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    P IART

    Foundations of

    Business

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    C 1HAPTER

    N P BATURE AND URPOSE OF USINESS

    LEARNING

    OBJECTIVES

    After studying this chapter, you should be ableto:

    explain the concept and characteristics of business;

    compare the distinctive features of business, professionandemployment

    ;

    classify business activities and clarify the meaning of industryandcommerce;

    state various types ofindustry;

    explain the activities relating tocommerce;

    analyse the objectives ofbusiness;

    describe the nature of business risks and their causes;and

    discuss the basic factors to be considered while starting abusiness.

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    NATURE AND PURPOSE OF BUSINESS 3

    Imran, Manpreet, Joseph and Priyanka have been classmates in Class X.Aftertheir exams are over, they happen to meet at a common friend Ruchikas house.

    Just when they are sharing their experiences of examination days,Ruchikasfather, Mr. Raghuraj Chaudhury intervenes and asks about their well-being.Healso enquires from each one of them about their career plans. But none ofthemhas a definite reply. Mr. Raghuraj, who himself is a businessman,suggests tothem that they can opt for business as a promising and challengingcareer.Joseph gets excited by the idea and says, Yes, business is really good formakinglots of money even more than is possible by becoming an engineer or adoctor.Mr. Raghuraj opines, Let me tell you, young man, there is a lot more to

    businessthan merely money. He then gets busy with some other guests. However, the

    four classmates begin raising many questions: What exactly business is allabout?What else is there in business besides money? How is business differentfromnon-business activities? What does one require to start a business? And, soon.

    1.1 I influence on our daily lives.It,

    NTRODUCTION

    therefore, becomes important that weThe conversation among the four

    understand the concept, nature andclassmates is obviously focused on

    thepurpose of

    business.meaning, nature and purpose

    ofbusiness. All human beings,wherever

    1.2 C BO NCE PT O F U SIN ES Sthey may be, require different typesofgoods and services to satisfy

    their

    The term business is derived from

    theword busy. Thus, business

    meansneeds. The necessity of supplying

    goodsand services has led to certainactivities

    being busy. However, in aspecificsense, business refers to

    anybeing undertaken by people toproduce occupation in which people regularlyand sell what is needed by

    others.Business is a major economic

    activity

    engage in an activity with a view to

    earning profit. The activity mayconsist

    in all modern societies concerned as it

    is with the production and saleof

    of production or purchase of goodsforsale, or exchange of goods or supply

    ofgoods and services required by

    people. services to satisfy the needs of

    otherThe purpose behind most

    businessactivities is to earn money by

    meeting

    people

    . In every society peopleundertake

    peoples demands for goods

    andservices. Business is central to our

    lives.

    various activities to satisfy their

    needs.These activities may be

    broadlyAlthough our lives are influenced

    by classified into two groups

    economicmany other institutions in

    modernso ci et y s uc h a s s ch oo ls , c ol le ge s, a nd no n- ec on om ic . E co no mi c a ct iv it ie s

    are those by which we can earn ourhospitals, political parties andreligiousbodies, business has the

    major

    livelihood whereas non-economic

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    4 BUSINESS STUDIES

    activities are those performed out

    ofmust be either produced or

    procuredlove, sympathy, sentiments,

    patriotism,

    by business enterprises. Thus,

    everyetc. For example, a worker working

    in

    business enterprise either

    manu-a factory, a doctor operating in

    his

    factures the goods it deals in or

    itclinic, a manager working in the office acquires them from producers, to

    beand a teacher teaching in a school further sold to consumers orusers.are doing so to earn their livelihood

    and

    Goo ds m ay c on si st o f

    consumableare, therefore, engaged in an e conomic items of daily use such as sugar,

    ghee,activity. On the other hand, a housewife pen, notebook, etc. or capital goods

    likecooking food for her family or aboy

    machinery, furniture, etc. Servicesmayhelping an old man cross the road are include facilities offered toconsumersperforming non-economic

    activitiesin the form of transportation,banking,since they are doing so out of love

    orelectricity, etc.

    sympathy. Economic activities may

    be

    (iii) Sale or exchange of goods

    andfurther divided into threecategories,

    services for the satisfactionofnamely business, profession

    andhuman

    needs:Directly or indirectly,

    employment. Business may be

    definedbusiness involves transfer or

    exchangeas an economic activity involving the of goods and services for value. Ifgoodsproduction and sale of goods

    andare produced not for the purpose

    ofservices undertaken with a motiveof

    sa le b ut s ay f or i nt er na l

    consumption,earning profit by satisfying

    humanit cannot be called a business

    activity.needs in

    society.Cooking food at home for the family

    isnot business, but cooking food

    and1.3 C BH ARACTE RISTI CS OF U SINE SS selling it to others in a restaurantisACTIVITIES business. Thus, oneessentialcharacteristic of business is that

    thereIn order to appreciate how

    business should be sale or exchange ofgoods

    activity is different from other

    activities or services between the seller andin society, the nature of business or

    its the buyer.fundamental character must be

    (iv) Dealings in goods and

    servicesexplained in terms of i tsdistinguishingcharacteristics, which are as follows: on a regular basis: Business

    involves( i) A n eco no micactivity:

    Business

    is

    dealings in goods or services on

    aregular bas is . One s ingle

    transactionconsidered to be an economic activity

    because it is undertaken with theobject

    of sale or purchase, therefore, doesnotof earning money or livelihood and

    notconstitute business. Thus, forexample,because of love, affection, sympathy

    or

    if a person sells his/her domestic

    radioany other senti ment al rea son. set even at a profit , it wi ll not be

    (ii) Production or procurement

    ofconsidered a business activity. But

    ifgoods and

    services:

