NAME: _______________________

Btec Level 3 Public

Services

STUDENT INFORMATION BOOKLET

Btec Level 3 Public Services

Why choose Public Services? All public service workers, whether they work in the armed forces, emergency services or a non-uniformed service have a range of personal, professional, communication and team working skills that allow them to deliver the best possible service to the communities that they serve. These skills are very wide ranging and include communication, teamwork, punctuality, pride in appearance, behaviour, discipline, problem solving, cooperation and conflict management. These skills are important in both the uniformed and non-uniformed public services but they are also skills that can be transferred into other areas of employment.

The public sector is a huge area of employment. Hundreds of different organisations make up the public sector and there are thousands of job roles within these organisations. Below are a few examples:

UNIFORMED NON-UNIFORMED Police Service Fire and Rescue Service Prison Service HM Coastguard Royal Navy Royal Air Force Army National Health Service Ambulance Service British Transport Police

Probation Service Social Service Education Service Local Government Youth and Community Services Intelligence Service Mountain Rescue The Courts Service

A variety of skills are needed to be successful in the public services sector, some of which will be difficult to learn and some of which you may already have. The BTEC national in Public Services will help

Btec Level 3 Public Services

3

enhance the skills you already have and develop those which you aren’t  quite  so  good  at  yet.  

COMMUNCIATION SKILLS

Verbal communication Non-verbal communication Listening Written communication and reading

TEAMWORK

Co-operation Leadership Problem solving Commitment

PERSONAL SKILLS

Discipline Fitness Decision Making Risk Assessment Compassion Trustworthiness Reliability Courage

All of the above are important when working in any employment sector not just Public Services.

Btec Level 3 Public Services

What will I get from this qualification? Year 12:

If you complete ALL your units you can achieve a;

Edexcel BTEC level 3 Certificate

You need to complete a minimum of 30 credits

Year 13:

If you achieved ALL of the units from Year 12 and Year 13 units you can achieve;

Edexcel BTEC Level 3 Subsidiary Diploma

You need to complete a minimum of 60 credits

What does the course involve? Year ONE involves completing, ONE mandatory unit and optional units

resulting in 30 credits:

Mandatory Unit:

Unit 1: Government, Policies and the Public Services (10 credits)

Optional Units:

Unit 2: Leadership and Teamwork in the Public Services (15 credits)

Unit 5: Physical preparation, Health and Lifestyles for the Public Services (10 credits) or Unit 31: Exercise, Health & Lifestyles (10 credits)

Year TWO involves completing, THREE mandatory units and optional units resulting in 60 credits:

Mandatory Units:

Btec Level 3 Public Services

5

Unit 1 (10 credits, already completed in Year 1)

Unit 2 (15 credits, already completed in Year 2)

Unit 3: Citizenship, Diversity and the Public Services (15 credits)

Optional Units:

Based on teacher and pupil interests

Another 1 or 2 units to pick up

Credit/ equivalence Btec Level 3

CERTIFICATE SUBSIDIARY DIPLOMA

DIPLOMA EXTENDED DIPLOMA

CREDIT 30 60 120 180

Equivalence 1 AS- level 1 A- level 2 A-level 3 A-level

Btec Level 3 Public Services

Calculation of credits achieved UNITS and OVERALL GRADES Depending on the grade you have achieved each unit carries a number of points scored per credit:

PASS MERIT DISTINCTION LEVEL 3 7 8 9

Depending  on  the  Unit  each  Unit  is  allocated  ‘Credit’  points,  for  example,  Unit 2 carries 15 credits, so to work out overall points for this one unit, an example is below:

Pupil X completed Unit 2 at a PASS level:

7 x 15 = 105 points

Once you have completed ALL of the other Units set, each Unit is then added up and based on your OVERALL grade for the certificate/subsidiary diploma:

Btec level 3 CERTIFICATE

Points range above pass grade

Grade

230-249 Merit M 250-259 Distinction D 260 and above Distinction * D*

Btec Level 3 SUBSIDIARY DIPLOMA

Points range above pass grade

Grade

460-499 Merit M 500-519 Distinction D 520 and above Distinction * D*

NAME: _______________________

Btec Level 3 Public Services

HOMEWORK

Deadline: Monday 9th September 2013

Btec Level 3 Public Services

NAME: __________________________________________ DATE: ________________

Complete the below mind map:

LEADERSHIP STYLES Authoritarian

Btec Level 3 Public Services

3

NAME: __________________________________________ DATE: ________________

From completing the mind map of different leadership styles, you need to complete the below table of a description of those leadership styles:

LEADERSHIP STYLE DESCRITION ADVANTAGES OF THIS STYLE OF LEADERSHIP

DISADVANTAGES OF THIS TYPE OF LEADERSHIP

Authoritarian

Democratic

Laissez-faire

Transactional

Transformational

Btec Level 3 Public Services

Bureaucratic

People Orientated

Task Orientated

Btec Level 3 Public Services

5

NAME: __________________________________________ DATE: ________________

Make a list of your own STRENGTHS and WEAKNESSES when you are leading:

STRENGTHS WEAKNESSES

Btec Level 3 Public Services

NAME: __________________________________________ DATE: ________________

List what type of leadership style you would expect to see used in the below Public Services jobs:

JOB LEADERSHIP STYLE (Why is that one appropriate?)

