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Urban competitiveness andthe future of urban services
Discussion Document
18 May 2016
Hazem GalalCities & Local Government Sector GlobalLeader
Business Unit
PwC18 May 2016
Urbanization accelerated pace: By the middle of the century four ofevery five people might be living in towns and citiesCities today occupy approximately only 2% of the total land, but areresponsible for 70% of economic activities (GDP). However they areresponsible for …
Urban competitiveness and the future of urban services
+ 60%
EnergyConsumption
70%
GreenhouseGas Emissions
70%
Waste
We collaborated with the WEF on a study toshow how can cities be part of the solution,not the problem
Source: World Economic Forum, Shaping the Future of Urban Development & Services Initiative & PwC Research
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PwC18 May 2016
Top urban challenges facing cities around the world
Urban competitiveness and the future of urban services
Source: World Economic Forum, Shaping the Future of Urban Development & Services Initiative & PwC Research
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PwC18 May 2016
As cities witness an inflow of 2.5 billion new urban dwellers by2050 a new vision of the urban environment is needed
Urban competitiveness and the future of urban services
Sustainable
Demonstrates balancedaccomplishment of social &economic development,environmental management& effective urbangovernance.
Citizen Centric
Focus on the physical,mental & social well-being ofindividuals & society,encompassing many factors (lifesatisfaction, physical health,psychological state, education,wealth, religious beliefs,local services &infrastructure,among others).
Economically Vibrant
Attracts investments,facilitates business, nurturesindispensable assets (itswell-educated people),improves productivity,promotesgrowth and expandsopportunities for allstakeholders.
Accessible
All sections of society in anaccessible city can liveindependently and participatefully in all aspects of life. Thiscity ensures that people withspecial abilities and thevulnerable section ofsociety have equalaccess to all servicesprovided.
Resilient
Enhances the capacity ofindividuals, communities,institutions, businesses andsystems to survive and adaptwhile they experience chronicstress and acute shock acrosshealth, the economy,infrastructure andenvironment.
Well Governed
optimally utilizes resources toeffectively realize the short- andlong-term agenda of itsdevelopment, while achievinggreater transparency in publicdecision-making andestablishing institutionalaccountability.
Responsive
To consume its availableresources in the best waypossible, such a city enablesall stakeholders to use datacollected by digitalinfrastructure to spotpatterns, identify problemsand make real-timedecisions
Planned
strengthens its local economyby creating a master plan thatintegrates all urban domains,and offers enough flexibility tomake amendments to the planwhen external conditionschange or when innovativesolutions emerge.
Future City Characteristics
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Source: World Economic Forum, Shaping the Future of Urban Development & Services Initiative & PwC Research
PwC18 May 2016
Typical Stages of Development for a City – A maturity model basedon six dimensions
Rudimentary Functional Integrated Scalable
Urban Services
SustainableDevelopment
Technology &Business Models
Planning
Collaboration& Engagement
OrganisationServices
Stages of Urban Development
Basic survival needsmet in terms of water,waste, sanitation, &shelter
Access to basic servicesUrban povertyalleviation
Limited adoption oftechnology and fewPPPs
Unplanneddevelopment withinadministrative areas
No/few linkagesbetween people,processes & systems
Structures exist, citesare not empowered orequipped
Power, transportation,healthcare and educationneeds met
Energy efficiency, Socialcohesion, reuse andrecycling
Adoption of technology forcritical function &enterprise management;PPP frameworks adopted
Planned development,with siloed planningapproach
Linkages between people,with few linkages inprocesses and systems
Structures exist,empowered (in silos) butnot equipped
Scalable infrastructure forquality of life, greenspace, culture & elderlycare
Social safety, prepare forclimate change, addressageing
Truly digital delivery, preemptiveservices, prescriptive analytics;PPP pipeline available & limitedacceptance of disruptive businessmodels for urban services
Metropolitan plans inconjunction with adjoiningareas
Digital collaboration (gov,citizens, private sector,NGOs, academia)
Agile governancestructure, adaptive to newoperating models
Mass transit, advancededucation, etc. foreconomic competiveness
Renewables, greendevelopment, addressclimate change
Process optimized, situationawareness, data-drivendecisions; Smart regulations toaccommodate disruptivebusiness models
Integrated planning foradministrative areas
Extensive linkages(people, system,processes) andstakeholder collaboration
Integrated structures withadequate capacity
Source: World Economic Forum, Shaping the Future of Urban Development & Services Initiative & PwC Research
4Urban competitiveness and the future of urban services
PwC18 May 2016
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As technology has been one of the drivers of transformation and islikewise driving the emergence of the new urban services paradigm
5Urban competitiveness and the future of urban services
Urban domainsexpected to undergo
transformation
1. Open Data in Government
2. Internet of Things
3. Mobile device based sensing
4. Intelligent Transport
5. Smart Grid
6. Location & Condition Sensing
Technologies
7. Citizen e-ID
8. Mobile Health Monitoring
9. Big Data
10. Data Analytics Predictive & Prescriptive
Top 10 Technologies Driving Transformation► Power/energy► Transportation► e-government services► Water► Waste
► Transportation► e-government services► Citizen engagement► Urban planning► Power/energy
► Transportation► Urban planning► e-government services► Innovation and entrepreneurship► Power/energy
► Transportation► Power/energy► Waste► Water► Education
Source: World Economic Forum, Shaping the Future of Urban Development & Services Initiative & PwC Research
PwC18 May 2016
An approach for Transformation
Urban competitiveness and the future of urban services
Source: World Economic Forum, Shaping the Future of Urban Development & Services Initiative & PwC Research
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Identify DNA
IdentifyChallenges
Develop SharedVision
RevisitRegulations
DevelopCapacity
Identify &Prioritize Goals
Financing &Funding
Target QuickWins
ManageBenefits &Monitor
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DevelopPrograms
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Thank you!
This document has been prepared for general guidance on matters of interest only, and does not constitute professional advice.
© 2016 PricewaterhouseCoopers .All rights reserved. In this document, “PwC” refers to PricewaterhouseCoopers International Limited, eachmember firm of which is a separate legal entity.
