Business Process Re-Enggineering

Busi. Process Re-engg assignment q and ansMultiple Choice Multiple AnswerQuestionA business process re-engineering model has main activities as :-Correct AnswerBusiness Definition , Process Identification , Process EvaluationYour AnswerProcess Evaluation , Business Definition , Process Identification

Select The BlankQuestionHigh success potentials flip side is called as ________.Correct AnswerHigh project riskYour AnswerHigh project risk

Select The BlankQuestion________ is the operational process.Correct AnswerProcurement of raw materialYour AnswerResearch & Development

Match The FollowingQuestionCorrect AnswerYour AnswerERP Challenge 4Organizational InterventionOrganizational InterventionERP Challenge 1Change ManagementChange ManagementERP Challenge 2Shifting from Function to Process ViewShifting from Function to Process ViewERP Challenge 3Faith in Package SoftwareFaith in Package Software

True/FalseQuestionTo implement IT enabled SCM, it is necessary to reengineer the entire supply chain.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionCharacteristics of operational information systems are :-Correct AnswerInformation is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internalYour AnswerUsed by middle managers , Information is generated regularly/repeatedly. , Information is in very detailed form

Select The BlankQuestionAll Barriers to BPR implementation success are the results of ________Correct AnswerRoot CausesYour AnswerRoot Causes

Select The BlankQuestionFinancial Year in India ends on ________.Correct Answer31st MarchYour Answer31st March

Multiple Choice Multiple AnswerQuestionLearning objectives in BPR evolution of BPR for E-Business are :-Correct AnswerUnderstand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesignYour AnswerUnderstand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign

Multiple Choice Multiple AnswerQuestionAreas of Cost Reduction are :-Correct AnswerQuality , Materials , MachinesYour AnswerMaterials , Investment

Multiple Choice Single AnswerQuestionGoal may be defined as a specific component of :-Correct AnswerBusinessYour AnswerBusiness

Multiple Choice Single AnswerQuestionBPR means :-Correct AnswerBusiness Process Re-engineeringYour AnswerBusiness Process Re-engineering

True/FalseQuestionBusiness Processes are set of activities that transform a set of inputs into set of outputs using people & tool.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestion________ BPR methodology has a source as a "Vsens".Correct AnswerKodakYour AnswerDaven port

Select The BlankQuestion________ BPR methodology has a source as "Consultant".Correct AnswerManganelli/KleinYour AnswerManganelli/Klein

Multiple Choice Multiple AnswerQuestionScope of ERP includes :-Correct AnswerOperations , Outbound Logistics , Sales & Marketing to ServiceYour AnswerOutbound Logistics , Sales & Marketing to Service , Operations

Multiple Choice Multiple AnswerQuestionContinuous improvement process consists of :-Correct AnswerDocumentation of existing process , Establishing the measures , Carrying the processYour AnswerDocumentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Single AnswerQuestionControlling functions :-Correct AnswerEvaluates performanceYour AnswerEvaluates performance

Multiple Choice Single AnswerQuestionA need to revisit the organization's vision statement may be due to :-Correct AnswerBenchmarkingYour AnswerStrategic planning

Multiple Choice Single AnswerQuestionWhich is the first communication in re-engineering project?Correct AnswerVision statementYour AnswerMission statement

Multiple Choice Multiple AnswerQuestionApplication Systems Languages are :-Correct AnswerABAP/4 , VB , VC++Your AnswerABAP/4 , Ramco Marshall

True/FalseQuestionThe fourth step in business system planning is the development of process map.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionERP can be made effective by :-Correct AnswerPerformance assessment , Documentation , TrainingYour AnswerPerformance assessment , Documentation , Training

Multiple Choice Single AnswerQuestionSurveys, annual report, interviews are potential sources for identifying :-Correct AnswerFuture visionYour AnswerFuture vision

True/FalseQuestionDuring implementation of re-engineered processes, top management should provide a support.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionWhich process is not dominant in Business Process Re-engineering?Correct AnswerProduct developmentYour AnswerProduct development

Select The BlankQuestionA person performing interpersonal role in organisation is a ________.Correct AnswerLeaderYour AnswerNegotiator

Match The FollowingQuestionCorrect AnswerYour AnswerSoft Barrier 2Group ResistanceGroup ResistanceHard Barrier 1ResourcesResourcesHard Barrier 2PetrochemicalPetrochemicalSoft Barrier 1Individual ResistanceIndividual Resistance

True/FalseQuestionChoice of appropriate channel depends upon the type product or services to be marketed, the volume involved.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionSlow changes & gradual improvement are the characteristics of BPR.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionWhich of the following are process re-designing technique & tools?Correct AnswerSimulation , Indicative thinkingYour AnswerSimulation , Indicative thinking

Multiple Choice Multiple AnswerQuestionManagement of change includes :-Correct AnswerManagement of IT project , Management of peopleYour AnswerManagement of IT project , Management of people , Management of re-engineering process

Multiple Choice Single AnswerQuestionThe purpose of strategic plan response to the factors that are :-Correct AnswerNot within the organization's span of controlYour AnswerWithin the organization's span of control

Select The BlankQuestionDue to process matrix all elements of process re-engineering are understood in terms of their ________.Correct AnswerInter relationshipYour AnswerFunctions

Multiple Choice Single AnswerQuestionReducing lead time is related to :-Correct AnswerProcurement ProcessYour AnswerMaterials

Multiple Choice Multiple AnswerQuestionTypes of redesign Principles & Tactics are :-Correct AnswerRestructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processesYour AnswerRestructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processes

True/FalseQuestionWork should be broadened without sacrificing depth of expertise in strategic areas.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionBusiness objectives are delivered from customer needs & expectations.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhich of the following activity is not included in planning phase of re-engineering project?Correct AnswerConducting benchmarkingYour AnswerConducting benchmarking

Multiple Choice Multiple AnswerQuestionWhich are the objectives of business systems planning study?Correct AnswerDetermination of information system priorities , Managing systems resources to support business objectivesYour AnswerDetermination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit

Multiple Choice Single AnswerQuestionQMS means :-Correct AnswerQuality Management SystemYour AnswerQuality Management System

Multiple Choice Multiple AnswerQuestionCritical Success factor in business are :-Correct AnswerCost reduction , Quality enhancement , Service improvementYour AnswerCost reduction , Quality enhancement , Service improvement

True/FalseQuestion"Indicative thinking" technique is used for purpose of comparison of the re-engineered processCorrect AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionCredit periods, advances for payments, cheques etc. from customer to vendor & vis--vis is called as :-Correct AnswerCash FlowYour AnswerCash Flow

Multiple Choice Single AnswerQuestionApplication Systems Language is :-Correct AnswerABAP 4Your AnswerABAP 4

True/FalseQuestionThe introduction of a new information technology often changes the complex power structure in an organization.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionWhile developing a mission statement which of the following are considered?Correct AnswerReviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraintsYour AnswerReviewing relevant policy , Reviewing applicable directive , Reviewing requirement/constraintsPosted by MindGrill at 6:53 AM 0 comments Links to this postLabels: Business Process Re-EngineeringBusiness Process Re-Engineering - 4

Select The BlankQuestionMake the process intimate with the preferences & habits of ________.Correct AnswerParticipantsYour AnswerParticipants

Multiple Choice Single AnswerQuestionInternal Group resistance describes :-Correct AnswerGroup BehaviourYour AnswerPlural Behaviour

True/FalseQuestionThere is a risk of project failing on account of lack of resources.Correct AnswerTrueYour AnswerFalse

True/FalseQuestionThe critic communicates openly & demonstrates constructive behaviour towards the project goals.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionThe techniques used for understanding the current process are :-Correct AnswerFlow chart techniques , Fish bone diagram , Quality function deployment techniqueYour AnswerFlow chart techniques , Fish bone diagram , Quality function deployment technique

Multiple Choice Multiple AnswerQuestionPitfalls of ERP implementation are :-Correct AnswerLonger Implementation Times , Communication Gap , Inability to support continuous improvement & change managementYour AnswerLonger Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Multiple Choice Single AnswerQuestionThe Organization is looking for solutions outside its competence or project team is not performing, is termed as :-Correct AnswerGeneral Project RiskYour AnswerGeneral Project Risk

