BTEC 90 Credit Handbook

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    Division of Health and Social Care, Childcare & Science

    BTEC 90 Credit in

    HEALTH AND SOCIAL CAE

    St!dent Hand"oo#

    $0%'$0%(

    Na)e*

    +ro!*

    Co!rse T!tor*

    Ca)!s*

    2014-15 BTEC 90 credit Level 3 Page 1

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    Division of Health and Social Care, Childcare and Science

    -elco)e to So!th & Cit. Colle/e Bir)in/ha) and .o!r co!rse

    The Division prides itself on delivering training and education to the highest

    standard. Course tutors play an active part in supporting students through

    their course. There are experienced college staff that will listen and help you.

    Staff, see their role as one of partnership with students and will strive to make

    their teaching as enjoyable as possible by using a wide variety of teaching

    methods i.e. discussion groups, role!play and videos.

    Students need to play their part too. "e expect students to meet deadlines

    for assignments, attend regularly #a minimum $%& attendance is expected for

    each module' and keep their tutor informed of sickness etc.

    The Division(s staff all have relevant professional backgrounds and )ualifications

    related to the subject areas they teach. The ethos and philosophy of the

    Division is based on e)ual opportunities and anti!discriminatory practice. This

    philosophy underpins all of the department(s work.

    *acism, sexism, sexual harassment, bullying and name!calling are not acceptable

    forms of behaviour by any student or member of staff. This behaviour will lead

    to disciplinary action. "e expect all our students and staff to show mutual

    respect not only to each other but also to everyone they come into contact with.

    The college has many ways of supporting students, ranging from financial help to

    counselling with personal problems. +ll Division staff are aware of the help

    available and will refer students where they are unable to help.

    our course tutor will inform you of college policies and your student

    entitlements at induction. -lease contact me if can be of any help to you, and

    wish you every success for the future.

    1enn. Isaacs

    Division Director

    2014-15 BTEC 90 credit Level 3 Page 2

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    Introd!ction2

    -elco)e to So!th & Cit. Colle/e Bir)in/ha)

    Congratulations on becoming part of a group dedicated to promoting good

    practice in the /ealth and Social Care sector. The one year duration will involvea lot of hard work0 introduce you to new ideas, methods and ways of working. To

    help guide you through what can be a complex and confusing time, we have

    produced this handbook as your guide.

    The purpose of this handbook is to provide you with important information you

    will need for the next year, to help you successfully complete your course. This

    is possibly the most important document you will receive, so look after it well1

    3ee it in a safe lace and !se it to refer to2

    To ensure that we know you have received this handbook, please complete the

    form below and hand it to your course tutor.

    /appy reading1

    , 2222222222222222222222222acknowledge the receipt of the

    3T4C 5evel 6 4xtended Diploma in /ealth 7 Social Care Student

    /andbook.

    Tutor 22222222222222

    Signed22222222222222

    Date222222222222222

    2014-15 BTEC 90 credit Level 3 Page 3

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    BTEC 90 Credit in Health and Social Care

    Infor)ation I need to #no4*

    Colle/e 5!ll Addresses & direct contact n!)"ers*

    /all 8reen Campus 3ordesley

    Campus

    /andsworth

    Campus

    8olden /illock

    Campus

    Cole 3ank *oad

    /all 8reen

    3irmingham.

    39: :4S

    6%% 3ordesley

    8reen

    3irmingham

    3$ ;

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    Sarah EcCarthy

    sarah.mccarthyBsccb.ac.uk

    vonne +ttry

    yvonne.attryBsccb.ac.uk

    5eanne 3arrass

    leanne.barrassBsccb.ac.uk

    *uth 5ane

    *uth.laneBsccb.ac.uk

    +ll are Direct lines to the staff room where tutors are based. -lease put the

    numbers in your mobile phone and give your Tutor(s name and the phone numbers

    to your parentsG carers just in case they need to contact us #if you are ill for

    example'

    BTEC Co!rse Tea)ole Na)e

    Director enny saacs

    Deputy Director +ngela *iggall

    +ssistant Director #+D' Sarah 4den #5evel 6 programmes'

    Susan *head Smith #5evel 9, 5evel = and 4ntry

    programmes'

    @ther Tutors on the 3T4C

    -rogrammes

    Sharon arren

    oscelyne Eapp

    Sharon Chapman

    o -rior!3rown

    Sufia *ani

    anet Turner

    Co)laints

    f you wish to make a complaint

    =. The fastest way to address anything you are unhappy with is to speak to

    your Subject Tutor, if it relates to a specific unit.9. or wider issues, you should speak to your Course Tutor in the first

    instance as they will be able to sort out most issues that arise.

