1 First contact

l .A Meeting people

Grammar - questions 1 Wr i te t h e q u e s t i o n s f o r t h e a n s w e r s b e l o w us i ng

where, whot, who, which, when, how, how many

o r how often. M o r e t h a n o n e a n s w e r may be poss ib l e .

Vocabulary - jobs 2 Ñ a m e t h e p e r s o n y o u w o u l d t a l k t o in each

s i t ua t i on . C h o o s e f r o m t h e box be low .

a Whe-re- do u p j uve-?

Paris.

In Zur ich .

wo rk in accounts .

personal assistant j e c o p t i o n t s f cour ier

secur i ty guard accountant IT eng ineer

sales manager c leaner secretary

a You arrive at w o r k for t he f i rs t t ime.

The, fe-ce-p-rioni^i"

b You wan t to see the boss , but he's not in the of f ice.

I'm a secretary. c There's a mistake in your paysl ip th is month .

Sixty peop le w o r k in the company. d You cannot get into your of f ice. The door is locked.

Mr Pater.

A t 9 a.m.

e You mus t send s o m e d o c u m e n t s to another company.

go to w o r k by train.

I'm f ine, thanks .

live in t he c i ty centre.

I take the No. 7 bus.

f You can' t f ind a d o c u m e n t you left on your desk last night.

? g You cannot open your e-mai ls.

h You can' t answer a sales enquiry.

go to co l lege t w o days a week.

m

My boss is OK.

i You need the address of a cl ient.

3 Wr i t e d o w n all t h e j o b t i t l es t h a t y o u k n o w in Eng l ish . Use y o u r d i c t i o n a r y if necessary .

Q Pronunciat ion - in tonat ion in questions

A O CD1 TR1 L is ten t o t h e i n t o n a t i o n in t h e q u e s t i o n s . Put an up a r r o w S — M o r a d o w n a r r o w a f t e r each q u e s t i o n , d e p e n d i n g o n t h e i n t o n a t i o n .

a What 's your ñame?

b H o w do you do?

c Where does she w o r k ?

d H o w do you get t o wo rk?

e Which depa r tmen t does she wo rk in? -train driver

f What 's her boss like?

g Where is your desk?

h Wh ich one is Jorge?

¡ When do you s tar t w o r k ?

• CD1 T R 2 N o w l is ten aga in a n d repea t . Try t o c o p y t h e i n t o n a t i o n p a t t e r n .

B ® CD1 T R 3 In t h e f o l l o w i n g t y p e s o f s p e e c h t h e r e are t yp i ca l p a t t e m s o f i n t o n a t i o n . L is ten a n d w r i t e in if t h e i n t o n a t i o n g o e s u p N — * o r d o w n X .

a wh~ q u e s t i o n s

What are you do ing?

b yes/no q u e s t i o n s ?

Do you wan t a dr ink?

c o r d i n a r y s t a t e m e n t s

My ñame is S imón.

First contact

l.B More about people

Grammar - present simple or present progressive tense 1 C ross o u t t h e i nco r rec t f o r m .

a I wefk I am working in the Sales Depa r tmen t th is week.

b She gets I 's getting up at six o 'c lock every morn ing .

c Our t ra inees study / are studying fo r t w o years.

d H o w are you enjoying / do you enjoy your j o b ?

e They go I 're going t o co l lege on Thursdays and Fridays.

f He likes to keep fit so he cycles ¡ 's cycling t o wo rk .

g We play I 're playing in the local footbal l team each week.

h I read / 'm reading a g o o d book at the moment .

¡ I ///ce / 'm liking wo r ld music.

j What t y p e of compu te r do you use / are you using at w o r k ?

k I'm living I Uve in a b ig house w i th s o m e f r iends at present.

I What are you doing / do you do r ight n o w ?

Listening - likes and dislikes 2 ® CD1 T R 4 L is ten t o t h e d i a l o g u e s . W h i c h

í tems in t h e d i scuss ion d o e s each speake r l ike o r d i s l i ke? Wr i t e l ikes (L) o r d is l i kes (D) aga ins t t h e ac t i v i t i es be low . If t h e r e is n o t e n o u g h i n f o r m a t i o n , w r i t e d o n ' t k n o w (DK) .

a get t ing up early 6 L

b get t ing up late

c publ ic t ranspor t

d cycl ing

e walk ing

f spo r t on TV

g footbal l

h basketbal l

i reading

j classical music

k hip hop

I wor ld music

Business Update

Wri t ing - your l i festyle 3 N o w w r i t e n o t e s a b o u t y o u r l ikes a n d d is l i kes

u n d e r t h e f o l l o w i n g head ings .

a habi ts and rout ines I Üjcg. ge-t-fing op earlcj. I di¿>lik.e. ...

b spor t

c leisure act iv i t ies

4 Wr i t e a s h o r t m e s s a g e t o y o u r p e n pal say ing w h e r e y o u l ive, w h a t y o u d o in y o u r spa re t i m e a n d w h a t y o u r l ikes a n d d is l i kes are. (Wr i te a b o u t 5 0 wo rds . )

To: Sophie Stotz

CC:

Subjec t : I n t e rne t pen pal chat c lub

Dear Soph ie ,

I l ive i n . . .

Q Pronunciat ion - l ink ing w i th do

A ® CD1 T R 5 L is ten t o t h e reco rd ing and w r i t e in l ink ing marks f o r w o r d s w h i c h , w h e n s p o k e n , r u n t o g e t h e r . T h e n p rac t i se say ing t h e q u e s t i o n s .

a H o w w d q j / o u ^ j d o ?

b Do you like your j o b ?

c Where does he l ive?

d Where do they w o r k ?

e What do you know abou t t ranspor t?

f What does Bob th ink?

g Do they play footbal l o f ten?

h Does the company sell b icyc les?

i What do you do at the w e e k e n d ?

j Do w e star t at n ine?

B • CD1 T R 6 L is ten a n d p rac t i se say ing t h e f o l l o w i n g .

a D o you . . .?

b Does he . . .?

First contact

Quíz - What do I know?

Start here •>

W h a t w o u l d y o u s a y ?

What w o u l d y o u say in t h e f o l l o w i n g s i t ua t i ons? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .

Juan: Pardon. Which

H o w w o u l d you greet the fo l low ing :

1 a f r iend?

2 your boss?

3 someone you meet for the f irst t ime?

H o w w o u l d you f ind ou t the fo l low ing in format ion:

1 a person's ñame?

2 h is /her address?

3 h is /her te lephone number?

4 h is /her j o b ?

Talk abou t wha t you are do ing now.

Talk abou t your spare- t ime act iv i t ies.

P o i n t s

_ / I

_ / I

/ 1

/ 1

/ I

/ I

/ I

/ 2

/ 3

T o t a l / 1 2

N o w check y o u r a n s w e r s o n • p 1 5 6

If you have scored six or less, go to the B l u e run. If you have scored seven or more, go to the B l a c k run.

Blue run

1 A b a d c o n n e c t i o n o n t h e t e l e p h o n e m e a n s t h a t y o u d o n o t hear s o m e o f t h e c o n v e r s a t i o n . C o m p l e t e t h e q u e s t i o n s t h a t y o u ask t o g a i n t h e m iss ing i n f o r m a t i o n .

Ana: Hi, Juan. Look, Tve go t g o o d news. I go t

that j o b ! I s tar t on . . .

Juan: Sorry. Whe-n do y o g t a r t ?

Ana: I s tar t on Tuesday. I'm work ing in the . . .

Depar tment .

Ana: Transpor t . The bad news is that I s tar t wo rk

at ... in the morn ing .

Juan: Oh, sorry. What t ime ?

Ana : 6 a.m.l But the j o b is very near my home,

in it 's not far at all.

Juan: Where ?

Ana : Sto t t ing ton. It takes j us t . . . to ge t there .

Juan: H o w long ?

Ana : Fifteen minutes, so very quick. I met ... today.

Juan: Sorry, w h o ?

Ana: María. She's very . . .

Juan: What ?

Ana: Friendly. She s h o w e d me my of f ice. There

are ... peop le in t he same of f ice w i th me.

Juan: Pardon. H o w many ?

Ana: Eight. They were all ve ry ...

Juan: What

Ana: I f in ish w o r k at . . . It's qui te early, isn't i t?

Juan: Sorry. What t ime ?

Ana: 2 p.m., so lots of f ree a f te rnoons !

2 C o m p l e t e t h e sen tences us i ng t h e v e r b in b racke ts . C h o o s e t h e co r rec t t e n s e . N o t e : M o r e t h a n o n e a n s w e r may be p o s s i b l e a n d s o m e may n o t need c h a n g i n g .

Sam: Where are you going

Bet ty : home. (go)

? (go)

Stuart : H o w many peop le .

for M ig ros? (work)

Jane: .. (not know)

Nina: Why are you

(learn)

Kate: For my j o b . Everybody

English nowadays. (speak)

Engl ish?

Business Update

d Tom: H o w are you

Claire: Fine! I

e Mark: When do you

(start)

Emma: I

on? (get)

t he j o b ! ( love)

work?

at 6 p.m. (start)

f Jade: We

at 9 a.m. and I f in ish

to co l lege on

Wednesdays. (go)

Nei l : What are you ? (study)

Jade: We are business, (s tudy)

Black run

1 Use t h e p r o m p t s t o w r i t e t e n q u e s t i o n s t h a t y o u w o u l d ask a n e w t r a i n e e at w o r k .

Which depa.f-t-me.n-t are, CJOO in?

Where

H o w

a

b

c

d H o w many

e H o w of ten

f When

g What

h Who

J

Which

Where

2 C o m p l e t e t h e sen tences be low, a d d i n g t h e i n f o r m a t i o n in b racke ts . A d d any a d d i t i o n a l v o c a b u l a r y w h e r e n e e d e d .

a S imón: She goes t o w o r k by bus.

Julie: No, she doe^n'-t. She. goe.^. b i j -tra-in.

(by train)

b Rachel: He's wo rk ing in Recept ion th is week.

Steve: No, he

c M igue l : He plays footbal l at the weekends .