Multiple Choice Single AnswerQuestionMRP II was introduced in the year :-Correct Answer1980Your Answer1980

Multiple Choice Single AnswerQuestionThe Concept "Benefits to Society" implies fulfillment of requirements of :-Correct AnswerSocietyYour AnswerSociety

Select The BlankQuestionInternal Resistance is ________Correct AnswerManagerYour AnswerManager

True/FalseQuestionThe project should not be properly explained to the store managers.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionBPR means :-Correct AnswerBusiness Process Re-engineeringYour AnswerBusiness Process Re-engineering

Multiple Choice Multiple AnswerQuestionMRP II is associated with :-Correct AnswerMen , Machine , MaterialYour AnswerMen , Machine , Material

Match The FollowingQuestionCorrect AnswerYour AnswerMISManagement Information SystemManagement Information SystemRole AStrong FacilitatorStrong FacilitatorRole BTeam MemberTeam MemberRole CSubject ExpertSubject Expert

Multiple Choice Multiple AnswerQuestionHierarchical Levels are :-Correct AnswerTop , Middle , BottomYour AnswerTop , Middle , Bottom

Multiple Choice Multiple AnswerQuestionWhich of the following are process re-designing technique & tools?Correct AnswerSimulation , Indicative thinkingYour AnswerSimulation , Indicative thinking

Select The BlankQuestionA strategic plan generally should not take more than ________ pages.Correct AnswerTenYour AnswerSeven


True/FalseQuestionFinancial integration implies that each of the participants has a financial stake in operations of other participants.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionA mission statement defines the future direction of the organization.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionDelivery of product & services is :-Correct AnswerCustomer facing processYour AnswerCustomer facing process

Multiple Choice Single AnswerQuestionThe ISO 8402 has defined "Total Quality Management" as :-Correct AnswerManagement ApproachYour AnswerManagement Approach

Select The BlankQuestion________ BPR methodology has a source as consultant with academic background.Correct AnswerHammer/ChampyYour AnswerHammer/Champy

Multiple Choice Single AnswerQuestionWhich task is not performed as a step in strategic planning?Correct AnswerControlling the routine productionYour AnswerControlling the routine production

Match The FollowingQuestionCorrect AnswerYour AnswerERP Challenge 4Organizational InterventionFaith in Package SoftwareERP Challenge 1Change ManagementChange ManagementERP Challenge 2Shifting from Function to Process ViewOrganizational InterventionERP Challenge 3Faith in Package SoftwareShifting from Function to Process View

Multiple Choice Single AnswerQuestionProcess orientation means :-Correct AnswerOrganizing companies around their processesYour AnswerOrganizing companies around their processes

True/FalseQuestionProcess orientation organize companies around their processes.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionWhich are the objectives of business systems planning study?Correct AnswerDetermination of information system priorities , Managing systems resources to support business objectivesYour AnswerDetermination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit


Select The BlankQuestionIncreasing lead time is related to ________.Correct AnswerPurchase ProcessYour AnswerMaterials

True/FalseQuestionBackground section of business systems planning study report explain the objectives of the study and the methods used.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionBusiness system planning study involves how many number of steps?Correct AnswerFiveYour AnswerFive

True/FalseQuestionSystems are composed of inter related and inter dependent sub systems.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhich of the following activity is included in planning phase of re-engineering project?Correct AnswerDefining scope and boundaries of projectYour AnswerUnderstanding the present process

Select The BlankQuestionIn Kaizen, focus is on ________ Improvement.Correct AnswerContinuousYour AnswerContinuous

True/FalseQuestionTransportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionRFP is ________.Correct AnswerRequest For ProposalYour AnswerRequest For Progress

True/FalseQuestionThe Terrorists seems to constantly warn everybody regarding a negative outcome of the project.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestion________ BPR methodology has a source as "Academics".Correct AnswerDaven portYour AnswerHammer/Champy

True/FalseQuestionThe banks efforts for technology upgradation should precede the business re-engineering.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionCustomer Service related strategies are :-Correct AnswerService Needs , Cost of Service , Revenue ManagementYour AnswerService Needs , Cost of Service , Revenue Management

Select The BlankQuestionWith the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.Correct AnswerEntire Supply ChainYour AnswerEntire Supply Chain

Select The BlankQuestion________ is an indicator of current performance rates when compared to a set of standards.Correct AnswerSystem feedbackYour AnswerSystem feedback

Multiple Choice Single AnswerQuestionWhich of the following technique can be used for understanding the current process?Correct AnswerQuality function deployment techniqueYour AnswerQuality function deployment technique

Multiple Choice Single AnswerQuestionBusiness process oriented IT solutions either are not available or working is termed as :-Correct AnswerTechnical RiskYour AnswerTechnical Risk

Multiple Choice Multiple AnswerQuestionThese are the Roles suggested for Consultant :-Correct AnswerRole A , Role B , Role CYour AnswerRole A , Role B , Role C

Multiple Choice Single AnswerQuestionIncremental change in the process is:-Correct AnswerProcess SimplificationYour AnswerProcess SimplificationPosted by MindGrill at 6:52 AM 0 comments Links to this postLabels: Business Process Re-EngineeringBusiness Process Re-Engineering - 3

True/FalseQuestionEPC represents an event which triggers of a set of the functions & functions culminate in events & so on.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionIntegration of re-engineering & process improvement activities is done by :-Correct AnswerUndertaking improvement through innovation , Sequencing change initiatives , Limiting the scope of work designYour AnswerLimiting the scope of work design , Undertaking improvement through innovation , Sequencing change initiatives

Multiple Choice Multiple AnswerQuestionThe results of SWOT analysis are used to develop :-Correct AnswerBreakthrough objectives in strategic plan , Business plan , Process re-engineering planYour AnswerBreakthrough objectives in strategic plan , Business plan , Process re-engineering plan

Multiple Choice Multiple AnswerQuestionAreas of Productivity Increase are :-Correct AnswerQuality , Quantity , Rejection LevelYour AnswerQuality , Quantity , Rejection Level

Match The FollowingQuestionCorrect AnswerYour AnswerSoft Barrier 2Group ResistanceGroup ResistanceHard Barrier 1ResourcesResourcesHard Barrier 2PetrochemicalEquipmentsSoft Barrier 1Individual ResistanceIndividual Resistance

Select The BlankQuestionBPR Stalward is ________.Correct AnswerDr. JuranYour AnswerDr. Juran

Multiple Choice Single AnswerQuestionWhich process is not dominant in Business Process Re-engineering?Correct AnswerProduct developmentYour AnswerProcurement

Multiple Choice Single AnswerQuestionFrom a process view point, highest priority in an organization is given to :Correct AnswerSatisfaction of customerYour AnswerSatisfaction of customer

Multiple Choice Single AnswerQuestionThe papers released by Narasimham Committee seeks to examine principles & different phases of :-Correct AnswerProcess EngineeringYour AnswerProcess Engineering

Multiple Choice Multiple AnswerQuestionWhich of the following points are considered for similarities between re-engineering and continuous improvement?Correct AnswerTime investment , Organizational changeYour AnswerTime investment , Organizational change

True/FalseQuestionWell educated non-destructive personalities, mostly express themselves in ways that truly help a project outcome.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionQMS means Quality Management ________.Correct AnswerSystemYour AnswerSystem

Multiple Choice Multiple AnswerQuestionKey Components of Supply Strain Strategy are :-Correct AnswerManufacturing Management , Make or Buy Decisions , Capacity ManagementYour AnswerManufacturing Management , Make or Buy Decisions , Capacity Management

Multiple Choice Multiple AnswerQuestionBPR principles advocate that the responsibilities should be reallocated between :-Correct AnswerOrganisation , Suppliers to organisation , Customers of organisationYour AnswerOrganisation , Suppliers to organisation , Customers of organisation

Select The BlankQuestionQuality Management Deployment Tool is ________.Correct AnswerTQMYour AnswerTQM

Select The BlankQuestionInternal Individual resistance is ________Correct AnswerPeople BehaviourYour AnswerSingular Behaviour

True/FalseQuestionVision statement is the product of brain storming.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionIn a continuous process improvement mode 4th step isCorrect AnswerMeasure the performanceYour AnswerMeasure the performance

Multiple Choice Single AnswerQuestionActivities performed by middle management is :-Correct AnswerStrategic activitiesYour AnswerTactical activities

