BUSINESS PERMITS & LICENSING OFFICE CITIZEN’S CHARTER --- END OF TRANSACTION --- ISSUANCE OF BUSINESS/MAYOR’S PERMIT (NEW APPLICATION) Arlene Dorosan Rhodora Garduque Liza Cruz Divina Escoto Rosalie Palces Mary Carr Binay Amy Jayne Santos Rosalina Altar Czarina LLeva STEPs APPLICANT SERVICE PROVIDER duration person / office in charge amount requirements 1 Submit the duly accomplished Application Form and other requirements Receiving of duly accomplished Application Form and other requirements Verification of Documents 5 mins Maricel Obal Aubrey Vargas Froilan Ulep Rosalia Ojo Duly accomplished application form and other requirements 2 Verification of applicant’s record and/or previous apprehensions 5 mins Arlene Dorosan Jimboy Catugda, Jonathan Raymond Baylon Jeffrey John Rodriguez 3 Encoding and Issuance of Statement of Account 5 mins 4 Review and approval of assessment 5 mins Daisy Santiago 5 Upon the receipt of the Statement of Account, proceed to City Treasurer’s Office for Payment of required fees City Treasurer’s Office Statement of Account, Application Form and other documents stated above 6 Upon receipt of the Official Receipt, proceed to Sanitation Division for the Application of Sanitary Permit Sanitation Division Official Receipt and other documents stated above 7 Upon the issuance of the of Sanitary Permit, proceed to BPLO to submit Application Form together with the Sanitary Permit, Official Receipts and other documents stated above. Receiving of the Application Form together with the Sanitary Permit, Official Receipts and other documents stated above. Issuance of Claim Stub 2 mins Emerlinda Mauricio Annabelle Umbal Rogelio Nobleza Official Receipt, Sanitary Permit Application Form and other required documents 8 Printing of Business/Mayor’s Permit 3 mins Jim Boy Catugda Howard Bactol Jonathan Raymond Baylon Jeffrey John Rodriguez 9 Final Checking/Review of all documents/Requirements needed 5 mins Daisy Santiago 10 Approval/Signing of Business/ Mayor’s Permit 2 mins Atty. Melanie T. Soriano-Malaya Application Form together with the Sanitary Permit, Official Receipts and other documents required 11 Recording of the Business/ Mayor’s Permit for Release 3 mins Rainelda Quiambao 12 Submit the claim stub Releasing 2 mins Democrito Devanadera Rene Legaspi Maria Luisa Ocampo Claim Stub

BUSINESS PERMITS & LICENSING OFFICE CITIZEN…paranaquecity.gov.ph/pdf/charter/1NEWAPP_PERMIT.pdf · BUSINESS PERMITS & LICENSING OFFICE CITIZEN’S CHARTER--- END OF TRANSACTION

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BUSINESS PERMITS & LICENSING OFFICE

CITIZEN’S CHARTER

--- END OF TRANSACTION ---

ISSUANCE OF BUSINESS/MAYOR’S PERMIT (NEW APPLICATION)

Arlene Dorosan Rhodora Garduque Liza Cruz Divina Escoto Rosalie Palces

Mary Carr Binay Amy Jayne Santos Rosalina AltarCzarina LLeva

STEPs APPLICANT SERVICE PROVIDER duration person / office in charge amount requirements

1 Submit the duly accomplished Application Form and other requirements

Receiving of duly accomplished Application Form and other requirementsVerification of Documents

5 mins

Maricel ObalAubrey VargasFroilan UlepRosalia Ojo

Duly accomplished application form and other requirements

2 Verification of applicant’s record and/or previous apprehensions

5 mins

Arlene Dorosan Jimboy Catugda, Jonathan Raymond Baylon Jeffrey John Rodriguez

3 Encoding and Issuance of Statement of Account 5 mins

4 Review and approval of assessment 5 mins Daisy Santiago

5Upon the receipt of the Statement of Account, proceed to City Treasurer’s Office for Payment of required fees

City Treasurer’s Office

Statement of Account, Application Form and other documents stated above

6Upon receipt of the Official Receipt, proceed to Sanitation Division for the Application of Sanitary Permit

Sanitation DivisionOfficial Receipt and other documents stated above

7Upon the issuance of the of Sanitary Permit, proceed to BPLO to submit Application Form together with the Sanitary Permit, Official Receipts and other documents stated above.

Receiving of the Application Form together with the Sanitary Permit, Official Receipts and other documents stated above.

Issuance of Claim Stub

2 mins

Emerlinda Mauricio Annabelle Umbal Rogelio Nobleza

Official Receipt, Sanitary Permit Application Form and other required documents

8 Printing of Business/Mayor’s Permit 3 mins

Jim Boy Catugda Howard BactolJonathan Raymond Baylon Jeffrey John Rodriguez

9 Final Checking/Review of all documents/Requirements needed

5 mins Daisy Santiago

10 Approval/Signing of Business/Mayor’s Permit 2 mins Atty. Melanie T. Soriano-Malaya

Application Form together with the Sanitary Permit, Official Receipts and other documents required

11 Recording of the Business/Mayor’s Permit for Release 3 mins Rainelda Quiambao