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Business dictionary Terminology to improve your writing on business- related matters

Business dictionary Terminology to improve your writing on business-related matters

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Page 1: Business dictionary Terminology to improve your writing on business-related matters

Business dictionary

Terminology to improve your writing on business-related matters

Page 2: Business dictionary Terminology to improve your writing on business-related matters

A words• Business dictionary (terms and definitions selected from:

http://www.businessballs.com/business-dictionary.htm)

• Above The Line - Marketing and advertising through mass-media, such as television, radio, newspapers, magazines, Internet, etc., which is less personal than Below the Line Marketing. Companies usually use advertising agencies for ATL marketing.

• Accretion - Growth or increase in the value or amount of something.• Across The Board - The involvement of or effect on everyone or everything in an industry or company.• Added Value - an improvement or addition to something that makes it worth more: . Learn more.• Amalgamate - When two or more companies combine or unite to form one large organisation.• Aspirational Brand - A brand or product which people admire and believe is high quality, and wish to

own because they think it will give them a higher social position.• Asset Stripping - Buying a stricken company and selling off its assets with no thought for the future of

the company or its people, customers, etc.• Attrition - The process of reducing the number of employees in an organisation by not replacing

people who leave their jobs.• Auditor - A qualified person who officially examines the financial records of a company to check their

accuracy.

Page 3: Business dictionary Terminology to improve your writing on business-related matters

B words• B2B - Business-To-Business, or in normal communications 'business to business'. This refers to a commercial

trading model by which a business supplies other businesses, and by implication does not generally supply consumers, i.e., domestic private customers (which would be B2C). A B2B provider is therefore a provider of business services or products, for example: company auditors, manufacturers of industrial machinery, conference organizers, corporate hospitality, advertising agencies, trade journals, wholesalers, warehousing and logistics, management consultancies, mining, farming, industrial chemicals, paper mills, etc.

• Backscratching - Informal term for reciprocity or returning favours, as in the term 'you scratch my back and I'll scratch yours'.

• Bear Market - In the stock market a period of declining prices in which investors continue selling shares, expecting the prices to fall further.

• Below The Line - BTL. Describes marketing which has a short-term duration, such as non-media advertising, direct-mail, e-mail, exhibitions, incentives, brochures, etc., which is targeted directly at the consumer/customer. Often used by companies on a limited budget.

• Black Economy - Money earned in private cash transactions, which is untraceable, and therefore untaxable.• Blue Chip - On the stock market, shares of a large company with a good reputation, whose value and

dividends are considered to be safe and reliable.• Bonus Culture - Term used when companies give their executives huge bonuses in addition to their large

salaries, even if their performance has been poor, especially leaders of financial institutions.• Brand Loyalty - When a consumer repeatedly buys a particular brand of product and is reluctant to switch

to another brand.• Bull Market – A market in which prices are rising.• Business Plan - A written document which sets out a business's plans and objectives, and how it will

achieve them, e.g. by marketing, development, production, etc.

Page 4: Business dictionary Terminology to improve your writing on business-related matters

Why ‘Bull’ and ‘Bear’ Markets?

• The actual origins of these expressions are unclear. Here are two of the most frequent explanations given:

• The terms "bear" and "bull" are thought to derive from the way in which each animal attacks its opponents. That is, a bull will thrust its horns up into the air, while a bear will swipe down. These actions were then related metaphorically to the movement of a market: if the trend was up, it was considered a bull market; if the trend was down, it was a bear market.

• Historically, the middlemen in the sale of bearskins would sell skins they had yet to receive. As such, they would speculate on the future purchase price of these skins from the trappers, hoping they would drop. The trappers would profit from a spread - the difference between the cost price and the selling price. These middlemen became known as "bears", short for bearskin jobbers, and the term stuck for describing a downturn in the market. Conversely, because bears and bulls were widely considered to be opposites due to the once-popular blood sport of bull-and-bear fights, the term bull stands as the opposite of bears.