Select The BlankQuestionPartner & Public is related to ________.Correct AnswerEnvironmentYour AnswerPeople

Multiple Choice Single AnswerQuestionThe Organization is confronted with a reorganization plan, which is not applicable to the kind of business the company, is termed as :-Correct AnswerFunctional RiskYour AnswerFunctional Risk

True/FalseQuestionValue statement is a snapshot of what an organization wants to be.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionProviding repositories of common information on product designs is an IT application in the area supporting :-Correct AnswerOrder fulfillment processYour AnswerOrder fulfillment process

Select The BlankQuestionSimplification & Re-engineering can overlap together from the ________ of an organization.Correct AnswerProcess OrientationYour AnswerProcess OrientationPosted by MindGrill at 6:51 AM 0 comments Links to this postLabels: Business Process Re-Engineering

Business Process Re-Engineering - 2

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple AnswerQuestionParameters of Macro Level Re-engineering are :-Correct AnswerLong , Integrated , TransformationYour AnswerLong , Integrated , Transformation

Multiple Choice Multiple AnswerQuestionLearning objectives in BPR evolution of BPR for E-Business are :-Correct AnswerUnderstand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesignYour AnswerUnderstand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign

Multiple Choice Single AnswerQuestionWhich of the following is DBMS?Correct AnswerIBM DB2Your AnswerOracle

True/FalseQuestionOrganization has both internal & external customers.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhich of the following is an Operating System?Correct AnswerUnixYour AnswerUnix


True/FalseQuestionThere is a risk of project failing on account of lack of resources.Correct AnswerTrueYour AnswerTrue


True/FalseQuestionSlow changes & gradual improvement are the characteristics of BPR.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionWhich statement identifies operations major product and services, customers?Correct AnswerMissionYour AnswerMission

Multiple Choice Multiple AnswerQuestionSteps involved in BPR Project are :-Correct AnswerProject Preparation , Redesign of Processes , Implement of new ProcessesYour AnswerProject Preparation , Redesign of Processes , Implement of new Processes

Multiple Choice Single AnswerQuestionA Successful Business case should have thrust on which issue?Correct AnswerProductionYour AnswerFinance

Select The BlankQuestionThe Narasimham Committee for Bank restructuring has dealt in the Year ________.Correct Answer1998Your Answer1998

Multiple Choice Multiple AnswerQuestionTQM is related to which factor?Correct AnswerQuality System , Management , PersonnelYour AnswerQuality System , Management , Personnel

Match The FollowingQuestionCorrect AnswerYour AnswerMacro LevelLongLongROIReturn of InvestmentReturn of InvestmentProcess LevelsMicro & MacroMicro & MacroMicro LevelShortShort

Multiple Choice Single AnswerQuestionGoal may be defined as a specific component of :-Correct AnswerBusinessYour AnswerBusiness

Multiple Choice Multiple AnswerQuestionIntegration Strategy is related to :-Correct AnswerInformation Integration , Decision Integration , Financial IntegrationYour AnswerInformation Integration , Decision Integration , Financial Integration

True/FalseQuestionFor successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionIT applications to improve business process are :-Correct AnswerIn supporting logistical process , In supporting product development process , In supporting order fulfillment processYour AnswerIn supporting product development process , In supporting order fulfillment process , In supporting logistical process

Multiple Choice Multiple AnswerQuestionDuring Design Phase, the Top Management should :-Correct AnswerListen , Respond , FeedbackYour AnswerListen , Respond , Feedback

Select The BlankQuestionResearch activity is a ________ process.Correct AnswerKnowledge basedYour AnswerKnowledge based

Multiple Choice Single AnswerQuestionBPR is search for & the implementation of radical change in business process to achieve :-Correct AnswerBreakthrough ResultsYour AnswerImportant Results

Select The BlankQuestionIncreasing lead time is related to ________.Correct AnswerPurchase ProcessYour AnswerPurchase Process

Multiple Choice Single AnswerQuestionEDP stands for :-Correct AnswerElectronic Data ProcessingYour AnswerElectronic Data Processing

Multiple Choice Single AnswerQuestionBPR is rethinking of the business processes to improve the speed, quality & output of :-Correct AnswerProduct or ServicesYour AnswerProduct or Services


True/FalseQuestionEPC represents an event which triggers of a set of the functions & functions culminate in events & so on.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionWho governs the conduct in an organization?Correct AnswerValues , BeliefsYour AnswerValues , Beliefs , Mission


Select The BlankQuestion________ are Business process oriented information technology solutions either are not available or working.Correct AnswerTechnical RiskYour AnswerTechnical Risk

True/FalseQuestionThe banks efforts for technology upgradation should precede the business re-engineering.Correct AnswerFalseYour AnswerFalse


True/FalseQuestionThe critic communicates openly & demonstrates constructive behaviour towards the project goals.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionWhich statements begins with the phrase, " we believe in .." :-Correct AnswerVisionYour AnswerValues & beliefs

Select The BlankQuestionRFP is ________.Correct AnswerRequest For ProposalYour AnswerRequest For Proposal

Select The BlankQuestionLatest ISO 9001 is in the market since the Year ________.Correct Answer2000Your Answer2000

Select The BlankQuestion________ are those things that the organization does best.Correct AnswerCore competenciesYour AnswerKey processes

Match The FollowingQuestionCorrect AnswerYour AnswerTerrorist BehaviourWarns EverybodyWarns EverybodySaboteur BehaviourExtremely NegativeExtremely NegativeCritic BehaviourOpen CommunicationOpen CommunicationSkeptic BrhaviourSimilar to CriticSimilar to Critic

Multiple Choice Single AnswerQuestionA strong facilitator & experienced practitioner who brings the methodology with him is termed as :-Correct AnswerRole AYour AnswerRole A

Multiple Choice Single AnswerQuestionA process matrix shows the relationship between :-Correct AnswerBusiness process & organizational entitiesYour AnswerBusiness process & organizational entities

Multiple Choice Multiple AnswerQuestionWhich of the following are obstacle to success of BPR project as par manganelli/Klein methodology?Correct AnswerTime , Risk , CostYour AnswerTime , Risk , Cost

Multiple Choice Single AnswerQuestionProduction Manager has to perform :-Correct AnswerLeading functionsYour AnswerLeading functions

Multiple Choice Multiple AnswerQuestionWhich questions are to be answered while formulating vision statement?Correct AnswerWhat business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?Your AnswerWhat business an organization want to be in? , What organization's competitors do? , What organizations need to stay in competition?

Multiple Choice Single AnswerQuestionOne of the Soft Barrier could be :-Correct AnswerInternal Individual ResistanceYour AnswerInternal Individual Resistance



True/FalseQuestionValues and beliefs are cultural attributes of an organization.Correct AnswerTrueYour AnswerTruePosted by MindGrill at 6:40 AM 0 comments Links to this postLabels: Business Process Re-EngineeringBusiness Process Re-Engineering - 1

True/FalseQuestionValue statement is a snapshot of what an organization wants to be.Correct AnswerFalseYour AnswerFalse


Select The BlankQuestionIn Micro level reengineering, the performance focus is ________.Correct AnswerFinancialYour AnswerManpower

Select The BlankQuestionObjectives are characterized by ________ things.Correct AnswerFourYour AnswerThree

Multiple Choice Multiple AnswerQuestionThe Top Management should also ensure the support of :-Correct AnswerSenior Managers , Stakeholders , AssociatesYour AnswerSenior Managers , Stakeholders


True/FalseQuestionSystems are composed of inter related and inter dependent sub systems.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionThe Narasimham Committee for restructuring has dealt in :-Correct AnswerBanking SectorYour AnswerBanking Sector

Select The BlankQuestion________ quantity the response and cycle time characteristics of a process.Correct AnswerPTMYour AnswerPTM

Multiple Choice Multiple AnswerQuestionManaging E-Processes consists of :-Correct AnswerERP , E-Commerce , E-GovernanceYour AnswerERP , E-Commerce , E-Governance

Multiple Choice Multiple AnswerQuestionSelect the Operating Systems from the following :-Correct AnswerUnix , Windows NT , IBM MVSYour AnswerUnix , Windows NT , IBM MVS

