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7/31/2019 Business Model and Information System of Dell Computers
1/4
BUSINESS MODEL AND INFORMATION SYSTEM
OF DELL COMPUTERS
INTRODUCTION:-
A business model describes the rationable of how
an organisation creates, delivers, and captures value (economic,
social, or other forms of value). The process of business model
construction is part of business strategy.
An information system (IS) - is any combination of informationsystem and people's activities that support operations, management
and decision making.
ABOUT DELL COMPUTERS:-
Dell Computer Corporationis a major manufacturer of personal
computers, computer peripherals, and software. Among the leading
producers of computers in the world, Dell sells its products directly tocustomers through the Internet and mail-order catalogs rather than
through retail outlets.
Dell was founded in 1984 by Michael Dell. In 1983, during his
freshman year at the University of Texas, he bought excess inventory
of RAM chips and disk drives for IBM personal computers from
local dealers.
The company soon began manufacturing its own IBM-compatible
computers under the name PCs Limited. Because Dell soldcomputers directly to users through advertisements in magazines and
catalogs, the company could price its machines lower than those sold
through retail stores.
7/31/2019 Business Model and Information System of Dell Computers
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BUSINESS MODEL OF DELL COMPUTERS:-
1. Compliance With Laws and Rules:- For Dell, compliance is about
adhering to the local laws throughout their global business and to the
internal rules defined in their Code of Conduct. Effective and alignedcompliance programs are even more important during times of
economic uncertainty. Now, more than ever, their shareholders and
their stakeholders expect us to run their operations profitably, safely,
legally and ethically.
2. Credibility With Stakeholders:- Credibility is about making sure to
customers, employees, shareholders and other stakeholders know
and recognize Dells commitment to ethical and legal behavior. Bybinding their ethics and compliance efforts to their overall business
goals, they strive to inspire trust and aspire to be a role model in the
business world. They continue to learn from the many stakeholders
whose lives and businesses they affect.
3. Business Ethics Leadership Alliance:- In December 2008, Dell
was invited by the Ethisphere Institute to help launch the Business
Ethics Leadership Alliance (BELA) as a charter member and the key
representative from the technology industry. With a mission to
reinforce ethical principles and priorities, BELA aims to strengthen
worldwide confidence in free enterprise. Their participation magnifies
Dell's successes by sharing their own best practices and
consolidating efforts throughout their global business.
4. Open Compliance and Ethics Group:- They are founding member
of the Open Compliance and Ethics Group (OCEG), and continue as
an active Leadership Council Member. OCEG provides the goldstandard for best-practice ethics and compliance programs by
promoting Principled Performance. It places corporate culture at the
heart of its comprehensive guidance, standards, benchmarks and
tools for integrating governance, risk and compliance processes.
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INFORMATION SYSTEM OF DELL COMPUTERS:-
Information systems were critical to Dell. The information systems
supported the Dell.Direct business model by providing a range of tools
from order entry to production integration.Information systems
provided the means for delivery of instant information to employees
through e-mail or over the intranet. And information systems were a
way to connect suppliers to the business, to collect and analyze
information collected from the marketplace, and to support decisions
on everything from hiring practices to product offerings to pricing.
The backbone of the information system was an architecture called
"G2". The G2 architecture was an object-based infrastructure, with a
web browser front end interface. It had a single point of connection
and was built in small pieces.There was local control of functionality but
a global view of the business.The primary components of the G2
architecture were commonly available applications such as Microsoft
office, database engines, and Internet servers. The G2 architecture wassimilar in design to the Dell organization structure, which was also built
in small pieces, with local control but a global view of the business.
"We have to have an information architecture that can grow as fast as
our business grows," explained Gregoire.
The information systems were highly decentralized. No programmers
reported directly to the CIO. Instead, each division and business hadsome IT people.
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IT support Dell for making Business-
If Dell is an organic body then IT is blood of dell which transfer/provide
information to its functional part of its body.
IS use in DellThere are many function/Service provided by Dell like..
1. Cloud Computing and Virtualization.
2. Education Technology.
3. Global Service.
4. Efficient IT.
5. Security.
6. Storage.
SUBMITTED BY:-
VARUN KUMAR SINGH
12BSP1362
SECTION B