    Before goods

    are

    he/she sells radio sets regularly

    eitheroffered to people for consumptionthey

    through a shop or fromhis/her

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    NATURE AND PURPOSE OF BUSINESS 5

    residence, it will be regarded as

    achanges in consumer tastes and

    business

    activity.fashions, changes in methods of

    (v) Profit earning: One of the main production, strike or lockout in

    thepurpose of business is to earnincome

    work place, increased competition

    inby way of profit. No business

    canthe market, fire, theft, accidents,

    survive for long without earning

    profit.natural calamities, etc. NobusinessThat is why businessmen make

    allcan altogether do away with

    risks.possible efforts to maximiseprofits, byincreasing the volume of sales

    or1.4 C B ,OMPARISO

    NOF USIN ESS

    reducing

    costs.P ER OFE SS IO N A ND M PL OY ME NT

    (vi) Uncertainty of

    return:Uncertainty

    As has been mentioned earlier,of return refers to the la ck of knowledge

    economic activities may be divided

    intorelating to the amount of money that

    three major categories

    viz.,the business is going to earn in a

    given (i)Businessperiod. Every business investsmoney (ii)

    Profession(capital) to run its activities with

    theobjective of earning profit. But it is

    not

    (iii)

    Employment

    Business Functions at Enterprise

    LevelBusiness includes a wide variety of functions performed by many differentkindsof organisations called business enterprises or firms. Financing,

    productionmarketing and human resource management are the four major functionswhichare performed by business enterprises to carry on business.Financing isconcerned with mobilising and utilising funds for running a businessenterprise.Production involves the conversion of raw materials into finished

    products orgeneration of services. Marketing refers to all those activities whichfacilitateexchange of goods and services from producers to the people who need them,ata place they want, at a time they require and at a price they are prepared to pay.

    Human resource management aims at ensuring the availability of workingpeoplewho have necessary skills to perform various tasks inenterprises.

    certain as to what amount of profit will Bus iness refers to those

    economicbe earned. Also, there is always

    a

    activities, which are connected with the

    possibility of losses being

    incurred, in

    production or purchase a nd sale

    ofspite of the best efforts put intothe

    goods or supply of services withthebusines

    s.

    main object of earning profit.

    People(vii) Element of risk: R is k i s

    the

    engaged in business earn income in

    theuncertainty associated with an form of

    profit.exposure to loss. It is caused by

    some

    Profession includes those

    activities,unfavourable or undesirable event.

    The

    which require special knowledge and

    risks are related with certain factors

    like

    skill to be applied by individuals

    in

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    Accountants of India.

    Employment refers to the

    occupation in which people work for

    others and get remunerated in

    return.Those who are employed by others

    areknown as employees. Thus, people

    whowork in factories and receive wages

    and

    B EOF ROFESSION MPLOYMENT

    a i Bn s n s r f s i E p o m n

    n r p e e r s e b r h p f A p i t e t e t r

    . o e f e i i n n o h r r f s i n l o yn s r i e

    s a l s m n l g l o m l t e , f n c r i i a e f g e m n

    n c s a y r c i e

    r v s o o g o s e d r n o P r o m n w r a

    2 N t r o w r a d e v c s o h p r o a i e , e s r i e o t a t

    u l c x e t e v c s r u e o s r i e

    x e t s a d u l f c t o a do i i u

    t a n n i a r i i g s. u l f c t o q a i i a i n s

    p c f c i l i a r s r b d y hn c s a y

    u t m l y r

    . e a d r r f t a n Ps o e s o a f S l r o w g

    r dt r

    C p t l n e t e ti i e c p t l

    . a i a r q i e a p r e d d o N c p t l e u r d

    n e t e t i e n n t r oe t b i h e t

    u i e s

    r f t a ee i g n r l y

    n e t i a d i e a d e u a6 R s r g l r n

    i r g l r r s i p y n r sc r a n s m r s

    p e e t

    r n f r o s b e. r n f r f

    i h o e o p s i l N t o s bi t r s

    f r a i i s

    o m o b h v o r r f s i n l o e

    o o e f o d c a d o n y h8 t C d o c n u t f o d c i t b

    i p e c i e e p o e a e o eo l w d

    o l w d

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    NATURE AND PURPOSE OF BUSINESS 7

    salaries are in the employment

    ofexchange of goods and services. On the

    factory owners and are employees

    of

    basis of these two categories, we

    maythe factory. Similarly, people who

    work

    classify business firms into

    industrialin the offices of banks, insurance a nd c om me rc ia l

    enterprises.companies or government

    department,Let us examine in detail the

    as managers, assistants, clerks,

    peons

    activities relating to

    business.or security guards are the

    employees 1.6 Iof theseorganisations.

    NDUSTRY

    Industry refers to economic

    activities,1.5 C BLAS SI FI CA TI ON OF U SI NESS

    which are connected with conversionACTIVITIES of resources into useful goods.