• (Investopedia)

Page 5: Business dictionary Terminology to improve your writing on business-related matters

C Words• Capitalism - When an economic system of a country is controlled by private individuals and corporations, not government.• Capital Outlay - Money which is spent for the acquisition of assets, such as land, buildings, vehicles, machinery.• Cartel - A group of companies or nations which together agree to control prices and not compete against each other. • Cash Cow - A steady dependable source of income which provides money for the rest of a business.• Chain Of Command - A system in a business, or in the military, in which authority is wielded and delegated from top

management down through every level of employee. In a chain of command instructions flow downwards and accountability flows upwards.

• Class Action - A lawsuit in which one person sues on behalf of a large group of people with similar claims against a company.• Commission - In finance, a payment based on percentage of transaction value, according to the local interpretation of value • Competitor - A business rival, usually one who manufactures or sells similar goods and/or services.• Consortium - A group of businesses, investors or financial institutions working together on a joint venture.• Consumer Watchdog - An independent organisation that protects the rights of individual customers and monitors

companies to check for illegal practices.• Cooling-Off Period - A period of time after the exchange of contracts, purchasing agreements, etc., during which the

purchaser can change their mind and cancel the contract, and usually get any deposit paid reimbursed.• Corporate Hospitality - Entertainment provided by companies in order to develop good relationships with its employees,

customers, other businesses, etc.• Crisis Management - Actions taken by a company to deal with an unexpected event which threatens to harm the

organisation, such as a loss of a major customer, bad publicity, etc.• Cronyism - In business and politics, showing favouritism to friends and associates by giving them jobs or appointments with

no regard to their qualifications or abilities.• Cut-Throat - Ruthless and intense competition. An unprincipled, ruthless person.

Page 6: Business dictionary Terminology to improve your writing on business-related matters

D and E words• Damage Limitation - The process of trying to limit or curtail the amount of damage or loss caused by a

particular situation or event.• Debenture - Unsecured certified loan over a long period of time with a fixed rate, based on the trust that

payment will be made in the future.• Dirty Money - Money made from illegal activities which needs 'laundering' so that it appears to be

legitimate.• Disburse - To pay out money from a large fund, e.g. a treasury or public fund.• E-Business - Electronic Business. Using the internet to conduct business or link businesses together.• Economy - The management of money, currency and trade of a nation. The efficient management of

resources.• Empirical - Information derived from experience, observation or experiment rather than from theory or

subjective opinion. • Employer - A person, business, organisation, etc., that pays for the services of workers.• Entrepreneur - An ambitious person who starts new business ventures in order to make a lot of money,

often taking financial risks.• Exchange Rate - Also known as Foreign Exchange Rate. The rate, which can vary from day to day, at which

a country's currency can be exchanged for another country's currency.• Exit Strategy - Also called Harvest Strategy. A plan by an investor to dispose of an investment by selling

the business, floating it on the stock market, ceasing to trade, handing it over to a family member, etc.

Page 7: Business dictionary Terminology to improve your writing on business-related matters

Quick quiz A - E1. When a business situation has gone wrong and you are trying to limit the loss, this is called

_______________ ________________.2. Showing favouritism to friends and associates is called ___________________.3. What do we call shares with a good reputation attached to them? _____________ ___________4. Buying the same make of product is called _______________ _______________.5. Which kind of marketing involves large-scale media exposure? __________________ _____________6. An ambitious person who starts new business ventures is called an ____________________.7. Buying an ailing company and then selling off its resources is called ________________ _____________.8. A stock-market period with declining prices is called a ___________ _______________.9. When business people return each other’s favours, this is called _________________________.10. Information derived from experience, observation or experiment is said to be ____________________

information.11. The version of a product which people look up to and think they gain status from using is called an

__________________ ___________.12. A plan by which one gets rid of an investment is called an _________ _____________.13. Salesman are often paid a basic salary plus a ____________________ on their sales.14. A growth or increase in the value of something is called ___________________.15. If you’ve earned money which is untraceable, you’ve been dealing in the ____________ ______________.

