1. Version 1.6 A Guide to theBusiness Analysis Body of
Knowledge International Institute of Business Analysis
2. International Institute of Business Analysis Guide to the
Business Analysis Body of KnowledgeDraft Material for Review and
Feedback Release 1.6 Draft
3. Table of ContentsTable of Contents CHAPTER 1: PREFACE AND
INTRODUCTION TABLE OF
CONTENTS............................................................................................................................................
I PREFACE TO RELEASE 1.6
....................................................................................................................................
1 1.1 WHAT IS THE IIBA
BOK...........................................................................................................................
5 1.2 PURPOSE OF THE GUIDE TO THE IIBA BOK
...........................................................................................
5 1.3 DEFINING THE BUSINESS ANALYSIS
PROFESSION...............................................................................
6 1.4 CORE CONCEPTS OF BUSINESS
ANALYSIS............................................................................................
6 1.4.1 DEFINITION OF A REQUIREMENT
..............................................................................................................................................................7
1.4.2 EFFECTIVE REQUIREMENTS PRACTICES
....................................................................................................................................................7
1.5 THE BODY OF KNOWLEDGE IN SUMMARY
...........................................................................................
8 1.5.1 ENTERPRISE ANALYSIS
................................................................................................................................................................................8
1.5.2 REQUIREMENTS PLANNING AND
MANAGEMENT....................................................................................................................................9
1.5.3 REQUIREMENTS ELICITATION
....................................................................................................................................................................9
1.5.4 REQUIREMENTS ANALYSIS AND DOCUMENTATION
...........................................................................................................................10
1.5.5 REQUIREMENTS COMMUNICATION
.......................................................................................................................................................10
1.5.6 SOLUTION ASSESSMENT AND VALIDATION
........................................................................................................................................10
1.5.7 COMPLEMENTARY CHAPTERS
................................................................................................................................................................10
1.6 THE BODY OF KNOWLEDGE IN CONTEXT
...........................................................................................
11 1.6.1 BODY OF KNOWLEDGE
RELATIONSHIPS...............................................................................................................................................11
1.6.2 RELATIONSHIP TO THE SOLUTIONS LIFECYCLE
..................................................................................................................................14
CHAPTER 2: ENTERPRISE ANALYSIS 2.1
INTRODUCTION....................................................................................................................................
15 2.1.1 STRATEGIC
PLANNING.............................................................................................................................................................................16
2.1.2 STRATEGIC GOAL
SETTING.....................................................................................................................................................................17
2.1.3 THE BUSINESS ANALYST STRATEGIC ROLE
.........................................................................................................................................18
2.1.4 THE BUSINESS ANALYST ENTERPRISE ANALYSIS ROLE
......................................................................................................................19
2.1.5 ENTERPRISE ANALYSIS
ACTIVITIES.........................................................................................................................................................19
2.1.6 RELATIONSHIP TO OTHER KNOWLEDGE AREAS
.................................................................................................................................22
2.2 CREATING AND MAINTAINING THE BUSINESS ARCHITECTURE
........................................................ 22 2.2.1
PURPOSE
....................................................................................................................................................................................................22
2.2.2 DESCRIPTION
............................................................................................................................................................................................23
2.2.3 KNOWLEDGE
.............................................................................................................................................................................................24
2.2.4 SKILLS
........................................................................................................................................................................................................25
2.2.5 PREDECESSORS
.........................................................................................................................................................................................25
2.2.6 PROCESS AND ELEMENTS
.......................................................................................................................................................................25
2.2.7 STAKEHOLDERS
........................................................................................................................................................................................28
2.2.8 DELIVERABLES
..........................................................................................................................................................................................28
2.2.9 TECHNIQUES
.............................................................................................................................................................................................28
2.3 CONDUCTING FEASIBILITY
STUDIES...................................................................................................
32 2.3.1 PURPOSE
....................................................................................................................................................................................................32
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4. Table of Contents 2.3.2DESCRIPTION
............................................................................................................................................................................................322.3.3KNOWLEDGE
.............................................................................................................................................................................................332.3.4SKILLS
........................................................................................................................................................................................................332.3.5PROCESS
AND ELEMENTS
.......................................................................................................................................................................342.3.6STAKEHOLDERS
........................................................................................................................................................................................372.3.7DELIVERABLES
..........................................................................................................................................................................................372.3.8TECHNIQUES
.............................................................................................................................................................................................39
2.4DETERMINING PROJECT SCOPE
..........................................................................................................
