Business in Contemporary Society v4

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    Today Needs and wants Business activity Business cycle Goods and services

    Competition Factors of production

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    Needs and Wants Needs a need is something

    essential to our lives: food, water,

    shelter, clothing

    Wants a want is an additional

    luxury that makes life pleasurable

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    Business Activity Business activity is any activity

    which provides us with goods and

    services

    A countrys wealth is measured by

    how many goods and services itproduces

    Q. How is a nationswealth measured?

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    Business Cycle

    BusinessCycle

    Businessprovidesgoods/services

    Consumer

    buygoods/services

    Wealth forcompanies andemployees

    Consumershavemoney to

    spend fromwa es

    Needs&

    Wants

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    Goods and Services Goods are tangible, things we can see and

    touch like clothes, DVDs, cars etc

    Goods can be durable or non-durable

    Services are things that are done for us.They are intangible

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    Competition Firms are in constant competition with each

    other, and indeed how they fare is affecting

    by suppliers, buyers and even the threat ofboth new firms entering their market, andthe threat of substitute goods.

    Michael Porter called this the Five Forces

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    Factors of Production In order to produce goods and

    services, businesses need to use

    resources LAND LABOUR CAPITAL ENTERPRISE

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    Factors of Production Land natural resources extracted from

    Earth. Can be renewable or non-

    renewable Labour physical and mental effort of

    people in organisations Capital man-made resources, such as

    buildings, machines, tools Enterprise bringing together the other

    three factors of production

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    Identify a local business

    organisation and describeeach of the factors ofproduction it uses in order to

    operate

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    Recap Needs and wants Business activity Business cycle Goods and services

    Competition Factors of production

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    Today Entrepreneurs Role of entrepreneur Entrepreneurs and franchising Combining factors of production

    Innovation and risk taking

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    Entrepreneurs A person who takes

    an idea and throughability and vision

    turns it into a goodor service.

    Richard Branson,

    left, is Britainsmost famousentrepreneur

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    Entrepreneur Task1. Define what is an entrepreneur.

    2. Identify 4 entrepreneurs and the

    business they were involved with.3. Using the internet, write a short

    biography of the 4 entrepreneurs.

    4. What skills or personality traits do youthink entrepreneurs have?

    5. Describe the role of the entrepreneur insetting up a business.

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    1. Define what is anentrepreneur

    A a person who starts a businessfrom their own idea with the

    intention of making a profit. Theperson who brings together thefactors of production.

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    Questions 2 & 3

    Tell the class about theentrepreneurs you researched.

    4 Wh t kill lit

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    4. What skills or personalitytraits do you think

    entrepreneurs have? Entrepreneurs display creativity,

    innovation, imagination and are risk-takers. Entrepreneurs normally areassociated with SMEs (Small to MediumEnterprises), however as we have seen

    they can operate in large firms too.

    5 D ib th l f th

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    5. Describe the role of theentrepreneur in setting up abusiness

    Entrepreneurs develop the business idea. They are not always theinventor (the originator of the product/service), but are innovative.

    They organise the resources. They make the decisions as to thelocation of the premises, method of production, product design,prices, wages. As the firm grows decisions may be passed down toothers as Richard Branson does.

    Arrange for the financing. Entrepreneurs may put personal moneyin, but they also find backers. The central business idea and thebusiness plan are central to receiving funding.

    They are the risk-takers. If it goes wrong it is they who suffer. AsJohn DeLorean did! He used personal AND Government money to fundDMC, but when it all went wrong he went bankrupt!

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    Role of Entrepreneur Identifying business opportunities Franchising Combining Factors of Production Innovation and Risk Taking

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    Identify Business

    Opportunities Look for a gap in the market

    Examples: McDonalds Home Delivery in

    Clydebank? Virgin Galactic MJM

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    Entrepreneurs and

    Franchising In order to minimise risks, many

    young entrepreneurs have taken to

    using franchises as a means ofstarting up a business.

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    Combining Factors of

    Production The Entrepreneur brings together Land, Labour

    and Capital.