Page 8: Business dictionary Terminology to improve your writing on business-related matters

Quiz answers1. Damage limitation.2. Cronyism3. Blue chip shares4. Brand loyalty5. Above-the-line advertising6. Entrepreneur7. Asset stripping8. A bear market9. Backscratching10. Empirical11. Aspirational brand12. Exit strategy13. Commission14. Accretion15. Black economy

Page 9: Business dictionary Terminology to improve your writing on business-related matters

F words• Factory Floor - The area of a factory where the goods are made. Also the collective name

of the ordinary workers in a factory, rather than management.• Fast Track - Quick route in a career to success and promotion, associated with high

ambition.• Fat Cat - A wealthy person living off investments or dividends, or a chief executive of a

large company or organisation who is on a very large salary, huge pension, etc.• Feasibility Study - A preliminary assessment of a new project, including costs, risks, etc.,

to determine whether the project will be successful and practical.• Firepower - The amount of power, money and/or influence that is available to a business

or organisation.• Firewall - A system in a computer which prevents unwanted or unauthorised access, but

allows the authorised user to receive information.• Fiscal Drag - A situation in which wages rise because of inflation but income tax thresholds

are not increased, which can push people into higher tax brackets and therefore makes them pay an increased proportion of their wages in tax.

• Floor Trader - Also known as a Local. An investor who is allowed on the trading floor of a stock exchange, to buy and sell shares, etc., for their own account.

Page 10: Business dictionary Terminology to improve your writing on business-related matters

G words• Gazump - In selling and buying property, a term used to describe when a purchaser has an offer accepted by the

vendor but is then gazumped because someone else makes the vendor a higher offer which the vendor then accepts instead of the first person's offer.

• GDP - Acronym for Gross Domestic Product, a significant measure of economic performance. Gross Domestic Product (GDP) is the market value of national final goods/services. GDP per capita (per head) is generally considered an indicator of national standard of living.

• General Strike - Widespread withdrawal of labour by a nation's workforce, which aims at bringing the country to a standstill because of a disagreement over pay and/or working conditions. -

• Generation X - A term used for people born during the 1960s and 1970s, who are often described as disaffected and irresponsible.

• Get All Your Ducks In A Row - A term for getting organised, having everything in order and making sure all the small details are accounted for before embarking on a new project.

• Get Go - From the start, the earliest stage of something. Used in the phrase 'From the get go.'• Glass Ceiling - An invisible barrier in the workplace which prevents women and minority groups from advancing to

positions of leadership in a company, although some do manage to 'break through' the glass ceiling.• Glitterati - Combination of Glitter and Literati. Glamorous, rich, famous people, often connected to show business.• Globalisation - The process of integrating nations, economically and socially, through free trade, international

business activities, technology (for example the Internet), etc.• Global Village - A term used to describe the whole world as a single community, connected by electronic

communication systems, such as the Internet.• Guru - An influential teacher or an expert in a particular subject who shares their knowledge, often by writing books.

Page 11: Business dictionary Terminology to improve your writing on business-related matters

H words• Hashtag - A type of tag (here a prefix used with a word/term/reference/etc. via electronic

keypads, computing, smartphones, etc.) in the social networking website Twitter and similar short messaging systems. The symbol is generally called the pound sign in the US, since it is used commonly instead of the traditional British £ symbol in referring to sterling currency.

• Headhunt - To find a person who is specialised in a particular job, usually for a senior position in a company, and then persuade them to leave their present employment.

• Health And Safety - Concerned with the protection of employees from risks and dangers in the workplace.

• Hedge Fund - A type of investment fund, which is unregulated and usually very high risk, used by individuals and organisations (not the general public) with large amounts of money to invest.

• Hire Purchase - HP. A contract between a buyer and seller in which the buyer takes possession of an item and then pays for it in regular instalments, usually monthly, and does not become the owner of the item until the final payment has been made. Also referred to as 'Buying on the never-never'.

