Building a Legacy in Business 9-28-2010

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    WEALTH & LEGACYWEALTH & LEGACYSEMINAR SERIESSEMINAR SERIES

    Leadership & Legacy

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    Leadership and Legacy

    Randy M. Ataide

    Professor of Entrepreneurship

    Executive DirectorFermanian Business & Economic Institute of PLNU

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    Introduction

    It was 1964

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    Leadership and Legacy

    Were Beatle fans so

    stupid that they didnt

    realize they were

    being taken?

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    Introduction

    Do we know our businesses and ourselves well

    enough to create a genuine legacy?

    What about if 2011 turns out to be not the

    turning point for the economy but actually thelow point?

    Are we prepared? 6

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    Introduction

    Overview of Presentation

    1) A Tale of Peaches & Lost Legacies2) The New-New Reality of Business

    3) The One Thing Your Company Must Do

    4) Learning How to Fail5) Questions and Attempts at Answers

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    A Cautionary Tale of People & Peaches

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    A Cautionary Tale of People & Peaches

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    A Cautionary Tale of People & Peaches

    600+ Packers in 1980

    258 in 2002

    115 in 2010

    22,000,000 cases produced in 1971

    56,000,000 cases produced in 200242,000,000 produced in 2010

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    A Cautionary Tale of People & Peaches

    Per capita consumption decreased in fresh

    tree fruit since 1970 and continues to drop

    1998-2002 cost of production was $7.81 per

    box and sales average $5.50-$7 per box

    2010 cost of production was $9.75 per box

    and sales average was $8.90 per box

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    A Cautionary Tale of People & Peaches

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    A Cautionary Tale of People & Peaches

    My point is that few industries and leaders care

    as much about leaving a legacy than farmers.

    We need to learn from them and their

    experiences, regardless of our business type,sector, size and age.

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    The New-New Reality

    And to place this observation and knowledge

    into our own particular context.

    We must do this to preserve our own legacies.

    Working hard is simply not enough any more.

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    The New-New Reality

    The reality is that we face much more

    uncertaintythan certaintyright now.17

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    The New-New Reality

    Observation #1:

    The economy has irrevocably changed, but what

    will emerge is not clear.

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    The New-New Reality

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    The New-New Reality

    Observation #2:

    The business model is changing and it appears

    to be highly entrepreneurial.

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    The New-New Reality

    The Enterprise of the Future

    Source: IBM Global CEO Study 2008

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    The New-New Reality

    Observation #3:

    Traditional management, leadership and

    education principles are being challenged.

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    The New-New Reality

    The End of Management

    How to Fix Business Schools

    The System is Broken

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    The New-New Reality

    Observation #4:

    The factors that damage most businesses are

    fairly constant.

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    Recurring Challenges

    According to the Winmark Group the major

    challenges for businesses are (in order of

    importance):

    1. Poor Planning

    2. Improper utilization of their resources

    3. Use of Capital

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    Recurring Challenges

    Why do these issues constantly present

    formidable challenges to businesses?

    I would contend that it is because

    most of them never really consider what

    business they are really in.

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    Recurring Challenges

    A quick test: What is it that your

    company does that is:

    Unique?

    Understandable?

    Transmittable?

    Flexible?

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    The One Thing Your Company Must Do

    A 1993 article by Treacy & Wiersma from

    Harvard Business Review argued that every

    business needs to decide what are itsvalue disciplines.

    These are the unique propositions that

    a business brings to its customers. You mayknow them as value propositions.

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    The One Thing Your Company Must Do

    Traditionally, this was some

    combination of quality and price. But this is

    simply not enough any more.

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    The One Thing Your Company Must Do

    #1 Operational Excellence

    Providing customers with reliableproducts, competitively priced, delivered

    easily. This is a focus upon a particular

    effective delivery system.

    Think Wal-Mart or many franchises!

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    The One Thing Your Company Must Do

    #2 Customer Intimacy

    Continued tailoring and modification ofproducts and services to fit an increasingly fine

    definition of the customer.

    Think Nordstroms, Frito Lay and service

    companies that are keenly aware of the

    lifetime value of a customer!31

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    The One Thing Your Company Must Do

    #3 Product Leadership

    Companies that provide a continuousstream of new products and service. They

    are creative, fast and seek innovation from all

    sources.Think Apple, J & J and most 1st

    generation entrepreneurial ventures!

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    The One Thing Your Company Must Do

    My counsel is that for companies in a

    competitive world to fully achieve their

    potential it should select a value discipline

    first, and then plan, allocate resources, capital

    and strategy upon the discipline.

    And this discipline or combination ofdisciplines must be placed in the forum of

    continued competitive movement.

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    Learning How to Fail

    Finally, leaders must learn how to fail.

    This is counter-intuitive to

    dominant theory

    and practice.

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    Learning How to Fail

    And the key toconstructive failure

    is learning how to

    fail fast.

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    Learning How to Fail

    Failing fast involves personal & professional

    capacity to:

    Not confuse chatter with successBuild & hold to clear metrics

    Early success is a great masker of reality

    Define success and remind yourself of itDont be too emotionally involved

    Talk about failure & how to thrive from it

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    Conclusion

    Action Items

    1) Realize that working hard is not enough to build andpreserve a legacy.

    2) Understand that the new-new business reality iscurrently unknown.

    3) Recognize the signs of an emerging business modelin your own industry and space.

    4) Determine your firms value discipline(s).5) Embrace smart failure to make your company and

    personal leadership even better.

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    Leadership and Legacy

    Questions?

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    Leadership and Legacy

    The Fermanian Business &Economic Institute of PLNU

    Contact Information:

    [email protected](619) 849-2692

    www.pointloma.edu/FBEI

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