Police Services

Fire Services

Army

Royal Air Force (RAF)

Royal Navy

Private security

Prisons

Coast Guards

Paramedics/Ambulance/St. Johns

Btec Level 3 Public Services

7

Team

lead

er ro

le

Can be appointed by: promotion, nomination, election, delegation or volunteering

Some people are better leaders then others

There are many functions of team leader

Encourage & maintain communication Be an active listener

Show initiative Help & support the team Delegate appropraitely

Co-ordinate

Various qualities are required

Decisiveness Adaptability

Courage Compassion

Various Skills are required

Communication Organisation & Multi-tasking

Planning Motivating

Btec Level 3 Public Services

For this assignment you need to create a Job description template and complete it based

on a LEADER, MANAGER or SENIOR OFFICER role within the public services.

Below is an example of titles that you might want to include in you job description template:

Job Title:

Position:

Salary:

FT/PT/Permanent/Temporary:

Based at:

Job purpose summary:

Key responsibilities:

Essential qualifications:

Desirable traits/characteristics:

*(FT/PT = Full-time or Part-time)

You need to consider any of the below team leader roles for desirable or essential characteristics:

Leadership qualities Decisiveness Adaptability Courage Compassion Leadership styles – which ones are desirable Communication Organisation Multi-tasking Planning Motivating

ONCE COMPLETED – HAND IN TO MISS JASPER

Btec Level 3 Public Services

9

Complete the mind map below

WHAT IS A GOOD TEAM LEADER?

BTEC LEVEL 3 PUBLIC SERVICES- CERTIFICATE/ SUBSIDIARY DIPLOMA.

WHAT IS A BTEC NATIONAL SUBSIDIARY DIPLOMA?

BTEC courses are designed to provide specialist work- related qualifications. They provide a preparation for employment and the opportunity to develop skills and knowledge which are transferable to both employment and further study.

Btec Level 3 Certificate in Public Services will be completed in year ONE, it is equivalent to on GCE AS Level and a minimum of 30 credits.

Btec Level 3 Subsidiary Diploma in Public Services will be completed in year TWO, it is equivalent to one GCE A level and a minimum of 60 credits.

ASSESSMENT There are no exams. The work is entirely assessed

by means of coursework assignments Pass – Merit - Distinction The assignments are marked by staff at the

school. This means that all the assessments are school based.

The deadlines for assignments will be set by the Teacher, it is imperative that you meet these deadlines, as extensions will not be allowed.

The course content is vocationally based; it is all about Public Services.

SO WHAT DOES THE COURSE INVOLVE?

Year ONE involves completing, ONE mandatory unit and optional units

resulting in 30 credits: Mandatory Unit:

Unit 1: Government, Policies and the Public Services (10 credits) Optional Units:

Unit 2: Leadership and Teamwork in the Public Services (15 credits) Unit 5: Physical preparation, Health and Lifestyles for the Public Services (10

credits) or Unit 31: Exercise, Health & Lifestyles (10 credits)

Year TWO involves completing, THREE mandatory units and optional units

resulting in 60 credits: Mandatory Units:

Unit 1 (10 credits, already completed in Year 1) Unit 2 (15 credits, already completed in Year 2) Unit 3: Citizenship, Diversity and the Public Services (15 credits)

Optional Units: Based on teacher and pupil interests Another 1 or 2 units to pick up

THESE ARE AN EXAMPLE OF SOME OF THE MODULES THAT WE COULD COVER

Government, Policies & the Public Services

Leadership & Teamwork in the Public Services

Citizenship, Diversity & the Public Services

Physical Preparation, Health & Lifestyle for the Public Services.

Understanding Discipline in the Uniformed Public Services.

Outdoor & Adventurous Expeditions

Crime & it’s effects on Society

Land Navigation by map and compass

MORE COURSE INFORMATION

Year 1: Unit 1 will be delivered by S.Nenshi

Unit 2 & other units will be delivered by E.Jasper

Year 2: Unit 3 will be delivered by S. Nenshi

Other Units delivered by E.Jasper

(This is all subject to change and amendments due to staff timetables or other circumstances)

Attendance is so IMPORTANT, you miss lessons you will fall behind and we will be chasing you!

You need to be reliable, independent, have a good attendance, good at meeting deadlines and a good rapour with teachers/adults.

WHAT HAPPENS AT THE END OF THE COURSE?

• If you complete the first year it will give you an AS equivalent called BTEC National Certificate. (This will give you UCAS points for University)

• If you successfully complete the Subsidiary Diploma, this is an A level equivalent, this will also give you UCAS points for University. (but twice as many).

• You can also look at moving into employment and training in Uniformed Public Services.