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Business Plan
Tuesday, March 14, 2006
®
Slide 2
Contact
• Jack Smith123 MainstreetColumbus, IN 47203(555) [email protected]
• Company Website: www.chipotle.com
Slide 3
The Idea
• The idea for Chipotle (pronounced chi-POAT-lay) is simple: Offer a simple menu of great food prepared fresh each day, using many of the same cooking techniques as gourmet restaurants.
• Then serve the food quickly, in a cool atmosphere.
Slide 4
The Sandbox: “Fast-Casual”
• We compete in a category of dining called “fast-casual”—the fastest growing segment of the restaurant industry.
• The fast-casual market pulls together the finer qualities of multiple restaurant sectors. It takes the fast from fast-food, the quality and ambience of casual dining, and adds a focus on health and freshness, all at an average ticket price below $10.
• Because of these appealing characteristics, sales for the market have grown at an average of 12.5% per year since 2001.
Slide 5
The Business Model
• Using higher-quality ingredients. We use a variety of ingredients that we purchase from carefully selected suppliers. We concentrate on where we obtain each ingredient. Some of the ingredients we use include naturally raised pork, beef and chicken, as well as organically grown produce, and we continue to investigate using even more naturally raised, organically grown ingredients, in light of pricing considerations.
• A few things, thousands of ways. We only serve a few things: burritos, burrito bols (a burrito without the tortilla), tacos and salads. We plan to keep a simple menu, but we'll always consider sensible additions.
Slide 6
The Menu: Choose an Entrée…
Slide 7
And Finish Up…• A focused menu.
You choose exactly what you want. We make it while you watch. That may mean a little more salsa, a little less sour cream, whatever you'd like. Build your version of the perfect burrito.
Price of Desire: About 5 Bucks.
The Customer:Market Analysis
Slide 9
The Customer
• The primary customer for Chipotle’s is between the ages of 25 and 54. The customer is slightly older than the typical fast-food customer mainly due to their desire for a more healthy menu without sacrificing speed.
• These customers desire a…– Focus on freshness, with products made to order, and excluding the
use of frozen ingredients and microwaves – Focus on innovative flavors, including condiments that fuse elements
from distinct cuisines – Focus on consumer choice, sometimes provided through extensive
selection of condiments, but frequently extended to complete control of product content
– Focus on health, including whole-grain, and organic, as well as trans-fat and MSG free ingredients
Slide 10
Bartholomew County, Indiana
Slide 11
Community Profile
• Population of Columbus is 40,000• County (Bartholomew) population is 70,000• Manufacturing is main industry. Two Fortune 500
companies – Cummins Engine Co. (diesel engines) and ArvinMeritor (auto parts)
• Also, a regional hub for retail, educational and medical services
• In 1994, Columbus, Indiana was one of ten cities in the
United States awarded “All America City” status
Slide 12
Business Climate
• Columbus has the best business climate in Indiana:• Ranked #1 of any city under 50,000 population in
Indiana (Site Selection Magazine)
• Columbus has the 30th best small community business climate in the United States• Based on a February 2002 ranking by
BizDemographics of 496 small U.S. cities
Slide 13
A Growing Community
Slide 14
An Educated Customer Base
Slide 15
A Market of Wealth
Slide 16
Targeted Customers
• Within Columbus, Indiana, Chipotle’s will target three primary customer segments. These are as follows:– The Local Market: Defined as customers within a seven
mile radius of the store location.
– Commuting Workers and Tourists: Customers commuting into the city on a daily basis or for leisure travel.
– Commercial Events: Business customers within the county that require catering services.