    Lets look at Richard Branson at Virgin: He would buy or rent the buildings/property

    (LAND)

    He would hire the staff (LABOUR)

    He would raise the money to start the venture aswell as buy machinery/equipment (CAPITAL).

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    Innovation and Risk Taking Entrepreneurs do not invent but innovate. Henry Ford did not invent the automobile but

    through different innovations such as theassembly line and mass production he helpedpopularise car use and make it affordable forcustomers to buy

    Risks involved are usually to do with uncertainty

    and money. No-one knows for sure if a newventure will be successful. The entrepreneurcould go bust like John DeLorean

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    DeLorean Car & Sinclair

    C5

    The DeLorean car bankrupted its owner; the C5 wasalso a massive flop and ruined Sir Clive Sinclairsreputation.

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    Recap Entrepreneurs Role of entrepreneur Entrepreneurs and franchising Combining factors of production

    Innovation and risk taking

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    Today IPO Diagram Sectors of Activity De-industrialisation

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    IPO Diagram

    Input Process Output

    Raw materials workers FinishedNatural resources machinery goods

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    Create an IPO diagram for

    the following:

    a) the schoolb) a football clubc) computer firm

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    Sectors of Industrial

    Activity Primary Sector businesses involved in

    exploiting or extracting natural

    resources (mining, fishing, farming) Secondary Sector businesses involved

    in manufacturing and construction.Includes utilities.

    Tertiary Sector Businesses involved inproviding services such as banking,tourism, security

    a) For each of the sectors of

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    a) For each of the sectors ofindustry identify 3 local

    businesses that operate inthat sector.

    b) Use symbols/images todraw a diagram of thebusiness activity sectors, andplace the businesses in theproper sector

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    De-industrialisation Economies begin in the primary sector

    and as it grows moves through eachsector.

    Reasons for this can be: Changes in demand Increased overseas competition

    Lack of investment Restrictive government policies

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    Explain why there has been agrowth in employment in call

    centres in Scotland, andstate the reasons why it isimportant that Scotland

    continues to attract thesejobs

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    Recap IPO Diagram Sectors of Activity De-industrialisation

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    Today Sole traders Partnerships Private limited companies plcs

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    Types of Ownership Sole Trader Partnerships Private Limited Co. Public Limited Co.

    Franchises Co-operatives Charities

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    Sole Trader One man/woman business Sole Trader owns business. Owner and

    business are the same Owner provides own capital (savings &

    borrowings) Profits go to the owner (but responsible for

    losses) Owner controls business, all decisions are

    theirs

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    Sole Trader +/- Easy to set up Can make decisions

    quickly Personal attention to

    business Profits are not shared

    Can cater for local needs Business affairs keptprivate

    Limited capital Unlimited liability

    Commitment (longhours, every day)

    New ideas may be

    limited

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    Partnerships A business owned by several people 2-20 Deed of Partnership contract dealing with share of

    profits, roles and duties, capital contributed,

    dispute procedures Owned jointly but not always equally Partnership is an extension of sole trader Capital provided by partners

    Profit goes to partners, not always equally All partners entitled to participate in management

    (unless silent partners)

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    Partnership +/- More capital Excessive hours

    can be cut down More ideas may begenerated

    Specialisation can

    occur Limited

    partnerships

    Actions of onepartner binds all

    More discussionand consultation Limitation on

    number of partners

    Unlimited liability Partnership ends if

    a partner dies

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    Private Limited Companies Organisation owned by a group of individuals Memorandum/Articles of Association

    Owned by Shareholders (usually family) whosemain function is to elect Board of Directors Money raised by share issue or borrowing Ordinary Shares & Preference Shares

    Profit shared between shareholders orretained by company

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    Private Ltd. +/- More capital Limited liability

    Owner can retaincontrol

    Company does not

    die if owners die

    Must be registeredwith Registrar ofCompanies

    Harder to motivate &control workers

    High set up costs(legal and

    administrative) Diseconomies of scale

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    Public Limited Companies Org. owned by a group of individuals, has plc after name Certificate of Incorporation approved by Registrar of

    Companies Shareholders 2+. Shares sold on stock exchange.