• Holding Company - A company which is formed for owning and holding controlling shares in other companies.

Page 12: Business dictionary Terminology to improve your writing on business-related matters

I words• Identity Theft - A crime in which someone obtains another person's personal information, such as

passport, credit card details, etc., and poses as that person to steal money, make purchases, etc.• Import Duty - A tax charged on certain goods which are brought into a country.• Income Tax - A tax paid by individuals to the government, the amount of which is dependent on how much

a person earns from their salary and/or other sources of income.• Indict - To formally charge someone with a crime• Industrial Action - Also called a strike in the UK. Known in the US as Job Action. A protest by employees

during which they refuse to work, usually because they want better wages / working conditions.• Inflation - Normally referring to the economy of a country, inflation is the gradual increase in the price of

goods and/or services, and the consequential devaluing of the national currency. Inflation is typically up to 10%, or more unusually approaching 20% per year. Minimising inflation is normally a high priority within national fiscal policy since higher levels of inflation cause a variety of economic and business problems.

• Inside Track - An advantageous position in a company or organisation. To know about something before others get to hear about it.

• Insolvency - Not having enough finances or assets available to pay all your debts.• Intellectual Property - Commonly abbreviated to IP, an idea or creation, e.g., artwork, writing, etc., that

belongs to an individual or organisation, which has commercial value and cannot be copied without the owner's permission.

• Interest Rate - A fee which is charged for borrowing money, e.g., a loan from a bank or financial institution, lease arrangement, goods bought through hire purchase, etc.

Page 13: Business dictionary Terminology to improve your writing on business-related matters

J, K and L words• Job Sharing - A work schedule in which two or more people voluntary do one full-time job, sharing

the work and dividing the hours between them.• Kickback - A bribe or illegal payment made to someone in exchange for a successful referral for a job

or transaction.• Kudos - Common management term meaning positive recognition, praise or fame - from the Greek

word kydos, meaning glory.• Legal Tender - In day-to-day language the term generally refers to coinage or banknotes which have

not been withdrawn or demonetised by the Bank of England and so are valid, but technically the term the UK refers to forms of currency which by law must be accepted by a creditor in payment of a debt.

• Life Tables - Also called Mortality Tables. Tables which show peoples life expectancy, depending on their age, lifestyle, etc., often used by insurance companies.

• Loan Shark - Someone who offers unsecured loans at excessive rates of interest.• Loss Leader - In retail, a product which is offered at a very low price to attract customers who will

then buy other goods which will produce more profit for the retailer.• Luddite - A derogatory term for someone who opposes or disapproves of new technology and/or

new methods of working, often because the changes threaten jobs. From the Luddite rioters of 1811-16 who, in defence of labourers' jobs in early industrial Britain, wrecked new manufacturing machinery.

Page 14: Business dictionary Terminology to improve your writing on business-related matters

M words• Magic bullet - A simple effective solution to a complex problem. See also Silver Bullet, basically the same meaning.• Margin - The difference in the price of producing a product and the price it sells for, calculated as a percentage, i.e., profit margin.• Market - The commercial activity of buying and selling goods and services. The customers who buy goods and services.• Market Research - The process of gathering and analysing information about customers, competitors, etc., in order to make decisions

and solve problems connected with selling products or services.• Mark-up - The amount a producer, retailer, etc., puts on the price of the goods or services they are selling in order to make a profit. To

raise the price of an item which is for sale.• Mass Market - Describes products or services which have mass appeal and are aimed at large numbers / whole population.• Mates Rates - To sell a product or service to a friend or family member at a discounted or reduced rate on the normal price.• Mentor - Someone who is experienced and gives guidance and support to a person less experienced to help them develop and achieve

their goals.• Mercantile - Relating to trade or commerce.• Merger - The joining of two or more companies, organisations etc.• Middleman - A person who arranges business or political deals between people, usually for a commission or fee, or, more generally,

any person or company buying goods from a supplier and selling them to customers, usually at a profit.• Minimum Wage - The legal lowest wage an employee can be paid by an employer.• Mission Statement - A brief statement which sets out the activities and objectives of a company or organisation.• Mortgage - A loan acquired from a bank, building society, etc., with which to buy property or land, usually to be paid back with interest

over a specified number of years at regular monthly intervals. To borrow money from a bank, etc., using your property as collateral, giving the lender the right to own your property if the loan is not repaid.

