Bus 2023 - Chapter 2

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    4/6/2011Sarah Nur Ahmad

    Intro to Business

    Information System

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    Chapter 2 : Introduction toInformation System and

    Technologies

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    Can be defined technically as set ofinterrelated component that workingtogether to collect, Process, Store anddistribute information to support decision

    making, control, analysis and visualization inan organization.

    Information system may also help managersand workers analyze problem and createnew product.

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    What is InformationSystem?

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    Input

    Captures or collection of raw data from within theorganization or from its external environment for

    processing an information system

    Processing

    Convert the raw input into more meaningful form.

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    Main activities in IS

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    Output Transfers the processed information to the people

    who will use it or to the activities for which it willbe used.

    IS also required feedback, which is outputthat is returned to the appropriate members ofthe organization to help them evaluate orcorrect the input.

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    Figure 1-1:Function of an information system

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    From business perspective, IS is animportant instrument for creating value forthe firm.

    IS enable firm to increase its revenue or

    decrease its costs by providing informationthat helps managers make better decisions.

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    Business Perspective on IS

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    Using Information System effectivelyrequires an understanding of theorganization, management and informationtechnology shaping the systems.

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    Information Technology Supports StrategicManagement

    Innovative applications:

    Create innovative applications that provide directstrategic advantage to organizations.

    Cost leadership :

    Becoming a low cost producer of product and services inthe industry or finding ways to help suppliers orcustomers reduce their costs or increase the costcompetitors.

    Competitive weapons:

    Information systems themselves are recognized as acompetitive weapon

    Changes in processes:

    IT supports changes in business processes that translateto strate ic advanta e

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    Using IT for StrategicAdvantages

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    Key management issues

    How can organizations obtain business value from

    their information systems?

    What complementary assets are needed to use

    information technology effectively?

    How can firms understand the business and

    system requirements of a global economic

    environment?

    How can organization develop an information

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    The challenge of IS

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    Benefit Is can helps companies learn more about

    purchase pattern and preference of theircustomer

    Information system provide new efficienciesthrough services such as ATM, telephone system,air terminal etc

    IS have made possible new medical advance insurgery, radiology and patient monitoring

    The internet distribute information instantly tomillions of people across the world.

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    Positive and Negativeimpacts of IS

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    Negative impacts By automating activities that were previously

    perform by people, IS may eliminate jobs IS may allow organization to collect personal

    details that violate their privacy concern Miscommunication Users of IS may suffer repetitive stress injury,

    techno stress, health problems.

    Internet can course of distribute of illegal copiesof software, book, articles and etc

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