Helena: No, he

. .(basketbal l)

d Alex: She lives in the c i ty cent re .

Nuria: No, she

..(the suburbs)

e Carón: They're s tudy ing at co l lege one day

a week .

Félix: No, they

( two days)

f Tony: She's s ings in a choir.

Lee: No, she

..(in a j azz t r io)

g S imón: He wa lks to work .

James: No, he

(cycles)

h John: The company makes big prof i ts.

Sophie : No, it

. .(small prof i ts)

¡ Emma: He's playing tennis .

Roger: No, he

. . (badminton)

j June: She likes her boss a lot.

Phill ip: No, she

. . (much)

3 Transía te t h e s e s e n t e n c e s in to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . T h e n c ióse t h i s b o o k a n d t rans ía te y o u r sen tences back in to Eng l i sh .

a She knows a lot abou t our t ranspor t sys tems.

b I love spor t . What abou t y o u ?

c I live near my work .

..(in Personnel)

9

1 1 First contact

l.C A suitable job

Reading an ar t ic le 1 Read t h e t ex t qu i ck l y a n d t i ck ( • ) w h i c h

c o m m e n t is t r u e .

A Virtual Careers Fair

A t a t r a d i t i o n a l c a r e e r f a i r s , e m p l o y e r s a re t r y i n g t o find t h a t v e r y s p e c i a l e m p l o y e e , a n d f u t u r e e m p l o y e e s , d ressed i n t h e i r bes t su i t s , a re l o o k i n g f o r t h e j o b o f t h e i r d r e a m s . T h e e v e n t cos t s a l o t o f m o n e y a n d e v e r y b o d y w a s t e s a l o t o f t i m e . B u t a l l t h a t is c h a n g i n g . R e c e n t l y 6 , 0 0 0 s t u d e n t s f r o m ac ross E u r o p e a t t e n d e d t h e s e c o n d v i r t u a l ca reers f a i r i n c y b e r s p a c e . A f t e r r e g i s t e r i n g o n l i n e , s t u d e n t s w e r e g i v e n a u s e r n a m e a n d a p a s s w o r d t o access a s i t e . O n c e l o g g e d o n , t h e y e n t e r e d a v i r t u a l b u i l d i n g w i t h seve ra l f l o o r s , each d e d i c a t e d t o a d i f f e r e n t w o r k sec to r , s u c h as i n f o r m a t i o n t e c h n o l o g y o r a c c o u n t s . T h e first v i r t u a l f a i r l as t J a n u a r y w a s n o t i n t e r a c t i v e , b u t t h i s t i m e t h e o r g a n i z e r s a d d e d a c h a t r o o m . ' W e a re t h i n k i n g o f a d d i n g a v i r t u a l ca fe n e x t t i m e , ' says H o b s o n s , ' so t h a t s t u d e n t s c a n c h a t t o each o t h e r a n d n e t w o r k . '

G u s B r a d b u r y , w h o has a q u a l i f i c a t i o n i n I T , w a s d e l i g h t e d . ' T h e r e ' s n o w a y I c o u l d t a k e t i m e o f f t o g o t o a t r a d i t i o n a l ca ree rs f a i r , ' says G u s . ' A n d l o g g i n g o n f r o m h o m e w a s c h e a p e r a n d f as te r t h a n t r a v e l l i n g t o a t r a d i t i o n a l ca ree rs fa i r . ' S ince c h a t t i n g o n l i n e w i t h r e p r e s e n t a t i v e s f r o m T e x a s I n s t r u m e n t s , G u s has been i n v i t e d t o a n i n t e r v i e w i n M u n i c h . H e f o u n d t h e v i r t u a l f a i r u s e f u l f o r g e t t i n g i n f o r m a t i o n , b u t n o w he's l o o k i n g f o r w a r d t o m e e t i n g r e a l p e o p l e . ' T a l k i n g f a c e -t o - f a c e g i ves y o u a b e t t e r i m p r e s s i o n o f t he c o m p a n y . I t ' s t h e d i f f e r e n c e b e t w e e n w a l k i n g i n t o a s h o p a n d s h o p p i n g o n l i n e ' , he says .

Source: Barr, D (ND). A Virtual Careers Fair. Retrieved from The Times.

a Vir tual fairs are a g o o d th ing .

b Vir tual fairs are a bad th ing .

c The text doesn ' t give an op in ión about v ir tual fairs.

Read t h e t ex t aga in a n d say if t h e f o l l o w i n g s t a t e m e n t s are t r u e (T) o r fa lse (F) . If t h e r e is e n o u g h i n f o r m a t i o n , w r i t e d o n ' t k n o w (DK) .

a A vir tual fair cos ts the organizers less than a t radi t ional careers event.

b A vir tual fair reaches more fu ture employees.

c A vir tual fair saves t ime and money.

• •

Students can log on to a vir tual fair webs i te for f ree.

Students can ge t all the informat ion they wan t on the webs i te .

You can ge t a bet ter j o b at a vir tual fair.

You can get a j o b immediately.

Chat t ing on the Internet is bet ter than a face- to- face interview.

n o t

• • •

•

10 ] B u s i n e s s U p d a t e

Vocabulary bui lding 3 Fill in t h e g a p s , c h o o s i n g f r o m t h e b o x be low .

cha t room username onl ine IT ne two rk

in terv iew logged on -cyborspacc- password

a The careers fair isn't real - it happens in

CLjbe-tepa.ee. .

b To access the Hobsons ' webs i te you need

a and a

c To make the webs i te interact ive, the organizers

a d d e d a

d Next t ime, there wil l be a v i r tual cafe so that

s tudents can

e Gus Bradbury

and chat ted _

f rom home

to peop le f r o m

Texas Inst ruments.

f Gus has go t a qual i f icat ion in

g You ge t a bet ter impress ion of peop le at a

face- to- face

Listening for in format ion 4 O CD1 TR7 L is ten t o t h e m o n o l o g u e s a n d

w r i t e d o w n t h e i n f o r m a t i o n a b o u t each p e r s o n .

N i c k

J o b _

Nick likes

Nick disl ikes

2 | Start ing work j 2.A Contact by phone

Grammar - auxi l iary verbs do, be, have 1 C h a n g e t h e f o l l o w i n g s e n t e n c e s in to q u e s t i o n s

us i ng do, be o r have. Pay a t t e n t i o n t o w o r d o rder . M o r e t h a n o n e a n s w e r may be poss ib le .

a He likes th is des ign.

Doe.^. he- lilce. - t t to de-^ign?

b You're wo rk ing till 6 p.m.

c Yes, my appo in tmen t is w i th Mr Dupont .

d They ' re happy w i th our p roduc ís .

Vocabulary - phrasal verbs 2 M a t c h t h e v e r b s ( a - f ) t o t h e a d v e r b s in t h e b o x

t o m a k e as m a n y phrasa l v e r b s as y o u can .

a cali b a c t , ca.ll up d p ick

b ho ld e pass

c put f get

t h rough up back on

3 Wr i te t e n sen tences , each c o n t a i n i n g a d i f f e r e n t ph rasa l v e r b .

a Pll cali bacL late-r.

e You start at 9 a.m.

f Yes, I use the t ra in every day.

g I live in Paris.

h Yes, I have f i led the sales f igures.

i They wan t to change suppl iers.

j He's go t a n e w secretary.

k I wo rk in Barcelona.

Business Update

4 C o m p l e t e t h e sen tences w i t h t h e c o r r e c t f o r m o f o n e o f t h e f o l l o w i n g v e r b s : take, make, hold, speak, see, cali, help. The re may be m o r e t h a n o n e answer .

a Daimler. H o w can I help you?

b Helio, who ' s , p lease?

c Helio, Sally Smith

d l'd like to to Mr Brown, please.

e Can I a message?

f the line. I'm pu t t ing you th rough .

'd like to an appo in tmen t w i th

Ms Smi th , p lease.

h Fine, you on Tuesday, then .

13 Pronunciat ion - telephone language A • CD1 T R 8 L is ten a n d unde r l i ne t h e w o r d t h a t

is s t r e s s e d .

a H o w can I help you?

b Sam Tobin speak ing .

c Is that Tom?

d Who's cal l ing, p lease?

f I'm pu t t ing you th rough .

g I'm afraid Mr Smith isn't in his of f ice at

the moment .

h Is there anyone else you 'd like to speak t o ?

¡ l'll cali back later.

j Try again s o m e t ime th is a f te rnoon .

B ® CD1 T R 9 L is ten aga in a n d p u t an up a r r o w N — * o r a d o w n a r r o w a f t e r each s e n t e n c e in A c t i v i t y A above , d e p e n d i n g o n t h e i n t o n a t i o n . Prac t ise say ing each s e n t e n c e w i t h t h e r i gh t i n t o n a t i o n .

Wri t i ng a message 5 ® CD1 T R 1 0 L is ten t o t h e d ia logue . Wr i te t o y o u r

boss a b o u t t h e a r r a n g e m e n t s t h a t y o u have j u s t heard . Beg in l ike th i s :

Mr &io¿.ca- <~a.ng "tinte morn ing ...

e Hold the line, p lease.

2 Starting work

2.B The first day

Grammar - modal verbs 1 D e c i d e w h a t c o n c e p t s t h e sen tences b e l o w re fer

t o : ability necessity, possibility, future prediction,

o r polite request.

a Can you use the fax mach ine?

b I mus t cali back tomor row.

c I th ink he wi l l col lect the package later.

d It may be a bit bon'ng at f irst.

e He can teach you h o w to use the compu ten

f There may be o ther more interest ing dut ies.

g You mus t ge t to know everybody quickly.

h First you mus t meet everybody.

¡ I th ink I can remember everybody 's ñame!

j Can you c o m e back later?

k We must dec ide now!