• Multinational Corporation - MNC. Also known as Transnational Corporation. A company which operates in several countries outside the country in which it is based.

• Murphy's Law - Humorous saying: Anything that can possibly go wrong will go wrong.

Page 15: Business dictionary Terminology to improve your writing on business-related matters

N words• Nepotism - In business and organisations, nepotism refers to those in power showing

favouritism towards friends and family, for example by giving them jobs because of their relationship rather than their abilities. Nepotism is a common source of conflict of interest.

• Nest Egg - A sum of money which someone has saved for the future.• Net Assets - The total assets of a company or individual minus all liabilities (debts).• Netiquette - A set of informal rules and regulations that govern Internet etiquette, i.e., the

acceptable behaviour of people on the World Wide Web.• Networker - A person who meets and builds relationships with other people in order to make

business or social contacts.• Niche Market - A specialised market in which a specific product is sold to a particular type or

group of customers. A product or service for which there is sometimes little demand and often little or no competition.

• Number Cruncher - An accountant or person who's job is working with numbers, and who is able to do large calculations. A computer which can perform complex calculations in a short time.

Page 16: Business dictionary Terminology to improve your writing on business-related matters

O words

• Offshore - Refers to accounts, investments, banks, etc., which are in countries where there are lower taxes and/or little government control.

• Outlay - The total amount of money which has to be spent to acquire an asset or start a project, including costs, taxes, delivery charges, etc.

• Overdraft - Refers to the amount of money that is owed to a bank because withdrawals from an account exceed deposits. An arrangement in which a bank extends credit to a customer, usually up to a maximum amount.

Page 17: Business dictionary Terminology to improve your writing on business-related matters

P words - 1• Parent Company - A company or organisation which owns more than 50% of the voting shares in another

company, therefore the Parent Company controls management and operations in the other (subsidiary) company.

• Passing Trade - Describes customers who go into a shop, public house, etc., because they notice it as they are passing by.

• Pay-As-You-Go - Refers to a method of paying for a service as you use it, such as mobile phone credit. Also can be used to pay debts as they are incurred.

• Pecking Order - The hierarchy in businesses, organisations, etc., i.e., the order of people at different ranks.

• Pecuniary - Relating to, or involving money.• Peer Group - A social group of equals, for example, in age, social class, education, etc. A group of products

or businesses which are similar.• Per Capita - For each person in the population. Per head. An expression of something (for example car

ownership, consumption, etc.) in relation to the population of a particular city, nation, etc.• Ponzi Scheme - Named after Charles Ponzi, a fraudulent investment scheme, similar to a Pyramid

Scheme, in which people are offered high returns, while their money is used to pay earlier investors, so that later investors often end up with little or no return because new investors can't be found. (See Pyramid Scheme)

• Price Fixing - The, often illegal, practice of prices being fixed, by agreement, by competing companies who provide the same goods or services as each other.

Page 18: Business dictionary Terminology to improve your writing on business-related matters

