Bulletin | Danfoss Turbocor Compressors Customer Notificationfiles.constantcontact.com/48cdd743501/de54a0d7-c341-4871-a13d-96… · Bulletin | Danfoss Turbocor Compressors Customer

Bulletin | Danfoss Turbocor Compressors

Customer Notification B-CN-052-EN REV A 10/19/2016

SUBJECT: SMT Application and Documentation Update

Purpose

The purpose of this bulletin is to inform our customers of the newly released Service Monitoring Tools (SMT) software application. This new version of the SMT has been posted to the Danfoss Turbocor website. This version of the SMT is backwards compatible with all previous versions of BMCC compressor firmware and is fully compatible with the upcoming 4.0.1 BMCC firmware.

Summary

Background

This latest release contains several improvements and resolved some defects which have been identified internally and by customers. Unlike the complementary BMCC firmware release of 4.0.1, this SMT release maintains full backwards compatibility with all legacy features in previous firmware releases. Many of the improvements were included in this release not only to support new features added in 4.0.1 but also to improve the compatibility and usability with the legacy firmware.

OS Compatibility

This release was designed and tested to be compatible with all major Windows operating systems from Windows XP to Windows 10. Other operating systems such as Mac OS X, Android, and various Linux operating systems are not supported.

BMCC Firmware Compatibility

This SMT release was designed and tested to be compatible with the latest 4.0.1 firmware and all major legacy firmware releases. The following firmware releases were functionally tested:

• 4.0.1 • 3.1.4 • 3.0.0 • 2.3.1218 • 2.2.1197 • 2.2.929 • 1.3.917

Specific Changes

New models and faults with 4.0.X BMCC firmware were added. Other faults that did not properly display in the Active Alarms and Faults Viewer were fixed, such as SCR Phase Loss. A reset faults button was added to make use of the new feature in the 4.0.X firmware. The Commissioning Tool and the associated report were improved as well. In particular, fault limits can now be configured in the commissioning tool and will be saved to the commissioning file.

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Other changes were made to improve the overall user experience. The Data Recording and Playback Tool were improved to allow users to break files up and to save as CSV. A warning message was added prior to saving a new bearing calibration to remind users that the previous bearing calibration will be overwritten. The Fault Limit controls in the BMCC System Configuration Tool was moved to the Alarm and Fault Settings Tool. The Analog Output Controller was updated in the Chiller & Analog Configuration Tool. Improvements Implemented SMT Tool Description Reason Impact Active Alarm Fault Viewer

Update Fault/Warning/Mask and Event Text

Much of the fault/warning/mask and the associated event text are confusing or incorrect.

All fault/warning/mask and associated event text have been updated.

Active Alarm Fault Viewer

Add Configuration parameter to view Alarm and Fault for Inverter, SCR and Cavity temperature at start-up.

Firmware 4.0.0 expanded the Inverter, SCR, and Cavity temperature alarm and fault feature to have different settings on startup.

SMT displays new startup alarm and fault limit parameters for firmware 4.0.0.


Add Soft Start temperature and Earth Leakage monitoring and fault to SMT.

Firmware 4.0.0 and new Soft Start design has temperature monitoring capability.

SMT displays the soft start temperature and earth Leakage fault for firmware 4.0.0.


Clarify and Simplify Excessive Orbit Bearing Status Faults

The SMT displays excessive number of bearing faults.

The SMT combined Radial X & Y faults in to one.

Bearing Calibration

Add extra step in 'Save Calibration to EEPROM’

Overriding the previous calibration data is potentially a dangerous process.

A warning message has been added prior to saving new calibration data.

BMCC System Configuration

Move Fault Limit controls in the BMCC System Configuration tool to the Alarm and Fault Settings tool.

Customers requested that fault limit parameters in the BMCC System Configuration be moved to Alarm and Fault Settings.

Fault limit parameters in the BMCC System Configuration moved to the Alarm and Fault Settings.

BMCC System Configuration

Add new models for TG Extension and TT700

The SMT should support new upcoming series of 2G compressors.

SMT supports new TG and TT700 models.