    Theterm industry is used for activitiesin

    Various business activities may

    be which mechanical appliances andclassified into two broad categoriesindustry and commerce. Industryis technical skills are involved. Theseconcerned with the production or include acti vities r elat ing t o

    producingor processing of goods as well

    asprocessing of goods and

    materials. breeding and raising of animals.The

    Commerce includes all those

    activities term industry is also used tomean

    which are necessary for facilitating the

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    8 BUSINESS STUDIES

    reproduction. For the

    breedinggroups of firms producing

    similar orrelated goods. For example,

    cotton

    of plants, the seeds and

    nurserycompanies are typical

    examplestextile industry refers to

    all of genetic industries.In

    manufacturing units producing

    textile addition, activities of

    cattle-goods from cotton. Similarly,

    electronic breeding farms, poultry

    farms,industry would include all

    firms and fish hatchery come underproducing electronic goods, and so

    on. t he c la ss o f g en et ic

    industries.Further, in common parlance, certain

    (b ) Se co ndar yindustries:

    These areservices like banking and

    insurance concerned with using the materials,are also refer red to as

    industry, which have already been extractedsay banking indus try,

    insurance at the primary stage.

    Theseindustry

    etc. industries process such materials

    toIndustries may be divided

    into produce goods for

    finalthree broad categories namely

    primary, consumption or forfurthers ec on da ry a ndtertiary. processing by other industrial

    units.(a) Primary industries: These include

    For example, the mining of aniron

    all those activities, which areore is a primary industry,

    butconnected with the extraction and

    manufacturing of steel is

    aproduction of natural resources

    andsecondary indus try.Secondary

    reproduction and development

    of industries may be further dividedas

    living organisms, plants etc.

    Thesefollows

    :industries may be furthersub-

    ( i) Manufactur ing

    industries:

    Thesedi vid ed a s

    follows:industries are engaged

    in( i) E xt ra ct ive

    industries:

    Theseproducing goods

    throughindustries extract or draw

    outprocessing of raw materials

    andproducts from naturalsources.

    thus creating form utilities.TheyExtractive industries

    supplyturn out d iverse

    finishedsome basic raw materials

    thatproducts, that we consume,

    are mostly products of the

    soil.through the conversion of raw

    Products of these industriesare

    mater ials or par tlyfinishedusually transformed into

    manyma teria ls in their

    manufacturingother useful goods

    byoperations.

    Manufacturingmanufacturing

    industries.industries may be

    furtherImpor tant extractive

    industriesdivided into four categories

    oninclude farming,

    mining,the bas is of method of

    operationlumbering, hunting and

    fishingforproduction.operations

    . A na ly ti cal

    industry

    which

    (i i) G ene ti c

    industries:

    These a na lyse s a nd

    separatesindustries remain engaged

    in

    different elements from the

    breeding plants and

    animalssame materials, as in the case

    for their use in

    further

    of oil

    refinery.

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    NATURE AND PURPOSE OF BUSINESS 9

    S yn th et ic al

    industry

    which to trade. Buying and selling of goods

    isc om bi ne s v ar io us

    ingredientstermed as trade . But there are a lot of

    into a new product, as in the activities that are required to

    facilitatecase of cement. the purchase and sale of goods. These

    Processing industry which are called services or auxiliaries to

    tradeinvolves successive stagesfor

    and include transport, banking,

    manufacturing

    finishedinsurance, communication,advertise-products, as in the case of m en t, pa cka gi ng a ndwarehousing.su ga r a nd

    paper.Commerce, therefore, includes both,

    Assembling industry which buying and selling of goods i.e.,

    tradeassembles differentcompo-

    as well as auxiliaries such

    asnent parts to make a new transport, banking, etc. Commerceproduct, as in the case of provides the necessary link

    betweentelevision, car, computer, etc. producers and consumers. Itembraces( ii) Construction

    industries:

    These all those activities, which are necessaryindustries are involved inthe

    for maintaining a free flow of goods

    andconstruction of buildings,

    dams,services. Thus, all activities

    involvingbridges, roads as well as

    tunnelsthe removal of hindrances in the

    and canals. Engineering and process of exchange are included inarchitectural skills are an commerce. The hindrances may be inimportant part in construction respect of persons, place, time,

    risk,industries.

    finance, etc. The hindrance of persons(c) Tertiary industries: These are is removed by trade thereby

    makingconcerned with providingsupport

    goods available to the consumers

    fromservices to primary and

    secondarythe producers. Transport removes

    theindustries as well as

    activitieshindrances of place by moving

    goodsrelat ing to trade. These

    industriesfrom the places of production to the

    provide service facilities.

    Asmarkets for sale. Storageandbusiness activities these may

    bewarehousing activities remove

    theconsidered part of commerce h in dr an ce o f t im e b y

    facilitatingbecause as auxiliaries to

    tradeholding of stocks of goods to be sold

    asthey assist trade. Includedin

    and when required. Goods held in stockt hi s c at ego ry a retransport,

    as well as goods in course of

    transportbanking, insurance,

    warehousing,are subject to the risk of loss or

    damagecommunication, packaging and

    due to theft, fire, accidents, etc.advertisin

    g. Protection against these risks

    isprovided by insurance of goods.

    Capital1.7 C OMMERCE

    required to undertake the

    aboveC om me rc e i nc lu de s t wo ty pe s o f a ct i- a ct iv it ie s i s p ro vi de d b y b an ki ng

    andvities, viz., (i) trade and (ii)

    auxiliaries

    f inancing ins ti tu tions.

