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BUSINESS MANAGEMENTManaging Staff in Small Business-Lesson One
MANAGING STAFF IN SMALL BUSINESS – AREA OF STUDY 3RECRUITMENT, SELECTION, EMPLOYMENT ARRANGEMENTS, LEGAL REQUIREMENTS FOR EMPLOYING STAFF
Outline
•Employing staff
•Employment cycle
•Human resource management
•Planning for staff
•Methods of Recruitment
Textbook
•You will need the CD from Business Management Unit 1 & 2 by Allister Rouse et al
•Optional Study B on the CD
EMPLOYING STAFF
•AT SOME STAGE A SMALL BUSINESS WILL NEED TO EMPLOY STAFF
•SUCCESS OR FAILURE DEPENDS ON QUALITY OF STAFF EMPLOYED
•COST INVOLVED WITH RECRUITING NEW STAFF
•LOSING STAFF CAN ALSO HAVE A COST TO THE BUSINESS
THE EMPLOYMENT CYCLE
•Using the CD find the definition for the employment cycle
•Using your own words write a definition for the employment cycle
•Fill out in the document Employment Cycle which can be found in the link below:
•Employment Cycle.docx
EMPLOYMENT CYCLE - PHASES
•1) THE ESTABLISHING PHASE
•2) THE MAINTAINING PHASE
•3) THE TERMINATING PHASE
TERMINAIN G PHASE
• voluntary and involuntary separation
ESTABLISHING PHASE
• Planning for staffing needs• Recruitment• Selection• induction
MAINTAINING PHASE
• Employment arrangements• Training and
development• Recognition and
reward• Staff performance
Employment cycle
•List the four key areas related to the ‘establishment phase’ of the employment cycle
•Explain why the ‘maintenance’ phase of the employment cycle is so important for small business
•The ‘termination’ phase of the employment cycle can often be the most difficult for employers and employees. Why do you think this is the case?
HUMAN RESOURCE MANAGEMENT•Using the CD find the definition for
Human resource management
•Using your own words write a definition for Human resource management
•USUALLY THE SMALL BUSINESS OWNER AND MANAGER ARE THE SAME PERSON INCLUDING HUMAN RESOURCE MANAGEMENT
PLANNING FOR STAFFING NEEDS•MOST IMPORTANT DECISION FOR
SMALL BUSINESS IS RECRUITING RIGHT STAFF
•CLEAR UNDERSTANDING OF POSITION REQUIRMENTS
•PEOPLE/STAFF IMPORTANT
PLANNING FOR STAFFING NEEDS•Using the CD find the definition for:•Job Analysis•Job Description•Job Specification
•Using your own words write a definition for the above.
RECRUITING STAFF
•“the process of locating and encouraging potential applicants to apply for a specific position of employment.”
•INTERNAL
•EXTERNAL
INTERNAL EXTERNALRECRUITMENT RECRUITMENTAdvantages Advantages
•Creates promotion opportunities within business and helps develop career pathways for individual employees
•Creates a greater pool of potential applicants
•Promotion creates improved morale for individual employees
•New employees bring new or fresh ideas into the business
•Recruitment is less expensive •New employees can be used as a catalyst to bring about change in the business
•May result in increased individual commitment by employees
•The applicant is already familiar with organisational culture and procedures
•An external applicant is more likely to have the required skills and can step straight into the position with little training
INTERNAL EXTERNALRECRUITMENT RECRUITMENTDisadvantages Disadvantages
•Poor attitudes and work habits from the past may continue in the new position
•Recruitment costs may be higher due to external advertising
•There is likely to be a limited number of potential applicants
•May impact negatively on existing employees
•Outside employees may not fit the culture of the business
•The person may turn out to be unsuitable for the position
METHODS OF RECRUITMENT
•NOTICEBOARDS AND NEWSLETTERS•ADVERTISING•INTERNET•EMPLOYMENT AGENCIES•PROFESSIONAL ASSOCIATIONS•NETWORKING•PREVIOUS APPLICANTS•WORK EXPERIENCE STUDENTS
JOB ADVERTISMENTS
•ACTIVITY 8.3 •Using Seek or other online recruitment
search engines find three job advertisement and answer the questions 1 – 3
•If not completed before end of the lesson it needs to be completed for homework and email to me before next lesson.
ACTIVITY 8.3
•Search the internet using Seek or other online recruitment search engines and collect three examples of job advertisements. Use these advertisements to complete the following tasks
• 1. Identify the job advertisements that, in your opinion, create a good impression of the business. Underline or highlight particular aspects of each advertisement that you feel create a good impression of the business.
ACTIVITY 8.3
•2. Using the job advertisements you have collected, make a list of the information that should be included in a job advertisement
•3. Write a short, informative piece for small business owners that addresses the following topics:
•Creating a good impression of your business through job advertisements.
•Essential information you should include in all job advertisements.
REMINDER
•Activity 8.3 needs to be completed and email to me at:
•Save the file as a word document called “Activity 8.3”
•Next lesson – How staff are selected