True/FalseQuestionEmpowered employees can take decisions with speed.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestion________ BPR methodology has a source as "Academics".Correct AnswerDaven portYour AnswerHammer/Champy

True/FalseQuestionA vision statement defines the future direction of the organization.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionTypes of redesign Principles & Tactics are :-Correct AnswerRestructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processesYour AnswerRestructuring & reconfiguring around processes , Changing information flows around processes , Changing knowledge management around processes



Multiple Choice Multiple AnswerQuestionWhich are the objectives of business systems planning study?Correct AnswerDetermination of information system priorities , Managing systems resources to support business objectivesYour AnswerDetermination of information system priorities , Managing systems resources to support business objectives

Multiple Choice Single AnswerQuestionPrint Media Clippings are produced by :-Correct AnswerMedia PartnersYour AnswerMedia Partners

Multiple Choice Multiple AnswerQuestionCharacteristics of Tactical Information systems are :-Correct AnswerThinks about current , Information is in the form of summary , Nature of data is somewhat unstructuralYour AnswerThinks about current , Information is in the form of summary , Information used for goal oriented decision

True/FalseQuestionThe process matrix illustrates process and information system dependencies.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionIncremental change in the process is:-Correct AnswerProcess SimplificationYour AnswerProcess Simplification

Multiple Choice Single AnswerQuestionWhich process is not dominant in Business Process Re-engineering?Correct AnswerProduct developmentYour AnswerProduct development

Multiple Choice Multiple AnswerQuestionContinuous improvement process consists of :-Correct AnswerDocumentation of existing process , Establishing the measures , Carrying the processYour AnswerDocumentation of existing process , Establishing the measures , Carrying the process



True/FalseQuestionThe skeptic demonstrates a similar behaviour to the critic.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionNarasimham Committee for restructuring was set up to deal with the issue of :-Correct AnswerTechnology UpgradationYour AnswerTechnology Upgradation

Multiple Choice Multiple AnswerQuestionWhen mission, customer base and the environment are properly considered, strategic planning produces a plan which contains/make great stride forward :-Correct AnswerA vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectivesYour AnswerA vision to guide decision making , Situation analysis used to develop annual business plan , Break through objectives


Match The FollowingQuestionCorrect AnswerYour AnswerERP Challenge 4Organizational InterventionOrganizational InterventionERP Challenge 1Change ManagementChange ManagementERP Challenge 2Shifting from Function to Process ViewShifting from Function to Process ViewERP Challenge 3Faith in Package SoftwareFaith in Package Software

Multiple Choice Single AnswerQuestionThe flip side of high success potentials is :-Correct AnswerHigh project riskYour AnswerHigh project risk

Multiple Choice Multiple AnswerQuestionERP life cycle consists of these steps :-Correct AnswerERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformationYour AnswerERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation

Multiple Choice Multiple AnswerQuestionExecutives can confirms their commitment to a strategic planning programmed by :-Correct AnswerAllocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given programYour AnswerAllocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program

Select The BlankQuestion________ BPR methodology has a source as "Consultant".Correct AnswerManganelli/KleinYour AnswerHammer/Champy

Multiple Choice Single AnswerQuestionWho identify the manner in which the organisation will carry out mission?Correct AnswerValue and beliefsYour AnswerValue and beliefs

Multiple Choice Single AnswerQuestionIn a continuous process improvement mode 4th step isCorrect AnswerMeasure the performanceYour AnswerMeasure the performance

Multiple Choice Multiple AnswerQuestionInventory Strategy is related to :-Correct AnswerDemand Forecasting , Inventory Planning , Planning of Stocking FacilitiesYour AnswerDemand Forecasting , Inventory Planning , Planning of Stocking Facilities

Select The BlankQuestionEvery system has ________ that defines its scope of activities.Correct AnswerBoundaryYour AnswerBoundary

True/FalseQuestionDuring implementation of re-engineered processes, top management should provide a support.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionSuccess factor for BPR is ensuring the involvement of the end-users.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestion"A" Categories items in Inventory are :-Correct AnswerMost ImportantYour AnswerMost Important

True/FalseQuestionChoice of appropriate channel depends upon the type product or services to be marketed, the volume involved.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionA business process re-engineering model has main activities as :-Correct AnswerBusiness Definition , Process Identification , Process EvaluationYour AnswerBusiness Definition , Process Identification , Process Evaluation

Multiple Choice Single AnswerQuestionCritical questions are to be answered while formulating the :-Correct AnswerVision statementYour AnswerVision statement

Select The BlankQuestion________ is the starting point for process reengineering efforts.Correct AnswerCustomer identificationYour AnswerCustomer identification

Select The BlankQuestionCycle Time, Asset Turnover & Response Time goals are achieved by ________.Correct AnswerVelocity GoalYour AnswerCustomer Satisfaction Goal

Multiple Choice Single AnswerQuestion Who identify the manner in which the organisation will carry out mission?Correct Answer Value and beliefsYour Answer Vision

Multiple Choice Single AnswerQuestion The Behaviour of Critic is :-Correct Answer OpenYour Answer Destructive

Multiple Choice Multiple AnswerQuestion Types of Resisting Behaviour are :-Correct Answer Terrorist , Critic , SkepticYour Answer Terrorist , Critic , Skeptic

Multiple Choice Multiple AnswerQuestion Areas of Productivity Increase are :-Correct Answer Quality , Quantity , Rejection LevelYour Answer Quality , IT , Quantity

Select The BlankQuestion High success potentials flip side is called as ________.Correct Answer High project riskYour Answer High project risk

Select The BlankQuestion ________ weigh the efficiency and productivity by characteristics of a process.Correct Answer PCMYour Answer CTS

True/FalseQuestion During implementation of re-engineered processes, top management should provide a support.Correct Answer FalseYour Answer True

Match The FollowingQuestion Correct Answer Your Answer

MIS Management Information System Management Information System

Role A Strong Facilitator Strong Facilitator

Role B Team Member Team Member

Role C Subject Expert Subject Expert

True/FalseQuestion For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.Correct Answer TrueYour Answer True

Select The BlankQuestion A strong facilitator & experienced practitioner who brings the methodology with him is ________.Correct Answer Role AYour Answer Role A

Multiple Choice Multiple AnswerQuestion Various Types of Risks are :-Correct Answer Technical , Financial , FunctionalYour Answer Technical , Financial , Functional

True/FalseQuestion The skeptic demonstrates a similar behaviour to the critic.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion A business process re-engineering model has main activities as :-Correct Answer Business Definition , Process Identification , Process EvaluationYour Answer Business Definition , Process Identification , Process Evaluation


Saboteur Behaviour Extremely Negative Extremely Negative

Critic Behaviour Open Communication Open Communication

Skeptic Brhaviour Similar to Critic Similar to Critic

Terrorist Behaviour Warns Everybody Warns Everybody

True/FalseQuestion The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.Correct Answer TrueYour Answer True

True/FalseQuestion Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion IT applications to improve business process are :-Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical processYour Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process

Multiple Choice Multiple AnswerQuestion BPR is required for which type of company?Correct Answer Manufacturing , IT , ProcessYour Answer Manufacturing , IT , All Departments

Multiple Choice Multiple AnswerQuestion Which of the following points are considered for similarities between re-engineering and continuous improvement?Correct Answer Time investment , Organizational changeYour Answer Time investment , Organizational change

Select The BlankQuestion ________ is considered as point of similarity between re-engineering & continuous improvement project.Correct Answer Organizational ChangeYour Answer Organizational Change

Multiple Choice Single AnswerQuestion Surveys, annual report, interviews are potential sources for identifying :-Correct Answer Future visionYour Answer Market research

True/FalseQuestion Empowered employees can take decisions with speed.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Who governs the conduct in an organization?Correct Answer Beliefs , ValuesYour Answer Values , Beliefs

Multiple Choice Single AnswerQuestion Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-Correct Answer ERPYour Answer ERP

Select The BlankQuestion In a Re-engineering project the Third phase is ________.Correct Answer Creating vision for new processYour Answer Creating vision for new process

True/FalseQuestion The software selection process may not involve errors of project content & project management.Correct Answer FalseYour Answer True

Select The BlankQuestion Research activity is a ________ process.Correct Answer Knowledge basedYour Answer Knowledge based

