11
Visit the City’s website and you’ll notice the Sleeman Centre marketed as an ideal place to host concerts, sporting and family events, trade shows and conferences.Yet, over the years the arena has become more of a com- munity recreation centre than a premiere location for sports and entertainment. Home to the Guelph Storm the facility hosts 34 regular season games,three exhibi- tion games and up to four playoff games. Add practices to those numbers and the Guelph Storm has 198 bookings per year at the Centre. What is the arena being used for the rest of the time? Private rentals aren’t listed on the website,only events where tickets can be purchased.So far on the summer schedule the only listing is the Royal City Roller Girls. In 2010 only six special events were booked in the arena,accounting for 140 hours. However, Storm games, the Junior B Hurricanes, figure skating, public skating and other ice events accounted for 421 bookings and over 3,000 hours of usage. With similar usage in 2011–averaged out, the arena was used 8 ½ hours per day,every day of the year. “The Sleeman Centre is heavily used,”says Colleen Clack,General Manager of Culture and Tourism.“As a rental facility we do as many booking as we can.It is very rare that we turn down a booking.We don’t current- ly have the resources to actively promote the facility for larger events,however we do respond to all incoming inquiries from pro- moters who represent those artists that want to come here.” “The Sleeman Centre was built for big events, but somehow it has shifted to a recreation centre instead of the sports and entertainment centre it was built as,”says Marty Williams, Executive Director for Downtown Guelph.“This is an asset to the City and the downtown, which isn’t being used to its fullest potential.” “It is important that there is a balance of what works for everyone,”adds Clack.“For every resident who wants the Sleeman Centre to be used more for large events, there is a parent with a child skating at the Centre and their main concern is having fewer events to conflict with the ice time for their child.” “Plus, we have a contract with the Storm, so if we book the surface during their practices,we have to compen- sate the team at another ice surface in the city.Ultimately that displaces someone else, be it hockey or figure skating. There is no question that the demand for additional ice time is there,”continues Clack.“We have been clear on recognizing that need.It is all a matter of how it can be financially accom- modated.” “As for summer events,it is not uncom- mon to have a‘dark’ period during the summer months in the River Run Centre and the Sleeman Centre, when people are often attending outdoor venues.” Looking to other facilities in the area including the KW Auditorium, Bingeman Park, The Centre in the Square, The Hershey Centre in Mississauga, and John Labatt’s Centre in London–there seems to be no shortage of events. London alone books over 220 large eventsa year. “Yes there are other events that could be coming here, however, we have a lot of immediate competition in the market place.There are only so many times and places that a band can stop and still draw a crowd,” says Rich Grau, Facility Manager for Sleeman Centre.“Guelph will never hold as many events as a location like London which is in a stand alone market, perfectly positioned between Detroit and Toronto.” With 5000 seats it seems the downtown facility falls into a narrow window for what space is required for an event.With 800 seats,the River Run works for the theatre style tours,larger events often go to the KW Aud which holds 2000 more people than the Sleeman Centre, plus they own their own stage.When it comes to the middle ground, the facility that often fits the requirements is The Centre in the Square with 2300 seats. “Whether it be a trade show or musical entertainment, some productions just sim- ply need a larger surface to accommodate the event,”says Grau.“There will always be challenges with the size of the Centre and it isn’t something that can be changed.” “We are on the large promoters circuit, they know we exist, and they contact us when our venue fits their needs.We simply don’t always fit the need within this market share,”adds Gau.“The best way to encour- age promoters to return is to make sure they have a fantastic time when in Guelph and not leave them with any bad experiences;so far we have been very successful at that.” “To have the facility used more with other larger events,we would have to become the promoter and seek out entertainers,”states Clack.“This carries a large financial risk. Council would need to authorize an amount of money to be put towards attain- ing and running those events.” There is a daily cost to run the facility including staff and security–rental rates are based on these hard costs with much of the City’s revenue coming from food and bev- erage sales.When booking the facility there is a financial risk if not enough tickets are sold.When a promoter books a facility, the risk falls on them, if the City acts as the pro- moter the risk falls back to the City. As the promoter booking a large enter- tainer, you are looking at $100,000 off the top just to pay the artist,then another $20,000 to $30,000 in building costs.That doesn’t include lighting and special effects costs which could be minimal–just a chair and a microphone–or it could be another $20,000 for lighting and TV monitors; it depends on the show as to what is required. “It’s a tough market and not all shows will sell out,”adds Clack.“Some shows we will not make money on, with any facility you hope to do very well on some and have it all balance out.” If not enough tickets are - cont’d page 5 1 lyon avenue, guelph 519.766.0001 [email protected] Guelph Weather .ca Go there! www.premiumhrsolutions.com 519-824-2428 Recruitment/Staffing All Positions Results-oriented HR Advice Bring this clipping to our Bell Clairfields Common location and receive an in-store credit of $25 towards your next purchase. (519) 826-0980 Limit one per customer, no cash value, valid only at our 5 Clair Rd Guelph location (Gordon & Clair Rd) *some conditions may apply ventureguelph.ca June 2012 - cont’d page 5 business to business | homes and lifestyles ventureguelph.ca Speedvale Ave., GUELPH Waterloo Ave., GUELPH Stone Road Mall - GUELPH ROCKWOOD www.rlproyalcity.com Is the Sleeman Centre under-used? by Heather Grummett MacLean & MacLean Financial Services • Estate & Retirement Planning • Life Insurance • Critical Illness Come see the professionals in our Guelph office for all your insurance and financial needs. Guarantee your retirement income even in a down market. REVIEW YOUR INVESTMENTS WITH US 13 Paisley St., Guelph N1H 2N5 www.dundeewealth.com 519-823-2790 Mutual Funds • Retirement Counselling • Tax Investment Planning • Life & Disability Insurance* FREE CONSULTING Glen L. Barckert CFP Certified Financial Planner Dundee Private Investors Inc. ® *Insurance products provided through Dundee Insurance Agency Ltd. Venture Guelph Publications Ltd. 2 Quebec St., Unit 232 Park Mall, Guelph 519-824-1595 Independently owned and operated. Truly local. Mike Baker, Publisher