P words - 2• Private Sector - The part of a country's economy which is owned and run for profit by private businesses

rather than being government controlled.• Privatise - To change or sell a government controlled business or industry to privately owned companies.• Profit Sharing - An incentive scheme in which a business shares some of its profit , usually in cash or shares,

with its employees.• Promotion - The use of marketing and/or advertising to bring attention to a product, brand, service, company,

etc., usually in order to increase sales. The raising of an employee to a higher rank in an organisation.• Protectionism - The policy of a country protecting its own industries against foreign competition by imposing

taxes, etc., on imported goods.• Proxy - A person who has been given the authority to act for another person, e.g., a proxy can vote on behalf

of a shareholder.• Public Domain - Something that is not protected by copyright and is openly available for anyone to use, look

at, etc.• Public Relations - PR. The promotion of an organisation or person with the aim of creating a favourable

relationship with the public.• Pyramid Scheme - Illegal in several countries, a scheme in which people are paid for recruiting others who

pay a fee, part of which goes to the person who recruited them as a commission. In order to get their payment the recruits then have to find new recruits to pay a fee. This goes on until there is no one left to recruit and the people who come into the scheme last end up losing their money. The difference between Pyramid Selling and a Pyramid Scheme is that is that the latter has no product.

Page 19: Business dictionary Terminology to improve your writing on business-related matters

Q and R words• Quality Assurance - QA. A system in which the delivery of a service or the quality of a product is maintained to a

high standard, especially by means of attention to every stage of the process.• Quorum - The minimum number of people who must attend a meeting in order for valid business to be

conducted. • Rainmaker - An employee, often an executive, who brings a lot of business and income to a company.• Rank And File - The ordinary members of a group, such as enlisted troops in an army, or members of a union,

who have no power.• Real Estate - Also called Realty. Property consisting of land with permanent structures on it, such as buildings,

walls, fences, etc.• Recession - The decline of the economy of a country (or other region) over a period of time, resulting in

increased unemployment, reduced productivity, reduced GDP (Gross Domestic Product), falling household income and livings standards, etc.

• Remunerate - To pay a person for services rendered, goods, losses incurred, etc.• Reserve Price - The lowest fixed price at which a seller will sell an item at auction. If the bidding does not reach

the reserve price then the item is not sold unless the highest bidder comes to an arrangement with the seller.• Retainer - A fee paid in advance to someone, e.g. a lawyer, to engage their services as and when required.• Retrench - To cut down on spending, economise, for example to reduce a workforce.• Risk - In business, especially insurance, the amount of money a company stands to lose, or the threat of an

action or event which will have an adverse effect on a business.• Rogue Trader - A stockbroker who makes unauthorised, usually high risk, trades on behalf of their employer,

often resulting in huge losses.

Page 20: Business dictionary Terminology to improve your writing on business-related matters

S words• Search Engine - Google, Bing, Yahoo, etc. which locate, list and rank relevant websites on the Internet • Self-Employed - A person who earns their income by operating their own business, rather than working for

an employer and receiving a salary.• Shark - A dishonest business person who cheats and swindles others.• Silver Bullet - A simple extremely effective solution to a very challenging and serious problem. A metaphor

alluding to the mythical method of killing a werewolf or similar monster. See also Magic Bullet.• Slush Fund - Also called Slush Money. Funds which are raised and set aside for dishonest or illegal

purposes, e.g., for bribing government officials.• Software - A general term for programs, etc., used to operate computers.• State Of The Art - The highest level of development and/or technology applied to a product or service• Steering Committee - Also called Steering Group. A group of people who are responsible for monitoring a

company's operations or project progress, by ensuring it complies with company policies, resources and costs are approved, etc.

• Subliminal Advertising - An illegal form of advertising. An image which is flashed onto a screen, usually for about one second, or a message played at low volume, that can influence the person watching or listening but they are not aware of what they have seen and/or heard.

• Symposium - A meeting or conference at which experts discuss a topic, often with audience participation.• Synergy - The working together of two or more individuals, groups, companies, etc., to produce a greater

effect than working individually.

Page 21: Business dictionary Terminology to improve your writing on business-related matters

T words• Target Audience - The specific group of people that an advertisement, product, TV program, etc., is aimed at.• Target Company - A company that another company or organisation wants to acquire.• Target Market - A specific group of people with similar characteristics, needs, lifestyle, etc., at which a

company markets its products or services.• Tariff - A government tax on imported and exported goods.• Task Force - A group of people formed to work on a particular project or assignment.• Tax - A fee imposed by a government on personal or corporate income, products, services, etc., in order to

raise revenue to pay for public services.• Tax Bracket - Based on income levels, the higher the income the higher the tax bracket, so people earning

more money have to pay a higher rate of tax on the part of their income which is below the lower tax bracket allowance.