Calibration Tool

Improve the visibility of the Bearing Calibration Status Label

Customers requested that bearing calibration status label be repositioned.

Bearing calibration status label has been repositioned for better visibility.

Danfoss Turbocor Compressors, Inc. ● 1769 E Paul Dirac Drive ● Tallahassee, FL 32310 USA ● [email protected] ● http://turbocor.danfoss.com

Danfoss can accept no responsibility for possible errors in catalogues, brochures and other printed material. Danfoss reserves the right to alter its product without notice. This also applies to products already on order provided that such alterations can be made without sub-sequential changes being necessary in specifications already agreed. All trademarks in this material are property of the respective companies. Danfoss and the Danfoss logotype are trademarks of Danfoss A/S. All rights reserved

© Copyright Danfoss | 2016

mailto:[email protected]


SMT Tool Description Reason Impact Calibration Tool

Calibration Report Bearing Force Values

Bearing force values are displayed with excessive precision.

Bearing force values are rounded to the hundredth place.

Chiller Analog Configuration

Move "Chiller Power Conversion" parameter from Compressor Monitor to Chiller & Analog Configuration Tool

Chiller power conversion parameter is a non-crucial parameter which does not need be in the Compressor Monitor tool.

Chiller power conversion parameter has been moved to the Chiller Analog Configuration tool.

Chiller Analog Configuration

Analog Output Controller (register 40080)

Analog output controller feature has changed through different firmware releases.

Unused analog output controller parameters are disabled based on the connected firmware version.

Commissioning Tool

3G SMT Commissioning Report

The commissioning report can be only generated after exporting to a compressor.

The commissioning report can be generated at any time without the need to export to a compressor.

Commissioning Tool

Register 40248 ,3-phase Current Fault Limit, not a part of SMT commissioning window

3-phase current fault limit cannot be set in the commissioning tool.

All fault limits can be configured in the commissioning tool.

Commissioning Tool

Commissioning report form window cannot be seen in whole

The review panel of the Commissioning tool has large content but small window.

The Commissioning tool automatically maximizes when viewing the review panel.

Commissioning Tool

Remove Min Pressure Ratio setting from Commissioning tool

Improper minimum pressure ratio setting can cause compressor control malfunction.

Minimum pressure ratio control has been removed in the GUI.

Compressor Configuration

Add Shutdown Sequence Parameters to SMT

The new shutdown sequence parameters are not visible nor configurable via the GUI

The shutdown sequence parameters are added to the SMT

Compressor Configuration

Update "Skip IGV Initialization on Fault" checkbox and "Clear Faults" button Placement

Compressor Monitor tool is too crowded with the “Skip IGV Initialization on Fault” checkbox and the “Clear Faults” button.

“Skip IGV Initialization on Fault” checkbox has been moved to IGV section of the Compressor Configuration tool.

Compressor Connection

Add parity and stop bit selection to the Compressor Connection Manager

The parity and stop bit can be configured but the Connection Manager cannot connect to non-default values of these parameters.

Connection Manager can be configured to connect to BMCCs with various parity and stop bit settings.






SMT Tool Description Reason Impact Compressor Monitor

Report number of starts, Run hours and standby hours via SMT

Number of starts, run hours, and standby hours are hidden in Logged Event and Fault Viewer tool.

Number of starts, run hours, and standby hours are shown in the History section of the Compressor monitor.

Compressor Monitor

Add Compressor Precool State Registers to the Compressor Monitor

Precool status cannot be monitored.

Precool time remaining becomes visible when precooling is active.

Compressor Monitor

Add Secondary EXV Monitor Section to the Compressor Monitor Tool for Quick Access

Customer requested “small section for EXV [monitoring]”.

EXV Quick Access allows monitoring EXV Process Value, Position, and Control Set point.

Compressor Monitor

Add liquid level display to SMT

Firmware 4.0.0 added liquid level monitoring.

SMT displays liquid level 1 & 2.

Compressor Monitor

Add DCDC temperature to SMT display

DC-DC temperature value cannot be monitored.

DC-DC temperature value can be monitored.