    6. f you are not satisfied with the response that you have received then

    you should pursue any problems through the Divisional Structure above.

    After .o!r co!rse t!toryou should address any problems with the

    +ssistant Director responsible, either Sarah 4den or Sue *head Smith.

    ?. f you are still unhappy, you should arrange to speak to +ngela *iggall who

    is the Deputy Director for the division.

    2014-15 BTEC 90 credit Level 3 Page 5

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    ;. n the final instance you can ask to speak to enny saacs as the

    Divisional Director.

    This process is designed to make sure that any problem or issue that you are

    having is dealt with as )uickly and effectively as possible. -lease be aware that

    not all of these people may be on site on any particular day as all staff work on

    more than one site.

    -lease use your college email to contact staff to make an appointment.

    There is a college wide complaint process for which forms are held at *eception

    at each campus. /owever, the Colle/e rocess is desi/ned to ta#e lace after

    the Divisional rocess has "een follo4ed2

    Access to T!tors

    our tutors are here to teach, help and support you through your studies and

    time in college and all the tutors are approachable and willing to help. f you

    have a general concern about the course or any personal issues you should see

    your Course Tutor, or the +ssistant Director if your tutor is not available.

    Contact your Subject Tutor if it is a subject related )uery. or any personal

    issues you can also go to student services for help and advice.

    +ccess to tutors is d!rin/ .o!r class ti)es, including for handing in work.

    f you have an emergency and need to see your tutor outside class times,

    please contact them by as#in/ at recetion.

    D@

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    and no other students can see your number. # ensure this is entered under

    mobile number on moodle.'

    2014-15 BTEC 90 credit Level 3 Page 7

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    esonsi"ilities 6 St!dents2

    ou are embarking on a vocational course leading to a professional )ualification.

    t is therefore important that you think of yourself as a professional person

    from day one and act in an appropriate manner. This means being aware of your

    responsibilities. our conduct should reflect this professional responsibility.

    Attendance2& 7!nct!alit.The College has high standards set for attendance and punctuality and expect a

    minimum of 908 attendanceand 9(8 !nct!alit.2 t is also the College(s policy

    that if a student is absent without explanation for ? consecutive weeks they will

    automatically be withdrawn from their course. 3eing professional and an

    effective individual means that you should attend every lesson and that you are

    punctual. 3eing late means you not only miss essential information and learning

    but the whole class is disrupted and you waste valuable time catching up later.

    t is therefore important that you develop good time management skills.

    Note* t is .o!rresponsibility to ensure that all concerned are kept informed

    of your situation, and your contact details are accurate and up!to!date and that

    you catch up with any work missed through absence.

    f you are ill whilst in college and your tutor feels you are not well enough to

    stay, your next of kin or personal contact will be rung and arrangements made to

    send you home. D@

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    Behavio!r, Confidentialit. and esect

    These are underlying principles in any sector where you deal with people. rom

    day one you will be expected to behave in an adult and professional manner and

    practise the values you will learn about in class.

    There may be occasions when, in class, very sensitive issues are discussed andpeople may share experiences J these issues must stay in the classroom, be

    treated sensitively, with respect, and most of all are not topics for gossip

    outside the classroom.

    +nyone who is troubled in any way after such discussions may talk to any of the

    teaching team in confidence or ask to see a counsellor in Student Services.

    ighting, Swearing, +rguing, 3ullying and any other+busive behaviour of any kind is not tolerated.

    5isten to each other and your tutors, and practise

    tolerance J if you show that you respect others, you will

    also earn it.

    f anyone is causing a problem, keep your cool and talk toa member of staff.

    f you are causing the problem, an.member of staff has

    the right to challenge you, ask for your .D and ask you to

    leave the premises.

    "e take all aspects of student behaviour very seriously anduse the Disciplinary -rocedure when people step out of line.

    The Disciplinary -rocedure can be found on your course area

    of Eoodle and advice about it can be obtained from Student

    Services.

    2014-15 BTEC 90 credit Level 3 Page 9

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    BTEC Level 90 Credit in Health & Social Care

    KThe $%!credit 3T4C 5evel 6 extends and deepens the specialist work!related

    focus of the 3T4C 5evel 6 course. There is potential for the )ualification to

    prepare learners for appropriate direct employment in the vocational sector and

    it is suitable for those who have decided that they clearly wish to enter a

    particular specialist area of work. t is broadly e)uivalent to one and half, +

    5evels.