    Prospectus prepared to attract shareholders Capital raised by share issue or borrowing Profits shared between shareholders or retained by

    company Board of Directors = Divorce of ownership and control

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    plc +/- More capital Employ specialists

    Limited liability Company does not

    die if owners die

    Shares can beissued throughstock exchange

    Formation expensive Must publish accounts

    May become too largeto manage effectively Decisions more

    difficult to arrive at

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    Recap Sole traders Partnerships Private limited companies plcs

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    Today Franchise Co-operatives Charities Public Sector Organisations and

    Corporations

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    Franchise Business buys a license to operate a well

    known firm

    Owned by Franchisor Franchisee pays Franchisor to get

    license as well as a royalty

    Franchisees runs business onFranchisors guidelines

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    Franchise +/- Franchisor provides a

    lot of support;

    training to startbusiness, equipment,materials, advice,brand name

    Take over asuccessful, winningformula

    Franchisee doesnthave complete

    freedom May not agree with

    decision placedupon you

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    Co-operatives Organisations set up to benefit workers or

    consumers Retail owned by workers and shoppers Producer owned by workers Retail every pound spent receives dividend or

    voucher

    Producer money comes from workers whoshare profits and share a salary Board of Directors (who may also be workers)

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    Co-operatives +/- Less conflict

    between workers

    and managers Workers should be

    more motivated

    Difficult to growand find additional

    capital New workers may

    not be able to raisecapital needed to

    join co-op

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    Charities An organisation formed to raise money for

    underprivileged people

    Trustees Charities raise money through shops,donations and lottery money

    Surplus after costs goes to the needy Board of Managers

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    Charities +/- If charity has

    status of

    charitable trust itdoesnt pay tax Looks after less

    privileged and the

    environment

    Less money may bedonated due to

    introduction oflottery Relies on voluntary

    workers who may

    not be paid forwork

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    Public Sector

    Organisations Businesses set up by an Act of Parliament Government provides capital throughTreasury

    Govt. appoints Chairman and BoardThey may be natural monopolies May be unattractive to private sector due

    to enormous capital investment

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    Public Corporations Reasons for being set-up:To avoid wasteful duplication and

    confusionTo set up and run important non-

    profitable services

    To prevent exploitation of consumersTo protect jobs and key industries

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    Identify as many differenttypes of business

    organisations as you can thatare involved in producing a

    new music CD

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    Recap

    Franchise Co-operatives Charities Public Sector Organisations and

    Corporations

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    Today

    Privatisation Business Objectives Mission Statements

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    Privatisation

    The selling off of PublicCorporations to the private sector

    Why Privatise?To improve efficiency by

    introducing competition

    Shareholders in Modern Society Privatisation raises huge monies

    for government

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    Business Objectives

    Survival Growth and development Profit maximisation Social responsibility Providing a service

    Objectives by Business

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    Objectives by BusinessSector

    Type ofBusiness

    Aims/Objectives

    Private Sector Survival, profit maximisation,increase returns toshareholders

    VoluntarySector

    Help others, maximise cashcollections, offer a service tocommunity

    Public Sector Help people, improve quality of

    service, cut costs, raise

    Q i B i

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    Questions a BusinessShould Ask Itself

    Peter Drucker (1973) believes abusiness should ask:

    What is our business? Who is the customer? What is value to the customer? What will our business be? What should our business be?

