BT Quantum UC IP Soft Phone Install guide RV1 UC IP Soft Phone Install Guide BTQ IP SP Install Guide V1.8 4 2. The splash screen will minimise to indicate that the BT Quantum Unified

BTQ UC IP Soft Phone Install Guide BTQ IP SP Install Guide V1.4 1

BT Quantum Unified Communicator IP

Soft Phone Install Guide


Amendments

Change Author Date Section


1. Installing the BT Unified Communicator Soft Phon e.

1. The BT Quantum will come supplied with a USB Memory Stick. This contains the BT Quantum and Unified Communicator documentation, plus several installation files. This includes the BT Unified Communicator Soft Phone installation file. To access this file, begin by browsing to the BT Quantum log in page by typing http://192.168.199.1/ into your web browser.

Screenshot of the BT Quantum login page

2. Log into your BT Quantum using your username and password. The default username is user and the default password is user . After typing in your credentials, click the login button, highlighted below.

Screenshot of the ‘Login’ button highlighted


3. You will then be presented with the BT Quantum ‘Network Status’ page, as shown below.

Screenshot of the BT Quantum ‘Network Status’ page.

4. Click the ‘System’ header followed by the ‘Unified Communicator’ header as highlighted below.

Screenshot of the ‘Unified Communicator’ header.


5. You will then be presented with the page shown below. Download the ‘InstallBTUCIP.exe’ onto your computer.

Screenshot of the ‘Unified Communicator’ page.

6. Once the download is complete, browse to the file on your computer and open it. You will be shown the following window. Begin the installation by clicking the ‘Install’ button.

Above is a screenshot of the first page of the

BT Quantum Unified Communicator installation proces s.


7. The following progress bar will be displayed to indicate the progress of the installation.

Screenshot of the BT Unified Communicator Soft Phon e

installation progress bar.

8. Once the installation is complete you will be presented with the page shown below. Click the ‘Finish’ button at the bottom to exit the installation process.

Screenshot of the final page of the

BT Unified Communicator Soft Phone setup.


2. Activating the BT Quantum Unified Communicator S oft

Phone with a license key.

1. Click the ‘BT Unified Communicator – IP’ icon, located in the start menu. Below is a screeshot of the icon located in the start menu as well as a screen shot of the splash screen which will appear to indicate the application is starting up.


icon, labelled as ‘BT Unified Communicator IP’, in the start menu.

Screenshot of the BT Unified Communicator

Soft Phone splash screen.


2. The splash screen will minimise to indicate that the BT Quantum Unified Communicator Soft Phone has started successfully. The system tray will now show a grey circle icon, this indicates that the software isn’t licensed.

A screen shot of the BT Unified

Communicator Soft Phone grey icon in the system tray.

3. Right click the grey icon and click the ‘Main menu’ header.

Screenshot of the ‘Main menu’ header

4. Once you are shown the BT Unified Communicator Soft Phone main menu, click the ‘Settings’ button.

Screenshot of the ‘Settings’

button.


5. You will then be presented with a list of buttons. Click the ‘System settings’ button, as highlighted below.

Screenshot of ‘System settings’

button

6. Once the System settings page is displayed, click the ‘Edit’ button, as highlighted below.

Screenshot of ‘Edit’ button highlighted.


7. The window below will pop up, prompting you to enter your BT Quantum Unified Communicator Soft Phone license key. This will be provided by BT upon installation of the BT Quantum. Once you have typed it in, click the OK button.


3. How to configure the BT Unified Communicator Sof t

Phone to work with the BT Quantum.

1. If you are continuing straight from Part 2 of this guide, please ignore steps 1-3 and skip to step 4. Otherwise please continue to step 2.

2. Begin by browsing to the BT Unified Communicator Soft Phone main menu as described in Part 2 under steps 1 to 4. Once the main menu has opened, click the ‘Settings’ button.

Screenshot of the ‘Settings’ button.

3. Once the ‘Settings’ page has loaded, click the ‘System settings’ button.

Screenshot of the ‘ System settings’ button.

4. Once the ‘System settings’ page has loaded and the Soft Phone key has been entered, you will need to enter the IP Address of the BT Quantum. By default this is


192.168.199.1. If you are a remote worker, it is likely to be something different. If you are unsure, please contact the BT Helpdesk.

Screenshot of the ‘Server IP Address in the ‘System settings’ page.

5. Finish by clicking on the ‘Save’ button, as highlighted below.

Screenshot of ‘Save’ button.


6. You will then be automatically taken back to the ‘System settings’ page. Next, click the ‘Telephony settings’ button as highlighted below.

Screenshot of the ‘Telephony settings’ button highl ighted.

7. Enter your BT Quantum extension and SIP password. For information on how to find out what your BT Quantum extension and SIP password are please see Appendix A or contact the BT Helpdesk.

Screenshot of the ‘Telephony settings’ page.


8. Finish by clicking the ‘Save’ button.

Screenshot of the ‘Save’ button highlighted.

9. After the system has connected successfully, the System tray icon, which was grey initially, will change to a green colour. This is shown below.


system tray icon turning green.


Appendix A: Finding out your BT Quantum extension a nd SIP password.

1. Log in to the BT Quantum interface and browse to the ‘Extension settings’ sub header under the ’Extensions’ header. Browse to the extensions that are assigned to the phone type ‘IP Phone’.

Screenshot of the ‘Extension Settings’ page.

2. Click the ‘Advanced’ button to the far right of an ‘IP Phone’ extension. The following page will appear. The field ‘Extension Number’ defines the BT Quantum extension number and the ‘SIP Password’ field defines the password field in the BT Unified Communicator Soft Phone.

Screenshot of the ‘Advanced Extension’ page

Documents

BT Quantum UC IP Soft Phone Install guide RV1 UC IP Soft Phone Install Guide BTQ IP SP Install Guide V1.8 4 2. The splash screen will minimise to indicate that the BT Quantum Unified