422.4.1PURPOSE
....................................................................................................................................................................................................422.4.2DESCRIPTION
............................................................................................................................................................................................432.4.3KNOWLEDGE
.............................................................................................................................................................................................432.4.4SKILLS
........................................................................................................................................................................................................442.4.5PREDECESSORS
.........................................................................................................................................................................................452.4.6PROCESS
AND ELEMENTS
.......................................................................................................................................................................452.4.7STAKEHOLDERS
........................................................................................................................................................................................462.4.8DELIVERABLES
..........................................................................................................................................................................................462.4.9TECHNIQUES
.............................................................................................................................................................................................47
2.5PREPARING THE BUSINESS CASE
........................................................................................................
482.5.1PURPOSE
....................................................................................................................................................................................................482.5.2DESCRIPTION
............................................................................................................................................................................................482.5.3KNOWLEDGE
.............................................................................................................................................................................................482.5.4SKILLS
........................................................................................................................................................................................................492.5.5PREDECESSORS
.........................................................................................................................................................................................492.5.6PROCESS
AND ELEMENTS
.......................................................................................................................................................................492.5.7STAKEHOLDERS
........................................................................................................................................................................................512.5.8DELIVERABLES
..........................................................................................................................................................................................512.5.9TECHNIQUES
.............................................................................................................................................................................................53
2.6CONDUCTING THE INITIAL RISK
ASSESSMENT...................................................................................
542.6.1PURPOSE
....................................................................................................................................................................................................542.6.2DESCRIPTION
............................................................................................................................................................................................542.6.3KNOWLEDGE
.............................................................................................................................................................................................542.6.4SKILLS
........................................................................................................................................................................................................542.6.5PREDECESSORS
.........................................................................................................................................................................................552.6.6PROCESS
AND ELEMENTS
.......................................................................................................................................................................552.6.7STAKEHOLDERS
........................................................................................................................................................................................562.6.8DELIVERABLES
..........................................................................................................................................................................................562.6.9TECHNIQUES
.............................................................................................................................................................................................56
2.7PREPARING THE DECISION PACKAGE
.................................................................................................
572.7.1PURPOSE
....................................................................................................................................................................................................572.7.2DESCRIPTION
............................................................................................................................................................................................572.7.3KNOWLEDGE
.............................................................................................................................................................................................572.7.4SKILLS
........................................................................................................................................................................................................572.7.5PREDECESSORS
.........................................................................................................................................................................................572.7.6PROCESS
AND ELEMENTS
.......................................................................................................................................................................572.7.7STAKEHOLDERS
........................................................................................................................................................................................582.7.8DELIVERABLES
..........................................................................................................................................................................................582.7.9TECHNIQUES
.............................................................................................................................................................................................58
2.8SELECTING AND PRIORITIZING
PROJECTS..........................................................................................
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5. Table of Contents2.9LAUNCHING NEW PROJECTS
...............................................................................................................
59 2.10 MANAGING PROJECTS FOR VALUE
.....................................................................................................
59 2.11 TRACKING PROJECT BENEFITS
............................................................................................................
60 2.12 REFERENCES
.........................................................................................................................................
60 CHAPTER 3: REQUIREMENTS PLANNING AND MANAGEMENT
3.1INTRODUCTION....................................................................................................................................
633.1.1 KNOWLEDGE AREA DEFINITION
............................................................................................................................................................633.1.2
RATIONALE FOR INCLUSION
..................................................................................................................................................................633.1.3
KNOWLEDGE AREA
TASKS......................................................................................................................................................................643.1.4
RELATIONSHIP TO OTHER KNOWLEDGE AREAS
..................................................................................................................................64
3.2UNDERSTAND TEAM ROLES FOR THE PROJECT
.................................................................................
643.2.1 TASK: IDENTIFY AND DOCUMENT TEAM ROLES FOR THE PROJECT
..............................................................................................653.2.2
TASK: IDENTIFY AND DOCUMENT TEAM ROLE RESPONSIBILITIES
.................................................................................................683.2.3
TASK: IDENTIFY STAKEHOLDERS
............................................................................................................................................................723.2.4
TECHNIQUE: CONSULT REFERENCE MATERIALS
..................................................................................................................................733.2.5
TECHNIQUE: QUESTIONNAIRE TO IDENTIFIED STAKEHOLDERS
........................................................................................................753.2.6
TASK: DESCRIBE THE STAKEHOLDERS
..................................................................................................................................................763.2.7
TECHNIQUE: INTERVIEW STAKEHOLDERS TO SOLICIT DESCRIPTION
...............................................................................................783.2.8
TASK: CATEGORIZE THE STAKEHOLDERS
.............................................................................................................................................81
3.3DEFINE BUSINESS ANALYST WORK DIVISION STRATEGY
.................................................................