2 Wr i te a sen tence f o r each of t h e s i t u a t i o n s be low . The c o n c e p t s a re s h o w n in b racke ts .

a You are in a j o b interview. Tell your in terv iewer th ree th ings you are able to do. (ability)

I ca.n -tupe. a.nd ose Excel a.nd Ma.c pa.c1¿.a.ge.¿>.

b You have the a f te rnoon off work . Tell your co l leagues th ree th ings they need t o do. (necessity)

c You are p lanning your weekend . E-mail a f r iend tel l ing t hem abou t th ree th ings you may /may not do. (possibility)

d You are th ink ing about the fu ture. Write three th ings that you th ink wi l l happen to you in the next six months . (future prediction)

e You wan t to go on a course at work . Write to your boss asking to go. (polite request)

14 Business Update

Vocabulary - of f ice ta lk 3 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x

be low .

get to know give o u t -expect- file

unders tand deals w i th pr int keep

w e l c o m e s fo rge t

e-xpe-Gi-

b l'd like t o

c I th ink I _

you 'd like a cup of co f fee.

everyone quickly.

d Our recept ionis t answers the i r quest ions.

e At Recept ion, w e

h o w the of f ice works .

v is i tors and

informat ion about the company.

f Wendy

g You mus t _ up to date.

h Can you p lease?

the c o m p a n y payrol l .

the mai l ing list

these documen ts ,

¡ I must s o m e address labels.

to go back and I must not _ see Wendy.

4 M a k e a l ist in Engl ish of all t h e t h i n g s t h a t y o u d o at w o r k . Use y o u r d i c t i o n a r y if necessary .

Pronunciat ion - stress • CD1 TR11 L is ten t o t h e r e c o r d i n g a n d unde r l i ne t h e s t r essed w o r d s .

a 1 Can you c o m e at f ive?

2 I can c o m e at f ive.

b 1 I mus t go now.

2 Mus t you go n o w ?

c 1 Will she c o m e ?

2 She'll come.

d 1 We can meet on Thursday.

2 We can meet on Thursday.

e 1 He'll do it.

2 He wi l l do it.

f 1 I must cali Phil.

2 I must cali Phil.

g 1 She may get the job .

2 She may get the j o b .

h 1 Can I help you?

2 I can help you , I know I can.

2 Starting work

Quiz - What do I know?

Start here - • W h a t w o u l d y o u s a y ?

W h a t w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .

a Say t w o express ions that you w o u l d use on the te lephone.

b Make an a r rangement on t he te lephone. Cover the fo l low ing po in ts : w h o you wan t t o see, t he t ime and date of the appo in tment .

c Descr ibe an act iv i ty that you can do.

d Write abou t t w o th ings that you mus t do this week .

P o i n t s 12

_ / 4

/

T o t a l / 12

N o w check y o u r a n s w e r s o n • p 1 5 6

If you have scored six or less, go to t he B l u e run. If you have scored seven or more , go to the B l a c k run.

I ue run

1 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x be low .

do (x2) does (x2) d id (x2) have (x2)

'm (am) '«-O 5 ) is 're (are)

a Who js .

b

cal l ing, p lease?

you go t an appo in tmen t?

c I put t ing you t h rough to

Mr Mart in i .

d he speak Spanish?

you wan t an appo in tmen t w i th

Mr Marks?

f She .n't like her j o b .

.n't seen Cara th is morn ing .

h We.

i They

having a party.

.n't en joy t he f i lm.

j Greta

k Who

wai t ing in Recept ion.

you speak to yesterday?

I Is he French? H o w you know?

2 The f o l l o w i n g sen tences a re i nco r rec t . Rewr i te t h e m cor rec t l y .

a Do you can use a compu te r?

C-an Ljou itee. a. compu-fer?

b We must t o go now.

c We do can meet on Fr iday?

d He'll be to back tomor row.

e I can to speak three languages.

f I'm not sure I can if come.

g May you he lp me?

Business Update

h I can see Ms Bates? I have an appo in tment . d He be back tomor row.

i I'm go ing home. You wi l l c o m e w i th m e ?

j Must you c o m e back and see me later? Thanks.

f She

speak th ree ianguages.

speak th ree Ianguages.

I'm not sure.

see Ms Bates? I have an

appo in tment .

I wan t to go to the gym.

c o m e w i t h me?

you

Black run

1 Us ing q u e s t i o n t a g s o f aux i l i a ry o r m o d a l v e r b s , m a k e t h e f o l l o w i n g sen tences i n to q u e s t i o n s .

a You live in t he c i ty cent re, don'-r CJOU ?

b He's wo rk ing for Daimler, ?

c My appo in tmen t ' s at 7 a.m., ?

d You can help me,

e She cal led earlier,

f You go t our in format ion pack, ?

g They are com ing w i t h us, ?

h You wi l l do those e-mai ls, ?

¡ We can' t c o m e at 6 p.m., ?

j You w o n ' t forget , ?

k No one cal led, ?

_ get hold of Bob. He

be away on hol iday f r om

tomor row.

I You aren' t busy,

2 C o m p l e t e t h e s e n t e n c e s w i t h can, will, must o r may. M o r e t h a n o n e a n s w e r may be poss ib le .

a We can meet on Wednesday or

on Friday. Which is bet ter fo r y o u ?

b We go now, or w e

be late.

c o m e or I

not. It depends if I'm busy.

Transíate t h e s e sen tences i n to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . T h e n c i óse t h i s b o o k a n d t rans ía te y o u r sen tences back i n to Eng l i sh .

a I mus t learn the j o b quickly.

b She can speak four Ianguages.

c They may give me the job .

Starting work

2.C About the company

Reading an ar t ic le 1 H o w easy is ¡t t o access s o m e o n e ' s p r íva te

e -ma i l ? D o e s y o u r b o s s have access t o y o u r e -ma i l ? W o u l d y o u m i n d if he o r she d i d ?

2 Read t h e t ex t a n d check y o u k n o w t h e f o l l o w i n g vocabu la r y . Wr i te d o w n y o u r de f i n i t i ons . Use y o u r d i c t i o n a r y if necessary .

a mon i to r

b human r ights

abuse

d pro tect ion

e cause harm

f take someone to cour t

g insults

h sexual harassment

i f ines

j a r ight to pr ivacy

No surtí thing as a prívate e-mail Anyone can m o n i t o r y o u r e-mai ls a n d

voice messages. I n m a n y businesses,

bosses already do . Howeve r , t he H u m a n R igh ts

A c t gives y o u a legal r i g h t to pr ivacy, a n d y o u r

boss shou ld te l l y o u i f he or she is read ing y o u r

e-mai ls. E - m a i l abuse is c o m m o n , b u t is i t

s ta f f or employers w h o need p ro tec t i on most?

Inapp rop r ia te o r offensive e-mai ls are c o m m o n ,

a n d can cause a c o m p a n y h a r m . Employees

have been taken t o c o u r t b y the i r compan ies for

sma l l abuses, such as b o o k i n g ho l idays o n the i r

c o m p a n y e -ma i l . B u t somet imes the abuse is

m o r e serious a n d involves insu l ts to col leagues,

or sexual or racial harassment.

I n t e r n a t i o n a l cou r t s have i m p o s e d m i l l i o n s

o f do l la rs i n fines a n d s ta f f have gone t o j a i l . So

is a n emp loyees r i g h t t o p r i v a c y j us t a m y t h ?

O r are t he company ' s business interests m o r e

i m p o r t a n t ? I n t he U S , n o employee has yet

w o n a case a b o u t a r i g h t to pr ivacy . Recent ly ,

t w o C a l i f o r n i a n s t o o k t h e i r c o m p a n y t o c o u r t ,

b u t t he j u d g e t o l d t h e m t h a t t h e y c o u l d n o t

expect p r i v a c y w h e n t hey used e q u i p m e n t

p r o v i d e d fo r c o m p a n y business.

I n E u r o p e , t h i n g s are a b i t d i f f e ren t . I n 1998,

t he E u r o p e a n C o u r t o f H u m a n R i g h t s sa id

t h a t wo rke rs have 'a reasonable r i g h t t o p r i vacy '

w h e n t h e y m a k e a n d receive p h o n e cal is at

w o r k . Log i ca l l y , t he same r u l i n g s h o u l d app ly

t o e - m a i l . Just because t he c o m p a n y o w n s the

e q u i p m e n t a n d the sys tem, i t does n o t have

t he r i g h t to m o n i t o r i t . B u t so f tware houses

say t h a t businesses w h i c h d o n o t check t h e i r

employees ' e -mai ls s i m p l y d o n o t u n d e r s t a n d

t he dangers o f e - m a i l .

Source: Adapted from Boughton, I. (2000, September 4). No such thing as a prívate e-mail. The Guardian. Retrieved from www.guardian.co.uk/media/2000/sep/04/newmedia. madeleinebunting

18 B u s i n e s s U p d a t e

Read t h e t e x t aga in a n d say if t h e f o l l o w i n g s t a t e m e n t s a re t r u e (T) o r fa l se (F) . If t h e r e is n o t e n o u g h i n f o r m a t i o n , w r i t e d o n ' t k n o w (DK) .

a It is poss ib le to mon i to r all emp loyees ' e-mai ls.

b Your boss need not inform you if he or she is reading your e-mai ls.

c It can be against company rules to book your hol iday on company e-mai l .

d The pun ishment for send ing abusive e-mai ls can be a pr ison sentence.

e Employees have taken the i r emp loyers to cour t for hassl ing t h e m .

f In Europe, employees have a bet te r r ight to pr ivacy on e-mail than in the US.

g Compan ies w h i c h sell so f tware say that moni tor ing e-mai ls is g o o d business pract ice.

•

Listening - changing an appointment 4 O CD1 T R 1 2 L is ten t o t h e f o l l o w i n g t e l e p h o n e

cal is a n d w r i t e d o w n t h e c h a n g e s t o t h e a p p o i n t m e n t s .

Cali 1

Cal len

1 s t appo in tment :

2 n d appo in tment :

Place:

Cali 2

Cal len

" I s t appo in tment :

2 n d appo in tment :

Place:

Cali 3

Cal len

1 s t appo in tment :

2 n d appo in tment :

Place:

3 | Consumer power

3.A The right product

Grammar - adject ives in comparisons 1 Wr i te t w o sen tences c o m p a r i n g t h e l a p t o p w i t h

t h e n e t b o o k f o r each ad jec t i ve be low .

a heavy The- lap-top i¿. he-avie-f - than -fhe.

oe.-rbookL.

