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Building Business Apps Coding Optional Shannon Hale, salesforce.com, Senior Product Manager @shannonsans Shannon Dykes, MRC, Development Analyst @shaysedai32

Building Business Apps: Coding Optional

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Page 1: Building Business Apps: Coding Optional

Building Business Apps

Coding Optional

Shannon Hale, salesforce.com, Senior Product Manager

@shannonsans

Shannon Dykes, MRC, Development Analyst

@shaysedai32

Page 2: Building Business Apps: Coding Optional

Safe Harbor

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if

any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-

looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of

product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of

management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments

and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our

service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,

interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other l itigation, risks associated

with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain,

and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling

non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the

financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This

documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may

not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently

available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Building Business Apps: Coding Optional

Agenda

• Force.com Overview

• “Corey” Builds an App

• Getting Started

• Q & A

Page 4: Building Business Apps: Coding Optional

Force.com: Tools for getting the job done

Form

Form builder for

Apps, Portals, &

Sites

Function

Re-usable

formulas,

validations &

logic

Flow

Drag & drop

workflow

builder for

business

processes

Model

Schema builder for

easy data

management

Analytics

Drag & drop

Chart & Report

Builder

Page 5: Building Business Apps: Coding Optional

Shannon Dykes

Development Analyst, MRC

@shaysedai32

http://forcedotfunny.blogspot.com/

Motto: “If you’re not learning something

new, you’re getting left behind.”

Page 6: Building Business Apps: Coding Optional

Corey Wilson

IT Manager, responsible for:

• Strategic development

• Project management

• Operations management

• Asset management

@fakecoreywilson

Page 7: Building Business Apps: Coding Optional

Corey’s Current Process

Submit device request

Enter request details in

spreadsheet

Enter request details in

paper form

Approve request

Provision devices

Page 8: Building Business Apps: Coding Optional

Hey Corey,

I have three new salespeople

starting Monday – can I get a

Blackberry and a Windows laptop for

each?

The employees are Jeanine Cho,

Walter Few and Candice Mueller.

Also Jeanine is in field sales so

she’s going to need an iPad too –

preferably one of those Retina

Display models.

Thanks,

Andy

Corey Dislikes…

Page 9: Building Business Apps: Coding Optional

Corey’s Dream

I wish I could spend less

time on tedious

activities…

…and get better insight

on how effectively

we’re managing

hardware!

Page 10: Building Business Apps: Coding Optional

Demo: Let’s build a Device Management app

without writing any code!

Page 11: Building Business Apps: Coding Optional

Tools we used to get the job done

Data Model

Schema Builder

Objects & Fields

User Interface

Page Layouts

Search Layouts

Visual Workflow

Business Logic

Validation Rules

Workflow & Approval Rules

Visual Workflow

Page 12: Building Business Apps: Coding Optional

Why Corey’s so happy now…

She got ~5 hours back in her week!

Her managers love the new process!

Now she can report on the data!

Page 13: Building Business Apps: Coding Optional

Get Started

Go to developer.force.com and sign up for your own Developer

Edition (DE) org – it’s FREE!

Check out the codeless cloud app development page

Go through the Force.com step-by-step guides

Page 14: Building Business Apps: Coding Optional

Learn More

Tuesday Wednesday Thursday Friday

Visual Workflow –

Automate Without

Code

3:30 PM – 4:30 PM

You CAN Develop

with salesforce.com

12:00 PM - 1:00 PM

Keeping it Simple with

Permission Sets

9:00 AM – 10:00 AM

Visual Workflow –

Automate Without

Code

10:00 AM – 11:00 AM

Visual Workflow:

Automate Your

Organizational

Processes Without

Code

3:30 PM – 4:30 PM

Formula Gurus

1:30 PM – 2:30 PM

Reporting for

Dummies(2)

9:00 AM - 9:30 AM

Page 15: Building Business Apps: Coding Optional

Shannon Hale

salesforce.com

@shannonsans

Shannon Dykes

MRC

@shaysedai32

Page 16: Building Business Apps: Coding Optional