    Advertising

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    10 BUSINESS STUDIES

    makes it possible for producers

    and

    or organisations operating in two

    ortraders to inform consumers about

    the

    more countries. If goods are

    purchasedgoods and services available in

    the

    from another country, it is called

    importm ar ke t. H enc e, c om me rc e i s sa id to tr ad e. If t he y a re sol d t o ot her

    countries,consist of activities of removing

    the

    it is known as export trade. When

    goodshindrances of persons, place, time,risk,

    are imported for export tootherf in an ce an d i nf or ma ti on i n t he pr oc es s c ou nt ri es , i t i s k no wn a s e n tr ep ot

    trade.of exchange of goods and

    services. 1.7.2 Auxiliaries to Trade

    1.7.1 TradeActivities which are meant for

    assistingTrade is an essential par t of commerce.

    trade are known as auxiliaries totrade.I t r ef er s t o s al e, t ra ns fe r o r e xc ha nge o f T he se a ct iv it ie s a re g en er al ly ,referredgoods. It helps in making the

    goods

    to as services because these are in the

    produced available toultimate nature of facilitating theactivitiesconsumers or users. These days

    goods

    relating to industry and

    trade.are produced on a large scale and it

    is

    Transport, banking, insurance,

    difficult for producers tothemselves

    warehousing, and advertisingarereach individual buyers for sale of

    their

    regarded as auxiliaries to trade,

    i.e.,products. Businessmen are engaged

    in

    activities playing a supportive role.

    Intrading activities as middlemen to

    make

    fact, these activities not only

    supportthe goods available to consumers

    in

    trade but also industry and hence, the

    different markets. In the absence

    of

    entire business activity.

    However,trade, it would not be possible

    to

    auxiliaries are an integral part

    ofundertake production activities on

    a

    commerce in particular and

    businesslarge scale. activity in general. These activities

    helpTrade may be classified into

    two

    in removing various hindrances

    whichbroad categories internal

    and

    arise in connection with the production

    external . Internal or home t ra de is and distribution of goods.

    Transportconcerned with the buying and sel ling facil itates movement of goods from

    oneof goods and services within

    the

    place to another. Banking

    providesgeographical boundaries of a

    country.

    financial assistance to the trader.

    This may further be divided

    into

    Insurance covers various kinds

    ofwholesale and retail trade. When

    goods

    business risks. Warehousing

    createsare purchased and sold in bulk, it

    is

    time utility with storage

    facility.known as wholesale trade. When

    goods

    Advertising provides information.

    Inare purchased and sold in other words, these activities

    facilitatecomparatively smaller quantities, itis

    movement, storage, financing,riskreferred to as retail trade. External

    or

    coverage and sales promotion of

    goods.f or ei gn t ra de c on si st s o f t he e xc ha ng e Aux il ia ri es t o t ra de a re

    brieflyof goods and services between

    persons

    discussed

    below:

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    NATURE AND PURPOSE OF BUSINESS 11

    (i) Transport and

    Communication:banks on behalf of importers

    andProduction of goods generally

    takes

    exporters. Commercial banks also

    helpplace in particular locations.

    For

    promoters of companies to raise

    capitalinstance, tea is mainly producedin

    from the

    public.Assam; cotton in Gujarat

    and

    (iii) Insurance: Business

    involvesMah ar as ht ra ; j ut e i n W es t B en ga l a nd v ar io us t yp es o f r i sk s. Fac to ry

    building,Orissa; sugar in U.P, Bihar

    and

    machinery, furniture etc. must be

    Mah ar as ht ra an d s o o n. Bu t t he se p ro te ct ed ag ai ns t f ir e, th ef t a nd o th er

    goods are required for consumption

    in

    risks. Materials and goods held in

    stockdi ffe re nt pa rt of th e c oun tr y. The o r i n t ra nsi t a re sub je ct to the ri sk

    ofobstacle of place is removed

    byloss or damage. Employees are

    alsotransport road, rail or

    coastal

    required to be protected against

    theshipping. Transport

    facilitates

    risks of accident and occupational

    movement of raw material to the place hazards. Insurance provides

    protectionof production and thefinished

    in all such cases. On payment of aproducts from factories to the place

    of

    nominal premium, the amount of

    lossc on su mp ti on . A lo ng wi th th e t ra ns po rt o r d a ma ge a nd c om pe nsa ti onforfacility, there is also a need

    forinjury, if any, can be recoveredfromcommunication facilities so

    that

    the insurance company.

    producers, traders and

    consumers

    (iv) Warehousing: Usually, goods

    aremay exchange information with one not sold or consumed immediately

    aftera no th er . T hu s, po st al se rv ic es an d p ro du ct io n. Th ey ar e h el d i n s to ck to

    telephone facilities may also

    be

    be available as and when

    required.regarded as auxiliaries to

    businessSpecial arrangement must be made

    foractivitie

    s.

    storage of goods to prevent loss

    or( ii ) B an king a nd

    Finance:Business

    damage. Warehousing helpsbusinessa ct iv it ie s c an no t b e u nd er ta ke n u nl es s f ir ms t o o ve rc om e t h e p ro bl em o f

    storagefunds are available for acquiring

    assets

    and facilitates the availability of

    goodsand meeting the day-to-day

    expenses.

    when needed. Prices are thereby

    Necessary funds can be obtainedby

    maintained at a reasonable level

    businessmen from a bank.

