BUSINESS CONTINUITY & DISASTER PLANNING

The New York Board of Trade 9/11 Experience

Trading FloorWorld Trade Center

9/15

Some Facts

• By 8:00pm on September 11, 2001:

• Trades were Cleared;

• Reports were Printed & Ready;

• The backup Trading Floor was Ready;

• Trading Members had been Notified;

• Staff was On-Site or Ready at Home.

Why were we ready?

• Learned from the Past

• Senior Management & Board in Sync

• Data Center & Trading Floor were Backed Up and Current

• BCP Written, Maintained and Known

• Testing was Planned, Executed & Successful

• All Staff knew what that had to do or had access to Instructions

9/17

WHAT WOULD WE DO DIFFERENTLY

• Not Enough to be ready by yourself

• Need Industry-Wide Preparation

• Test Backup to Backup

• Shared Contact Lists

• Use the Internet

• Multiple means of Communication

• Don’t try to do it all yourself