Compressor Monitor

Add Reset Faults Button

Firmware 4.0.0 added reset faults feature.

SMT has a reset faults button for firmware 4.0.0.

Data Recording and Playback

Add ability to split decompressed DTC recording files (“Yenta”) into multiple pieces

Decompressed data from long DTC recording files are too large.

Decompressed data from DTC recording files can be split into multiple files.


Add ability to save DTC recording files data to decompressed CSV file

Analyzing the data in the DTC recording files requires playing back the recording and trending the necessary data.

Raw register data in the DTC recording files can be decompressed, extracted, or scaled for easier analysis.


Create the ability for users to set a default save file location for files

SMT does not keep track of save file location separate for different modules.

SMT keeps track of save file location separate for different modules.

Data Trending Increase the number of data points which can be trended.

Only a maximum of 8 instances of the Trending Tool trending up to 8 variables is possible.

Each instance of the Trending Tool can record up to 64 variables.

Data Trending Make Y-Axis scalable Small changes in the trending values are sometimes hard to see.

Y-axis scale is adjustable to select the correct scaling for the trended data.






SMT Tool Description Reason Impact Logged Event Fault Viewer

Update the "Total Running/Standby Time" related Registers

Firmware 4.0.0 scales Total Running Time and Total Standby Time registers differently than legacy firmware.

New SMT scales the Total Running Time and Total Standby Time registers appropriately for all firmware versions.

Logged Event Fault Viewer

Set Default Fault Log Export file type to CSV

Default log export file type is .tlf.

Default log export file type is .csv


Allow Selectable Units across the entire Fault Log

The units in each fault log entry may be different, making analysis difficult

New SMT is capable of converting all fault log values to the user-defined unit system for export.


Improve the readability of the Logged Event and Fault Viewer

Event Log viewer background and font color makes it hard to read.

Event Log viewer background color is set to white and font color is set to black.

Defects Corrected Type Description Reason Impact Active Alarm Fault Viewer

SCR Phase Loss Fault does not Display in the GUI

The SCR Phase Loss fault (renamed SCR Ripple Voltage fault) not showing.

The SCR Phase Loss fault indicator shows the fault.


Run time does not update in recording

Total Run Time does not update in the DTC recording files.

Total Run Time is consistently recorded in the DTC recording files.


some values from MS1 recordings are appearing as 0

The DTC recording files of old firmware made using new SMT are missing some values.

DTC recording files engine has been improved to record all valid recordable registers for each firmware version.


Fault log download failure

SMT discards corrupt or invalid log entries.

SMT can be configured to show corrupt or invalid log entries without discarding them.


Fault Log export in .tlf format does not capture display CCversion, config para rev or DSP serial numbers

Importing a .tlf log does not import the header information but only the fault/event information.

Importing a .tlf log fully imports all information contained.






Type Description Reason Impact Logged Event Fault Viewer

File Import Fail Message

SMT incorrectly displays import success message after a failed log import.

SMT no longer displays incorrect import message.


Logged Fault and event viewer watch stops

The SMT is incapable of watching new log entries that wrap around.

The SMT is capable of watching new log entries that wrap around.


Import of .tlf to Event & Fault Viewer causes loss of BMCC version information and BEMF Value

Importing a tlf log has a chance of corrupting the Back EMF and Motor Current data.

New improved log importing mechanism preserves the original Back EMF and Motor Current data.

Action Required

Every attempt has been made to provide all significant changes in this notification. However, please download the SMT application and the associated User’s Manual available on our website for more information. Please navigate to www.turbocor.danfoss.com, select login and enter the Customer Support and Service section of the website. After logging in, click Service Monitoring Tool and download the updated SMT application and manual. Access to this site is restricted to customers and other authorized users. If access is needed you can use the “Register” link to submit your information. For additional information, please contact your Key Account Manager.






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Documents

Bulletin | Danfoss Turbocor Compressors Customer Notificationfiles.constantcontact.com/48cdd743501/de54a0d7-c341-4871-a13d-96… · Bulletin | Danfoss Turbocor Compressors Customer