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Page 1: Business Venture - June 2012

Visit the City’s website and you’ll notice theSleemanCentremarketed as an ideal placeto host concerts, sporting and family events,trade shows and conferences.Yet, over theyears the arena has becomemore of a com-munity recreation centre than a premierelocation for sports and entertainment.Home to the Guelph Storm the facilityhosts 34 regular season games, three exhibi-tion games and up to four playoff games.Add practices to those numbers and theGuelph Storm has 198 bookings per year atthe Centre.What is the arena being used for the restof the time? Private rentals aren’t listed onthe website, only events where tickets can bepurchased. So far on the summer schedulethe only listing is the Royal City Roller Girls.In 2010 only six special events werebooked in the arena, accounting for 140hours.However, Storm games, the Junior BHurricanes, figure skating, public skatingand other ice events accounted for 421bookings and over 3,000 hours of usage.With similar usage in 2011–averaged out,the arena was used 8½ hours per day, everyday of the year.“The SleemanCentre is heavily used,” saysColleen Clack,GeneralManager of Cultureand Tourism.“As a rental facility we do asmany booking as we can. It is very rare thatwe turn down a booking.We don’t current-ly have the resources to actively promotethe facility for larger events, however we dorespond to all incoming inquiries from pro-moters who represent those artists thatwant to come here.”“The SleemanCentre was built for bigevents, but somehow it has shifted to arecreation centre instead of the sports andentertainment centre it was built as,” saysMartyWilliams, Executive Director forDowntownGuelph.“This is an asset to theCity and the downtown,which isn’t beingused to its fullest potential.”“It is important that there is a balance ofwhat works for everyone,”adds Clack.“Forevery resident whowants the SleemanCentre to be usedmore for large events,there is a parent with a child skating at theCentre and theirmain concern is havingfewer events to conflict with the ice time fortheir child.”“Plus,we have a contract with the Storm,

so if we book the surfaceduring their practices,we have to compen-sate the team at another ice surface in thecity.Ultimately that displaces someone else,be it hockey or figure skating. There is noquestion that the demand for additional icetime is there,”continues Clack.“We havebeen clear on recognizing that need. It is allamatter of how it can be financially accom-modated.”“As for summer events, it is not uncom-mon to have a ‘dark’ period during thesummermonths in the River RunCentreand the SleemanCentre,when people areoften attending outdoor venues.”Looking to other facilities in the areaincluding the KWAuditorium,BingemanPark, The Centre in the Square, TheHershey Centre inMississauga, and JohnLabatt’s Centre in London–there seems tobe no shortage of events. London alonebooks over 220 large events a year.“Yes there are other events that could becoming here, however,we have a lot ofimmediate competition in themarketplace. There are only somany times andplaces that a band can stop and still draw acrowd,” says Rich Grau, FacilityManagerfor SleemanCentre.“Guelph will neverhold asmany events as a location like