    Thus,through continuous supply ofgoods.banking helps business activities

    to

    (v)Advertising:

    Advertising is one

    ofov er co me t he pr obl em of f ina nc e. t he m ost i mp or ta nt me th od s

    ofCommercial banks generally lend promoting the sale of

    products,money by providing overdraft andcash

    particularly, consumers goodslikecredit facilities, loans and

    advances.

    electronic goods, automobiles,

    soaps,B an ks a lso u nd er ta ke c ol le ct io n o f d et er ge nt s et c. Mos t o f th es e go od s

    arecheques, remittance of funds t o manufactured a nd s uppl ied i n

    thedifferent places, and discounting of

    bills

    market by numerous firms big

    oron behalf of traders. In foreign

    trade,

    small. It is practically impossible

    forpayments are arranged by

    commercial

    producers and traders to contact each

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    12 BUSINESS STUDIES

    is the excess of revenue over cost.

    Profitand every customer. Thus, for

    sales may be regarded as an

    essentialpromotion, information about

    the objective of business for

    variousgoods available, its features, price,

    etc., reasons: (i) it is a source of incomefor

    must reach potential buyers. Also

    there business persons, (ii) it can be a

    sourceis a need to persuade potential

    buyers of f inance for meeting

    expansionabout the uses, quality,prices, requirements of business,

    (iii) itcompetitive information about

    the indicates the efficient working

    ofgoods etc. Advertising helps

    in business, (iv) it can be taken as

    societysproviding information about

    available approval of the utility of business

    andgoods and inducing customers to

    buy (v) it builds up the reputation of

    aparticular

    items. business

    enterprise.However, too much emphasis

    on1.8 O BB JE CT IV ES O F U SI NE SS

    profit to the exclusion of other

    objectivesAn objective is the starting pointof

    can be dangerous for goodbusiness.business. Every business is

    directed toObsessed with profit

    businessthe achievement of certain objectives, managers may neglect all otherwhich refer to all that the business responsibilities towards

    customers,people want to get in return for what employees, investors and society

    atthey do. It is generally believed

    thatlarge. They may even be inclined to

    business activity is carried on only

    forexploit various sections of societytoprofit. Business persons

    themselvesearn immediate profit. This may

    resultproclaim that their primary objective

    isin the non-cooperation or even

    to produce or distribute goods

    oropposition from the affected

    peopleservices for a profit. Every

    business isagainst the malpractices of

    businesssaid to be an attempt on the part of enterprises. The enterprises mightlosebusiness people to get more than

    whatbusiness and may be unable to

    earnhas been spent or invested or, in other profit. That is the reason why there

    iswords, to earn profit which is the

    excesshardly any sizable business

    enterpriseof revenue over cost. However, it

    iswhose only objective ismaximisation

    widely accepted nowadays thatof

    profit.business enterprises are part of

    societyand need to have severalobjectives,

    1.8.1 Multiple Objectives of

    Businessincluding social responsibility

    tosurvive and prosper in the long

    run.

    Continuous increase in the

    profitsProfit is found to be the leadingobjective

    of any enterprise is possibleonlybut not the only one. through performing usefulservicesAlthough earning profit cannot be to society. In fact, objectives

    arethe only objective of business,

    its

    needed in every area that influences

    importance cannot be ignored. Every the survival and prosperity

    ofbusiness is an attempt to reap

    morebusiness. Since a business has

    tothan what has been invested and profit balance a number of needs and

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    NATURE AND PURPOSE OF BUSINESS 13

    goals it requires multiple

    objectives.

    (c) Productivity: Productivity

    iscalculated by comparing the valueIt cannot follow only one objective

    of outputs with the value of

    inputs.and expect to achieve excellence.

    I t is used as a measure of efficiency.

    Objectives have to be specific in

    every I n or de r t o e nsu re

    continuousarea and sphere of business.

    For survival and progress,

    everyexample, sales figures have to beset, enterprise must aim at

    greaterthe amount of capital to be raised

    has productivity by the best useof

    to be estimated and the target

    number available

    resources.of units to be produced should

    be (d) Physical and f inancial

    resources:defined. The objectives define what the

    Any business requires

    physicalbusiness is going to do in

    concrete resources l ike p lants,

    machines,terms that enable the business to

    offices, etc., and financial resources,analyse their own experience and as ai.e., funds to be able to produce

    and

    r es ul t i mp ro ve t he ir

    performance. supply goods and services toits

    Objectives are needed in every

    area customers. The business

    enterprisewhere performance and results affect

    must aim at acquiring

    thesethe survival and prosperity

    of resources according to theirbusiness. Some of these areasare

    requirements and use themdescribedbelow:

    efficiently

    .(a) Market

    standing:

    Market

    standing(e) Earning profits: One of the

    refers to the position of an

    enterpriseobjectives of business is to earn

    profitsin relation to its competitors.

    Aon the capital employed.

    Profitabilitybusiness enterprise must aim

    atrefers to profit in relation to

    capitalstanding on stronger footingin

    investment. Every businessmustt er ms o f o ff er in g

    competitiveearn a reasonable profit which is

    soproducts to its customers

    andimportant for its survival and

    growth.s er vi ng t he m t o t he ir

    satisfaction.(f) Manager performance

    and(b)

    Innovation:

    Innovation is the development

    :Business

    enterprisesintroduction of new ideas

    orneed managers to conduct and

    methods in the way somethingis

    coordinate business

    activity.done or made. There are twokinds

    Various programmes for

    motivatingof innovation in every business

    i.e.,m ana ger s n ee d t o be

    implemented.(i) innovation in product or

    service;Manager performance and

    and (ii) innovation in the

    variousdevelopment therefore, is

    anskills and activities needed

    toimpor tant objective. The

    enterprisessupply them. Nobusiness

    must actively work for this

    purpose.enterprise can flourish in

    a(g) Worker performance and attitude:

    competi tive wor ld

    withoutWorkers performance and

    attitudesinnovation. Therefore,

    innovationdetermine their contribution

    towardsbecomes an important

    objective.