The. oe.-t-bookL ten'-r a¿> he-avij a.s -the. lap-top.

b l ight

c expens ive

d cheap

e s low

f fast

g smal l

useful

j a t t ract ive

h big

2 Business Update

Vocabulary - producís 2 Wr i t e t h e ñ a m e s o f t h e p r o d u c í s .

a MPs placer

b

c

d

e

f

g

3 Wr i te t h e ñ a m e s o f t e n o b j e c t s t h a t y o u use a t w o r k . Use y o u r d i c t i o n a r y if necessary .

a pompirte-r f

b g

c h

d i

e j

Q Pronunciat ion - comparat ive forms A H o w d o y o u p r o n o u n c e t h e w o r d e n d i n g s ?

• CD1 T R 1 3 L is ten a n d check .

* N o w p rac t i se say ing t h e m cor rec t l y .

a l ighter

b cheaper

c b igger

d longer

e heavier

B H o w d o y o u p r o n o u n c e than a n d as in t h e f o l l o w i n g s e n t e n c e s ?

a This compu te r isn't as fast as that one.

b This bat te ry lasts longer than that battery.

c My mob i le phone is more at t ract ive than yours .

d My phone doesn ' t s tore as many phone numbers as yours .

e The pnce of phone calis isn't as expensive.

f I live fu r ther f r om w o r k than you .

g The laptop is heavier than the netbook.

h Your mobi le isn't as useful as mine.

• CD1 T R 1 4 L is ten a n d check . # N o w p rac t i se say ing t h e m cor rec t l y .

3 Consumer power

3.B Anyone for e-commerce?

Grammar - condi t ional sentences 1 M a t c h t h e heads o f t h e sen tences ( a - j ) t o t h e ta i l s ( 1 - 1 0 ) .

T h e r e may be m o r e t h a n o n e answer .

i m sor ry -

Cali me

If you give me your phone number,

If you o rder you r CDs today,

Books and CDs are cheaper

If you use a pro tec ted site,

If you travel a lot,

If you jus t use t hem at weekends ,

It's much qu icker

If you take the bus,

1

2

3

4

5

6

7

8

9

1 0

if you buy t h e m on the Internet.

if I am late.

if you take the train.

mobi le phones are cheap.

it 's cheaper.

buy ing on the Internet is qui te safe.

I can cali w i th t he in format ion.

you can have t h e m at h o m e tomor row.

if you need any help.

you need a laptop.

I I P

2 D e c i d e w h a t p lan o f ac t ion w o u l d be necessary in each o f t h e f o l l o w i n g s i tua t ions and c o m p l e t e t h e sen tence .

a If an Internet sel l ing site makes a mistake and

sends you t he w r o n g product , y o ca.n _ e n d

r t ba.dc.

b If you haven' t go t a phone number w h i c h you

need.

,„„miUU_Ú\\\

d If t he pr ice of CDs goes up,

e If you buy a f r iend a b i r thday present she has

already got ,

f If you are in a s t range c i ty and you ge t lost,

c If you miss the bus and you are in a hurry,

Business Update

Vocabulary - nouns and verbs 3 M a t c h a n o u n f r o m t h e box b e l o w t o a c o r r e c t

v e r b ( a - j ) . M o r e t h a n o n e a n s w e r may be poss ib le .

a p roduc t sales staff money t ime

the Internet a CD a phone number

a pr ice a cred i t card music an address

a o rder a. product

b was te

c save

d play

e del iver

f use

g buy

h b rowse

i pay

j leave

Wr i te d o w n t w o m o r e e x a m p l e s f o r each o f t h e v e r b s above . Use y o u r d i c t i o n a r y if necessary .

a ocóex some _b_-ftioare., orde.r a booV~

Q Pronunciat ion - stress A T h e sen tences b e l o w can be s t r essed in d i f f e r e n t

ways . M a t c h t h e heads ( a - c ) t o t h e ta i l s o f each s e n t e n c e ( 1 - 3 ) .

a If you pay by cred i t ca rd ,

b If you pay by cred i t card ,

c If you pay by credit card,

1 they add t w o per cent to the bilí.

2 they bilí you at t he end of the mon th .

3 l'll repay you later.

• CD1 T R 1 5 L is ten a n d check . 4 N o w p rac t i se say ing t h e m cor rec t l y .

B • CD1 T R 1 6 L is ten t o t h e f o l l o w i n g m i n i -d i a l o g u e s . In each case, t w o r e s p o n s e s a re g i v e n w h i c h have d i f f e r e n t s t ress . T ick ( • ) t h e r e s p o n s e y o u hear.

a Sue: When d id you get here?

1 Bil l : I arrived on Friday.

2 Bil l : I ar r ived on Friday.

b Tina: Where d id you get that C D ?

1 Jane: I got it f r om Amazon.

2 Jane: I got it f r om A m a z o n .

Susan: What Ianguages can you speak?

1 Mat t : I can speak Spanish and Japanese.

2 Matt : I can speak Spanish and Japanese.

Helena: H o w do you get t o w o r k ?

1 Pol: I take a bus.

2 Pol: I take a bus.

Klara: Who d id you give the f i le t o?

1 Yuri: I gave it to t he boss.

2 Yuri: I gave it t o the boss.

• •

2 3

3 Consumer power

Quiz - What do I know?

Start here - • W h a t w o u l d y o u s a y ?

W h a t w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r eco rd y o u r a n s w e r s a n d l is ten t o yourse l f .

a You ask a shop assistant for some P o i n t s in format ion abou t compu te rs . Say t w o d i f ferent ways you can do th is. _ / 4

b Using than and as, say t w o sen tences that compa re p roduc ís . / 4

c Wri te t w o sentences using adject ives such as cheap to descr ibe a p roduc t you bough t recently. / 4

T o t a l / 12

N o w check y o u r a n s w e r s o n • p 1 5 6

If you have scored six or less, go to t he B l u e run. If you have scored seven or more , go t o the B l a c k run.

I have a w o r s e j ou rney to w o r k

you do.

Can you pay t he bilí? Tve go t _

money than you have.

h This book is interest ing than the

last one I read.

I'm very busy. I haven't go t

t ime as you have.

f ree

2 Us ing if, r e w r i t e t h e t w o sen tences t o m a k e o n e sen tence .

a You order someth ing on the Internet. You may

be d isappo in ted .

I f upo order _b_me.-ttvmg on -tine In-re.rne.-r,

Ljoo mat j be. di^.a.ppoini'e.d.

b You buy a more expens ive compu ten You'll

ge t a bet ter deal .

c You wan t to know the pr ice of t he IX 150 . Cali

PC Wor ld now.

Blue run

1 C o m p l e t e t h e sentences , c h o o s i n g f r o m t h e box be low. N o t e : The same w o r d may be used m o r e t h a n once .

as than more less fewer much

d Your co l league is go ing to the photocopier .

Ask h im t o ge t you some paper.

e Don ' t buy a laptop. You like a b igger screen.

a l'll do that j o b tomorrow. I'll have more

t ime then.

b I haven' t go t as many CDs Ben.

My c o m p u t e r has a be t te r keyboard

yours.

My of f ice isn't f r iendly as yours.

L inda w o r k s in a very b ig of f ice. Mine is

smaller. There are peop le .

f Get a mobi le phone. You need to keep in touch

w i th the of f ice at all t imes.

g They need to get a sat nav. They haven't got one.

h He wants be t te r qual i ty p ic tures on his TV. He

mus t buy an H D set.

i The of f ice mus t be more ef f ic ient. We need to update our compu te rs .

j You mus t buy more expensive loudspeakers . You wan t louder music.

2 C o m p l e t e t h e sen tences us ing do, don't, can, must, will, may a n d should a t leas t once .

a If you shop on the Internet, y o can nearlcj

a l i o a y f i nd u?haf y o loan-f.

b If you pay by cred i t card on the Internet,

3« Black run

1 C o m p l e t e t h e q u e s t i o n s by us i ng t h e p r o m p t s in t h e a n s w e r s .

a Megan :

Customer:

c Customer:

Megan :

d Customer:

M e g a n :

e Jude:

Paul:

f Nicole:

Sofia:

g Sadie:

Ewan:

h John:

H o w can I help y o ?

I'd like to know someth ing about

ne tbooks , please.

b Customer: Which

Megan : The ne tbook is much faster than

t he laptop.

H o w ?

The XL mode l cos ts about $ 7 5 0 .

H o w ?

The bat te ry shou ld last abou t th ree

months .

Hi , Paul. Tve j us t bough t a new

laptop!

Great. What ?

Why ?

Because my oíd one is b roken!

It's as s imple as that .

Can you c o m e round on Tuesday?

No, sorry. I can' t . What

Wednesday?

I can't f ind the CD I want anywhere

in town.

Sandra: Why on the

c If you o rder a book on t he Internet,

d If you b rowse the Internet,

e If the Internet company makes a mistake,

f If you receive an e-mai l you do not recognize,

g If the Internet company goes bankrupt ,

h If you use a secure site,

¡ If the s tore hasn' t go t the CD you wan t in

stock,

j If you check the pr ices on t he Internet,

k If you pay by cred i t ca rd ,

Internet?

3 Transía te t h e s e sen tences i n to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . Then c i óse th i s b o o k a n d t rans ía te y o u r sen tences back i n to Eng l i sh .

a My English is bet ter than yours.

b If I w o r k harder, I may get a be t te r j ob .

c I need a fas ter compu ten

3 Consumer power

3.C Testing issues

Listening to a repor t 1 (D CD1 TR17 L is ten t o t h e s h o r t r e p o r t o n l a b o u r

c o n d i t i o n s in San Sa l vado r a n d a n s w e r t h e q u e s t i o n s be low .

a What is the pr ice of a T-shirt on a US c a m p u s ?

b What is the amoun t paid to a wo rke r for one

T-shir t?

c What is the percentage of the w a g e s against

the retail pr ice of a sh i r t?

d H o w much is t he mater ial cost fo r each

T-shir t?

e What w o u l d the cos t of labour be if the T-shir ts were made under cond i t ions of p rope r l iving wages?