Multiple Choice Single AnswerQuestion Who are located within the organisation?Correct Answer Internal customersYour Answer Internal customers

Select The BlankQuestion Financial Year in India ends on ________.Correct Answer 31st MarchYour Answer 31st March

Select The BlankQuestion ________ is the starting point for process reengineering efforts.Correct Answer Customer identificationYour Answer Customer identification

Multiple Choice Single AnswerQuestion The BPR activities are used in conjunction with :-Correct Answer Workflow AnalysisYour Answer Workflow Analysis

True/FalseQuestion A completely new computer application system need not be tested thoroughly.Correct Answer FalseYour Answer False

True/FalseQuestion Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.Correct Answer FalseYour Answer False

Select The BlankQuestion In BPR, you can manage E-Processes through ________.Correct Answer E-CommerceYour Answer E-Commerce

Multiple Choice Single AnswerQuestion Vision statement is a :-Correct Answer Framework that guides to choice that determine the nature & direction of an organisation.Your Answer Statement that defines the cause of existence of an organisation

True/FalseQuestion Work should be broadened without sacrificing depth of expertise in strategic areas.Correct Answer FalseYour Answer True

True/FalseQuestion The Information Technology cannot be faulty at all.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Continuous improvement process consists of :-Correct Answer Documentation of existing process , Establishing the measures , Carrying the processYour Answer Establishing the measures , Carrying the process , Learning from others

Multiple Choice Multiple AnswerQuestion Critical Success factor in business are :-Correct Answer Cost reduction , Quality enhancement , Service improvementYour Answer Cost reduction , Quality enhancement , Service improvement

Multiple Choice Multiple AnswerQuestion Managing E-Processes consists of :-Correct Answer ERP , E-Commerce , E-GovernanceYour Answer ERP , E-Commerce , E-Governance

Multiple Choice Single AnswerQuestion Critical questions are to be answered while formulating the :-Correct Answer Vision statementYour Answer Mission statement

True/FalseQuestion Process orientation organize companies around their processes.Correct Answer TrueYour Answer True

Select The BlankQuestion Internal Resistance is ________Correct Answer ManagerYour Answer Manager

Multiple Choice Single AnswerQuestion Incremental change in the process is:-Correct Answer Process SimplificationYour Answer Continuous improvement

Multiple Choice Single AnswerQuestion Which process is not dominant in Business Process Re-engineering?Correct Answer Product developmentYour Answer Delivery of goods

Multiple Choice Single AnswerQuestion The Barriers which are related People Problems are called as :-Correct Answer Soft BarriersYour Answer Soft Barriers

Multiple Choice Single AnswerQuestion QMS means :-Correct Answer Quality Management SystemYour Answer Quality Management SystemPOSTED BY MINDGRILL AT 6:36 AM 2 COMMENTS LINKS TO THIS POSTLABELS: BUSINESS PROCESS RE-ENGINEERING (SET-3)MONDAY, MARCH 2, 2009Business Process Re-Engineering - 9LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The BlankQuestion ________ BPR methodology has a source as a "Vsens".Correct Answer KodakYour Answer Hammer/Champy

True/FalseQuestion Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion During Design Phase, the Top Management should :-Correct Answer Listen , Respond , FeedbackYour Answer Listen , Respond , Feedback

Multiple Choice Multiple AnswerQuestion What are organizational attributes?Correct Answer Mission , VisionYour Answer Mission , Vision

True/FalseQuestion The Business Re-engineering project does not require a new culture.Correct Answer FalseYour Answer False

True/FalseQuestion EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion From a process view point, highest priority in an organization is given to :Correct Answer Satisfaction of customerYour Answer Satisfaction of customer

Multiple Choice Multiple AnswerQuestion MRP II is associated with :-Correct Answer Men , Machine , MaterialYour Answer Men , Machine , Material

True/FalseQuestion Customer identification is an end of process re-engineering efforts.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Which of the following activity is not included in planning phase of re-engineering project?Correct Answer Conducting benchmarkingYour Answer Conducting benchmarking

Select The BlankQuestion Hard Barrier example could be ________.Correct Answer Legal ObstaclesYour Answer Legal Obstacles

Select The BlankQuestion Print Media Clippings are produced by ________Correct Answer Media PartnersYour Answer Media Partners

True/FalseQuestion Organization has both internal & external customers.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Keep the other Senior Managers & stake-holders informed about :-Correct Answer Project , Status , ObstaclesYour Answer Status , Obstacles

Multiple Choice Multiple AnswerQuestion Sales and manufacturing business process covers :-Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnershipYour Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership

Select The BlankQuestion ________ quantity the response and cycle time characteristics of a process.Correct Answer PTMYour Answer PTM

Multiple Choice Single AnswerQuestion Internal Individual resistance describes :-Correct Answer People BehaviourYour Answer People Behaviour

Multiple Choice Single AnswerQuestion The BPR principles state that when an inspector is inspecting goods the inspection report should be :-Correct Answer Made by the inspector himself to eliminate the probability of errorsYour Answer Made by the inspector himself to eliminate the probability of errors

Select The BlankQuestion Activities performed by top management level are called as ________ activitiesCorrect Answer StrategicYour Answer Strategic

Multiple Choice Multiple AnswerQuestion Pitfalls of ERP implementation are :-Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change managementYour Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management


Political Risks People Resistance People Resistance

Financial Risks ROI ROI

Technical Risks IT Solution IT Solution

Functional Risks Organization Resistance Organization Resistance

Multiple Choice Single AnswerQuestion In a continuous process improvement mode 4th step isCorrect Answer Measure the performanceYour Answer Measure the performance

Multiple Choice Single AnswerQuestion Process orientation means :-Correct Answer Organizing companies around their processesYour Answer Organizing companies around their processes

Select The BlankQuestion ________ is the operational process.Correct Answer Procurement of raw materialYour Answer Procurement of raw material

Multiple Choice Single AnswerQuestion Micro level reengineering deals in relation to time frame which is :-Correct Answer ShortYour Answer Short

Multiple Choice Single AnswerQuestion Which of the following activity is included in planning phase of re-engineering project?Correct Answer Defining scope and boundaries of projectYour Answer Defining scope and boundaries of project

Select The BlankQuestion In Kaizen, focus is on ________ Improvement.Correct Answer ContinuousYour Answer Continuous

Multiple Choice Multiple AnswerQuestion Characteristics of operational information systems are :-Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internalYour Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Multiple Choice Multiple AnswerQuestion Who governs the conduct in an organization?Correct Answer Values , BeliefsYour Answer Values , Beliefs

Select The BlankQuestion ________ BPR methodology has a source as "Academics".Correct Answer Daven portYour Answer Daven port

True/FalseQuestion The process matrix illustrates process and information system dependencies.Correct Answer FalseYour Answer False

True/FalseQuestion Process orientation organize companies around their processes.Correct Answer TrueYour Answer True

True/FalseQuestion Former experiences with the organizational projects forms the behaviour of people.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :-Correct Answer Single EntityYour Answer Multiple Entity

Select The BlankQuestion In BPR, you can manage E-Processes through ________.Correct Answer E-CommerceYour Answer E-Commerce

Multiple Choice Single AnswerQuestion Reducing lead time is related to :-Correct Answer Procurement ProcessYour Answer Procurement Process

Multiple Choice Single AnswerQuestion The Project does not yield the high ROI expected is termed as :-Correct Answer Financial RiskYour Answer Financial Risk

Multiple Choice Single AnswerQuestion Which activity is performed during second phase analysis of re-engineering project?Correct Answer Conducting benchmarkingYour Answer Conducting benchmarking

Multiple Choice Multiple AnswerQuestion Due to long-term implementation of strategic plan, leader has to guard against :-Correct Answer Frustration , Waning of enthusiasm , CommitmentYour Answer Frustration , Waning of enthusiasm

True/FalseQuestion The fourth step in business system planning is the development of process map.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion MIS stands for :-Correct Answer Management Information SystemYour Answer Management Information System

Multiple Choice Multiple AnswerQuestion Continuous improvement process consists of :-Correct Answer Documentation of existing process , Establishing the measures , Carrying the processYour Answer Documentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Multiple AnswerQuestion The results of SWOT analysis are used to develop :-Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering planYour Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan

Multiple Choice Multiple AnswerQuestion Which of the following points are considered for similarities between re-engineering and continuous improvement?Correct Answer Time investment , Organizational changeYour Answer Time investment , Organizational change