    Some learners may wish to gain the )ualification in order to enter a specialist

    area of employment or to progress to a higher education foundation degree,/

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    The str!ct!re

    This award is made up of an average of $ to == units #one is double siFe and some

    half siFe' The core units provide the common principles re)uired for your

    course. +ll units will be internally assessed through class and assignment work.

    Some of the units you will study are below, the units spread evenly throughout

    the course.

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    T!torials

    Tutorials are the most appropriate sessions in which to review your progress

    and we will look at topics of general interest. =o! )!st realise that t!torials

    are not otional. They are possibly the most important sessions on your

    timetable2 =o!r f!t!re career'rofessional develo)ent is .o!r

    resonsi"ilit.and depends upon being able to review and evaluate your work

    continuously. ou will have regular tutorials but if you need to see your course

    tutor please don(t hesitate to ask and we will arrange an extra session. n ear

    9 we focus on IC+S applications and career progression

    Tutors will help you make progress and achieve your aims by monitoring your

    progress against agreed targets.

    Can I develo ). f!ll ran/e of s#ills ". doin/ this co!rse>

    +s well as covering the $% credit /ealth 7 Social Care, you )a.be able todevelop your 4nglish and Eaths. Depending on your 8CS4 grades you may have

    the opportunity to study

    unctional Skills in Eaths and 4nglish

    8CS4 4nglish or Eaths

    f you are doing these courses, completing work in these lessons is just as

    important as your 3T4C $% credit, particularly if you want to progress on to

    higher level courses, and especially if you eventually want to go to /igher

    4ducation or employment. ou are also encouraged to practice and develop your

    T skills where appropriate.

    E?tra hel

    During the first week of induction you will do a 3asic Skills initial assessment to

    ensure you are on the right level course and highlight any areas where you may

    need extra support, e.g. with Dyslexia, so we can refer you to 5earner Support

    for extra help. -lease don(t feel embarrassed or in any way inferior if you need

    extra help with anything, it is a sign of strength to acknowledge difficulties and

    find ways to overcome them. "e always deal with issues sensitively and in

    confidence. The functional skills teachers will be doing more detailed diagnosticassessments in their first few lessons

    7lease re)e)"er if in do!"t 6 AS3

    2014-15 BTEC 90 credit Level 3 Page 12

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    BTEC Assi/n)ents2

    The 3T4C method of completing assignments and marking is laid out by 4dexcel,

    which is the awarding body. The key points are

    +ll 3T4C assignments can achieve a grade of -ass, Eerit or Distinction 7

    assignments are written by us to meet all the criteria set by 4dexcelo To achieve a -+SS you must meet +55 -ass criteria

    o To achieve a E4*T you must meet +55 -ass +

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    3ack!up copies J al4a.skeep at least 9 copies of your work as a saved file if you

    have done it on computer #eg one on your college user area and one on your home

    -C' and keep all copies updated. This will save a lot of time if you need to do any

    amendments to upgrade, or if for any reason your work is lost, damaged,

    unintentionally deleted or your computer crashes. +lso, save every document or

    piece of work as soon as .o! start 4or#in/! power!cuts and network failures

    do happen sometimes and this means you will lose all your hard work unless you

    have saved it firstP. +uto!recovery does not work on our system if the

    computer has turned off11 f you wish to save documents to work on elsewhere

    we strongly recommend you invest in a IS3 stick and keep it with you at all

    times. +lternatively you can use your college email account #8ooglemail' to

    upload documents to access from anywhere with nternet access.

    Confidentiality J you )!strespect the confidentiality of service users and

    placements, this is the foundation of ethics in all care practice. Neverput

    the names of service uses or the name and location of any of your

    placements in an assignment.

    -resentation J you must hand in work in the format re)uested. Some may be

    work sheets to fill in by hand or posters or diagrams. "ritten work should

    ideally be typed #if you need to do amendments later this saves a lot of

    time'. t must be in a =9pt lain fonteg +rial or Comic Sans and double

    spaced so any corrections can be written in between lines.

    o n a header G footer you also must put your

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    -lagiarism J this includes copying and pasting from web!sites, copying other

    students work, copying tutors handouts, copying books

    T/S S

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    e!est for E?tension of Hand in of Assi/n)ents

    On rare occasions, problems in personal or professional life may mean that you

    feel you can(t complete an assignment in the allocated time. Should this occur,

    then you need to re)uest an extension of the deadline. The process is )uite

    simple

    +pply in writing, "efore the deadline is reached, stating your reasons for

    the re)uest.

