Embed Size (px)
DESCRIPTION
Business Contingency Planning at DTCC. Mark Vercruysse. Business Contingency Planning Mission. To guide the organization in the creation of a tested plan which, when executed, will permit an efficient and timely resumption of critical business functions. - PowerPoint PPT Presentation
Citation preview
Business Contingency Planning at DTCCBusiness Contingency Planning at DTCC
Mark Vercruysse
2
Business Contingency Planning Mission
Business Contingency Planning Mission
•To guide the organization in the creation of a tested plan which, when executed, will permit an efficient and timely resumption of critical business functions.
• To minimize the potential disruption of services to customers.
3
Agenda Agenda
• BCP & Safety Structure
• Data Center
• Business Center
• Client Readiness
• Continuing Business Continuity Initiatives
• BCP & Safety Structure
• Data Center
• Business Center
• Client Readiness
• Continuing Business Continuity Initiatives
4
BCP & Safety Structure BCP & Safety Structure • Disaster Recovery Coordinators
• Interface with business department & their coordinators
• Coordinate recovery space and tests at the recovery site
• BCP Task Force
• Managing Directors from various corporate areas
• Tasked with identifying and recommending BCP initiatives
• Corporate Infrastructure Contingency Planning
• Focus business resiliency
• BCP reports to C E O
• Disaster Recovery Coordinators
• Interface with business department & their coordinators
• Coordinate recovery space and tests at the recovery site
• BCP Task Force
• Managing Directors from various corporate areas
• Tasked with identifying and recommending BCP initiatives
• Corporate Infrastructure Contingency Planning
• Focus business resiliency
• BCP reports to C E O
5
BCP & Safety Structure cont’dBCP & Safety Structure cont’d• Employee Safety and Security
• Coordinates safety in the workplace
• Coordinates fire drills, evacuations, points of assembly etc
• Corporate Command team
• First responder teams
• Safety awareness sessions
• Employee safety kits
• Employee Safety and Security
• Coordinates safety in the workplace
• Coordinates fire drills, evacuations, points of assembly etc
• Corporate Command team
• First responder teams
• Safety awareness sessions
• Employee safety kits
6
Data Centers Data Centers • Primary data center outside Manhattan
• Data centers in the NY Region and outside the region
• Route client traffic thru all sites daily
• Local IT staff on site
• Staff performs functions daily in each location
• Remote control of all data centers from any data center
• Command center calls distributed among sites daily
• An out of region center used during the August 2003 blackout
• Test permutations have increased
• Primary data center outside Manhattan
• Data centers in the NY Region and outside the region
• Route client traffic thru all sites daily
• Local IT staff on site
• Staff performs functions daily in each location
• Remote control of all data centers from any data center
• Command center calls distributed among sites daily
• An out of region center used during the August 2003 blackout
• Test permutations have increased
7
Data Replication Data Replication NSCC & DTC
• DTCC as of May 28 has implemented EMC’s SRDF-A/STAR
• Required to reduce replication lag time
• Lag time has been reduced to < 2 minutes from 30 minutes
• Potential data loss
• Implemented 4 months ahead of schedule
NSCC & DTC
• DTCC as of May 28 has implemented EMC’s SRDF-A/STAR
• Required to reduce replication lag time
• Lag time has been reduced to < 2 minutes from 30 minutes
• Potential data loss
• Implemented 4 months ahead of schedule
8
Planned Data Replication Planned Data Replication FICC
• DTCC will implement EMC’s SRDF-A/STAR for FICC applications
• Testing started in 2006 with implementation
• Will be phased in by application
• First application in Q4 2006
• Completion in 2007
• Simplifies recovery and is consistent with DTC & NSCC entities
FICC
• DTCC will implement EMC’s SRDF-A/STAR for FICC applications
• Testing started in 2006 with implementation
• Will be phased in by application
• First application in Q4 2006
• Completion in 2007
• Simplifies recovery and is consistent with DTC & NSCC entities
9
Business Centers Business Centers
• Staff decentralized
• Locations in NY and Tampa
• Sites operate in an active / active model
• Staff started to operate in Tampa - Dec. 6, 2004
• Operations staff on site as of Feb. 21, 2005
• Reduces the impact a regional event has on the business
• Reduces the effect a regional attack has on the staff
• Out of region business and data centers are not in same city
• Video Conferencing
• Staff decentralized
• Locations in NY and Tampa
• Sites operate in an active / active model
• Staff started to operate in Tampa - Dec. 6, 2004
• Operations staff on site as of Feb. 21, 2005
• Reduces the impact a regional event has on the business
• Reduces the effect a regional attack has on the staff
• Out of region business and data centers are not in same city
• Video Conferencing
10
Client ReadinessClient Readiness•Developed communication requirements for
clients
• Require dedicated backup connection
• Disaster recovery testing once a year now required
• Testing is now required from client’s primary and backup sites to DTCC processing sites
•Utilize Government telecom program
• Telecommunication Service Priority (TSP)
• Government Emergency Telecommunications Service (GETS)
•Developed communication requirements for clients
• Require dedicated backup connection
• Disaster recovery testing once a year now required
• Testing is now required from client’s primary and backup sites to DTCC processing sites
•Utilize Government telecom program
• Telecommunication Service Priority (TSP)
• Government Emergency Telecommunications Service (GETS)
11
Pandemic Preparations Pandemic Preparations
• Social Distancing
• Sanitization program
• Essential staff
• Critical functions
• Remote access
• Social Distancing
• Sanitization program
• Essential staff
• Critical functions
• Remote access
12
Continuous BCP InitiativesContinuous BCP Initiatives• Building evacuation
• Client testing
• Command team
• Corporate BCP risk assessments
• First responder team
• Officer rotation program
• Pandemic preparations
• Safety training
• Tabletop exercises
• Building evacuation
• Client testing
• Command team
• Corporate BCP risk assessments
• First responder team
• Officer rotation program
• Pandemic preparations
• Safety training
• Tabletop exercises
13
Questions Questions
George Perretti 212 855 – 8176
Email [email protected]
Ken Wright 212 855 – 1368
Email [email protected]
George Perretti 212 855 – 8176
Email [email protected]
Ken Wright 212 855 – 1368
Email [email protected]