Select The BlankQuestion The view which integrates all views & also imparts the logic dynamics of a process is called ________.Correct Answer Control ViewYour Answer Organization View

Select The BlankQuestion The process of ordering from a supplier is called as ________ process.Correct Answer Interorganised

Multiple Choice Single AnswerQuestionWho identify the manner in which the organisation will carry out mission?Correct AnswerValue and beliefsYour AnswerVision

Multiple Choice Single AnswerQuestionThe Behaviour of Critic is :-Correct AnswerOpenYour AnswerDestructive

Multiple Choice Multiple AnswerQuestionTypes of Resisting Behaviour are :-Correct AnswerTerrorist , Critic , SkepticYour AnswerTerrorist , Critic , Skeptic

Multiple Choice Multiple AnswerQuestionAreas of Productivity Increase are :-Correct AnswerQuality , Quantity , Rejection LevelYour AnswerQuality , IT , Quantity

Select The BlankQuestionHigh success potentials flip side is called as ________.Correct AnswerHigh project riskYour AnswerHigh project risk

Select The BlankQuestion________ weigh the efficiency and productivity by characteristics of a process.Correct AnswerPCMYour AnswerCTS

True/FalseQuestionDuring implementation of re-engineered processes, top management should provide a support.Correct AnswerFalseYour AnswerTrue


True/FalseQuestionFor successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionA strong facilitator & experienced practitioner who brings the methodology with him is ________.Correct AnswerRole AYour AnswerRole A

Multiple Choice Multiple AnswerQuestionVarious Types of Risks are :-Correct AnswerTechnical , Financial , FunctionalYour AnswerTechnical , Financial , Functional

True/FalseQuestionThe skeptic demonstrates a similar behaviour to the critic.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionA business process re-engineering model has main activities as :-Correct AnswerBusiness Definition , Process Identification , Process EvaluationYour AnswerBusiness Definition , Process Identification , Process Evaluation

Match The FollowingQuestionCorrect AnswerYour AnswerSaboteur BehaviourExtremely NegativeExtremely NegativeCritic BehaviourOpen CommunicationOpen CommunicationSkeptic BrhaviourSimilar to CriticSimilar to CriticTerrorist BehaviourWarns EverybodyWarns Everybody



Multiple Choice Multiple AnswerQuestionIT applications to improve business process are :-Correct AnswerIn supporting product development process , In supporting order fulfillment process , In supporting logistical processYour AnswerIn supporting product development process , In supporting order fulfillment process , In supporting logistical process

Multiple Choice Multiple AnswerQuestionBPR is required for which type of company?Correct AnswerManufacturing , IT , ProcessYour AnswerManufacturing , IT , All Departments

Multiple Choice Multiple AnswerQuestionWhich of the following points are considered for similarities between re-engineering and continuous improvement?Correct AnswerTime investment , Organizational changeYour AnswerTime investment , Organizational change

Select The BlankQuestion________ is considered as point of similarity between re-engineering & continuous improvement project.Correct AnswerOrganizational ChangeYour AnswerOrganizational Change

Multiple Choice Single AnswerQuestionSurveys, annual report, interviews are potential sources for identifying :-Correct AnswerFuture visionYour AnswerMarket research

True/FalseQuestionEmpowered employees can take decisions with speed.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionWho governs the conduct in an organization?Correct AnswerBeliefs , ValuesYour AnswerValues , Beliefs

Multiple Choice Single AnswerQuestionIntegrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-Correct AnswerERPYour AnswerERP

Select The BlankQuestionIn a Re-engineering project the Third phase is ________.Correct AnswerCreating vision for new processYour AnswerCreating vision for new process

True/FalseQuestionThe software selection process may not involve errors of project content & project management.Correct AnswerFalseYour AnswerTrue

Select The BlankQuestionResearch activity is a ________ process.Correct AnswerKnowledge basedYour AnswerKnowledge based

Multiple Choice Single AnswerQuestionWho are located within the organisation?Correct AnswerInternal customersYour AnswerInternal customers


Select The BlankQuestion________ is the starting point for process reengineering efforts.Correct AnswerCustomer identificationYour AnswerCustomer identification

Multiple Choice Single AnswerQuestionThe BPR activities are used in conjunction with :-Correct AnswerWorkflow AnalysisYour AnswerWorkflow Analysis

True/FalseQuestionA completely new computer application system need not be tested thoroughly.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionBased on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.Correct AnswerFalseYour AnswerFalse

Select The BlankQuestionIn BPR, you can manage E-Processes through ________.Correct AnswerE-CommerceYour AnswerE-Commerce

Multiple Choice Single AnswerQuestionVision statement is a :-Correct AnswerFramework that guides to choice that determine the nature & direction of an organisation.Your AnswerStatement that defines the cause of existence of an organisation

True/FalseQuestionWork should be broadened without sacrificing depth of expertise in strategic areas.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionThe Information Technology cannot be faulty at all.Correct AnswerFalseYour AnswerTrue

Multiple Choice Multiple AnswerQuestionContinuous improvement process consists of :-Correct AnswerDocumentation of existing process , Establishing the measures , Carrying the processYour AnswerEstablishing the measures , Carrying the process , Learning from others


Multiple Choice Multiple AnswerQuestionManaging E-Processes consists of :-Correct AnswerERP , E-Commerce , E-GovernanceYour AnswerERP , E-Commerce , E-Governance

Multiple Choice Single AnswerQuestionCritical questions are to be answered while formulating the :-Correct AnswerVision statementYour AnswerMission statement



Multiple Choice Single AnswerQuestionIncremental change in the process is:-Correct AnswerProcess SimplificationYour AnswerContinuous improvement

Multiple Choice Single AnswerQuestionWhich process is not dominant in Business Process Re-engineering?Correct AnswerProduct developmentYour AnswerDelivery of goods

Multiple Choice Single AnswerQuestionThe Barriers which are related People Problems are called as :-Correct AnswerSoft BarriersYour AnswerSoft Barriers

Multiple Choice Single AnswerQuestionQMS means :-Correct AnswerQuality Management SystemYour AnswerQuality Management SystemPOSTED BY MINDGRILL AT 6:36 AM 0 COMMENTS LINKS TO THIS POSTLABELS: BUSINESS PROCESS RE-ENGINEERING (SET-4)Business Process Re-Engineering - 10Business Process Re-engineering assgnTrue/FalseQuestionChoice of appropriate channel depends upon the type product or services to be marketed, the volume involved.Correct AnswerTrueYour AnswerTrue

Multiple Choice Multiple AnswerQuestionCustomer service and supply chain process covers :-Correct AnswerCustomer ordering and delivering , Forecasting customer orders , Delivering product to distribution centersYour AnswerForecasting customer orders , Developing organisation to meet customer's needs , Customer ordering and delivering

Multiple Choice Single AnswerQuestionActivities performed by middle management is :-Correct AnswerStrategic activitiesYour AnswerTactical activities

Multiple Choice Single AnswerQuestionBusiness process oriented IT solutions either are not available or working is termed as :-Correct AnswerTechnical RiskYour AnswerFunctional Risk

True/FalseQuestionA business process is defined as "a set of logically related tasks performed to achieve a desired business outcome".Correct AnswerTrueYour AnswerTrue

Select The BlankQuestionInternal Individual resistance is ________Correct AnswerPeople BehaviourYour AnswerPeople Behaviour

Multiple Choice Single AnswerQuestionWhich of the following is an Operating System?Correct AnswerUnixYour AnswerUnix

Select The BlankQuestionMake the process intimate with the preferences & habits of ________.Correct AnswerParticipantsYour AnswerParticipants

True/FalseQuestionValues and beliefs are to be articulated to withstand in the adversity.Correct AnswerFalseYour AnswerTrue

True/FalseQuestionOutside members of Vision team should not have knowledge about current process of organization.Correct AnswerTrueYour AnswerFalse


True/FalseQuestionTo implement IT enabled SCM, it is necessary to reengineer the entire supply chain.Correct AnswerFalseYour AnswerTrue

Select The BlankQuestionBPR Stalward is ________.Correct AnswerDr. JuranYour AnswerNarasimha