    productivity and profitability of

    any

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    14 BUSINESS STUDIES

    enterprise. Therefore,

    every

    conditions including fluctuations

    inenterprise must aim at improving

    its

    demand and supply, changes in prices

    workers performance. It should

    also

    or changes in fashion and tastes of

    try to ensure a positive attitude

    on

    customers. Favourable

    marketthe pa rt of

    workers.

    conditions are likely to result in

    gains(h)Social

    responsibility:Social whereas unfavourable ones may

    resultresponsibility refers to the

    obligation

    in losses. Pure risks involve only

    theof bus iness f irms to

    contribute

    possibility of loss or no loss. The

    chanceresources for solving social

    problems

    of fire, theft or strike are examples

    ofand work in a sociallydesirable

    pure risks. Their occurrence mayresultmanner. in loss whereas non-occurrence may

    Thus, a business enterprise must

    have

    explain absence of loss, instead of

    gain.multiple objectives to satisfy

    different 1.9 N B R individuals and groups, for its

    own

    ATURE OF USINESS ISKS

    sur vi va l a ndprosperity. Nature of business risks can

    beunderstood in terms of their

    peculiar1.8.2 Business

    Risks characteristics:

    The term business risks refers to

    the(i) Business risks arise due

    topossibility of inadequate profits or

    evenuncertainties: Uncertainty refers to

    losses due to uncertaintiesor

    the lack of knowledge about what is

    unexpected events. For

    example,going to happen in the future.

    Naturaldemand for a particular product

    maycalamities, change in demand and

    decline due to change in tastes and prices, changes in government policy,

    preferences of consumers or due

    toimprovement in technology, etc., are

    increased competition fromother

    some of the examples of

    uncertaintyproducers. Decrease in demand

    willwhich create risks for businessbecauseresult in lesser sales and profits.

    Inthe outcome of these future eventsisanother situation, the shortage of raw not known in advance.

    materials in the market may shoot

    up

    (ii) Risk is an essential part ofeveryits price. The firm using these

    rawbusiness

    :

    Every business has

    somematerials will have to pay morefor

    risk. No business can avoidrisk,buying them. As a result, cost

    of

    although the amount of risk may

    varyproduction may increase which, in from business to business. Risk can

    beturn, may reduce

    profits.

    minimised but cannot be

    eliminated.Bus iness enterpr ises

    constantly(iii) Degree of risk depends

    mainlyface two types of risk: speculativeand

    upon the nature and size of

    pure. Speculative risks involve both

    the

    business

    :

    Nature of business (i.e.,

    typepossibility of gain as well as

    the

    of goods and services produced

    andpossibility of loss. Speculative

    risks

    sold) and size of business (i.e.,

    volumearise due to changes in

    market

    of production and sale) are the main

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    NATURE AND PURPOSE OF BUSINESS 15

    factors which determine the amount of power failure, strikes,

    riots,r isk in a bus iness. For

    example, amanagement inefficiency, etc.

    business dealing in fashionable

    items(iii) Economic causes: These include

    has a high degree of risk. Similarly,a

    uncertainties relating to demand

    forlarge-scale business has a higher

    riskgoods, competition, price, collection

    ofthan what a small scale has. dues from customers, changeof(iv) Profit is the reward for risk technology or method of production,

    taking: No risk, no gain is an age-

    oldetc. Financial problems like rise

    inprinciple, which applies to all types

    ofinterest rate for borrowing, levy of

    higherbusiness. Greater the risk involved

    intaxes, etc., also come under these type

    a business, higher is the chance of of causes as they result in

    higherprofit. An entrepreneur

    undertakesunexpected cost of operationofrisks under the expectation of

    higherbusines

    s.profit. Profit i s thus t he reward

    for

    (iv) Other causes: These are

    risktaking.

    unforeseen events like

    politicaldisturbances, mechanical failures such1.9.1 Causes of Business

    Risksas the burst ing of boiler,

    fluctuationsBusiness risks arise due to a varietyof

    in exchange rates, etc., which lead to

    causes, which are classified asfollows:

    the possibility of businessrisks.

    Methods of Dealing with

    RisksAlthough no business enterprise can escape the presence of risk, therearemany methods it can use to deal with risk situations. For instance, theenterprisemay (a) decide not to enter into too risky transaction; (b) take preventive measures

    like firefighting devices to reduce risk; (c) take insurance policy totransfer riskto insurance company; (d) assume risk by making provisions in thecurrentearnings as is the case of provision for bad and doubtful debts; or (e) shareriskswith other enterprises as manufacturers and wholesalers may do by agreeingtoshare losses which may be caused by falling

    prices.