823.3.1 TASK: DIVIDE WORK AMONGST A BUSINESS ANALYST
TEAM..........................................................................................................823.3.2
TECHNIQUE: BUSINESS ANALYST WORK DIVISION
STRATEGY.........................................................................................................833.3.3
TECHNIQUE: CO - ORDINATION OF INFORMATION WITHIN THE TEAM
............................................................................................873.3.4
TECHNIQUE: KNOWLEDGE TRANSFER
..................................................................................................................................................90
3.4DEFINE REQUIREMENTS RISK APPROACH
..........................................................................................
923.4.1 TASK: IDENTIFY REQUIREMENTS RISKS
..................................................................................................................................................943.4.2
TASK: DEFINE REQUIREMENTS RISK MANAGEMENT APPROACH
.....................................................................................................953.4.3
TECHNIQUE: REQUIREMENTS RISK
PLANNING.....................................................................................................................................963.4.4
TECHNIQUE: REQUIREMENTS RISK MONITORING
...............................................................................................................................983.4.5
TECHNIQUE: REQUIREMENTS RISK CONTROL
.....................................................................................................................................99
3.5DETERMINE PLANNING CONSIDERATIONS
......................................................................................1003.5.1
TASK: IDENTIFY KEY PLANNING IMPACT AREAS
...............................................................................................................................
1013.5.2 TASK: CONSIDER THE SDLC
METHODOLOGY................................................................................................................................
1023.5.3 TASK: CONSIDER THE PROJECT LIFE CYCLE
METHODOLOGY......................................................................................................
1043.5.4 TASK: CONSIDER PROJECT RISK, EXPECTATIONS, AND
STANDARDS...........................................................................................
1053.5.5 TASK: RE-PLANNING
.............................................................................................................................................................................
1083.5.6 TASK: CONSIDER KEY STAKEHOLDER NEEDS AND LOCATION
.....................................................................................................
1093.5.7 TASK: CONSIDER THE PROJECT TYPE
................................................................................................................................................
110 3.6SELECT REQUIREMENTS ACTIVITIES
.................................................................................................1113.6.1
TASK: DETERMINE REQUIREMENTS ELICITATION STAKEHOLDERS AND
ACTIVITIES
..................................................................
1123.6.2 TASK: DETERMINE REQUIREMENTS ANALYSIS AND D OCUMENTATION
ACTIVITIES
..................................................................
1153.6.3 TASK: DETERMINE REQUIREMENTS COMMUNICATION ACTIVITIES
..............................................................................................
1163.6.4 TASK: DETERMINE REQUIREMENTS IMPLEMENTATION ACTIVITIES
...............................................................................................
118 3.7ESTIMATE REQUIREMENTS ACTIVITIES
............................................................................................119
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6. Table of Contents 3.7.1 TASK: IDENTIFY MILESTONES IN THE
REQUIREMENTS ACTIVITIES DEVELOPMENT AND DELIVERY
............................................. 1193.7.2 TASK: DEFINE
UNITS OF W
ORK..........................................................................................................................................................
1203.7.3 TASK: ESTIMATE EFFORT PER UNIT OF W
ORK..................................................................................................................................
1213.7.4 TASK: ESTIMATE DURATION PER UNIT OF
WORK..............................................................................................................................
1223.7.5 TECHNIQUE: USE DOCUMENTATION FROM PAST REQUIREMENTS
ACTIVITIES TO ESTIMATE DURATION ................................
1233.7.6 TASK: IDENTIFY ASSUMPTIONS
...........................................................................................................................................................
1253.7.7 TASK: IDENTIFY RISKS
...........................................................................................................................................................................
1263.7.8 TASK: MODIFY THE REQUIREMENTS PLAN
.......................................................................................................................................
127 3.8MANAGE REQUIREMENTS SCOPE
.....................................................................................................1293.8.1
TASK: ESTABLISH REQUIREMENTS BASELINE
....................................................................................................................................
1293.8.2 TASK: STRUCTURE REQUIREMENTS FOR TRACEABILITY
..................................................................................................................
1303.8.3 TASK: IDENTIFY IMPACTS TO E XTERNAL SYSTEMS AND/OR OTHER
AREAS OF THE PROJECT
................................................. 1353.8.4 TASK:
IDENTIFY SCOPE CHANGE RESULTING FROM REQUIREMENT CHANGE (CHANGE
MANAGEMENT) ............................. 1363.8.5 TASK: MAINTAIN
SCOPE APPROVAL
.................................................................................................................................................
138 3.9MEASURE AND REPORT ON REQUIREMENTS ACTIVITY
...................................................................1383.9.1
TASK: DETERMINE THE PROJECT METRICS
.....................................................................................................................................
1413.9.2 TASK: DETERMINE THE PRODUCT METRICS
....................................................................................................................................