True/FalseQuestionSuccess factor for BPR is ensuring the involvement of the end-users.Correct AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionA Business process is a set of :-Correct AnswerLogically related tasksYour AnswerLogically related tasks

Match The FollowingQuestionCorrect AnswerYour AnswerSecondary ProcessMaintenanceInformal CommunicationKnowledge ProcessResearch & DevelopmentResearch & DevelopmentKey ProcessProcess supporting the mission of companyProcess supporting the mission of companyOperational ProcessManufacturingManufacturing

Multiple Choice Multiple AnswerQuestionKey Components of Supply Strain Strategy are :-Correct AnswerManufacturing Management , Make or Buy Decisions , Capacity ManagementYour AnswerMake or Buy Decisions , Capacity Management , Purchase Orders




Select The BlankQuestionCo-ordinating between tasks and process is the ________ impact of IT on process innovation.Correct AnswerIntegrativeYour AnswerIntegrative

Select The BlankQuestionSqueeze out waiting time in process links to create value is ________ Principle.Correct AnswerLose WaitYour AnswerLose Wait

Multiple Choice Multiple AnswerQuestionIntegration Strategy is related to :-Correct AnswerInformation Integration , Decision Integration , Financial IntegrationYour AnswerInformation Integration , Decision Integration , Manpower Demand

Select The BlankQuestionBreakthrough Results in search for & the implementation of radical change in business process are by ________.Correct AnswerBPRYour AnswerBPR

Multiple Choice Single AnswerQuestionThe Barriers which are related to things & regulations are called as :-Correct AnswerHard BarriersYour AnswerHard Barriers

Multiple Choice Multiple AnswerQuestionDue to long-term implementation of strategic plan, leader has to guard against :-Correct AnswerFrustration , Waning of enthusiasm , CommitmentYour AnswerOver enthusiasm , Frustration , Waning of enthusiasm


True/FalseQuestionBusiness objectives are delivered from customer needs & expectations.Correct AnswerTrueYour AnswerFalse

Multiple Choice Single AnswerQuestionBPR is search for & the implementation of radical change in business process to achieve :-Correct AnswerBreakthrough ResultsYour AnswerBreakthrough Results

Multiple Choice Multiple AnswerQuestionInventory Strategy is related to :-Correct AnswerDemand Forecasting , Inventory Planning , Planning of Stocking FacilitiesYour AnswerDemand Forecasting , Inventory Planning , Planning of Stocking Facilities

Multiple Choice Single AnswerQuestionManagement of change as a most important task is in which step of BPR project?Correct AnswerImplementation of re-engineering project.Your AnswerIndentifying process for re-engineering

Select The BlankQuestion________ is an indicator of current performance rates when compared to a set of standards.Correct AnswerSystem feedbackYour AnswerEvaluation

Select The BlankQuestionOpen ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________.Correct AnswerGoalsYour AnswerObjectives

Multiple Choice Multiple AnswerQuestionWho are the process stake holders?Correct AnswerCustomers , Suppliers , Higher authorityYour AnswerCustomers , Suppliers , Higher authority

Multiple Choice Multiple AnswerQuestionScope of ERP includes :-Correct AnswerOperations , Outbound Logistics , Sales & Marketing to ServiceYour AnswerOperations , Outbound Logistics , Sales & Marketing to Service

Multiple Choice Multiple AnswerQuestionSelect the Operating Systems from the following :-Correct AnswerUnix , Windows NT , IBM MVSYour AnswerUnix , Windows NT , IBM MVS

Multiple Choice Multiple AnswerQuestionWhich are the objectives of business systems planning study?Correct AnswerDetermination of information system priorities , Managing systems resources to support business objectivesYour AnswerDetermination of information system priorities , Managing systems resources to support business objectives , Managing quality improvement program

Multiple Choice Single AnswerQuestionThe papers released by Narasimham Committee seeks to examine principles & different phases of :-Correct AnswerProcess EngineeringYour AnswerProcess Engineering


Multiple Choice Multiple AnswerQuestionExecutives can confirms their commitment to a strategic planning programmed by :-Correct AnswerAllocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given programYour AnswerAllocating generous funds to program , Allocating assets high ranking , Placing a higher priority on a given program

Multiple Choice Single AnswerQuestionCommonly used methodology in SAP R3 implementation is :-Correct AnswerARISYour AnswerARIS

True/FalseQuestionA mission statement defines the future direction of the organization.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionA need to revisit the organization's vision statement may be due to :-Correct AnswerBenchmarkingYour AnswerStrategic planning


Multiple Choice Single AnswerQuestionInternal Group resistance describes :-Correct AnswerGroup BehaviourYour AnswerGroup Behaviour

Select The BlankQuestionWith the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.Correct AnswerEntire Supply ChainYour AnswerEntire Supply ChainPOSTED BY MINDGRILL AT 6:35 AM 0 COMMENTS LINKS TO THIS POSTLABELS: BUSINESS PROCESS RE-ENGINEERING (SET-4)Business Process Re-Engineering - 9LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/FalseQuestionThe project should not be properly explained to the store managers.Correct AnswerFalseYour AnswerFalse

Match The FollowingQuestionCorrect AnswerYour AnswerVideoFor tele-conferencingFor tele-conferencingInstant messagingFor real time exchange of notes & messagesFor real time exchange of notes & messagesChatUsed to conduct toll-free conversationFor tele-communicationBulletin BoardUsed to post noticesUsed to post notices

Multiple Choice Single AnswerQuestionA Major Principle & Tactics for Reconfiguring around Processes was :-Correct AnswerOrchestrateYour AnswerOrchestrate

Multiple Choice Multiple AnswerQuestionPitfalls of ERP implementation are :-Correct AnswerLonger Implementation Times , Communication Gap , Inability to support continuous improvement & change managementYour AnswerDelays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management

Multiple Choice Single AnswerQuestionThe flip side of high success potentials is :-Correct AnswerHigh project riskYour AnswerLow project risk

Select The BlankQuestion________ BPR methodology has a source as a "Vsens".Correct AnswerKodakYour AnswerDaven port


Multiple Choice Multiple AnswerQuestionTQM is related to which factor?Correct AnswerQuality System , Management , PersonnelYour AnswerQuality System , Management

Multiple Choice Multiple AnswerQuestionManaging E-Processes consists of :-Correct AnswerERP , E-Commerce , E-GovernanceYour AnswerERP , E-Commerce

Multiple Choice Multiple AnswerQuestionDue to long-term implementation of strategic plan, leader has to guard against :-Correct AnswerWaning of enthusiasm , Frustration , CommitmentYour AnswerOver enthusiasm , Frustration , Waning of enthusiasm

Multiple Choice Multiple AnswerQuestionCustomer Service Strategies are :-Correct AnswerService Needs , Cost of Service , Revenue ManagementYour AnswerService Needs , Production Technology , Cost of Service

Multiple Choice Single AnswerQuestionCost reduction, customer satisfaction goals should be included in :-Correct AnswerVision statementYour AnswerMission statement

Select The BlankQuestionIn a Re-engineering project the Third phase is ________.Correct AnswerCreating vision for new processYour AnswerPlanning for transition

Select The BlankQuestionIn Micro level reengineering, the performance focus is ________.Correct AnswerFinancialYour AnswerTechnical

Multiple Choice Multiple AnswerQuestionAreas of Productivity Increase are :-Correct AnswerQuality , Quantity , Rejection LevelYour AnswerQuality , IT , Quantity

Multiple Choice Single AnswerQuestionCommonly used methodology in SAP R3 implementation is :-Correct AnswerARISYour AnswerPM Module

Multiple Choice Multiple AnswerQuestionDuring Design Phase, the Top Management should :-Correct AnswerListen , Respond , FeedbackYour AnswerListen , Respond , Feedback

Select The BlankQuestionSimplification & Re-engineering can overlap together from the ________ of an organization.Correct AnswerProcess OrientationYour AnswerProcess Orientation

True/FalseQuestion"Indicative thinking" technique is used for purpose of comparison of the re-engineered processCorrect AnswerFalseYour AnswerTrue

True/FalseQuestionThe process matrix illustrates process and information system dependencies.Correct AnswerFalseYour AnswerTrue

Multiple Choice Single AnswerQuestionExample of Internal Resistance is :-Correct AnswerManagerYour AnswerVendor