Reading an art ic le 2 Read t h e t e x t qu ick ly . Why w a s t h i s t e s t i m o n y g i v e n ?

Testimony of Li l i in San Salvador M y ñ a m e is L i l i . I a m a s i n g l e m o t h e r . M y d a u g h t e r is f o u r y e a r s o í d . I w o r k e d i n t h e c o m p a n y A p p l e T r e e b e g i n n i n g o n F e b r u a r y 12 , 2 0 0 7 , a n d e n d i n g o n J u n e 2 3 , 2 0 0 9 . I w o r k e d a s a s e w i n g o p e r a t o r . I n t h a t f a c t o r y t h e y m a k e s h o r t s , s p o r t s s h i r t s a n d T - s h i r t s o f t h e l a b e l s A n v i l , D e l t a , F r u i t o f t h e L o o m a n d o t h e r s .

A t t h i s f a c t o r y y o u h a v e t o w o r k f r o m 6 : 4 0 a . m . t o 7 p . m . e v e r y d a y , w i t h a s m a l l 1 5 - m i n u t e b r e a k i n t h e m o r n i n g , a n d l u n c h f r o m 11:45 a . m . t o 1 2 . 4 0 p . m . S a t u r d a y s y o u w o r k u n t i l I I a . m . o r 4 p . m . W h e n t h e r e w a s l o t s o f w o r k , a t t i m e s w e h a d t o w o r k u n t i l 11 p . m . T h e y p a i d u s t h e m í n i m u m w a g e o f $ 6 2 e v e r y t w o w e e k s a n d a s m a l l b o n u s f o r w o r k i n g o v e r t i m e . I u s u a l l y c o u l d e a r n $ 1 1 0 , o r a t t h e m o s t , w o r k i n g m a n y h o u r s o f o v e r t i m e , $ 1 2 5 .

W h e n y o u b e g i n w o r k i n g t h e r e , t h e y a s k f o r p r e g n a n c y , l u n g , a n d b l o o d t e s t s , a n d d e d u c t a t o t a l o f $ 2 3 o u t o f t h r e e p a y c h e c k s . T h e b a t h r o o m s w e r e d i r t y a n d t h e m a n u a l w o r k e r s h a d t o c l e a n t h e m . T h e y g a v e u s t a p w a t e r t o d r i n k , n o t p u r i f i e d w a t e r l i k e i n s o m e o t h e r c o m p a n i e s . T h e r e w e r e n ' t a n y f a n s , a n d b e c a u s e o f t h e i n t e n s e h e a t , i t w a s i m p o s s i b l e t o w o r k w e l l . I f w e c o m p l a i n e d t o t h e g e n e r a l m a n a g e r , h e w o u l d t e l l us t h a t w e h a d t o w o r k h a r d e r . I n J u n e t h e y f i r e d m e .

Source: unknown

2 6 Business Update

3 Read the tex t aga in a n d t i ck ( • ) t h e co r rec t answer.

a Lili's w o r k i n g cond i t ions were :

1 decen t

2 very g o o d

3 very poor

b The fac to ry makes:

1 c lo thes

2 compu te r hardware

3 mobi le phones

c Lili wo rked over t ime:

1 because she had to

2 because she needed the money

3 both 1 and 2

d The worke rs have a lunch break w h i c h is:

1 15 minutes

2 5 5 minutes

3 3 5 minutes

e The worke rs f ind it d i f f icul t to w o r k because:

1 of the heat in the fac tory

2 of the radio be ing t oo loud

3 there is no water

f H o w oíd is Lili's daugh te r?

1 4

1;

What does Lili usual ly earn?

1 less than $ 1 0 0

2 $110

• • • • • • •

•

• • •

•

Vocabulary - matching 4 M a t c h t h e w o r d s ( a - j ) t o t h e de f i n i t i ons ( 1 - 1 0 ) .

1 a g u m m e d paper

b mouse

c m ind -numb ing

d mot ion

mono tony

t o nod of f

fo reman

shi f t

base wages

do rm

the hand-he ld dev ice used w i th a compu te r

a person w h o supervises others ' w o r k

shor t fo r do rm i to ry - a large room conta in ing several beds

earn ings before over t ime

movemen t

sheets w i th adhesive glue on one s ide

t o be a lmos t as leep

relent lessly ted ious

dull and bo r ing / rou t ine

1 0 t he per iod of t ime w o r k e d by someone

Wri t i ng 5 Use t h e I n te rne t t o research i n f o r m a t i o n

c o n c e r n i n g w o r k e r e x p l o i t a t i o n . Wr i t e t o a l a b o u r o r g a n i z a t i o n t o f i n d o u t m o r e a b o u t i ts w o r k a n d t o see h o w y o u c o u l d he lp its cause . (Wr i te a b o u t 5 0 w o r d s . )

4 I At work

4.A Getting to work

Grammar - preposit ions in direct ions 1 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x

b e l o w .

a long (x2) t o (x2) at d o w n (x2)

on t h rough in in f ront of across

You wa lk a ±o the end of the road.

You turn left and wa lk b Graf ton St

for abou t 1 0 0 met res . You c o m e c a

square. You wa lk d the square and

e Banham St. Af ter abou t 2 0 0 metres,

there 's a church f your r ight, and jus t

af ter that there 's a shopp ing cent re . You wa lk

g the shopp ing cent re and

h s o m e s teps and i

a main road. The stat ion is j you .

I'll meet you k the news kiosk

I the stat ion. OK?

Vocabulary - categoriz ing 2 L o o k a t t h e w o r d re l a t i onsh ips b e l o w a n d

c o m p l e t e t h e m iss i ng w o r d s .

N o u n

a appo in tmen t

b

V e r b

appoin-r

place

c enqu i ry

d

e pho tocop ie r

f w o r k

g

h

bui ld

p roduce

3 Pu t t h e w o r d s f r o m t h e b o x b e l o w i n to t h e c o r r e c t c o l u m n . S o m e w o r d s may b e l o n g t o m o r e t h a n o n e ca tego ry .

appo in tmen t landmark w o r k p lacement

d o c u m e n t escalator compu te r j o b

enqu i ry apar tment ent rance pho tocop ie r

company prof i t o f f ice

W o r k B u i l d i n g s P r o d u c t s

4 A d d t h r e e m o r e w o r d s t o each ca tego ry . Use y o u r d i c t i o n a r y if necessary .

Work e-mail, fi l ing, -relephoning

Bui ld ings

Products

enter

Listening - directions 5 • CD1 TR18 Listen and write down the directions

in note form.

OtC, come, ...

6 Complete the sentences, choosing a preposition from the box below.

up at (x3) outside in through into inside out of orí

Doug said he wanted to buy Sarah a birthday

present so she agreed to meet him a a±

the top of the escalator b Brent

Cross shopping malí. Sarah was often late, but

for once she was c time. She went

d the escalator and waited for ten

minutes e Virgin Megastores.

Doug was never late, so she wondered where he

was. She asked a passer-by if there was another

escalator in the malí. He told her there were two

more, one f the other end of the malí,

and one g the big department store.

Sarah walked quickly h the malí, but

Doug wasn't i the other escalator

either.

Then she went j the department store

and found the escalator there. Still no sign of Doug.

She pulled her mobile k her handbag,

and called his number. No reply.

D Pronunciation - prepositions A Circle the schwa /a/ sound.

a across Paris

b towards noon

c along the road

d in front of the desk

e into London

f onto budgets

® CD1 TR19 Listen and check. •• Now practise saying them correctly.

B Underline the stressed preposition.

a It's on the table. No, I said on the table, not under it.

b Walk down the road. No, I said down the road, not up the road.

c Go up the escalator. No, I said up the escalator, not down the escalator.

d l'll meet you at the station. No, I said at the station, not opposite the station.

e See you in the coffee shop. No, I said in the coffee shop, not outside it.

• CD1 TR20 Listen and check. ^ Now practise saying them correctly.

4 I At work

4.B Arriving at work

Grammar - verbs 1 Read t h e d i a r y be low . Wr i te a sen tence us ing t h e

v e r b s f o r each day 's en t ry .

M o n d a y 1 8 F e b r u a r y

fce.ma.rd Carr - arr A p.m.

M o n d a y 2 5 F e b r u a r y

'¿ara - 5 p.m

T u e s d a y 1 9 F e b r u a r y

Plañe. Zorich 10 a..m.

T u e s d a y 2 6 F e b r u a r y

Mee-fing on K.IT p ro jec t - I0 a.m.

W e d n e s d a y 2 0 F e b r u a r y

Computer seminar all dat j

W e d n e s d a y 2 7 F e b r u a r y

Help neto -trainee (all a f - ternoon)

T h u r s d a y 2 1 F e b r u a r y

Tul - meet ing II :50 a-rrv

T h u r s d a y 2 8 F e b r u a r y

Leave earlc^ fyjdo cla5.£5

F r i d a y 2 2 F e b r u a r y

í-ac-fofi^ visrf - 9

F r i d a y 1 M a r c h

Travel -fo Paris -p.m.

S a t u r d a y 2 3 F e b r u a r y

Tennis lO'rfh Jim 2 p.m.

S a t u r d a y 2 M a r c h

Weekiend in - the ci-ttj

S u n d a y 2 4 F e b r u a r y C o n c e r t - T h e Phoenix fcand

S u n d a y 3 M a r c h

a see

I 'm seeing fcernard Carr a t A p.m. on Monday.

b take

c a t tend

d mee t

e visi t

f play

9 go

h see

i have

j help

k leave

I travel

m spend

3 0 Business Update

4.B

Wri t i ng - a diary 2 In y o u r n o t e b o o k , c o m p l e t e y o u r d i a r y f o r t h e

nex t w e e k . Th ink o f w o r k c o m m i t m e n t s , soc ia l ac t i v i t ies , a p p o i n t m e n t s a n d m e e t i n g s t h a t y o u a re g o i n g t o .