    1.9.2 Starting a Business

    Basic(i) Natural causes: Human

    beings Factorshave little control over natural

    calamities l ike f lood,

    earthquake,Starting a business enterprise is

    similarlightning, heavy rains, famine, etc. They to any other human effort in whichresult in heavy loss of life, property

    andresources are employed to

    achieveincome in

    business.certain objectives. Successful results

    in(ii) Human causes: Human causes business depend largely upon

    theinclude such unexpected events like ability of the entrepreneurs or

    thedishonesty, carelessness or

    negligencestarters of a new business to

    anticipateof employees, stoppage of work due

    to

    problems and solve them

    with

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    16 BUSINESS STUDIES

    minimum cost. This is especially

    true

    business, he will start the operation

    atof the modern business world

    where

    a large scale. If the market conditions

    competition is very tough and risks

    are

    are uncertain and risks are high, a

    high. Some of the problems,

    which

    small size business would be

    betterbusiness firms encounter, are of a

    basic

    choice.

    nature. For example, to start a

    factory,

    ( ii i) C ho ice o f f orm o f

    ownership:plans must be made andimplemented

    With respect to ownership, the

    about such problems as the location business organisation may taketheof the business, the possible

    number

    form of a sale

    proprietorship,of customers, the kind and amount

    of

    partnership, or a joint stock

    company.equipment, the shop layout, purchasing Each form has its own merits and

    and financing needs, and hiring of demerits. The choice of the suitable

    workers. These problems become

    more

    form of ownership will depend on

    suchcomplex in a big business.However,

    factors as the line of business,capitalsome of the basic factors, which must requirements, liability ofowners,be considered by anybody who is

    to

    division of profit, legal

    formalities,start the business are as

    follows:

    continuity of bus iness,

    transferability( i) Selection of l ine of business:

    Th e of i nt er est a nd s o

    on.first thing to be decided by

    any

    ( iv) Location of bus iness

    enterprise:entrepreneur of a new business is

    the

    An impor tant factor to be

    considerednature and type of business tobe

    at the start of the business is the place

    undertaken. He will obviously like

    to

    where the enterprise will be located.

    enter that branch of i ndustry and Any mistake in thi s regar d ca n

    resultcommerce, which has the possibility

    of

    in high cost of production,

    greater amount of profits. The

    decision

    inconvenience in getting right kind of

    wi ll be in fl uen ced by t he c ust om er pr od uc ti on i np ut s or s er vi ng

    ther eq ui re me nt s in the ma rke t a nd a lso cu st om er s i n t he be st p os si bl e

    way.the ki nd of techni ca l knowledge and Ava ilability of rawmaterialsinterest t he ent repreneur has for and l abour; p ower s uppl y

    andproducing a particular

    product.

    s er vi ce s l ik e b an ki ng ,

    transportation,(ii) Size of the firm: Size of the

    firm

    communication, warehousing, etc., are

    or scale of its operation is

    another

    important factors while making

    ai mp or ta nt de ci si on to be ta ken at th e ch oi ce of loc at io n.

    start of the business. Some

    factors

    ( v) F in an cing t he

    proposition:favour a large size whereas otherstend

    Financing is concerned withprovidingto restrict the scale of operation . If the the necessary capital for star ting as well

    entrepreneur is confident that the as for continuing the

    proposeddemand for the proposed product

    is

    business. Capital is required

    forl ik el y t o b e g oo d o ve r t im e a nd h e c an i nv es tm en t i n f ix ed a ss et s l i ke

    land,arrange the necessary capital for building, machinery and

    equipment

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    NATURE AND PURPOSE OF BUSINESS 17

    and in current assets like raw

    materials,

    to perform various activities so

    thatbook debts, stock of finished goods,

    etc.

    physical and financial resources are

    Capital is also required for

    meeting

    converted into desired outputs.

    Sinceday-to-day expenses. Proper

    financial

    no individual entrepreneur can

    doplanning must be done to

    determine

    everything himself, he must identify

    the(a) the requirement of capital, requirement of skilled and

    unskilled( b) s ou rc e f ro m whi ch c ap it al w il l b e wor ke rs a nd m an ag er ia l s ta ff .Plansraised and (c) the best ways of

    utilisingshould also be made about howthethe capital in the firm. employees will be trained and

    motivated(vi) Physical facilities: Availability

    of

    t o gi ve t he ir b est

    performance.physical facilities including

    machines

    (ix) Taxplanning:

    Tax planning has

    and equipment, building

    and

    become necessary these days

    becausesupportive services is a very

    important

    there are a number of tax laws in the

    fa ct or to be co ns id er ed at th e s ta rt of c ou nt ry an d t he y i nf lu en ce a lm os t

    the business. The decision relatingto

    every aspect of the functioning of

    t hi s f ac to r w il l d ep en d o n t he n at ur e m od er n bu si ne ss . Th e fo un de r of

    theand size of business, availability

    of

    business has to consider in

    advancefunds and the process of

    production.

    the tax liability under various tax

    laws(vii) Plant layout: Once the and its impact on business

    decisions.requirement of physical facilities

    has

    ( x) L au nching t he

    enterprise:After

    been determined, the entrepreneur the decisions relating to theaboveshould draw a layout plan showing the mentioned factors have been taken,

    arrangement of these facilities.

    Layout

    the entrepreneur can go ahead with

    m ea ns th e p hy si ca l a rr an ge me nt of a ct ua l l au nc hi ng of th e e nt er pr is e

    ma ch ine s a nd e qui pme nt ne ede d t o w hi ch wou ld m ea n mo bi li sin g

    variousmanufacture a product. resources, fulfilling necessary

    legal(viii) Competent and

    committedformali ties , s tart ing the

    productionworked force: Every enterpriseneeds

    process and initiating thesalescompetent and commi tt ed wor k force promotion

    campaign.

