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Building cross-sector data partnerships www.openlattice.com Katherine Bernstein · Co-Founder & Core Platform Lead [email protected]

Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

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Page 1: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Building cross-sector data partnerships

www.openlattice.com

Katherine Bernstein · Co-Founder & Core Platform [email protected]

Page 2: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

M o t i v a t i o n

Public servants using ancient software and siloed data

BHR Report software Vehicle Registration Information software Child Welfare software

Page 3: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Locals Knew He Was

Mentally Ill. The Officers

Who Shot Him Did Not

Costs lives, time, and money

A Popular Algorithm Is No

Better at Predicting Crimes

Than Random People

The COMPAS tool is widely used to assess a defendant’s risk of committing more crimes,

but a new study puts its usefulness into perspective.

Every year,

11 million people cycle

through 3,100 local jails,

costing over $22B1

Sources: 1 2017 The National Center https://www.nationalcomplex.care/wp-content/uploads/2017/11/Data-Driven-Justice-Workshop-Slides.pdf 2 https://www.healthcareitnews.com/news/vendors-target-opioid-crisis-familiar-tech-hurdles-slow-them-down

As vendors target opioid

crisis, familiar tech hurdles

slow them down2

Interoperability and workflow norms stand in the way, but convincing insurers the tech is

worth the extra price tag can be the biggest obstacle.

openlattice.com

M o t i v a t i o n

Page 4: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Improve human outcomes

M i s s i o n

PolicePolice CAD & RMS

O P E N L AT T I C E www.openlattice.com

High Utilizing 26 y/o female

EMSFire/EMS CAD & RMS

Health ClinicPaper, Excel, or Local EHR

Whether it’s mass incarceration, the opioid epidemic, child welfare, homelessness or other any other social challenges rooted in the individual we want to make sure that our core societal institutions have modern data infrastructure to tackle these challenges.

Page 5: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

High Utilizing 26 y/o female

Data-driven decisions with modern softwareCore societal institutions making life impacting decisions around incarceration, healthcare, child welfare, and other social services can use data from criminal justice, healthcare, social services and other organizations to make better decisions.

V i s i o n

O P E N L AT T I C E

Page 6: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Problem + Stakeholders

G e t t i n g S t a r t e d

Berks has extraordinary jail costs, due in part to the incarceration of mentally ill individuals rather than diversion to outside treatment.

PROBLEM

Justin Loose, CIO Berks CountyLydia Singley, HealthChoice Program Director

CHAMPIONS

• Jail OMS• HealthChoices• Adult Probation• Berks Coalition to End Homelessness• SAM (Service Access & Management, Inc)• Hospital• COCA (Council on Chemical Abuse)

STAKEHOLDERS

O P E N L AT T I C E

Always start with a clear problem definition to help align stakeholders.

Page 7: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Data Sharing Agreements

P u t t i n g p r o p e r g o v e r n a n c e i n p l a c e

Data hub establishes 1:1 agreements (spokes) with each agency. TIP: Don’t be too specific about data model elements.

HUB

• BAA for HIPAA covered entities• BAA + QSOA for 42 CFR Part 2 covered providers• CJIS for Criminal Justice• FERPA for student data• Standard Data Use Agreement for other organizations

SPOKES

• Jurisdictional body’s data sharing agreement governs data use across entire collaborative.

• A common data platform for implementing the data sharing agreement.

WHEEL

O P E N L AT T I C E

A data sharing agreement governs who gets access to what for what purpose.

Page 8: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Establishing Data Access

M a k i n g i t W o r k

• Frequency of updates• Data model elements• Federated vs integrated

KEY DECISIONS

• Security concerns• Privacy concerns• Performance concerns• Licensing & insurance when dealing with third party vendors• Data access when dealing with proprietary interfaces or formats

COMMON ISSUES

• Persistence• Properly incentivized stakeholders

BREAKING THROUGH

O P E N L AT T I C E

Page 9: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

Choosing a Vendor

S e l e c t i n g a p a r t n e r

• Standard privacy and data use agreements that clearly describe acceptable use of data.

• Supports third party data access through documented APIs without a bunch of one-off extra charges.

• Proper security and business continuity practices.• Iterative planning and execution focus.• Clear & simple pricing (site license).

SIGNS OF A GOOD VENDOR

• Holding data ransom and unwilling to play well with others.• Expensive endless planning without execution.

VENDOR RED FLAGS

The right vendor can improve chances of success and assist with bringing stakeholders together and implementing proper governance.

O P E N L AT T I C E

Page 10: Building cross-sector data partnerships · 2019-06-14 · Building cross-sector data partnerships ... core societal institutions have modern data infrastructure to tackle these challenges

It is not enough that you should understand about applied science in order that your work may increase man’s blessings.

Concern for the man himself and his fate must always form the chief interest of all technical endeavors; concern for the great unsolved problems of the organization of labor and the distribution of goods in order that the creations of our mind shall be a blessing and not a curse to mankind.

Never forget this in the midst of your diagrams and equations.

Albert EinsteinFebruary 16, 1931

Questions?

openlattice.com