BUSINESS AND IT TRANSFORMATION PLATFORM VERSION …€¦ · BUSINESS AND IT TRANSFORMATION PLATFORM VERSION 10 ... model and roadmap from strategy ... Explore and plan multiple what-if

Thomas Zimmermann Ron van Rooij

Director Transformation Solutions Director Solution Business Development

Software AG Software AG

BUSINESS AND IT TRANSFORMATION PLATFORM

VERSION 10 OCTOBER RELEASE HIGHLIGHTS

© 2017 Software AG. All rights reserved.

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DBP/ BITT CAPABILITIES

A&N DBP

BUSINESS & IT

TRANSFORMATION

Business Strategy and

Target Operating Model

Design and Analysis

Process Performance

Risk and Compliance

Enterprise Architecture

Portfolio Management

Transformation Planning

ANALYTICS &

DECISIONS

PROCESS

INTEGRATION

IN-MEMORY

DATA

+ HYBRID

CLOUD

Business Dashboards

Process Discovery

Process Monitoring

Process Automation

Application Development

Case Management

In-Memory Data Management

Universal Messaging

Application Integration

B2B Integration

Master Data Management

ON PREMISE Search & Compute

Continuous Query

Pattern Detection

Visual Analytics

Predictive Analytics

Mobile Enablement

Task Management

Rules Management

Cloud Service Integration

IoT Integration

Mobile Integration

Event Processing

Process Orchestration

Services Governance

API Gateway

API Portal


3 | © 2015 Software AG. All rights reserved.

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AND Best of breed EA Solution Leading in IT Portfolio Mgmt

THE ONLY LEADER IN BOTH - BUSINESS OUTCOME DRIVEN

ENTERPRISE ARCHITECTURE AND PORTFOLIO MANAGEMENT


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IT COST REDUCTION – IT INVESTMENT OPTIMIZATION


• High operating costs are smothering IT investment

• No transparency over whether IT spending is aligned to business need

• Decisions on the IT portfolio are not transparent. Governance is poor.

• IT costs mapped to business capabilities

• Heat maps exposing IT cost drivers

• Integrated portfolio management to optimize OpEx/CapEx

• A reduction in OpEx

• Unnecessary IT projects are avoided

• IT spending aligned to business needs

• More money available to support new business initiatives

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HOW DO WE DO THAT?

© 2016 Software AG. All rights reserved. For internal use only

BRINGING STAKEHOLDER AND THEIR DATA TOGETHER

Transparency across applications, devices and technologies

Create application portfolio

Plan, scope, sequence and prioritize ongoing transformation through running and future projects

Link to existing program portfolio

Understand how existing application portfolio supports the business

Identify gaps/ overlaps

Map business context to application portfolio

Add risk, regulatory and financial view to the integrated portfolios

Integrate finance & risk perspectives

BUSINESS

ARCHITECTURE

PROJECTS

FINANCE & RISK

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HOW DO WE DO THAT SO FAST?


PROVIDING METHODOLOGY AND BEST PRACTICE

BUSINESS

ARCHITECTURE

PROJECTS

FINANCE & RISK

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STRATEGIC BUSINESS PLANNING


BUSINESS CAPABILITY MANAGEMENT

Manage business capabilities to

establish business–IT communication

and prioritize business demands.

How We Do It

• Create and classify

business capabilities

• Manage business

functions

• Manage capability

assessment &

analysis

• Manage capability

models

Values & Benefits

• Traceability of

functional

decomposition of the

enterprise

• Business prioritization

of demands

• Common language

established enabling

realization of

synergies between

departments

Stakeholder: Business Units, Enterprise Architect, Process Manager

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ENTERPRISE ARCHITECTURE MANAGEMENT


APPLICATION PORTFOLIO GOVERNANCE

Understand the state of the

application landscape from different

perspectives to optimize the portfolio.

How We Do It


applications

• Manage architectural

context

• Manage cost

information

• Manage application

lifecycles

• Analyze application

portfolios

Values & Benefits

• Established

responsibilities

• Applications exposed

with limited usage

and/or overlapping

functionality

• Classification of

impacts on business

• Application protection

needs identified

Stakeholder: Application Architect, CIO Office, Enterprise Architect,

IT Manager, Technology Architect

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ENTERPRISE ARCHITECTURE MANAGEMENT


TECHNOLOGY PORTFOLIO GOVERNANCE

Understand the state of the

technologies from different

perspectives to optimize the

technology portfolio.

