BUSINESS RISK AND THE CLOUD START WITH MAKING CLOUD LESS CLOUDY © 2013 deRisk the Cloud / Beyond Solutions @deRisktheCloud

BUSINESS RISK AND THE CLOUD

START WITH MAKING CLOUD LESS CLOUDY

© 2013 deRisk the Cloud / Beyond Solutions @deRisktheCloud

Buzzwords Blurred


Applications Anywhere

Information &

Intelligence

Communicated &

Protected

Cloud delivers:


Revenues Up

Costs Down

Growth Enabled

Brand Enhanced

The Silver Lining (Business)


Revenues Up

Costs Down

Growth Enabled

Brand Enhanced

Behind the Business ‘Silver Lining'

Reliable,Available

Secure

Functional,Interoperabl

e

Delivered, now, at a lower cost


the Common Denominators… and the Usual Suspects


Reliable,Manageable

Reduced & Controlled

Costs

Barriers Removed (Securely)

Network as Critical Enabler

The Silver Lining (Technology)


Reduced & Controlled

Costs

Barriers Removed (Securely)

Network as Critical Enabler

ReliableManageable

Scalable

Behind the Technology Silver Lining

Available Accessible

Secure Functional


RISK is a 4 Letter Word

With Critical Touch-points Across the Business© 2013 deRisk the Cloud / Beyond Solutions

@deRisktheCloud

Pre-Cloud Planning QuestionsAre your requirements and targets clear and understood? What cloud services do you need; Which are you already using? For legacy moves or replacements, are migration plans in

place?What is the track record and customer base of the provider?

Where are their data centres / where will your data reside? What tier level Data Centre service am I getting? Can I speak with a current customer reference; Can I speak

with a customer who has exitied?On the subject of data, who owns it and controls it, legally and contractually?

How and where are Backups and Restores administered and managed?

How do I go about administering, managing and controlling my databases?

Tell me about your networks and the technology behind your cloud

Do you deliver over a resilient, diverse network?

Who is providing your network services? What type of kit are you running on; Can I see your technology roadmap?

Tell me about your approach to and offers in the Security space What security policies and controls are delivered as standard? In the event of a security breach, who will I be speaking with:

you or a third-party provider?Tell me about your support model for my business users, technical users and developers

Are your staff based in the UK or will they be accessing my system and data from other countries?

Will we have an account manager and, if yes, what does that mean?

Tell me about exiting How do I get my data back to change suppliers should a better answer become available?

What are the mechanisms to ensure a cost effective repatriation of applications and data (to either another provider or back into my own data centre); what are the costs and timings of such decommissioning?

And on to the Contract:

What is the term; Are there exit penalties? Up-front v. long term costs-to-scale ‘hidden costs’ around storage, memory and core upgrades,

data transfer, ongoing backup and archivingWhat are the service levels / What happens if my systems are unavailable?

In such an eventuality, with whom will I be speaking: you or a third party?

What should we expect if it doesn’t all ‘go to plan’, either on the way in or once we are there?

This is only a

preliminary Set

of questions!


The Key Risks on the Way to the Cloud

Incomplete Definition of Requirements

Lack of thorough Planning

Lack of Clarity around Goals

Lack of a cross-Business Model of Risk

Lack of Organisational Commitment

Cloud Provider Selection & Contract


The Key Risks Once You’re There

Data Security, Privacy and Ownership

Application Interoperability and Compatibility

Performance of Applications and Services (covering Networks, Processing, Collection and Storage)

Developer and Administrator Access & Support

Delivery to Service Levels / Systems Availability

And, of course, Risks when Changing Providers


The Key Mitigation(s)

The right People

The right choice of Partner

Defined, Communicated Clear goals

The Plan and the Budget

And a closer look… from all angles!


Documents

BUSINESS RISK AND THE CLOUD START WITH MAKING CLOUD LESS CLOUDY © 2013 deRisk the Cloud / Beyond Solutions @deRisktheCloud