
IBSA resources
FL “in house library” resources
Webinars
BSBSUS501
Develop workplace policy and
procedures for sustainability
IBSA resources
FL “in house library” resources
Webinars