1st WG-GIC Meeting for 2012Audio Visual Room, BOI Penthouse

30 March 2012, 2:00 p.m.

TABLE 1

No. of Respondents by Region

REGIONSNO. OF

RESPONDENTS

%

REGION 1 0 0

REGION 2 3 0

REGION 3 10 1

REGION 4A 43 5

REGION 4B 3 0

REGION 5 256 31

REGION 6 77 9

REGION 7 139 17

REGION 8 2 0

REGION 9 3 0

REGION 10 56 7

REGION 11 27 3

REGION 12 30 4

CARAGA 27 3

CAR 80 10

NCR 82 10

TOTAL 838 100

TABLE 2No. of Respondents Applying for New and Renewal

New/Renewal No. of Respondents %

New 68 8Renewal 770 92Total 838 100

TABLE 3Respondents by Designation (New/Renewal)

Designation New Renew Total %

Owner 45 335 380 45Owner/Manager 9 163 172 21Employee/Manager 3 105 108 13Employee/Staff 9 135 144 17Others 2 32 34 4Total 68 770 838 100

TABLE 4Respondents by Nature of Business (New/Renewal)

Nature of Business New Renew Total %Agriculture 6 46 52 6Services 32 300 332 40Mining & Quarrying 0 7 7 1Manufacturing, Contruction, real estate Dev't. 1 77 78 9Wholesale & Retail Trade 29 336 365 44Others 0 4 4 0Total 68 770 838 100

TABLE 5Respondents by Business Classification (New/Renewal)

Classification New Renew Total %Single Proprietorship 63 591 654 78Corporation 3 158 161 19Partnership 2 14 16 2Cooperative 0 7 7 1Total 68 770 838 100

TABLE 6Respondents by Type of Ownership (New/Renewal)

Ownership New Renew total %

Filipino 68 732 800 95Joint Venture 0 22 22 3Foreign 0 16 16 2Total 68 770 838 100

TABLE 7Respondents by Size of Business (New/Renewal)

Business Size New Renew Total %Micro 46 431 477 57Small 15 160 175 21Medium 5 96 101 12Large 2 83 85 10Total 68 770 838 100

TABLE 8Respondents by Length of Business (New/Renewal)

Years New Renew Total %0-11Months 45 41 86 111-5 Years 16 271 287 346-10Years 5 174 179 2111 Years & above 2 284 286 34total 68 770 838 100

TABLE 9Respondents by Length of Time (New/Renewal)

Length of Time New Renew Total %< 10mins. 1 4 5 010-30mins. 6 51 57 731-60mins. 2 20 22 31-2 hours 9 54 63 7Within a day 18 207 225 272-3 Days 16 211 227 274-5 Days 11 131 142 17Others 5 92 97 12Total 68 770 838 100

TABLE 10Respondents by Number of Steps (New/Renewal)

No. of Steps/Procedures New Renew Total %1 step/procedure 2 27 29 32 steps/procedures 3 28 31 43 steps/procedures 8 97 105 134 steps/procedures 18 144 162 195 steps/procedures 13 155 168 206 steps/procedures or more 24 319 343 41Total 68 770 838 100

TABLE 11Respondents by Number of Signatories (New/Renewal)

No. of Signatories New Renew Total %1 signatory 13 98 111 132 signatories 22 186 208 253 signatories 5 100 105 134 signatories or more 28 386 414 49Total 68 770 838 100

TABLE 12Respondents by Number of Forms (New/Renewal)

Forms Used New Renew Total %1 Form 40 383 423 512 Forms 11 159 170 203 Forms or More 17 228 245 29Total 68 770 838 100

TABLE 13Respondents by Fees Paid (New/Renewal)

Fees Paid New Renew Total %Yes 67 745 812 97No 1 25 26 3Total 68 770 838 100

TABLE 14Respondents by Cost of Fees (New/Renewal)

Price New Renew Total %Less than P500.00 4 22 26 3P501.00-1,000.00 9 35 44 5P1,001.00-5,000.00 42 246 288 34P5,001.00-10,000.00 7 167 174 21Above P10,000.00 5 275 280 34N/A* 1 25 26 3Total 68 770 838 100

*Respondents who did not pay fees. (See table 13)

TABLE 15Respondents Issued Receipts or Not (New/Renewal)

Issued Receipt New Renew Total %Yes 66 736 802 96No 1 9 10 1N/A* 1 25 26 3Total 68 770 838 100

TABLE 16Respondents by Facilitation Fees (New/Renewal)

Facilitation New Renew Total %Yes 7 52 59 7No 61 718 779 93

Total 68 770 838 100

TABLE 17Respondents by Areas for Improvement (New/Renewal)

First Choice (Rank 1 only) New Renew Total %1. Reduce number of steps and procedures 24 257 281 332. Reduce Transaction Time 12 88 100 123. Publish/Post list of Requirements 8 107 115 144. Publish/Post cost of fees and taxes 7 58 65 85. Improve information dissemination about process and requirements

7 103 110 13

6. Establish online aplication and payment systems 10 157 167 20Total 68 770 838 100

TABLE 18Respondents Overall Performance (New/Renewal)

Performance New Renew Total %1. Extremely Dissatisfied 1 8 9 12. Dissatisfied 2 21 23 33. Somewhat Dissatisfied 2 32 34 44. Somewhat Satisfied 12 181 193 235. Satisfied 47 482 529 636. Extremely Satisfied 4 46 50 6Total 68 770 838 100