How We Do It


technologies

• Assess technologies

• Manage technology

standards


lifecycles


vendors

Values & Benefits

• Established

responsibilities

• Publishing of

standards

• Standards compliance

management

• Technologies exposed

with limited usage

and/or overlapping

capabilities

• Impacts on application

roadmaps identified

Stakeholder: CIO Office, Enterprise Architect, IT Manager, Technical

Architect

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BUSINESS RELATIONSHIP MANAGEMENT


BUSINESS IT SYNCHRONIZATION

Align the IT architecture strategy

with the business to define the

boundaries for architecture projects.

How We Do It

• Manage business

appraisal

• Report on business

perspectives

• Manage IT-strategy

assessment

• Manage IT-strategy

alignment to business

• Expose gaps in IT

support

Values & Benefits

• IT strategy being

aligned along the

business structures

optimizes fulfillment of

business needs

• Reduced architecture

planning risks

• Identified and

prioritized areas of the

architecture requiring

action

Stakeholder: CIO Office, Demand Manager, Enterprise Architect, IT

Manager, Process Manager, Solution Architect

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IT ROADMAPPING


TARGET ARCHITECTURE DESIGN

Derive the target architecture

model and roadmap from strategy

to synchronize project and

architecture intentions.

How We Do It

• Manage functional

target architecture

• Manage reference

architectures

• Deduce local target

architectures

• Manage migration

plans

• Analyze target

architecture

Values & Benefits

• Effective assignment

of spending (“doing

the right thing”)

• Business and IT

activities synchronized

• Reduced planning risk

• Validated roadmaps

Stakeholder: Application Architect, Business Units, CIO Office,

Enterprise Architect, IT Manager, Project Office, Solution Architect

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PROJECT PLANNING


PROJECT AND RELEASE DESIGN

Optimize the project portfolio by

understanding business value and

architectural impact to establish a

process for portfolio governance.

How We Do It

• Capture and qualify

programs

• Manage project

portfolio prioritization

• Manage overall

program portfolio

budget and resources

• Manage enterprise

releases

• Manage program

portfolio analysis

Values & Benefits

• Portfolio optimized for

business value thus

releasing budget

• Project portfolio

redundancy exposed

reducing costs

• Projects exposed with

little business value to

reducing costs

• Impacts on business

and IT of the project

portfolio are identified

Stakeholder: Business Units, CFO Office, CIO Office, CSRO Office,

Enterprise Architect, IT Manager, Project Office

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PORTFOLIO PLANNING


PROJECT PORTFOLIO GOVERNANCE

Manage the processes for capture

and approval of projects to ensure

transparency of the investment

process.

How We Do It


projects

• Define project plan

• Manage project

assessment

• Manage project

approval

• Track and monitor

projects

Values & Benefits

• Controlled

investments and

established

responsibilities

• More reliable project

planning due to

consideration of

architectural solution

• Expensive projects

exposed

• Spending trend

analysis

Stakeholder: Business Units, CFO Office, CIO Office, Demand

Manager, Enterprise Architect, IT Manager, Project Office

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MANAGE AND GOVERN THE TRANSFORMATION JOURNEY


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BEST-OF-SUITE - MARKET LEADERSHIP ACROSS ALL TRANSFORMATION PLANNING CAPABILITIES


Portfolio Management For The BT Agenda, Q1 ’15

Strategic Planning Tools For BT Strategists, Q1 ’15

Enterprise Architecture Management Suites, Q3 ’15

17 |

ALFABET 10.0 RELEASE HIGHLIGHTS

Release Highlights:

• Operational Project Management

• ARIS/Alfabet Interoperability Enhancements

• ServiceNow Integration

• API Planning and Management

• Technical Infrastructure Planning and Management

• Deployment Information Flows

• ARIS/Alfabet Interoperability Enhancements

• Business Process Versioning

• Query-based Report Icons

• …


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OPERATIONAL PROJECT MANAGEMENT PREVIOUSLY THE DOMAIN OF PPM TOOLS

YES Reporting on

project task level

Leading system for Project (in execution), project step, roles

Focus on planning Project Portfolio management, detailed resource planning

Users Project manager, project resources

Focus PPM, project execution

Applications, capabilities, roadmaps, planned projects …

Strategic planning and portfolio management

Domain architects, portfolio manager, demand manger, …

EAM, PPM, ITPM, strategy mgmt

NO

PPM Tool e.g. Clarity, Planview

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OPERATIONAL PROJECT MANAGEMENT WITH RELEASE 10.0 ALL-IN-ONE STRATEGIC, TACTICAL & OPERATIONAL PROJECT MGMT.