Vocabulary - nouns and verbs 3 M a t c h t h e w o r d s f r o m t h e b o x t o t h e c o r r e c t

v e r b . You may use each w o r d o r p h r a s e m o r e t h a n once .

a meet ing a v is i tor w o r k d i rect ions

a look a plan someone a j o b help

an appo in tmen t a break a seat

a give

b make

c do

d have

e expec t

f take

g s tar t

4 Wr i te t w o a d d i t i o n a l w o r d s t h a t can g o w i t h each v e r b in A c t i v i t y 3. Use a d i c t i o n a r y if necessary .

a give. a. spe-e-ch, give. ins-troG-tions

c

d

e

f

g

Q Pronunciat ion - fo rmal or in formal? A €> CD1 T R 2 1 L is ten a n d m a r k w i t h an a r r o w if

t h e i n t o n a t i o n g o e s u p V — ^ o r d o w n in t h e e x p r e s s i o n s be low .

a H o w do you d o ?

b My name's Claire Whi te.

c Good morn ing . H o w can I help y o u ?

d Tve c o m e t o see Madame Dupont .

e Would you like to s ign the v is i tors ' b o o k ?

f Wou ld you like to take a seat?

• CD1 T R 2 2 L is ten aga in a n d repea t .

B ® CD1 T R 2 3 L is ten a n d say h o w t h e e x p r e s s i o n s b e l o w a re d i f f e r e n t f r o m t h o s e in A c t i v i t y A .

a Hi !

b Great to see you aga in !

c H o w are you do ing?

d Terrif ic!

e Take care l

f See you later!

g Have f un !

h Good luck!

i Hope it goes we l l !

j Bye!

• CD1 T R 2 4 L is ten aga in a n d repea t .

31

At work

4.C In the office

Grammar - preposit ions 1 L o o k at t h e p i c t u r e a n d say w h e r e t h e í tems a re .

Use t h e f o l l o w i n g e x p r e s s i o n s : under, in front of, on ( x3) , in ( x2 ) , opposite, near ( x2 ) , on top of, above, next to.

f The cupboa rd is

g The f i les are

the córner.

a There are large boxes on_

b There are small boxes

boxes.

c The radiator is

the f loor.

. the large

h The f i l ing cab inet is

w indow.

¡ The map of the c i ty is

the cupboa rd .

the

the wal l

the w indow.

the w indow.

d The desk is

room.

the midd le of the

j The compu te r is

k The printer is

the desk.

I A man is s tand ing

the computer .

t he desk.

e There's a l ight the desk.

Vocabulary - containers 2 Ma tch t he ob jec ts ( a - h ) t o w h a t t hey may con ta in

( 1 - 8 ) . M o r e t h a n one answer may be poss ib le .

s tat ionery cupboard

penci l ho lder

handbag

1 compu te r b

2 money, normal ly co ins a

3 diary b

4 box of A 4 pr int ing paper c

5 f i les d

e 6 make-up

f

7 archive boxes 9

8 pens and penci ls h

Wri t i ng - likes and dislikes 3 Wr i te t o a f r i e n d d e s c r i b i n g y o u r o f f i ce . Say

w h a t y o u l ike a n d d is l i ke a b o u t it. (Wr i te a b o u t 5 0 w o r d s . )

To: M a r t i n Thomas

CC:

Subject : M y new off ice

Hi,

M y new off ice is real ly ...

Pronunciat ion - weak forms and silent le t ters H o w d o y o u p r o n o u n c e t h e e n d i n g s o f t h e w o r d s

o w ?

compu te r

paper

pho tocop ie r

scanner

pr inter

consumer

radiator

opera tor

i co lour

• CD1 T R 2 5 L is ten a n d check . • N o w p rac t i se say ing t h e m cor rec t l y .

B Ci rc le t h e s i len t l e t t e rs in t h e f o l l o w i n g w o r d s .

a c u ( g b @ r d

b b r i g h t

c d a r k

d f u r n i t u r e

e l i s t e n

• CD1 T R 2 6 L is ten a n d check . N o w p rac t i se say ing t h e m cor rec t l y .

C Wr i t e six o t h e r w o r d s w i t h ~er, ~ o r o r -our e n d i n g s . Use y o u r d i c t i o n a r y if necessary .

a holde.r

b

D W h a t is t h e p r o n u n c i a t i o n ru le a b o u t ~er, ~ o r a n d ~ o u r w o r d e n d i n g s ?

4 At work

Quiz - What do I know?

Start here - • W h a t w o u l d y o u s a y ?

What w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .

H o w w o u l d you ask for d i rec t ions to :

1 a local s h o p ?

2 a rai lway s ta t ion?

3 the c inema?

Give d i rect ions to :

1 your home.

2 your work .

Discuss t w o act iv i t ies that are in your d iary for th is week .

Say wha t you like or disl ike abou t t he room that you are in.

P o i n t s

_ 7 1

_ / !

_ l \

_ / l

_ / I

_ / 4

/ 3

T o t a l / 12

N o w check y o u r a n s w e r s o n • p 1 5 6

If you have scored six or less, go to the B l u e run. If you have scored seven or more , go t o the B l a c k run.

I ue run

1 Us ing t h e p r o m p t s , w r i t e sen tences . A d d v o c a b u l a r y w h e r e necessary . M o r e t h a n o n e a n s w e r may be poss ib le .

a What t i m e / y o u / c o m e / t o m o r r o w ?

lOha-f -time, can L^OO come, -romorrou)?

b W e / m e e t / a t 6 p.m. th is evening.

c W h e r e / y o u / w o r k / a t the m o m e n t ?

d S h e / g o / t o w o r k by bus /eve ry day.

e They /no t / l i ke / t he co lour of the wal ls .

f My c o m p u t e r / n o t / w o r k / t o d a y .

g You / l i ke /your j o b ?

h l / go /away / th i s weekend .

¡ Mr Parke r /expec t / you?

j W h e n / y o u / g o / h o m e ?

k Wha t / you / l i ke /do ing in your spare t ime?

I Whe re / you /p l ay tenn is?

2 C o m p l e t e t h e sen tences , c h o o s i n g f r o m on, at,

in, by o r to.

a We live in Rome.

b The plañe landed 1 p.m.

c Meet me

d I live

the stat ion.

16 West lake Rd.

e She travels to wo rk t ra in.

f You can f ind the answer in the book

page 3.

g They wen t France last year.

3 : 4 5 - a h The plañe gets in

quar ter four.

¡ I left the fi le my desk.

Business Update

4.Q

j The inst ruct ion manual is

hand drawer of my desk.

k Can you c o m e Monday?

the left-

I I'm tak ing a week 's hol iday

January.

Black run

1 C o m p l e t e t h e sen tences w i t h t h e v e r b s in b r a c k e t s in t h e c o r r e c t t e n s e .

Dear Alice,

As yon a know (know), I b

d

e

(start) work lasf week, and -ffiis ¡5 j u s f \o \e\\

on how I c (get on). I'm

(leam) fasf, and I

(enjoy) mysel f immensely.

5ome o f {he -fecfinical sfu-f-f f

(be) a brr d i f f icurr , and I g

(not like) {he Accounís DepaArr\er\{ very muc/ i ,

bu{ I h (love) working on fAe

computar.

Vvhen nobody i

I c a n even j

(watch),

(play) a game or

-fwo, such as Crazy Tax.i. I have

k (not meet) my ¿>oss ye\.

She I (be) away on Aoliday

a l ihe rr)Omen{. She i5 m

(come) ¿ack nex.+ week, and I am

n (look forward) f o

meeí'mg her {hen. People o

(say) she is very n ice.

Bye f o r now,

Love, (Srecj

2 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e box be low .

about to (x3) out of f r om

for (x2) by (x2) wi th

a l'd like to speak ID_ Mr Brett, p lease.

b I'm phon ing _

tomor row.

c She's ta lk ing

d He isn't com ing

e You c o m e

turn r ight.

the meet ing

_ a col league.

t ra in.

f A t Recept ion, ask

Director.

g I wan t

the stat ion and

the Sales

h He asked his boss

see the manager.

more money.

i He can' t c o m e to the phone. He's deal ing

a customer.

j I o rde red a CD

k They sent it to me

Amazon .com.

post .

3 Transíate t h e s e sen tences i n to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . Then c i óse th i s b o o k a n d t rans ía te y o u r sen tences back i n to Eng l i sh .

a The appo in tmen t is on Monday.

b Meet me at the c inema.

c The exerc ise is about prepos i t ions.

4 l At work

Reading an art ic le 1 Read t h e t ex t qu i ck l y a n d c h o o s e o n e o f t h e f o l l o w i n g t i t l es f o r it.

a A r t increases prof i ts

b More colour, more w o r k

c A r t and t he of f ice env i ronment

ompanies have always used a r two rk ¡n the public aneas o f thei r offices in orden t o p romote • thein image. They usually choose abstract art, which is mone neutral and open t o interpretat ion

than tradit ional paintings, but they tend t o avoid controversial works , because they do not know how people might react and they don ' t want t o upset thei r staff o r thei r customers. However, nowadays, companíes are no longer investing thei r prof i ts ín ar t just t o project a distinctive, go-ahead image. Psychologists have discovered that carefully chosen a r two rk can reduce employee stress. W i t h more people spending longer hours in the office looking at thei r computers, ar t is a stimulating alternative focus. It is the 'new caffeine' according t o one leading psychologist - providing stimulation in dull and bor ing offices.

The t roub le w i th many new open-plan offices, w i th rows and rows of computers, is that they are sterile o r bland. A r t gives splashes of colour, though colour ¡tself can be a problem. There is no doubt that colours are very powerfu l and can reduce o r raise stress levéis, says consultant Theo Gimbel. Bright reds and oranges make people w o r k faster. But if colour can ¡ncrease output , it can also exhaust workers so that they star t t o make errors. He recommends an office scheme that is mainly blue, t o p romo te calm, w i th some pastel orange colours t o raise creative energy levéis. So does putt ing a r t on the walls w o r k just like a pay rise? Deutsche Bank, which employs about 10,000 people in the City, certainly thinks so. It has 2,500 works by wel l -known contemporary artists at its London Wal l offices. The collection is w o r t h about £2.5 million.