Target Market DescriptionsDescription Target Market #1 Target Market #2 Target Market #3
Name Local Market Commuting Workers & Tourists
Commercial Events
Description People and households within 7 miles of the restaurant
People migrating into Bartholomew County for work or tourism
Commercial business in Bartholomew County that need catering event services
Demographics Consumers ages 25 to 54 / $54,000 average household income
Workers and Tourists ages 21 to 54
Businesses from 20 to 300 employees
Buying Behavior Frequent but small purchases (5 times per year at about $9.00 per patron)
Infrequent but larger purchases (1 time but spends upward of $12.00 per patron)
Infrequent but very large purchases (2 events per year spending $600.00 per event)
Size (numbers/dollars) 58,600 residents / 20,000 households / $58 million local market for restaurant sales
9,000 daily commuters / 28,000 annual tourists
400 businesses
Projected Sales $400,000 $150,000 $100,000
Trends slow to moderate growth / spending less on meals away from home on average
Good growth / new arts theatre nearby should improve traffic
Excellent growth in company numbers and employment trends
Target Market StrategyStrategy Target Market #1 Target Market #2 Target Market #3
Positioning Message The Gourmet Restaurant Where You Eat With Your Hands
Gourmet Burritos…Fast Big Burritos For Big Crowds
Pricing Entrees between $4 and $6 Entrees between $4 and $16 Per head range from $8 to $12
Product Customization Lunch time drive-thru speed is largest consideration
Banquet style service
Distribution At retail location At retail location On-site catering set-up and service
Promotions:
-Contact Sphere Visitors center, community development, tourism bureau, hotel concierges
Chamber of commerce, HR managers, event planners, public relations managers
-Advertising Newspaper, yellow pages, specialty publications, website
Hotel brochures, tourism directory, billboards, restaurant guide
Direct mail, business section of newspaper
-Public Relations Annual 5K charity run for diabetes assn.
-Personal Selling Part-time banquet sales coordinator
-Sales Promotions Discount coupons, samples Hotel referral fees 15% off first event promotion
Slide 19
Commuting Patterns
• More than 16% of Bartholomew County’s workforce commutes into Columbus on a daily basis.
• This commuting inflow surges the daily workforce to over 39,000 employees.
Almost 9,000 worker’s
commute into Bartholomew
County every day.
Slide 20
Customer Ring Study
• The proposed location for Chipotle is500 Franklin Street in Columbus, IN
• Within a 7 mile radius of this location the market contains…
Description 7 Miles
Population 58,600
Households 20,000
Average Household Income $54,000Source: Easidemographics.com
Slide 21
The Size of the Market
• According to the 2002 Economic Census for Bartholomew County:– Full Service Restaurants: 104– Total Restaurant Sales ‘02: $78 million– Average Sales Per Rest: $750,000
Slide 22
Targeted Market Size in Dollars
• According to the Consumer Expenditure Survey in 2003, consumers spent an estimated $885 on “Food away from home”
• This would predict the 7 mile market radius to be worth approximately $52 million in restaurant and meal preparation services. ($885 times 58,600 consumers) and could support about 70 establishments.
Slide 23
The Food Service Market in Columbus, IN
Source: Google Earth
Future Site of ChipotleFuture Site of Chipotle
X
Slide 24
The Competition
• Qdoba, is a “fresh-Mex” chain that offers more choices, like poblano pesto burritos, but less discipline in its execution. Its wider menu offerings sometimes compromise food quality. Nonetheless, Qdoba is a series competitor in all respects as it plays in the same “sand box.” In 2003, Qdoba was acquired by Jack in the Box Inc., a publicly traded (NYSE: JBX) restaurant company headquartered in San Diego.
• Bajio Mexican Grill is also a fresh-Mex franchise chain that again offers more choices than Chipotle, but its franchising model puts a strain on store-to-store consistency.