• Tax Evasion - Illegally avoiding paying tax, usually by making a false declaration of income.• Tax Exile - A person or business who chooses to leave a country to reside or operate in another country,

usually called a Tax Haven, where taxes are much lower or there aren't any.• Think Tank - A group or organisation which researches and advises on issues relating to technology, economy,

politics and social strategy.• Third-Generation - 3G. Describes wireless technology which has been developed to send messages and data

over networks using mobile phones, computers, etc.• Third World - Refers to poor, underdeveloped nations in Southern Africa, Asia and South America.• Troubleshoot - To identify and solve problems which arise in the workplace.• Tycoon - A wealthy, prominent, successful business person, also called a mogul, magnate, baron, etc.

Page 22: Business dictionary Terminology to improve your writing on business-related matters

U and V words• Unbundling - Dividing a company into separate companies, usually after a takeover, in order

to sell some or all of the subsidiaries. Supplying a product, service or equipment in separate components.

• Unhappy Camper - Someone who has complaints about their employers. An unsatisfied customer.

• User Friendly - Easy to learn or use by people who are not experts.• Utopia/Utopian - An imaginary society or world or situation which is ideal and everyone has

everything they want. The opposite term, Dystopia, was devised two centuries later.• Venture Capital - Money invested in a new business which is expected to make a lot of profit

but which also involves considerable risk.• Vested Interest - When an individual, business or group has a special interest in something,

such as property, an activity, etc., from which there is a personal or financial gain.• Veto - Latin for 'I Forbid'. To vote against. The right to block a law, etc.• Virus - A computer program with a hidden code, designed to infect a computer without the

owners knowledge, and which causes harm to the computer or destroys data, etc.• Voluntary Liquidation - A situation where the owners/directors of a solvent company decide

to cease business, sell the company's assets and pay all the creditors.

Page 23: Business dictionary Terminology to improve your writing on business-related matters

W, Y and Z words• Wall Street - A street in Lower Manhattan where the New York Stock Exchange and financial centre is situated.• Watchdog - A person or organisation that monitors the practices of companies to ensure they are nor acting illegally.• Wheeling And Dealing - Making a profit, sometimes dishonestly, buy buying and selling things, or acting as a go-between • Whistleblower/Whistle-blower - A person who informs the public about wrong-doings, within an organisation.• White Collar Crime - An illegal act such as fraud, committed by a worker in business or administrative function.• White Knight - A company, individual, etc., who offers favourable terms in a takeover, usually saving the acquired company

from a hostile takeover.• Wholesale - The sale of goods in large quantities, usually to retailers who then sell them for a profit.• Wi-Fi - Wireless Fidelity. A wireless technology which enables computers, mobile phones, video games, etc., to be operated

by using radio frequency.• Windfall - A sudden, unexpected sum of money or piece of good fortune received by someone.• Win-Win - Describes a situation or arrangement in which all parties benefit or profit.• Workaholic - A person who is addicted to work.• World Trade Organisation - WTO. An international organisation, established in 1995, with more than 150 member nations,

based in Geneva, Switzerland. The WTO monitors international trade and provides assistance to developing countries.• World Wide Web - WWW. Also known as The Web, a computer network system in which documents are inter-linked using

hypertext computer code, and allows information to be accessed using the Internet.• Wow Factor - The instant appeal of a product, property, etc., which impresses and surprises people the first time they see it.• Write-Off - In accounting, to reduce the book value of an asset, sometimes to zero, or cancel a debt unlikely to be, paid.• Yield - The annual income earned from an investment, usually expressed as a percentage of the sum invested.• Zip - In computing, compressing data to make a file smaller in order for it to be stored or sent to another computer. Also,

slang for nothing.