1423.9.3 TASK: COLLECT PROJECT METRICS
.................................................................................................................................................
1443.9.4 TASK: COLLECT PRODUCT METRICS
...............................................................................................................................................
1453.9.5 TASK: REPORTING PRODUCT METRICS
............................................................................................................................................
1463.9.6 TASK: REPORTING PROJECT METRICS
..............................................................................................................................................
147 3.10 MANAGE REQUIREMENTS CHANGE
..................................................................................................1503.10.1
PLAN REQUIREMENTS CHANGE
....................................................................................................................................................
1503.10.2 UNDERSTAND THE CHANGES TO REQUIREMENTS
......................................................................................................................
1503.10.3 3.11.3 DOCUMENT THE CHANGES TO REQUIREMENTS
...........................................................................................................
1503.10.4 ANALYZE CHANGE REQUESTS
.......................................................................................................................................................
151 3.11 REFERENCES
.......................................................................................................................................152
CHAPTER 4: REQUIREMENTS
ELICITATION.....................................................................................................153
4.1INTRODUCTION..................................................................................................................................1534.1.1
RELATIONSHIPS TO OTHER KNOWLEDGE AREAS
............................................................................................................................
153 4.2TASK: ELICIT
REQUIREMENTS............................................................................................................1554.2.1
PURPOSE
.................................................................................................................................................................................................
1554.2.2 DESCRIPTION
.........................................................................................................................................................................................
1554.2.3 KNOWLEDGE
..........................................................................................................................................................................................
1554.2.4 SKILLS
.....................................................................................................................................................................................................
1554.2.5 PREDECESSORS
......................................................................................................................................................................................
1554.2.6 PROCESS
.................................................................................................................................................................................................
1564.2.7 STAKEHOLDERS
.....................................................................................................................................................................................
1574.2.8 DELIVERABLES
.......................................................................................................................................................................................
157 4.3TECHNIQUE: BRAINSTORMING
.........................................................................................................1574.3.1
PURPOSE
.................................................................................................................................................................................................
1574.3.2 DESCRIPTION
.........................................................................................................................................................................................
1574.3.3 INTENDED AUDIENCE
............................................................................................................................................................................
1584.3.4 PROCESS
.................................................................................................................................................................................................
1584.3.5 USAGE
CONSIDERATIONS....................................................................................................................................................................
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8. Table of Contents 4.11.3 INTENDED AUDIENCE
......................................................................................................................................................................
1774.11.4
PROCESS...........................................................................................................................................................................................
1774.11.5 USAGE CONSIDERATIONS
.............................................................................................................................................................
177 4.12 TECHNIQUE:
SURVEY/QUESTIONNAIRE............................................................................................1784.12.1
PURPOSE...........................................................................................................................................................................................
1784.12.2 DESCRIPTION
...................................................................................................................................................................................
1784.12.3 INTENDED AUDIENCE
......................................................................................................................................................................
1784.12.4
PROCESS...........................................................................................................................................................................................
1794.12.5 USAGE CONSIDERATIONS
.............................................................................................................................................................
181 4.13
BIBLIOGRAPHY...................................................................................................................................182
4.14
CONTRIBUTORS..................................................................................................................................1824.14.1
AUTHORS
.........................................................................................................................................................................................
182 CHAPTER 5: REQUIREMENTS ANALYSIS AND
DOCUMENTATION.................................................................183
5.1INTRODUCTION..................................................................................................................................1835.1.1
KNOWLEDGE AREA DEFINITION AND SCOPE
..................................................................................................................................
1835.1.2 INPUTS
.....................................................................................................................................................................................................
1835.1.3 TASKS
......................................................................................................................................................................................................
1845.1.4 OUTPUTS
................................................................................................................................................................................................
1845.1.5 ANALYSIS TECHNIQUES AND SOLUTION DEVELOPMENT METHODOLOGIES
............................................................................
1855.1.6 SIGNIFICANT CHANGES FROM VERSION
1.4....................................................................................................................................
186 5.2TASK: STRUCTURE REQUIREMENTS
PACKAGES...............................................................................1875.2.1
PURPOSE
.................................................................................................................................................................................................
1875.2.2 DESCRIPTION
.........................................................................................................................................................................................
1875.2.3 PREDECESSORS
......................................................................................................................................................................................
1875.2.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
1885.2.5 STAKEHOLDERS
.....................................................................................................................................................................................
1915.2.6 DELIVERABLES
.......................................................................................................................................................................................
191 5.3TASK: CREATE BUSINESS DOMAIN MODEL
......................................................................................1915.3.1
PURPOSE
.................................................................................................................................................................................................