Slide 25
The Message
Slide 26
The Sales Approach
• Chipotle will use a combination of the following media in creating its advertising and promotional campaign:– Yellow Pages– Newspaper– Direct Mail– Radio– Website
Slide 27
The Sales ApproachMedia Annual Cost
Yellow Pages (South Central Edition)
Category: Restaurants, Restaurant Guide $3,600.00
Newspaper (The Republic: Circulation 28,000)
Ad Design Costs $800.00
Media Costs (24 ads @ $328) $7800.00
Direct Mail (Brochures and Special Occasions)
Distribution (5,000 @ $.50 per piece @ $.27 postage) $3,850.00
Radio (QMIX 103 / Adult Contemporary & WTIU/NPR)
Media Costs (600 :30 second ads @ $6.20 per spot) $3,720.00
Total Annual Advertising and Media Costs $19,770.00
Slide 28
The Inner Workings: The Line
Slide 29
Two Things, Thousands of Ways
• We only serve a few things, so we can concentrate on doing them very well. And we use only the best ingredients. But they're simple. And that idea, taking something simple and elevating it to something special is what Chipotle is all about.
• It's all summed up in our name. A chipotle pepper is just a simple jalapeño pepper that's been smoked and dried elevating it from ordinary to something extraordinary. Tasting is believing.
Slide 30
The Inner Workings
• Chipotle will be open six days a week from the hours of 10:00am to 9:00pm.
• To operate the location we require 8 full-time employees and 7 part-time staffers all of which work on a rotating schedule which avoids overtime scheduling. Wages are about $8.00 to $9.00 per hour.
• It is imperative that we keep food costs below 28% of sales and labor costs just under 40%.
Slide 31
Location Design
• The design of Chipotle mirrors the idea behind our food: simple ingredients put together in creative, new ways, elevating them to a higher level.
• Each Chipotle uses the same basic materials—wood, concrete, raw steel and metals—but no two look the same.
Slide 32
Location Interiors
Slide 33
Location Exteriors
Slide 34
The Management Team
• Jack Smith, Location ManagerMr. Smith will oversee the day-to-day operations and management of the location. He has over 14 years of experience in retail fast food and is one of the founding members of Chipotle.
• Loretta Johnson, Assistant ManagerMs. Johnson is an experienced chef with over 12 years of commercial cooking knowledge. She will oversee the all ingredient purchasing and grill staffing according to the philosophies of Chipotle as presented within this business plan.
Slide 35
The Legal Structure
• Chipotle will be legally formed as an “s” corporation.• This structure was selected for its pass through tax
advantages, limited liability protection, and freedom from having to pay corporate income taxes.
• Ownership of shares will be broken down as follows:
Owner Shares Percent Owned
Jack Smith 1,000 50%Loretta Johnson 500 25%Equity Investors 500 25%
Slide 36
Risk Management
• Chipotle will require the following types of insurance in its efforts to manage risk:
– General Liability (up to $2 Million in coverage)
– Worker’s Compensation Policy
– Property Insurance (building & contents)
• In addition, it will also provide health care for its two member management team estimated at about $1,000 per month.
Slide 37
Required Start-Up Funds
Item Amount
Real Estate $220,000
Building $580,000
Equipment $68,000
Furniture & Smallwares $12,000
Initial Inventory $4,500
Deposits $900
Legal & Accounting $2500
Advertising $5000
Working Capital $15,000
Totals $907,900
Slide 38
Capital Strategy
Total Amount Required $907,900
-4 Investors ($50,000 each will get 25% share of company) $200,000
-Commercial Bank Loan (Real Estate & 80% Building) $684,000
-Owners $23,900
Debt Service Payments
-Principal Amount Borrowed $684,000
-Interest Rate 7.25%
-Term In Months 240
Total Monthly Loan Payment $5,406.17
Slide 39
The Milestones
• Present business plan to investors March 2006
• Finish legal work around investments March –April 2006
• Request and review construction bids April 2006
• Obtain building permits May 2006
• Begin construction May 2006
• Begin final fixturing of location July 2006
• Conduct health department inspections August 2006
• Begin hiring and grand opening marketing August 2006
• Cold opening August 22th, 2006
• Grand opening September 1st, 2006