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Building Your Community from Within
A NEW FOCUS ON BUSINESS RETENTION & EXPANSION
The Vision
Focusing on the needs and plans Focusing on the needs and plans of existing businesses in order to of existing businesses in order to grow new jobs locallygrow new jobs locally
Factors
• Loss of jobs during the recent economic recession
• Loss of jobs due to closure or relocation of manufacturing plants
• Fierce competition for large manufacturing plants
Statistics
Up to 80% of all new jobs in small towns come from existing business expansions 11%
80%
9%
Incoming New Business Existing Business ExpansionStart-up Operations
Source: “How to Market Your Community for Business Growth”
One small business (15 employees) in one year: • Generates $430,000 in payroll for the local community• Generates $45,000 in property taxes
• Makes charitable donations of $15,000 to local causes
Impact
$430,000
$45,000
$15,000
$490,000
A systematic approach to:
• Identify problems that could cause employers to leave
• Identify opportunities to help companies expand
• Build relationships with individual company executives to promote a sense of loyalty
Business Retention and Expansion
Objectives
• Demonstrate appreciation to existing firms
• Encourage expansion
• Solve business problems and retain companies
• Connect local businesses to resources
• Provide better information on strengths and weaknesses of business climate in community
Greater focus on an employer’s:
• Value to the community
• Growth potential
• Risk of leaving
• Satisfaction
Portfolio Management, What’s Different?
More than just the typical existing industry program.
The Portfolio
In the local community, the portfolio is made up of its employers.
How diversified is your portfolio?
Portfolio Example
Company
Name
# of Employee
s
Total Payroll Growth Rate of Industry
Capital Investment
Management
Acme Company
900 Decreasing Decreasing $0 in 10 years Non-local
ABC Company
300 Increasing Decreasing $0 in 5 years Recent change
XYZ Company
175 Increasing Increasing 5% of net profits annually
Local
A Portfolio Manager
• Must be qualified, compensated, given the time and resources, and be customer driven
• Diversifies risk by spreading the investment over a number of healthy companies
• Gathers and analyzes data regularly about
– Strategic direction of companies
– Trends in the industries
– Issues they face
• Prioritizes research based on percentage any one company represents within the portfolio
Business Advancement Team
A successful Business Advancement Team (BAT):
•Does not rely on only one paid professional
•Is not necessarily a group with degrees in statistics & business
•Is a group of committed individuals from the community
•Does have good leadership
•Does require some training
Team Members
The BAT should be made up of:
•ED/Chamber members
•Local business leaders
•City/County government representatives
•Utility representatives
•State agency representatives
5 Phases in Creating a Successful Program
• Organization
• Background information gathering & database creation
• Industry relations & direct information gathering
• Problem solving & opportunity identification
• Maintenance and public relations
Benefits
Typical Successful BR&E• Identifies plans of existing businesses
• Prepares community for change
• Improves quality of jobs available in community
• Saves spending budget on expensive incentives
• Attracts outside small businesses to the community
• Creates better communication with corporate citizens
Portfolio Management• Creates position of authority
for BAT• Capitalizes on the true value
of Retention & Expansion• Maximizes value of ED
resources• Creates a valuable
proprietary database• Gives decision-makers
valuable information• Builds the community from
within
“…as a nation we are not applying our American know-how to keep jobs here. The fact is that many manufacturing and high tech jobs are being lost unnecessarily.”
Source: Dr. Ronald R. Pollina, Pollina Corporate Real Estate, Inc.