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    Mission Statements

    A companys raison dtre

    Why Define Aims/Objectives? End result to work to

    Goals motivate people

    Keeps focus and direction

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    Mission Statements

    We exist to refresh everyone wetouch

    We strive to lead in the invention,development and manufacture of

    the industry's most advancedinformation technologies

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    Mission Statements

    Qualities of Good Mission Statements:

    Visionary

    Clarify intentions and aspirations Describe current activities and

    intended position

    Key values of organisation Capable of being realised

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    Recap

    Privatisation Business Objectives Mission Statements

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    Today

    Stakeholders Identifying stakeholders Interest of stakeholders Influence of stakeholders

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    Stakeholders

    Stakeholders are people with a keyinterest in a business

    Stakeholders effect businesses byexerting influence over decisions

    Their influence depends on the

    degree of their involvement orrelative interest in company

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    Identifying Stakeholders

    Owners Employees

    Customers Banks Investors

    Local government suppliers

    Management Members

    Committees Donors Taxpayers

    Community shareholders

    St k h ld

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    StakeholderAims/Objectives

    Owners = profits, dividends

    Managers = promotion, job security

    Employees = wages, working conditions, jobsecurity

    Suppliers = regular orders, payment

    Customers = low prices, high quality

    Banks = loans repaid on time

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    a) What is a stakeholder in business?

    b) Give 3 examples of a stakeholder in

    a businessc) What kind of influence may

    stakeholders be able to exert on

    business?d) Complete the stakeholder grid

    available on the work area

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    Influence of Stakeholders

    Cabinet Backbenchers

    Party MembersTrade Unions Media

    General Public(Voters) Pressure GroupsTony Blair is

    influenced by:

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    Pressure Groups

    A Pressure Group is an organisation formed bypeople with a common interest, who get

    together in order to further that interest.

    Eff i f P

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    Effectiveness of PressureGroups depends on

    Number of peopleinvolved/scale ofoperation

    Amount of presscoverage they receive

    Amount of publicsympathy they receive

    How well organised thecampaign is

    Amount of financeavailable forcampaign

    Ability to lobbypoliticianssuccessfully

    Strength ofindividualcampaigners

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    Explain why it is importantfor managers to

    communicate theirdecisions to stakeholders

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    PEST Analysis

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    PEST Analysis

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    Political Factors

    Tax policy Employment laws Environmental regulationsTrade restrictions and tariffs Political stability

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    Economic Factors

    Economic growth Interest rates Exchange rates Inflation rate Unemployment

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    Social Factors

    Demographics LifestylesTrends and fashions Attitudes Education levels Ethnic markets

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    Technological Factors

    ICT R&D activity Automation Rate of technological change E-commerce

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    Competitive Factors

    Product differentiation Price wars Profit margins Imitators Location

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    Complete a PEST Analysis

    grid for an industryselected by the teacher.

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    Recap

    PEST Analysis (External Analysis) Political Factors Economic Factors Social FactorsTechnological factors Competitive Factors

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    Today

    Sources of Finance

    Internal

    External

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    Sources of Finance

    Internal Sources of

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    Internal Sources ofFinance

    Retained Profits profit kept bycompany for future activities

    Selling Assets money raised byselling off an asset no longer needed

    Both are Short-term

    External Sources of

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    External Sources ofFinance

    Long Term (10 years +) Issuing Shares capital raised by

    selling shares Debentures a fixed interest long

    term loan Loans borrowing money, repaid over

    a time period with interest Mortgages a loan secured for

    property

    External Sources of

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    External Sources ofFinance

    Medium Term (1-10 years) Leasing renting equipment or

    premises Hire Purchase acquiring an asset

    on credit followed by fixed

    payments. After last instalmentpurchaser owns asset. Loans

    External Sources of

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    External Sources ofFinance

    Short Term (up to 1 year) Overdraft borrowing more money

    than is available in bank accountTrade Credit businesses receive

    goods first, then pay later

    Factoring a specialist businesscollecting unpaid debts for a fee

    Additional Sources of

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    Additional Sources ofFinance

    LEC ScottishEnterpriseRenfrewshire

    Local authorities East RenfrewshireCouncil

    GovernmentPartnerships Business Gateway

    Grants and allowances Repayable Grants,Soft Loans, Subsidies

    EU grants RegionalDevelopment Fund &Social Fund

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    Recap

    Sources of Finance

    Internal

    External

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    Today

    MergerTakeover

    De-merger Divestment Horizontal integration Vertical integration Diversification

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    Methods of Growth

    Merger an agreement to bring two firmsunder one board of directors

    Takeover when a firm buys over 50% ofanother firms share capital

    De-merger when a firm is split into twoparts

    Divestment selling off parts of businessno longer fitting long-term strategy

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    Horizontal Integration

    Occurs when a firm takes over ormerges with another firm at the

    same stage of production.