Reporting on project task level

Leading system for

Focus on planning

Users

Focus

Applications, roadmaps, planned projects, milestones, project (in execution)

Strategic planning, portfolio mgmt, operational task planning

Strategy & architecture, portfolio manager, project manager

EAM, PPM, ITPM, strategy mgmt, project execution

NO YES X

Ensure project execution is closely

tied to project investment decisions

• Allocate budget and resources at

a task level

• Monitor changes to original

project plans

• Assess the impact of alterations

to those plans

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OPERATIONAL PROJECT MANAGEMENT NEW CAPABILITIES

Keep track of the hours worked on all

assigned tasks.

Define enterprise and personal

calendars.

Time Reporting

Allocate budget and resources at project

task level.

Plan and schedule skill and resource

requests in detail.

Data transparency Resource Planning

Capture project costs in different

currencies across the enterprise.

Capture costs in the currency accrued.

Report on projects in the currency of

choice.

Reporting efficiency Multi-Currency Support

Track changes to a project during

project execution.

Report on project deviations across

dimensions such as costs, benefits,

architecture delivery and milestones.

Project Baselining

Capture, manage and track project

issues.

Refine issue management for critical

dimensions such as schedule, cost,

architecture and resource tasks.

Reporting efficiency Project Issue Tracking

Explore and plan multiple what-if

scenarios for projects in execution.

Create new to-be architectures,

budgeting and cost calculations.

Data transparency Project Scenarios

21 |

ALFABET 10.0 RELEASE HIGHLIGHTS

Release Highlights:

• Operational Project Management

• ARIS Alfabet Interoperability Enhancements

• ServiceNow Integration

• API Planning and Management

• Technical Infrastructure Planning

• Deployment Information Flows

• Business Process Versioning

• Query-based Report Icons

• …


22 |

BENEFIT FROM A MULTITUDE OF FRENEMIES

Model to Execute

Users

LDAP

Projects

Budget & Cost

CMDB / ITSM Cloud Discovery

Threats

SOFTWARE AG BITT

Process Driven SAP

Technologies

Documents

Risk / Compliance


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ARIS ALFABET INTEROPERABILITY SEAMLESS USER EXPERIENCE

navigate

to process

navigate

to system

Users can easily traverse between the user interfaces of ARIS and Alfabet for a 360-degree view of

relevant content federated across both solutions and the wider DBP



OCTOBER RELEASE UPDATE ARIS VERSION 10

25 | © 2017 Software AG. All rights reserved. For internal use only


ARIS CONNECT

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ARIS CONNECT / CLOUD

When entering ARIS Connect / ARIS Cloud, a new and tidy Home view welcomes the user.

From here, a user can quickly navigate into the section he is interested in (e.g. My Content)


NEW HOME VIEW* FOR YOUR EMS

* final implementation can be different from screen/mock-up

Quick start for most

important user

actions

Personalized welcome

message

New panel

layout

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GENERATE YOUR VIEW AND CHANGE PERSPECTIVES

If users are interested in specific aspects of a model or if they want to see it simple with

less details, simply change the view of a model. Views can be configured to meet the

different needs of use-cases

Predefined views

View criteria

1. Details

2. Group by

3. Layout

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MY CONTENT BRINGS USERS FASTER TO THEIR CONTENT

Users can now easily navigate to viewable content by role or location. Thereby, they can

either navigate more quickly to what is interesting to them or even filter unrelated

content to only see what is relevant to a user

Search for content

related to any role

or location

Activate global

content filter

Browse search list (e.g.

processes) related to filter

(e.g. role)

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MASTER/VARIANT INFORMATION LET YOU SEE DEPENDENCIES

It is now possible to display master/variant information in the portal

See for models if a variant exists

for an existing master; or if a

master exists for an existing variant

Master/variant information can be

embedded in any fact sheet of a

model; upon configuration also

possible for object-related

information

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SEMANTIC CHECK IN CONNECT DESIGNER (REPORT-BASED)

execute semantic

checks directly in

Connect Designer

Get the details on rule

sets and select the

desired one with just

one click

download the detailed

result in your preferred

output format


ARIS AWARE

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ARIS AWARE


JDBC AS A DATA SOURCE

use your preferred

JDBC driver (not

delivered with ARIS

Aware!)

Manage JDBC data sources

at one single place Manage JDBC data

source at a single place

use JDBC data source

in feed and dashboard

Directly connect to databases or enterprise software to

analyze all relevant data at one single point of truth!

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ARIS AWARE


FILTERING BETWEEN TABS

use value of tab x for

filtering in tab y

Multi-level analyses:

deep dive into the details

or cover different

perspectives with

different tabs.