Source: Spittle, D (2001, July 11). Art for work's sake. The London Evening Standard.

36 Business Update

2 Read t h e tex t aga in a n d t i ck ( • ) t h e cor rec t answer.

a Compan ies use ar t t o :

1 p ro jec t a posi t ive image

2 make employees more p roduc t i ve

3 do both 1 and 2

b Compan ies like:

1 t radi t ional pr ints

2 mode rn controvers ia l ar t

3 abst rac t art

c A r t is ca l led the 'new caf fe ine ' because:

1 it makes peop le w o r k be t te r

2 it increases stress

3 peop le like it

d Open-p lan of f ices are:

1 un interest ing

2 fhend ly

3 noisy

e The best of f ice co lour scheme is:

1 br ight o range and dark b lue

2 b lue and palé orange

3 b r igh t red and palé o range

f Deu tsche Bank has:

1 its o w n ar t co l lec t ion

2 a vir tual art co l lec t ion

3 an ar t co l lect ion in its of f ices

Vocabulary - col locat ion 3 M a t c h t h e v e r b s ( a - j ) t o t h e i r p a r t n e r s ( 1 - 1 0 ) .

M o r e t h a n o n e a n s w e r may be poss ib le .

F ind a n o t h e r w o r d o r e x p r e s s i o n t o g o w i t h ( a - j ) in A c t i v i t y 3. Use y o u r d i c t i o n a r y if necessary .

• • •

• • • • • • • • •

• •

pcó^e-Ct a pro-Prr grourth

Directions 5 Us ing t h e d i r ec t i ons t h a t y o u w r o t e d o w n in

A c t i v i t y 5, p a g e 2 9 , m a r k t h e a n s w e r s t o t h e q u e s t i o n s b e l o w o n t h e map .

a project 1 controversial works

b avoid X 2 energy levéis

c help \ profits

d invest i ' 4 output a

e reduce / 5 stress b

f spend ( 6 customers c

g provide V 7 longer hours

h increase ^ v 8 errors

i make 9 an image

i raise 1 0 stimulation

CAFE

9

Which bui ld ing is the w o m a n go ing t o?

Where is the w o m a n at the m o m e n t ?

Mark on the map the directions she needs to take.

3 | Telephone ta lk

5.A How does it work?

Grammar - using the ~ i n g fo rm 1 Rewr i t e t h e sen tences us i ng t h e p r o m p t s .

C h o o s e f r o m t h e f o l l o w i n g w o r d s : for, by, instead of o r without, a n d use t h e -ing f o r m .

a You use t he display screen t o check the numbers of incoming calis.

The display screen is -for che.ok.ing -rhe.

nombe.fe o f incoming ca-lls.

With this key, you can see who ' s cal l ing and can f i l ter your calis.

This key is

To store numbers you cali regularly, use the m e m o r y func t ion .

The m e m o r y func t ion is

You use the redial f unc t ion to save t ime w h e n you can' t get th rough to someone .

You can save t ime w h e n you can' t ge t th rough

to someone

d When you use the loudspeaker you don ' t have to hold the phone to your ear,

With the loudspeaker, you can talk to someone

h You can pick up the phone immediately, or wa i t to see w h o is cal l ing on the display screen w h e n the phone r ings.

You can see who ' s cal l ing on the display screen

You press the t ransfer key to put a cali t h rough to someone else.

You can pu t a cali t h rough to s o m e o n e else

If you are on hold and the music is t o o loud, th is key is t o contro l t he vo lume,

If you are on hold and t he music is t o o loud,

this key is

f You can talk t o more than one person at the same t ime w i th the con ference func t ion .

The con ference func t ion is

j You use the voicemai l to receive messages.

The voicemai l is

k To pick up your messages, dial the vo icemai number 7 8 0 1 .

You can p ick up your messages

I You use t he cali t ransfer func t ion to f o rwa rd your calis to another ex tens ión.

You can f o rwa rd your calis to another extens ión

Vocabulary - verbs 2 C o m p l e t e t h e sen tences , c h o o s i n g a v e r b f r o m

t h e box be low . Use each v e r b o n l y once .

get on hear ar range means shows

send iaker lend br ing fo rgo t pick up

a Can you -falce. these f i les to t he

Accoun ts Depar tment , p lease?

b The meet ing has been cancel led. That

w e can go home early.

j Give me your e-mai l address and l'll

you the f igures.

k Oh no ! My pen isn't wo rk i ng . Can you

me you rs?

Q Pronunciat ion - in tonat ion A • CD1 T R 2 7 L is ten t o th i s c o n v e r s a t i o n , t h e n

p rac t i se r e a d i n g it w i t h a par tner .

Eric: What 's th is for?

Ma lco lm: It's for d iver t ing calis t o another phone.

Eric: What happens if l p ress th is key?

Ma lco lm: The display screen s h o w s the number of t he person cal l ing.

Eric: Is there a con ference cali func t ion? H o w does it w o r k ?

Ma lco lm: You need to press th is so you can ta lk to t w o peop le at t he same t ime.

B A s k y o u r p a r t n e r f i ve w /7~ q u e s t i o n s . O n c e t h e y have a n s w e r e d , s w a p ro les .

c Can you me that fi le, p lease?

d Oh dear, I to tell Kim about the

meet ing .

e Could you speak a litt le louder? I can' t

you ve ry wel l .

f We need to talk about our sales f igures.

Can w e a mee t i ng?

g Stop d is turb ing me ! I must w i t h

my work .

h Don ' t the phone immediately.

People wil l th ink you aren ' t ve ry busy!

¡ The display screen the number

of the person cal l ing.

Telephone talk

5.B The line's engaged

Grammar - future tenses 1 Complete the sentences using the verb in

brackets and either the future or the present progressive tenses. More than one answer may be possible. a We'll ha-ve (have) a break at 11 a.m. to get a

cup of coffee.

(not go) to college next week as my boss needs me in the office.

(wait) for a hospital

appointment.

b Mr Fowler

d Don't worry. I _ to the problem.

e Bill isn't here yet. We without him.

(leave) this week.

(start) work on Monday.

(find) a solution

(start)

h These figures look wrong, so (not work) with them.

i I think there's a mistake in these figures.

I (check) them again.

j Tve explained the problem twice. I (not do) it again.

k I (cali) back laten

40 Business Update

Vocabulary - telephones 2 M a t c h t h e w o r d s a n d ph rases ( a - j ) w i t h ( 1 - 1 0 ) t h a t have t h e s a m e o r s imi la r m e a n i n g s .

a queue 1 need

b busy ^ " ^ - ^ ^ 2 f in ish

c bil l ing s ta tement ) 3 cont inué

d link ( 4 engaged

e begin \ 5 fix up

f comp le te wai t ing t ime for someth ing

g require 7 accoun t s ta tement

h get t h rough to 8 connec t

¡ arrange 9 star t

j get on w i t h 1 0 contac t

L o o k at t h e w o r d s in each c o l u m n in t h e t a b l e be low. The le t te r u has a d i f f e ren t s o u n d in each. Put t h e w o r d s in t h e box in t h e co r rec t c o l u m n , acco rd ing t o t h e s o u n d t h e u le t te r makes in each.

jus t s p u m lucky fun music b u m hundreds

func t ion up urgent guy f u m e p roduc t vo lume

bus \\ use \ j u : \ tu rn \ 3 : \ buy \ a i \

• CD1 T R 2 8 N o w l is ten a n d check . ^ N o w p rac t i se say ing t h e w o r d s .

5 ! Telephone talk

5.C You're in charge!

Language - preferences 1 C o m p l e t e t h e sen tences t o exp ress y o u r

p re fe rence . C h o o s e f r o m t h e box be low .

prefer l'd rather l'd prefer is/are bet ter for me

f to go to w o r k by t ra in / to go to wo rk by bus

g ge t t ing up la te /ge t t ing up early

a small o f f i ce / la rge of f ice

l ' d rathe-r icork. in a. ama.ll of f ice..

b a meet ing on Thursday/Fr iday

h go to the c i n e m a / g o t o a cafe th is evening

¡ s tudy in g r o u p s / s t u d y by myself

c learning at co l lege/ learn ing on the j o b j reading a book /wa tch ing te levis ión

d t ea /co f fee k hol idays in the mounta ins /ho l idays by the sea

e leave now/ leave later I do spo r t /wa t ch spor t on TV

42 Business Update

Vocabulary - dialogues 2 C o m p l e t e t h e sen tences , c h o o s i n g f r o m t h e b o x

be low .

out Jvpr back (x2) again up (x2)

a round away on (x2) ahead

a Phill ip: Are you go ing ou t th is even ing?

Susan: No, I'm staying in .

b Ass is tant : Can I help you?

Customer: No, I'm jus t look ing ,

thank you.

c Migue l : Do you wan t to leave a message?

Nuria: No. I'll t ry

thanks.

later,

d Sophia: Can I ask a ques t ion?

Vanessa: Yes, of course , go

e Customer: Can I have a size 12?

Assis tant : I'm afraid w e have so ld

of that size.

f Chloe: Is Sara com ing on Wednesday?

Sophie : No, she ge ts f r om Paris on Friday.

g Brad: What is the meaning of th is w o r d ?

Jennifer: If you don ' t know the mean ing , look

it in the d ic t ionary.

h Jason:

Clare:

¡ PA:

Cal len

mus t set my alarm as I have to ge t

at 6 a.m.

Oh , that is really early.

I am afraid Mr Kent is busy at

t he momen t .

This is the th i rd t ime I have cal led

I must speak to

Mr Kent now!

j Nasser: Can I speak to Bob, p lease?

Gregor: Bob doesn ' t live here any more.

He's moved

k Callen Can I cali h im di rect ly

th is l ine?

Secretary: Yes, that is his new number.

I Carol : H o w are you ge t t ing

?

Lee: Well, I have been very busy.

9 Pronunciat ion - consonants Say the f o l l o w i n g w o r d s a n d p u t t h e m in to t h e r i gh t c a t e g o r y be low .

