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Main Points
Basic Concepts
Language
Working hours & holidays
Nonverbal Communication
Business ethics & meetings
Greeting: Shake hands
Women greeting:
Dress code “sign of respect”
“be judged by the way you dress”.
Language: official Arabic.
English is widely spoken.
Basic Concepts
Respect their religion
Hospitality
Begin with Arabic coffee or tea.
Sincerity and trust
Business is not only business.
Status is important
Business Ethics
High Context Low context
China Canada
Egypt Australia
India England
Italy Germany
Japan Switzerland
Spain United State
UAE Sweden
Table: High & Low context Countries
Source: http://www.emeraldinsight.com/fig/0040450812001.png
Language
Useful Japanese Phrases:Japanese < > English
Ohayou gozaimasu
Good morning
Kon'nichiwa Good afternoonKon'banwa Good evening
Oyasumi nasai Good nightSayounara Good-byeSumimasen Excuse me
Gomen nasai I am sorry
WakarimasenI don't
understandArigatou Thank you
Hai YesIie No
Working hours
UAE Japan
Sunday – Thursday
Monday – Friday
8:00 am 9:00 am
JapanNew Year's holiday December 28-January 3
“Golden” Week April 29-May 5
“O-Bon” Festival August 12-15
Holidays
Non verbal communication
Leaving hands in pockets
Standing with legs crossed
Leaning against walls
Stretching legs out while sitting
Leaning back into a chair or sofa
Basic Concepts
Greeting.
- Shake hands.
Dress code.
- Men wear a dark suit and tie.
- Women wear a smart dress or a business suit.
Food.
- Business occurs over meals or in coffee shops.
Language
English.
People speak too fast.
The Australian accent.
Abbreviations.
Very direct.
Element of humor.
Working hours
UAE Australia
Sunday – Thursday
Monday – Friday
8:00 am 9:00 am
AustraliaNew Year's holiday December 28-January 3
Australia Day 26 January
Labour Day 1st Monday in March
Holidays
Non-verbal Communication
Eye contact.
Giving with the left hand.
Men do not show emotions often.
To wink at a woman is inappropriate.
“Thumbs up” is a rude gesture.
Business Meeting
Punctuality.
Use first names.
Small talk before the meeting starts.
Tend to plan in less detail.
Like to be viewed as good team players.