Multiple Choice Single AnswerQuestionInclusion of customers in the planning process increases :-Correct AnswerConfidence level of strategic planYour AnswerReliability of strategic plan

Select The BlankQuestionBreakthrough Results in search for & the implementation of radical change in business process are by ________.Correct AnswerBPRYour AnswerERP

Multiple Choice Multiple AnswerQuestionThe Top Management should also ensure the support of :-Correct AnswerSenior Managers , Stakeholders , AssociatesYour AnswerSenior Managers , Associates , Processes


Multiple Choice Single AnswerQuestionWhich technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?Correct AnswerProcess benchmarkingYour AnswerProcess benchmarking


True/FalseQuestionOrganizational culture does not have any effect on re-engineering project.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionLearning objectives in BPR evolution of BPR for E-Business are :-Correct AnswerUnderstand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesignYour AnswerUnderstand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign

Select The BlankQuestionHard Barrier example could be ________.Correct AnswerLegal ObstaclesYour AnswerExternal Resistance

Multiple Choice Single AnswerQuestionIn a continuous process improvement mode 4th step isCorrect AnswerMeasure the performanceYour AnswerIdentify & implement the improvement

Match The FollowingQuestionCorrect AnswerYour AnswerIntellectualCapturing the intellectual assetsCapturing the intellectual assetsAnalyticalImproving analysis of informationImproving analysis of informationGeographicalCoordinating processes across the distancesCoordinating processes across the distancesIntegrativeCoordination between tasks & processCoordination between tasks & process

Multiple Choice Single AnswerQuestionCompanies undertaking BPR projects typically look for :-Correct AnswerDrastic ImprovementsYour AnswerDrastic Improvements

Multiple Choice Multiple AnswerQuestionApplication Systems Languages are :-Correct AnswerABAP/4 , VB , VC++Your AnswerVB , VC++

Multiple Choice Single AnswerQuestionResistance against indoctrination & power usage is termed as :-Correct AnswerType B ResistanceYour AnswerType B Resistance

Multiple Choice Multiple AnswerQuestionParameters of Micro Level Re-engineering are :-Correct AnswerOptimization , Short , DiverseYour AnswerOptimization , Diverse , Technology

True/FalseQuestionMeasurements are central to a fact based decision-making process.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionProcess re-engineering efforts should be guided by values and beliefs.Correct AnswerFalseYour AnswerTrue

Select The BlankQuestionThe process of ordering from a supplier is called as ________ process.Correct AnswerInterorganisedYour AnswerInterdepartmental

Multiple Choice Single AnswerQuestionRaw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-Correct AnswerValue FlowYour AnswerCash Flow

Select The BlankQuestionCycle Time, Asset Turnover & Response Time goals are achieved by ________.Correct AnswerVelocity GoalYour AnswerProductivity Goal

Select The BlankQuestionOpen ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________.Correct AnswerGoalsYour AnswerVisions

Select The BlankQuestionSqueeze out waiting time in process links to create value is ________ Principle.Correct AnswerLose WaitYour AnswerSynchronize

True/FalseQuestionValues and beliefs are to be articulated to withstand in the adversity.Correct AnswerFalseYour AnswerTrue


Select The BlankQuestionIn Kaizen, focus is on ________ Improvement.Correct AnswerContinuousYour AnswerQuality

Multiple Choice Single AnswerQuestionOn which point there is similarity between re-engineering and continuous improvement?Correct AnswerTime management

Multiple Choice Single AnswerQuestionCritical questions are to be answered while formulating the :-Correct AnswerVision statementYour AnswerVision statement

Multiple Choice Multiple AnswerQuestionManagement of change includes :-Correct AnswerManagement of IT project , Management of peopleYour AnswerManagement of IT project , Management of people , Management of re-engineering process

Select The BlankQuestion________ BPR methodology has a source as a "Vsens".Correct AnswerKodakYour AnswerKodak

True/FalseQuestion"Indicative thinking" technique is used for purpose of comparison of the re-engineered processCorrect AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionThe Barriers which are related People Problems are called as :-Correct AnswerSoft BarriersYour AnswerSoft Barriers

Multiple Choice Multiple AnswerQuestionBusiness processes should be re-engineered to have in-built :-Correct AnswerLearning techniques , Renewal techniques , Short feedback loopsYour AnswerRenewal techniques , Short feedback loops

Select The BlankQuestionOrganization has to satisfy ________ for its survival.Correct AnswerExternal customerYour AnswerExternal customer

Select The BlankQuestionThe process of ordering from a supplier is called as ________ process.Correct AnswerInterorganisedYour AnswerInterorganised

Select The BlankQuestion________ BPR methodology has a source as consultant with academic background.Correct AnswerHammer/ChampyYour AnswerHammer/Champy

Multiple Choice Single AnswerQuestionApplication Systems Language is :-Correct AnswerABAP 4Your AnswerABAP 4

Multiple Choice Single AnswerQuestionOne of the Hard Barrier could be :-Correct AnswerLegal ObstaclesYour AnswerLegal Obstacles

Multiple Choice Multiple AnswerQuestionThe Top Management should also ensure the support of :-Correct AnswerSenior Managers , Stakeholders , AssociatesYour AnswerSenior Managers , Stakeholders , Associates

Select The BlankQuestionInternal Individual resistance is ________Correct AnswerPeople BehaviourYour AnswerSingular Behaviour

Multiple Choice Multiple AnswerQuestionIT support order fulfillment process is :-Correct AnswerIn sending & receiving the order , In checking the shipment status on order , Exchange various types of formsYour AnswerIn sending & receiving the order , In checking the shipment status on order , Exchange various types of forms

True/FalseQuestionThe software selection process may not involve errors of project content & project management.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionSynchronize the physical & virtual parts of the process is Synchronize Principle.Correct AnswerTrueYour AnswerTrue

Match The FollowingQuestionCorrect AnswerYour AnswerPurchase ManagerNegotiatorNegotiatorProduction ManagerLeaderLeaderHR ManagerMotivatorMotivatorPPC ManagerMonitorPlanner

True/FalseQuestionThe Business Re-engineering project does not require a new culture.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionERP life cycle consists of these steps :-Correct AnswerERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformationYour AnswerERP readiness assessment , Preparing the Organization for ERP , ERP feasibility study & business transformation

Multiple Choice Single AnswerQuestionERP system meet various demands effectively by bridging in technologies to support the :-Correct AnswerBusiness ProcessesYour AnswerBusiness Processes

Multiple Choice Multiple AnswerQuestionMeasure of process reengineering as a "Velocity Goal" will be related to :-Correct AnswerCycle TimeYour AnswerAsset Turnover , Response Time , Customer Satisfaction



Multiple Choice Single AnswerQuestionWhich activity is performed during second phase analysis of re-engineering project?Correct AnswerConducting benchmarkingYour AnswerEnsuring support of top management

Multiple Choice Multiple AnswerQuestionContinuous improvement process consists of :-Correct AnswerCarrying the process , Documentation of existing process , Establishing the measuresYour AnswerDocumentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Single AnswerQuestionRaw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-Correct AnswerValue FlowYour AnswerValue Flow

Multiple Choice Single AnswerQuestionMarketing plans, dispatch plans, production plans etc. from customer to vendor & vis--vis is termed as :-Correct AnswerInformation FlowYour AnswerInformation Flow


True/FalseQuestionBased on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.Correct AnswerFalseYour AnswerFalse


Multiple Choice Multiple AnswerQuestionCharacteristics of operational information systems are :-Correct AnswerInformation is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internalYour AnswerInformation is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Select The BlankQuestionIn BPR, you can manage E-Processes through ________.Correct AnswerE-CommerceYour AnswerE-Commerce

Multiple Choice Multiple AnswerQuestionVarious vendors for ERP are :-Correct AnswerSAP , Oracle , JD EdwardsYour AnswerSAP , Oracle , Microsoft

Select The BlankQuestion________ is considered as point of similarity between re-engineering & continuous improvement project.Correct AnswerOrganizational ChangeYour AnswerOrganizational Change

True/FalseQuestionMissing knowledge & skills regarding computers & computer applications might be severe reasons for non-acceptance.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionThe Information Technology cannot be faulty at all.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionA business process re-engineering model has main activities as :-Correct AnswerBusiness Definition , Process Iden

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Business Process Re-Enggineering