    2014-15 BTEC 90 credit Level 3 Page 16

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    So!th & Cit. Colle/e Bir)in/ha)Division of Care, Earl. =ears, 7!"lic Services & Science

    BTEC Level E?tended Dilo)a in Health & Social Care

    Alication for an e?tension of the handin date for assi/n)ents

    Na)e*

    ;nit Title*2 S!")ission Date*22

    ;nit T!tor Co!rse T!tor*2

    eason for late s!")ission please attach photocopies of any relevant evidence

    e.g. medical certificate'

    Decision

    am satisfied that the information given is accurate and fully support the

    application and arrangements for a late submission.

    *escheduled DatePPPPPPPPPPPPP.

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    Aeals 7roced!re for Assi/n)ents

    f you feel that the grade you have received for an assignment task is unfair,you may appeal via the following steps

    =. f you feel the grade is unfair, a three way meeting should be arranged

    between the student, the Subject Tutor and the Course Tutor to discuss the

    issues concerned.

    9. Should this meeting not reach a satisfactory conclusion, then the +ssistant

    Director will be asked to mediate.

    6. Do be aware that this can also result in your grade remaining the same or

    being adjusted up or down

    4ach stage will be documented and kept in the student(s personal file.

    2014-15 BTEC 90 credit Level 3 Page 18

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    E!i)ent, O!tin/s, and Te?t Boo#s2

    Ever. da.

    ou will need to have pens, paper and folders #ring binders or lever arch folders'

    to keep all your work together and well organised. +lways bring current work

    with you J a sturdy bag to carry folders is also advised0 we don(t expect you carta truck!load of files everywhere but you should have files and books relevant to

    the day(s classes. "e do expect students to take notes in class and keep and

    refer to any handouts given J that way you will be well prepared for assignment

    tasks. 3ee this hand"oo# in .o!r folder to refer to2

    n college you will have a user area on the computer network that can only be

    accessed by you. ou will be provided with a login and make sure you keep your

    password safe and remember it1 f you wish to save documents to work on

    elsewhere we strongly recommend you invest in a IS3 stick and keep it with youat all times. +lternatively you can use your college email account #8ooglemail' to

    upload documents to access from anywhere with nternet access.

    O!tin/s

    @ccasionally as part of the course we go off site for visits or other activities.

    f you are under =$ we )!sthave the written consent of a parent or guardian.

    ou will be given a consent formGmedical form along with a letter to take hometo be completed and signed by your parent or guardian and return to your

    course tutor to keep on file.

    2014-15 BTEC 90 credit Level 3 Page 19

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    Te?t Boo#s2

    f you want to invest in your own copy of the key text books they are listed

    below. "e tend to mainly use the /einemann books for reference, 7 these are

    the 4dexcel approved books. -lease note 3ook 9 publications will not be

    re)uired until year 9. $%A ?A %

    7rices are aro!nd*9? #-rices are slightly less on www.amaFon.co.uk or

    www.waterstones.comif you can buy on!line J both have free delivery on orders

    over a set amount J see websites for details and +maFon also sells a good range

    of inexpensive IS3 sticks'

    Other "oo#s 4hich 4ill "e !sef!l*

    /einemann 3T4C

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    -e also reco))end*

    + good dictionary and thesaurus #The Chambers +dult 5earners Dictionary is a

    good one, especially for students with dyslexia'

    + good medical dictionary is useful #the new Churchill 5ivingstone =>th4dition is

    a good one and comes with a very useful mini DHD'

    AG Health & Social Care

    udy *ichards

    S3< %!6?%!:A9>A!;

    ou are re)uired to use as many different sources of information as possible.

    Ise your initiative to find other sources, e.g., 5ibrary #college 7 public',

    nternet and other published organisational documents.

    ou will be given useful web sites during the course. f you find useful ones

    during your studies, please let us know so we can pass it on1

    There will also be sites we suggest you do not use as they are often unreliable

    e.g. wikipedia.org

    2014-15 BTEC 90 credit Level 3 Page 21

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    -hat is Safe/!ardin/>

    Safeguarding is the name for the policies and procedures the

    College follow to protect students from abuse. ou will receive acreditcard sied re)inderof the people to contact if you or

    someone you know is suffering abuse #log onto Eoodle under Student

    Services to access an electronic copy.'