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ARIS AWARE


ACTION BUTTON

save as feed

and re-use add action buttons

to your dashboards

Action buttons allow you to

• change the dashboard tab

• set several selections / filters with

only one click

• open URLs, either static or

dynamic

• post arbitrary data

More interactivity.

Jump to the details!

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ARIS AWARE


JUMP FROM ARIS AWARE TO PPM INCL. SSO

separate widget for

direct linking to PPM

use existing PPM

connection managed in

configuration

use relevant PPM

favorite for individual

use cases

Connect the real process execution to the

process model and get the facts in ARIS. Jump

to PPM and analyze the instance details.

seamlessly switch

from aggregated

dashboard to the

instance details


ARIS METHOD

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ARCHIMATE 3.0


• Import and export of

ArchiMate 2.1 and 3.0 files

• Migration macro (from

ArchiMate 2.1 to 3.0)

• Filter with viewpoint

definitions

• Demo database

• User guide

41 |

CUSTOMER EXPERIENCE MANAGEMENT

• Persona Infographic

– Communication is key in Customer

Experience Management

– Analogously to the customer journey,

ARIS provides now a PDF infographic

for persona.

• Customer Segmentation Dashboard

– With the new customer segmentation

dashboard, users can stay on top of

changes


REPORT AND DASHBOARD

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CUSTOMER EXPERIENCE MANAGEMENT

• Persona Object

– Model persona with a new dedicated persona object

type

– Can be added to the existing customer segmentation

map

• Emotion and System Objects

– Depending on the journey, customer’s can experience a

touchpoint differently. Thus, we introduce emotion as a

new object type

– We added the row “Systems” to the customer journey

map to reflect the impact of a customer step on the IT


PERSONA, EMOTIONS AND SYSTEMS

Persona

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ARIS METHOD


BPMN 2.0 BOOST

95%

import / export time

reduced up to RANKED as a BPMN 2.0 implementer

by OMG / MIWG (link)

ROBUSTNESS against violations of the

official standard

improved

ROUNDTRIP support by preserving external

information (IDs, extensions)

improved

http://bpmn-miwg.github.io/bpmn-miwg-tools/

45 |

DESIGN & MANAGE IOT OBJECTS


EXTENDED AND FINALIZED

IoT object, e.g. any

type of sensor

IoT components, such as

sensors and actuators

IoT configuration, such

type of protocol

Definition of

IoT data variables

Definition of

IoT-related risks Definition of events emitted

or consumed by IoT objects

Dedicated objects support the detailed definition of IoT objects.

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INTEGRATE DEVICES


WITH ARIS AND CUMULOCITY

ARIS imports device definitions from Cumulocity to jumpstart IoT projects.

REST

import

IoT objects managed in Cumulocity

47 |

MONITOR & CONTROL IOT PROJECT


WITH ARIS AWARE & PPM

Master IoT enabled business processes and support continuous process improvement

based on visual analytics and process instances analysis.

Integrated view on IoT

planning & implementation



PROCESS PERFORMANCE MANAGEMENT

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ARIS PROCESS PERFORMANCE MANAGER (PPM)


INTEGRATED PROCESS MINING

1

ARIS PPM extended

analytics functionalities

• Process variant mining to discover most frequent

execution sequences to focus analyses on

• Integrated process mining by analyzing the

conformance of as-is processes vs. to-be ones

• Function flow visualization improvements and

extended analysis functionalities

Improved dashboard integration

1 • Jump from ARIS Aware to PPM (incl. SSO)

• Jump from MashZone NextGen to PPM (incl. SSO)

• Jump from PPM to MashZone NextGen

• Dedicated MashZone NextGen PPM Edition

1

2

Process Conformance Checking with

ARIS PPM

51 |



DISCOVER PROCESS VARIANTS

Discover process variants in

your execution sequences

Analyze the most frequent

process variants to

focus your analyses

Identify most typical process

behavior, e.g. to export to

ARIS as standard process

DEDICATED AWARE/MZNG WIDGET WILL BE AVAILABLE

52 |



CONFORMANCE CHECKING WITH ARIS AWARE

Process

conformance

of as-is processes

Non-compliant

process steps

Process context

in which non-

compliant process

steps took place

Modeled to-be

process

(arbitrary

notations,

e.g. EPC, BPMN)

53 |

ARIS ARCHITECT / DESIGNER

import measured processes from PPM

into ARIS

map measured activities to modeled

activities

analyze as-is vs. to-be in ARIS Aware


PPM-INTEGRATION: AS-IS / TO-BE ALIGNMENT

activities

measured

by PPM

activities of

originally

planned models in

ARIS

correspondencies

between as-is and

to-be

a mapping

between as-is and

to-be is the basis

for conformance

checking