1915.3.2 DESCRIPTION
.........................................................................................................................................................................................
1925.3.3 PREDECESSORS
......................................................................................................................................................................................
1925.3.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
1925.3.5 STAKEHOLDERS
.....................................................................................................................................................................................
1935.3.6 DELIVERABLES
.......................................................................................................................................................................................
193 5.4TASK: ANALYZE USER REQUIREMENTS
............................................................................................193
5.5TASK: ANALYZE FUNCTIONAL REQUIREMENTS
...............................................................................1935.5.1
PURPOSE
.................................................................................................................................................................................................
1935.5.2 DESCRIPTION
.........................................................................................................................................................................................
1935.5.3 PREDECESSORS
......................................................................................................................................................................................
1935.5.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
1935.5.5 STAKEHOLDERS
.....................................................................................................................................................................................
1975.5.6 DELIVERABLES
.......................................................................................................................................................................................
198 5.6TASK: ANALYZE QUALITY OF SERVICE REQUIREMENTS
..................................................................1985.6.1
PURPOSE
.................................................................................................................................................................................................
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9. Table of Contents 5.6.2DESCRIPTION
.........................................................................................................................................................................................
1985.6.3PREDECESSORS
......................................................................................................................................................................................
1985.6.4PROCESS AND ELEMENTS
....................................................................................................................................................................
1985.6.5STAKEHOLDERS
.....................................................................................................................................................................................
2015.6.6DELIVERABLES
.......................................................................................................................................................................................
201 5.7TASK: DETERMINE ASSUMPTIONS AND CONSTRAINTS
..................................................................2015.7.1PURPOSE
.................................................................................................................................................................................................
2015.7.2DESCRIPTION
.........................................................................................................................................................................................
2015.7.3PREDECESSORS
......................................................................................................................................................................................
2025.7.4PROCESS AND ELEMENTS
....................................................................................................................................................................
2025.7.5STAKEHOLDERS
.....................................................................................................................................................................................
2025.7.6DELIVERABLES
.......................................................................................................................................................................................
203 5.8TASK: DETERMINE REQUIREMENTS ATTRIBUTES
............................................................................2035.8.1PURPOSE
.................................................................................................................................................................................................
2035.8.2DESCRIPTION
.........................................................................................................................................................................................
2035.8.3PREDECESSORS
......................................................................................................................................................................................
2035.8.4PROCESS AND ELEMENTS
....................................................................................................................................................................
2035.8.5STAKEHOLDERS
.....................................................................................................................................................................................
2055.8.6DELIVERABLES
.......................................................................................................................................................................................
205 5.9TASK: DOCUMENT REQUIREMENTS
..................................................................................................2055.9.1PURPOSE
.................................................................................................................................................................................................
2055.9.2DESCRIPTION
.........................................................................................................................................................................................
2055.9.3PREDECESSORS
......................................................................................................................................................................................
2055.9.4PROCESS AND ELEMENTS
....................................................................................................................................................................
2055.9.5STAKEHOLDERS
.....................................................................................................................................................................................
2075.9.6DELIVERABLES
.......................................................................................................................................................................................
207 5.10 TASK: VALIDATE REQUIREMENTS
.....................................................................................................2075.10.1PURPOSE...........................................................................................................................................................................................
2075.10.2DESCRIPTION
...................................................................................................................................................................................
207 5.11 TASK: VERIFY REQUIREMENTS
..........................................................................................................2075.11.1PURPOSE...........................................................................................................................................................................................
2075.11.2DESCRIPTION
...................................................................................................................................................................................
2075.11.3PREDECESSORS................................................................................................................................................................................
2085.11.4PROCESS AND ELEMENTS
..............................................................................................................................................................
2085.11.5STAKEHOLDERS
...............................................................................................................................................................................
2115.11.6DELIVERABLES
.................................................................................................................................................................................
211 5.12 TECHNIQUE: DATA AND BEHAVIOR
MODELS...................................................................................2115.12.1BUSINESS
RULES..............................................................................................................................................................................
2115.12.2CLASS MODEL
................................................................................................................................................................................
2145.12.3CRUD MATRIX
...............................................................................................................................................................................
2155.12.4DATA DICTIONARY
........................................................................................................................................................................
2175.12.5DATA TRANSFORMATION AND MAPPING
..................................................................................................................................
2205.12.6ENTITY RELATIONSHIP
DIAGRAMS...............................................................................................................................................
2235.12.7METADATA DEFINITION
................................................................................................................................................................
227 5.13 TECHNIQUE: PROCESS/FLOW
MODELS.............................................................................................228
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10. Table of Contents 5.13.1 ACTIVITY DIAGRAM
........................................................................................................................................................................