    +buse can take a number of forms

    -hysical +buse

    4motional +buse

    Sexual +buse

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    Other ;sef!l Infor)ation

    Competitions

    South and City College, 3irmingham, students have the opportunity to compete

    in local, area and national competitions. This allows students to develop their

    personal and professional skills in a supportive and encouraging environment.

    The opportunity to attend these events enhances employability and can be

    highlighted on your curriculum vitae #CH'. This can be an asset when applying to

    either university or for employment.

    @ne opportunity is to compete at "orld Skills, which is a competition that

    assesses a student(s caring skills.

    Competitions are ongoing throughout the academic year.

    4!mail

    4very student automatically has a email address found at the Roffice 6>; icon(

    which is

    s.o!rst!dentn!)"erBsccb.ac.ukyour student number is on your D card.

    "e use this to communicate with you and you can use it to email members of

    staff if you need to contact one of us as it can be difficult to get us by phone,

    as teaching staff may be in classrooms teaching or may be at a different site.

    +ll students will be expected to use and check their college emails regularly asthis is the primary means of communication between teachers and students, in

    addition to Eoodle. f you are sent an email or a message on Eoodle, teachers

    will assume you have received it.

    -lease check it regularly !you could even set it up on your phone so you can get

    your emails instantly1

    If .o! have ro"le)s 4ith IT or need hel, lease as# 6 This is

    =O; resonsi"ilit.0

    4!Tracker

    South and City College, 3irmingham uses e!tracker to track your progress. This

    also provides you with an ndividual 5earning -lan #5-'.

    4!tracker is a web based system, which enables your tutors to track your

    progress against the targets you and your tutor set. t also has an 4!Tutorial

    2014-15 BTEC 90 credit Level 3 Page 23

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    built in, to carry out target setting, reviews and other things related to your

    individual learning plan.

    4!tracker provides you with full information to follow your own performance, all

    you need is an internet connection.

    + student guide for e!tracker can be found on Eoodle.

    /omework Clubs

    /omework clubs are run at all of our campuses. The purpose of the /omework

    Club is to provide an environment in which learners can work on assignments if

    they feel that they need extra support, guidance or time to work at college. The

    /omework clubs are optional and learners need not attend every session but can

    attend as and when they would like. The /omework clubs are conducted as drop

    in sessions0 therefore you do not have to attend for the whole session and may

    leave at your convenience. The dates and times of the /omework club will be

    confirmed and advertised around the college.

    5earner *epresentatives

    5earner *eps are elected by their peers in their class at the start of the

    academic year. The role of the 5earner *ep carries a degree of responsibility

    and re)uires commitment, yet is extremely rewarding. The role of the

    5earner *ep is to facilitate a group review of the course and thecollege facilities, and

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    +ll students will be expected to use Eoodle and check their college emails

    regularly as this is the primary means of communication between teachers and

    students. n addition if you are sent an email or a message on Eoodle, teachers

    will assume you have received it.

    If .o! have ro"le)s 4ith IT or need hel, lease as# 6

    This is =O; resonsi"ilit.0

    Self Directed Study

    rom time to time your timetable may vary and you will be allocated self!

    directed learning time. -eriods of independent study occur when the programme

    team are in the process of internal verification #sampling learner work' C-D,

    staff training or when different teaching activities are in progress. 5earners

    are encouraged to cooperate and undertake their own study.

    @ur learning activities include conferences and study visits, in addition to

    classroom based learning. 5earners are encouraged to participate fully in all

    activities involved as this will help them to become flexible and independent

    learners and enhance their learning experience.

    To complete your course successfully it is important to develop study skills, this

    includes using the library, nformation technology based learning, accessing the

    college E@@D54 site where all your course resources are available

    electronically, independent research as well as note taking in lessons .

    Timetables

    +t the beginning of the year you will be given a timetable which gives times of

    lessons, the room and the tutor.

    It is i)ortant to note that there )a. "e chan/es to this fro) ti)eBtoB

    ti)e2

    Some changes are planned from the beginning of the year, for example you may

    have one tutor in term one and another in term 9 7 it is possible the room may

    also change. t is also possible that other changes may have to be made butwherever possible we try to avoid this.

    The reasons for Tutor changes may be for a variety of reasons, the most usual

    being that different staff have different areas of expertise0 this means that

    you will get teachers with specialist subject knowledge for units that re)uire

    this. +lso we sometimes have to make changes to cover maternity leave,

    sickness etc.

    *oom changes may also be necessary due to specific needs of students or

    tutors, or resource issues.

    2014-15 BTEC 90 credit Level 3 Page 25

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