    + =

    Benefits of Horizontal

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    Benefits of HorizontalIntegration

    This can help eliminate competition

    Can lead to increased market share

    Allows for economies of scale Combined company becomes more strong

    and secure

    Acquisition of other companys assets

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    Vertical Integration

    Rubberplantation

    Carshowroom

    Forward

    Backwar

    d

    Benefits of Vertical

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    Benefits of VerticalIntegration

    It reduces costs as there are nomiddlemen; more profits are kept

    Company benefits from greatereconomies of scale

    Processes can be linked easily

    (supplies are guaranteed, retailsoutlets available for products to besold in)

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    Diversification

    Diversification is when businessesreduce risk by expanding the

    number of goods/services theyprovide

    Diversification Benefits

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    Diversification Benefits(aka Conglomerate Integration)

    Reduces risk of business failure (ifone part fails, there is another to

    compensate!) Business becomes larger and more

    financially secure

    Firm acquires assets of the othercompany

    State 3 factors that affect a business

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    a) State 3 factors that affect a business

    b) give an example for each factors of aPEST analysis

    c) explain merger and demerger

    d) list and explain 3 sources of finance

    e) what is divestment?

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    Recap

    MergerTakeover

    De-merger Divestment Horizontal integration Vertical integration Diversification

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    Today

    Multinationals Social Responsibility

    Exxon Valdez

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    Multinationals

    What is a Multinational?

    A company with HQ in one countrybut with bases, manufacturing orassembly plants in others

    Why become a

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    Why become aMultinational?

    Companies may become Multinationals to:

    increase market share

    secure cheaper premises and labour to avoid tax or trade barriers

    to take advantage of government grants

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    Multinationals +/-

    Provide jobs &income

    Improve level ofexpertise of localworkers

    Economies of Scale

    Jobs may only below-level skills

    Profits go back tohome country

    Cut corners

    May exert political

    muscle

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    Social Responsibility SR is about how companies manage

    their business processes to produce anoverall positive impact on society - CSR

    Major Concerns High Fossil fuel emissions

    Global warming Exploitation of workers Safety of employees

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    Social Responsibility

    Levis Sweatshop workers EuroDisney US culture invades

    France DDT pesticide banned in High

    income countries, yet sold on to

    low income nations

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    Exxon Valdez Disaster 1989 Exxon Valdez

    disaster in Alaska

    11 million gallons of oilspilled over 1,500 mileshoreline

    500,000 birds dead

    4,500 otters dead

    14 killer whales dead

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    Aftermath

    Clean-up cost $100 million 1994 fined $5 billion by US courts

    Exxon Valdez synonymous withcorporate arrogance and shirkingof responsibility Alabama court

    Consumer boycott: Exxon slippedfrom 1st to 3rd biggest oil company

    1999 Exxon merged with Mobil

    Has Exxon learned its

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    lesson?

    In 2002 ExxonMobil donated:

    $2 million to US Education AllianceProgram

    $100 million to Global Climate andEnergy Project

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    Social Responsibility +/-

    Customerperceivescompany in good

    light

    Financial cost

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    Today

    Multinationals Social Responsibility

    Exxon Valdez

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    For each of the followingexamples, identify whichwould be the best type of

    business organisation to use.Justify your decision for each.A) firm of solicitors

    B) window cleanerC) garage repair and sales

    c o e o ow ngservices are provided by

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    p ygovernment and are publicly

    funded? Identify whetherthey are funded by Scottish

    or UK government.A) university educationB) local bus serviceC) water supply

    D) sheltered housingE) Letter postal service

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    Identify 2 business

    objectives of HBOS fromcase study on p. 30

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    How do businessobjectives of an

    organisation like the BBCdiffer from STV?