2285.13.2 DATA FLOW DIAGRAM
.................................................................................................................................................................
2315.13.3 EVENT IDENTIFICATION
..................................................................................................................................................................
2345.13.4 FLOWCHART
....................................................................................................................................................................................
2355.13.5 SEQUENCE
DIAGRAM.....................................................................................................................................................................
2395.13.6 STATE MACHINE DIAGRAM
..........................................................................................................................................................
2415.13.7 WORKFLOW
MODELS....................................................................................................................................................................
242 5.14 TECHNIQUE: USAGE
MODELS............................................................................................................2445.14.1
PROTOTYPING..................................................................................................................................................................................
2445.14.2 STORYBOARDS/SCREEN FLOWS
..................................................................................................................................................
2475.14.3 USE CASE DESCRIPTION
...............................................................................................................................................................
2505.14.4 USE CASE DIAGRAM
......................................................................................................................................................................
2535.14.5 USER INTERFACE DESIGNS
............................................................................................................................................................
2575.14.6 USER
PROFILES................................................................................................................................................................................
2595.14.7 USER STORIES
..................................................................................................................................................................................
261 5.15 ISSUE AND TASK
LIST.........................................................................................................................264
5.16 REFERENCES
.......................................................................................................................................265
CHAPTER 6: REQUIREMENTS COMMUNICATION
6.1INTRODUCTION..................................................................................................................................2696.1.1
KNOWLEDGE AREA DEFINITION
..........................................................................................................................................................
2696.1.2 RATIONALE FOR INCLUSION
...............................................................................................................................................................
2696.1.3 KNOWLEDGE AREA
TASKS....................................................................................................................................................................
2696.1.4 RELATIONSHIP TO OTHER KNOWLEDGE AREAS
................................................................................................................................
270 6.2TASK: CREATE A REQUIREMENTS COMMUNICATION PLAN
............................................................2716.2.1
PURPOSE
.................................................................................................................................................................................................
2716.2.2 DESCRIPTION
.........................................................................................................................................................................................
2716.2.3 PREDECESSORS
......................................................................................................................................................................................
2716.2.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2716.2.5 STAKEHOLDERS
.....................................................................................................................................................................................
2736.2.6 DELIVERABLES
.......................................................................................................................................................................................
273 6.3TASK: MANAGE REQUIREMENTS CONFLICTS
...................................................................................2736.3.1
PURPOSE
.................................................................................................................................................................................................
2736.3.2 DESCRIPTION
.........................................................................................................................................................................................
2736.3.3 PREDECESSORS
......................................................................................................................................................................................
2746.3.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2746.3.5 STAKEHOLDERS
.....................................................................................................................................................................................
2746.3.6 DELIVERABLES
.......................................................................................................................................................................................
274 6.4TASK: DETERMINE APPROPRIATE REQUIREMENTS FORMAT
..........................................................2746.4.1
PURPOSE
.................................................................................................................................................................................................
2746.4.2 DESCRIPTION
.........................................................................................................................................................................................
2746.4.3 PREDECESSORS
......................................................................................................................................................................................
2756.4.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2766.4.5 STAKEHOLDERS
.....................................................................................................................................................................................
2806.4.6 DELIVERABLES
.......................................................................................................................................................................................
281 6.5TASK: CREATE A REQUIREMENTS
PACKAGE.....................................................................................281A
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11. Table of Contents 6.5.1 PURPOSE
.................................................................................................................................................................................................
2816.5.2 DESCRIPTION
.........................................................................................................................................................................................
2816.5.3 PREDECESSORS
......................................................................................................................................................................................
2816.5.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2826.5.5 STAKEHOLDERS
.....................................................................................................................................................................................
2856.5.6 DELIVERABLES
.......................................................................................................................................................................................
286 6.6TASK: CONDUCT A REQUIREMENTS
PRESENTATION.......................................................................2866.6.1
PURPOSE
.................................................................................................................................................................................................
2866.6.2 DESCRIPTION
.........................................................................................................................................................................................
2866.6.3 PREDECESSORS
......................................................................................................................................................................................
2876.6.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2876.6.5 STAKEHOLDERS
.....................................................................................................................................................................................
2886.6.6 DELIVERABLES
.......................................................................................................................................................................................
288 6.7TASK: CONDUCT A FORMAL REQUIREMENTS
REVIEW.....................................................................2896.7.1
PURPOSE
.................................................................................................................................................................................................
2896.7.2 DESCRIPTION
.........................................................................................................................................................................................
2906.7.3 PREDECESSORS
......................................................................................................................................................................................
2906.7.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2916.7.5 STAKEHOLDERS
.....................................................................................................................................................................................