    Key Terms

    Business Profession Primary InnovationWarehousingProfit Employment Secondary Insurance SocialresponsibilityRisk Industry Tertiary MiningManufacturing

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    18 BUSINESS STUDIES

    SUMMAR

    Y

    Concept and characteristics of

    business:

    Business may be defined asaneconomic activity involving the production and sale of goods and

    servicesundertaken with the motive of earning profit by satisfying human needsinsociety. Its distinguished characteristics are: (i) an economicactivity,(ii) production or procurement of goods and services, (iii) sale orexchangeof goods and services for the satisfaction of human needs, (iv)dealings ingoods and services on a regular basis, (v) profit earning, (vi) uncertaintyofreturn, and (vii) element ofrisk.Comparison of business, profession and

    employment:

    Businessrefersto those economic activities which are connected with the production

    orpurchase and sale of goods or supply of services with the mainobject ofearning profit. Profession includes those activities, which requirespecialknowledge and skill to be applied by individuals in their

    occupation.Employment refers to the occupation in which people work for othersandget remunerated in return. The three can be compared on the basis of

    mode of establishment, nature of work, qualification required, rewardorreturn, capital investment, risk, transfer of interest and code ofconduct.Classification of business

    activities:

    Business activities may beclassifiedinto broad categories: industry and commerce. Industry refers to

    economicactivities which are connected with conversion of resources intousefulgoods. Industries may be: primary, secondary or tertiary. Primaryindustriesare connected with the extraction and production of natural resourcesandreproduction and development of living organisms, plants, etc.Primaryindustries may be: extractive (like mining) or genetic (like poultryfarms).Secondary industries are concerned with using the materials whichhavealready been extracted at the primary stage. These industries could

    be:manufacturing or construction. Manufacturing industries may befurtherclassified into analytical, synthetical, processing and assemblingindustries.Tertiary industries are concerned with providing support services to

    primaryand secondary industries as well as activities relating totrade.Commerce includes activities relating to trade a nd auxiliaries totrade.Trade refers to sale, transfer or exchange of goods. It could be classifiedasinternal (domestic) and external (foreign) trade. Internal trade may be

    wholesale trade or retail trade. External trade could be import, export or

    entrepot trade. Auxiliaries to trade are activities which assist trade.Theseinclude transport and communication, banking and finance,insurance,wa re ho us in g, a ndadvertising.O bj ec ti ve s o f

    business:

    Although earning of profit is considered to betheprimary objective, objectives are needed in every area where

    performanceresults affect the survival and prosperity of business. Some of theseareasare: market standing, innovation, productivity, physical andfinancial

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    NATURE AND PURPOSE OF BUSINESS 19

    resources, earning profits manager performance and development,workerperformance and attitude, and socialresponsibility.Business

    risks:

    The term risk refers to the possibility of inadequateprofitsor even losses due to uncertainties or unexpected events. Its nature can

    beexplained with the help of its peculiar characteristics whichare:

    (i) Business risks arise due touncertainties,(ii) Risk is an essential part of every

    business,(iii) Degree of risk depends mainly upon the nature and size ofbusiness,and

    (iv) Profit is the reward for risk taking. Business risks arise due to avarietyof causes including natural, human, economic and other

    causes.Starting a business basicfactors:

    Some of the basic factors whichmustbe considered by anybody who is to start the business are: selection of

    lineof business, size of the firm, choice of form of ownership, location ofbusinessenterprise, financing the proposition, physical facilities, plant

    layoutcompetent and committed workforce, tax planning and launchingtheenterprise.

    EXERCISE

    S

    M ul ti pl e C ho ic e

    Questions1. Which of the following does not characterise businessactivity?(a) Production of goods (b) Presence of

    risk andservices(c) Sale or exchange of (d) S alary or wages

    goods andservices

    2. Which of the broad categories of industries covers oil refinery andsugarmills

    ?(a) Primary (b) Secondary

    (c) Tertiary (d) None of them

    3. Which of the following cannot be classified as an auxilliary totrade?( a) M in in g ( b)

    Insurance(c) Warehousing (d)Transport

    4. The occupation in which people work for others and get remuneratedin return is known

    as( a) B usi nes s (b )Employment(c) Profession (d) None ofthem

    5. The industries which provide support services to other industriesare known as

    (a) Primary industries (b) Secondaryindustries(c) Commercial industries (d) Tertiaryindustries

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    20 BUSINESS STUDIES

    6. Which of the following cannot be classified as an objective ofbusiness?( a) I nv es tm en t ( b)

    Productivity(c) Innovation (d) Profitearning

    7. Business risk is not likely to arise dueto (a) Changes in government policy (b) Good management

    (c) Employee dishonesty (d) Powerfailure

    Sh or t A ns we r

    Questions1. State the different types of economicactivities.2. Why is business considered an economicactivity?3. Explain the concept of

    business.4. How would you classify businessactivities?

    5. What are various types ofindustries?6. Explain any two business activities which are auxiliaries totrade.7. What is the role of profit in

    business?8. What is business risk? What is itsnature?

    Lo ng Ans wer

    Questions1. Explain the characteristics of

    business.2. Compare business with profession andemployment.3. Explain with examples the various types ofindustries.4. Describe the activities relating tocommerce.5. Why does business need multiple objective? Explain any fivesuch objectives

    .6. Explain the concept of business risk and itscauses.7. What factors are important to be considered while starting a

    business?Explain.

    Projects/Assignme

    nts1. Choose a locally operated trading or business unit. Find out thekind ofrisks it faces in business and the way it deals with

    them.2. Select a local business enterprise and find out the objectives it

    pursues.Check why it does not pursue otherobjectives.

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