Ch ina

message

June

e d g e

genera l

ca tch

geog raphy

ch ip

cheap

b a d g e

m a n a g e

j o b

gen ius

co l lege

C a t e g o r y 1 /tJ7 C a t e g o r y 2 / d V

China

rr\e.:saage.

® CD1 T R 2 9 L is ten t o t h e r e c o r d i n g a n d check . * N o w p rac t i se say ing t h e m cor rec t l y .

5 I Telephone talk

Quiz - What do I know?

Start here •> W h a t w o u l d y o u s a y ?

W h a t w o u l d y o u say in t h e f o l l o w i n g s i t u a t i o n s ? If y o u can , r e c o r d y o u r a n s w e r s a n d l i s ten t o yourse l f .

a Give answers to : P o i n t s 1 Can I speak to Peter B rown ,

p lease? _l ]_

2 Thanks a lot. _ / J_

b Say the ñames of t w o ob jec ts on your desk and wha t they are for.

e Sam

c Wri te d o w n t w o th ings that you like. _ / 2

d N o w use your t w o i tems t o wr i te sentences express ing a preference that s tar t w i t h one of t he fo l low ing , l'd rather, I prefer or l'd prefer. / 4

T o t a l / 12

N o w check y o u r a n s w e r s o n • p157

If you have scored six or less, go to the B l u e run. If you have scored seven or more , go to the B l a c k run.

Blue run

1 C o m p l e t e t h e sen tences , c h o o s i n g a c o n t r a c t e d f o r m f r o m t h e b o x be low .

'd (x2) Ye(x2) 's (x4) isn' t

haven' t doesn ' t ( x2 ) don ' t

a Hur ry up. Were. late.

b I like a cappucc ino , please.

No, Mr Bell here. He.

away at t he moment .

d We can' t s top for a cof fee. We

go t t ime.

c o m e into the of f ice on

at co l lege. Fridays. He

f This func t ion is for f i l ter ing calis. It

really useful .

No, it

w i t hou t it.

What

they like our new des ign?

matter. I can manage

Ken like?

j I can' t dec ide wh ich phone to buy.

What: the d i f fe rences?

k I like to know more people.

The f o l l o w i n g t e l e p h o n e c o n v e r s a t i o n is m ixed up . N u m b e r t h e c o n v e r s a t i o n in t h e c o r r e c t o rder .

a I'm sorry, I d idn ' t qui te get that ñame. Could you repeat it, p lease?

b My name's El izabeth Gr imshaw. Put me th rough . I need to speak to Mr Clark at once.

• • • •

c But I need to speak t o h im r ight now.

d Of course. Please hold the line. I'll pu t you th rough .

e Hel io. I need to speak to Mr Clark. Right now. It's urgent .

f Thank you . I'll make sure he calis you back. [

g Gr imshaw. El izabeth Gr imshaw.

h Er, Ms Gr imshaw, I'm afraid he's busy at the moment . He can' t take your cali .

i I know, I'm sorry. Can I take your ñame and number? I'll get h im to cali r ight back as soon as he's f ree.

j Yes, of course . Now, your ñame is . . .?

k I to ld you - El izabeth Gr imshaw. The number is 0 8 4 3 1 4 8 2 8 2 .

I SBG Hold ings. H o w can I help y o u ? | l |

•

44 | Business Update

5.Q

Black ru

1 U n s c r a m b l e t h e w o r d s ¡n t h e b o x b e l o w t o f i n d o f f i ce o b j e c t s a n d w r i t e a s e n t e n c e say ing w h a t t hey are used for.

oprap ipcl aeiptsr

cenpi l rapsheren luge kiste

r y m e m o sc ik t sorsises

a A paper clip \e> oaed f o r holding paper

-togei-her.

2 Wr i t e sen tences e x p r e s s i n g w h i c h is y o u r p re fe rence a n d why . Use / prefer, l'd prefer or ... are better/... are more convenient for me as a p p r o p r i a t e .

a t ea / co f f ee

I prefer -tea. Coffee k.eepa me. atoaje.

b p i zzas /bu rge rs

c a glass of beer /a glass of l emonade

d early n ights /ear ly morn ings

e sc ience f i c t i on /c r ime stor ies

f d inner in a Mexican res taurant /d inner in an Italian restaurant

g an evening w i th s o m e f r iends /an evening in f ront of t he TV

h wo r l d mus ic / rap music

i a mo to rb i ke /a car

Transíate t h e s e sen tences in to y o u r o w n l a n g u a g e in y o u r n o t e b o o k . T h e n c ióse t h i s b o o k a n d t rans ía te y o u r sen tences back in to Eng l i sh .

a I'm busy on Saturday. l'd rather c o m e on Sunday.

b I'm pu t t ing you th rough to Charles Hurst.

c I'll cali back later.

5 1 Telephone talk

5.D A mobile solution

Reading 1 C o m p l e t e t h e qu iz .

Are you a mobile phone f reak or a technophobe? Do this quiz and find out.

Your m o b i l e is:

i y o u r b e s t f r i e n d

i i an essent ia l m e a n s o f c o m m u n i c a t i o n

iii an a t t r a c t i v e o b j e c t

iv a necessa ry evi l

You r m o b i l e p h o n e bilí is:

i less t h a n £16 a m o n t h

i i b e t w e e n £16 a n d £32 a m o n t h

i i i b e t w e e n £32 a n d £65 a m o n t h

iv m o r e t h a n £65 a m o n t h

You have l os t y o u r b a g w i t h all y o u r p e r s o n a l o b j e c t s . W h i c h o n e are y o u m i s s i n g t h e m o s t ?

i y o u r MP3 p laye r

i i y o u r m o b i l e p h o n e

i i i y o u r f i les w i t h y o u r class n o t e s

i v y o u r d i a r y

H o w l o n g d o y o u s p e n d o n y o u r m o b i l e eve ry day?

i less t h a n t e n m i n u t e s

i i u p t o o n e h o u r

i i i up t o t w o h o u r s

i v m o r e t h a n t w o h o u r s

Do y o u ever w a l k o u t o f t h e house w i t h o u t y o u r mob i le?

i neve r

i i s o m e t i m e s

i i i o f t e n

iv I h a v e n ' t g o t a m o b i l e

Do y o u s w i t c h o f f y o u r m o b i l e p h o n e

i in t ra ins?

i i in a r es tau ran t?

i i i in c i n e m a queues?

i v in bed?

• • • • • • • • •

• • •

• • •

g W h e n y o u r m o b i l e is s w i t c h e d o f f , h o w o f t e n d o y o u check y o u r vo i cema i l o r t e x t messages?

i e v e r y f i ve m i n u t e s

i i e v e r y t i m e y o u s w i t c h i t o n because y o u n e e d t o use t h e p h o n e

i i i o n c e a day, even i f y o u are n o t us i ng y o u r m o b i l e

iv n o t o f t e n - w h e n y o u r e m e m b e r

• • • •

Has y o u r m o b i l e p h o n e eve r r u n g in t h e c i n e m a o r in an exam?

1 i i

i i i

neve r

o n c e

o f t e n

iv e v e r y t i m e

M a r k i n g

a i 4; ii 2; ¡ii 1; iv 2

b i 1; i i 2; ii i 3; ¡v 4

c i 3; ii 4; ii i 1; ¡V 1

d i o; ii 1; iii 3; iv 6

• • • • e i 4; ii 2; ii i 1; iv o

f i 1; ii 1; ii i 2; iv 4

g i 4; ii 3; ii i 2; iv 1

h i 1; i¡ 2; ii i 3; iv 4;

Once y o u have w o r k e d o u t y o u r resu l t s , check t o see i f y o u are a t e c h n o p h o b e o r a p h o n e f reak . See t h e analys is b e l o w .

Scores

Less t h a n 8: B e w a r e - y o u m a y miss s o m e f u n i f y o u d o n o t m o v e i n t o t h e 2i s t c e n t u r y a n d s t a r t p a r t i c i p a t i n g in t h e m o d e r n w o r l d .

B e t w e e n 8 a n d 16: No w o r r i e s . You s imp l y use y o u r p h o n e t o m a k e y o u r l i fe m o r e p leasan t . You are in n o d a n g e r o f b e c o m i n g a d d i c t e d .

B e t w e e n 17 a n d 25: You r p h o n e t a k e s u p a large p lace in y o u r l i fe . Try p e o p l e s o m e t i m e s f o r a c h a n g e .

25+: You r p h o n e is y o u r l i fe ! Do y o u e v e r t a l k d i r e c t l y t o peop le? M a y b e y o u s h o u l d s w i t c h y o u r p h o n e o f f o n c e in a w h i l e a n d g e t a REAL l i fe .

5.D

Wri t i ng - tex t messages 3 M a t c h t h e t ex t messages ( a - i ) t o t h e s t a n d a r d

Eng l ish e q u i v a l e n t s ( 1 - 9 ) .

Listening - dealing w i th messages 2 ® CD1 T R 3 0 L is ten t o t h e i ns t r uc t i ons a n d w r i t e

d o w n t h e n u m b e r t h a t y o u m u s t p ress o n t h e t e l e p h o n e k e y p a d t o ac t íva te each f u n c t i o n .

F u n c t i o n

a repeat the message

b de lete the message

c save t he message

d go back a s tep

e pause dur ing a message

f resume the message

K e y • • • • • • g return to the beg inn ing of a message • • • • • •

h fast f o rward a few seconds

i sk ip to t he end of t he message

j end the cali

k put a cali on hold

I connec t to your answer machine

m l isten to a message

CU at 5

I GoNa BLS N O T B 4 6

RUF2T?

- I - ! - !

CU L8R

ATB

Go4 l t

GtBZ

Rlx

1 See you later

2 Are you f ree to ta lk?

3 No! No ! No !

4 Get busy

5 I'm go ing t o be late - not be fore 6

6 Relax

7 All t he best

8 Go for it

9 See you at 5

4 Wr i t e a t ex t m e s s a g e t o a f r i e n d . D e c i d e o n s o m e t h i n g y o u w o u l d l ike t o do , a d a t e a n d a p lace. Ask y o u r f r i e n d if h e / s h e is f r ee .