2946.7.6 DELIVERABLES
.......................................................................................................................................................................................
295 6.8TASK: OBTAIN REQUIREMENTS SIGNOFF
.........................................................................................2956.8.1
PURPOSE
.................................................................................................................................................................................................
2956.8.2 DESCRIPTION
.........................................................................................................................................................................................
2956.8.3 PREDECESSORS
......................................................................................................................................................................................
2956.8.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
2956.8.5 STAKEHOLDERS
.....................................................................................................................................................................................
2966.8.6 DELIVERABLES
.......................................................................................................................................................................................
296 6.9REFERENCES
.......................................................................................................................................296
CHAPTER 7: SOLUTION ASSESSMENT AND
VALIDATION..............................................................................297
7.1INTRODUCTION..................................................................................................................................2977.1.1
KNOWLEDGE AREA DEFINITION
.........................................................................................................................................................
2977.1.2 RATIONALE FOR INCLUSION
...............................................................................................................................................................
2977.1.3 KNOWLEDGE AREA
TASKS...................................................................................................................................................................
2987.1.4 RELATIONSHIP TO OTHER KNOWLEDGE AREAS
...............................................................................................................................
298 7.2DEVELOP ALTERNATE SOLUTIONS
...................................................................................................2997.2.1
PURPOSE
.................................................................................................................................................................................................
2997.2.2 DESCRIPTION
.........................................................................................................................................................................................
3077.2.3 PREDECESSORS
......................................................................................................................................................................................
3077.2.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3077.2.5 STAKEHOLDERS
.....................................................................................................................................................................................
3077.2.6 DELIVERABLES
.......................................................................................................................................................................................
307 7.3EVALUATE TECHNOLOGY
OPTIONS..................................................................................................3077.3.1
PURPOSE
.................................................................................................................................................................................................
3077.3.2 DESCRIPTION
.........................................................................................................................................................................................
3077.3.3 PREDECESSORS
......................................................................................................................................................................................
307A Guide to the Business Analysis Body of Knowledge, Release 1.6
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12. Table of Contents 7.3.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3087.3.5 STAKEHOLDERS
.....................................................................................................................................................................................
3087.3.6 DELIVERABLES
.......................................................................................................................................................................................
308 7.4FACILITATE THE SELECTION OF A
SOLUTION...................................................................................3087.4.1
PURPOSE
.................................................................................................................................................................................................
3087.4.2 DESCRIPTION
.........................................................................................................................................................................................
3097.4.3 PREDECESSORS
......................................................................................................................................................................................
3097.4.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3097.4.5 STAKEHOLDERS
.....................................................................................................................................................................................
3097.4.6 DELIVERABLES
.......................................................................................................................................................................................
309 7.5ENSURE THE USABILITY OF THE SOLUTION
.....................................................................................3097.5.1
PURPOSE
.................................................................................................................................................................................................
3097.5.2 DESCRIPTION
.........................................................................................................................................................................................
3107.5.3 PREDECESSORS
......................................................................................................................................................................................
3107.5.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3117.5.5 STAKEHOLDERS
.....................................................................................................................................................................................
3117.5.6 DELIVERABLES
.......................................................................................................................................................................................
311 7.6SUPPORT THE QUALITY ASSURANCE PROCESS
...............................................................................3117.6.1
PURPOSE
.................................................................................................................................................................................................
3117.6.2 DESCRIPTION
.........................................................................................................................................................................................
3117.6.3 PREDECESSORS
......................................................................................................................................................................................
3117.6.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3117.6.5 STAKEHOLDERS
.....................................................................................................................................................................................
3117.6.6 DELIVERABLES
.......................................................................................................................................................................................
311 7.7SUPPORT THE IMPLEMENTATION OF THE SOLUTION
.....................................................................3117.7.1
PURPOSE
.................................................................................................................................................................................................
3117.7.2 DESCRIPTION
.........................................................................................................................................................................................
3127.7.3 PREDECESSORS
......................................................................................................................................................................................
3127.7.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3127.7.5 STAKEHOLDERS
.....................................................................................................................................................................................
3127.7.6 DELIVERABLES
.......................................................................................................................................................................................
312 7.8COMMUNICATE THE SOLUTION
IMPACTS........................................................................................3127.8.1
PURPOSE
.................................................................................................................................................................................................
3127.8.2 DESCRIPTION
.........................................................................................................................................................................................
3137.8.3 PREDECESSORS
......................................................................................................................................................................................
3137.8.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3137.8.5 STAKEHOLDERS
.....................................................................................................................................................................................
3137.8.6 DELIVERABLES
.......................................................................................................................................................................................
313 7.9POST IMPLEMENTATION REVIEW AND
ASSESSMENT......................................................................3137.9.1
PURPOSE
.................................................................................................................................................................................................
3137.9.2 DESCRIPTION
.........................................................................................................................................................................................
3147.9.3 PREDECESSORS
......................................................................................................................................................................................
3147.9.4 PROCESS AND ELEMENTS
....................................................................................................................................................................
3147.9.5 STAKEHOLDERS
.....................................................................................................................................................................................
3147.9.6 DELIVERABLES
.......................................................................................................................................................................................
314 7.10 REFERENCES
.......................................................................................................................................314
A Guide to the Business Analysis Body of Knowledge, Release 1.6
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13. Table of ContentsCHAPTER 8: BA FUNDAMENTALS
8.1INTRODUCTION..................................................................................................................................315
8.2COMMUNICATION SKILLS
.................................................................................................................315
8.3LEADERSHIP SKILLS
...........................................................................................................................315
8.4PROBLEM SOLVING
SKILLS................................................................................................................315
8.5BUSINESS
KNOWLEDGE.....................................................................................................................315
8.6IT KNOWLEDGE
..................................................................................................................................315
8.7REFERENCES
.......................................................................................................................................315
CHAPTER 9: GLOSSARY
9.1INTRODUCTION..................................................................................................................................316
9.2TERMS.................................................................................................................................................316
A Guide to the Business Analysis Body of Knowledge, Release 1.6
2006, International Institute of Business Analysisxi
http://www.theiiba.org/
14. Preface Preface to Release 1.6 P.1 Purpose of this release
The purpose of this release is to add refined detailed content to
the material that was published in BOK 1.4, as well as add content
in most of the areas not addressed in 1.4. This release moves us
significantly closer to a complete guide to the Business Analysis
Body of Knowledge. As such, this release is being made available to
IIBA members only. We will continue to provide the table of
contents and pieces of content to the general public to help
potential members understand what is covered in the BOK.This
document represents a snapshot of the Knowledge Area documentation
as of June 2006. Over the past months since the October 2005
previous release we have gathered feedback and input from many
business analysis practitioners through a structured feedback
process. Each reviewer in that process was pre-screened to ensure
they represented practitioners with at least 3-5 years experience.
Their feedback was used by the Knowledge Area sub-committees to
refine our content. We extend a huge thank-you to each reviewer for
taking the time to help in the ongoing creation of the Business
Analysis Body of Knowledge.We also heard from many IIBA members and
potential members who informally reviewed the previous version.
Rest assured your comments and ideas sparked many discussions among
the core team or sub-committees. Your support and enthusiasm have
been critical is helping us maintain focus and momentum. Thank you!
P.2 What is and is not in this release This release includes: An
updated introductory chapter including an updated definition of the
businessanalyst role, and a definition of requirements types. The
introduction chapterwill continue to be revised as the BOK is
further refined. Both refined and added content for: oEnterprise
Analysis oRequirements Planning and Management oRequirements
Elicitation oRequirements Analysis and Documentation oSolution
Assessments and Validation oRequirements Communication An updated
structure for the Underlying Fundamentals area. A Guide to the
Business Analysis Body of Knowledge, Release 1.6 2006 International
Institute of Business Analysis 1 http://www.theiiba.org
15. Preface This release does not include: The detailed content
describing the Underlying Fundamentals area An updated GlossaryP.3
Continuing the review and refinement process To address missing
content a new sub-committee for Underlying Fundamentals has been
created and is already hard at work on content. We will also have
someone focus on the Glossary to ensure all key terms are added.So,
while there is still some content to be added for the next release,
the primary focus will be on refinement of the existing
material.The ongoing review and refinement process has a number of
components:BOK Core Team Review for consistency and coherence
across the Body of KnowledgeThe BOK core team is currently
reviewing the inputs and outputs of each knowledge area in order
to: fix inconsistencies between chapters fix any redundancy between
chaptersMany members of the core team have been heavily involved in
writing detailed content for specific knowledge areas. We now have
the opportunity to also participate in a detailed review of the
material we did not write. This will further enable us to find and
fix inconsistencies. Our detailed review will focus on: keeping the
BOK as a descriptor of the knowledge needed by a business analyst
vs.an analysis process or analysis methodology, or a how-to guide
verifying that the BOK remains methodology-neutral and broadly
applicable detailed integration between the Knowledge Areas
ensuring a consistent level of detail across the Knowledge
AreasIndustry Expert Advisory Group for industry validationWe have
created a panel of industry experts who can provide feedback and
input based on their specialty and experience. This group will be
assisting us through the end of 2006 by reviewing the overall scope
of the BOK in preparation of the rollout of the certificat