Londonwhich is in a stand alonemarket,perfectly positioned betweenDetroit andToronto.”With 5000 seats it seems the downtownfacility falls into a narrowwindow for whatspace is required for an event.With 800seats, the River Runworks for the theatrestyle tours, larger events often go to the KWAudwhich holds 2000more people thanthe SleemanCentre, plus they own theirown stage.When it comes to themiddleground, the facility that often fits therequirements is The Centre in the Squarewith 2300 seats.“Whether it be a trade show ormusical

entertainment, some productions just sim-ply need a larger surface to accommodatethe event,” says Grau.“There will always bechallenges with the size of the Centre and itisn’t something that can be changed.”“We are on the large promoters circuit,they knowwe exist, and they contact uswhen our venue fits their needs.We simplydon’t always fit the need within thismarketshare,”addsGau.“The best way to encour-age promoters to return is tomake sure theyhave a fantastic timewhen inGuelph andnot leave themwith any bad experiences; sofar we have been very successful at that.”“To have the facility usedmore with other

larger events,we would have to become thepromoter and seek out entertainers,” statesClack.“This carries a large financial risk.Council would need to authorize anamount of money to be put towards attain-ing and running those events.”There is a daily cost to run the facilityincluding staff and security–rental rates arebased on these hard costs withmuch of theCity’s revenue coming from food and bev-erage sales.When booking the facility thereis a financial risk if not enough tickets aresold.When a promoter books a facility, therisk falls on them, if the City acts as the pro-moter the risk falls back to the City.As the promoter booking a large enter-tainer, you are looking at $100,000 off thetop just to pay the artist, then another$20,000 to $30,000 in building costs. Thatdoesn’t include lighting and special effectscosts which could beminimal–just a chairand amicrophone–or it could be another$20,000 for lighting andTVmonitors; itdepends on the show as towhat is required.“It’s a toughmarket and not all shows willsell out,”adds Clack.“Some shows wewillnotmakemoney on,with any facility youhope to do very well on some and have it allbalance out.”If not enough tickets are - cont’d page 5

1 lyon avenue, guelph

519.766.0001 [email protected]

GuelphWeather

.caGo there!

www.premiumhrsolutions.com519-824-2428

Recruitment/Staffing All Positions

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Bring this clipping to our Bell Clairfields Common location and receive an in-store credit of

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ventureguelph.ca June 2012- cont’d page 5

business to business | homes and lifestyles

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Is the Sleeman Centre under-used? by Heather Grummett

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Page 2: Business Venture - June 2012

June 2012 page 2 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

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June 2012 page 3 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

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Pre-arranging one's own funeral is now widelypracticed across Canada. Gilbert MacIntyre & Son havebeen helping individuals and families with funeralprearrangements for almost 80 years. If you would liketo make an appointment to discuss prearrangements,please contact us. Or, if you like, you can prearrangeyour funeral online. You will be asked the same basicquestions you would in a one-on-one prearrangementmeeting; but within the "comfort" of your own lifestyle.Our experience in dealing with prearranging funeralshas lead to the development of the GILBERTMACINTYRE & SON TRUST PLAN for those who wish topre-pay their funeral expenses.

The GILBERT MACINTYRE & SON TRUST PLAN retainsall the advantages of the pre-arranged funeral, but goesfurther with respect to the financial advantages.

· The GILBERT MACINTYRE & SON TRUST PLAN ishedge against inflation. The cost of the funeral willnever increase, no matter how long it is before thefuneral services are required.

· Pre-payment reduces the financial demands on thesurvivors. Costs will be paid out of income now,rather than from much needed funds of the estate.

· Like a paid-up life insurance policy, this plan is ofimmediate and far-reaching benefit to survivors.

· Interest on funds held in a GILBERT MACINTYRE &SON TRUST PLAN is tax free.

· The GGILBERT MACINTYRE & SON TRUST PLAN maybe purchased on a convenient time payment plan.Usually the prearrangment service is entirely paid forby the time it is needed, thereby relieving the familyof expense at the time of the funeral.

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The GILBERT MACINTYRE & SON TRUST PLAN isdesigned to comply with all regulations under theFuneral Services Act of Ontario and is fully insured.

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A recent article published by Golda Brown caughtmy eye and I would like to share the informationwith you in my column this month. Many spouseswho don’t earn a paycheque think that insurance ofany kind is a waste of money.Yet if this partner dies,the working spouse will be forced to cover both funeralcosts andmany new expenses.The sentiment that insuring the at homemom is notnecessary, exists because the value of what she is reallyworth is often under estimated. In fact, a 2011Salary.com survey determined that the average stay athome spouse “earns” $115,000 a year. This is based ona typical workweek of 96.6 hours and includes dutiessuch as daycare, chef, household CEO, chauffer, janitor,PC operator, facilities manager and usually more. It is

obvious then that some forms of insurance are defi-nitely required to ensure that the surviving spouse canafford to properly care for his\her family in the man-ner they have grown to expect.So what can be done? Medium term protection isreadily available in affordable twenty-year term plans,which will provide protection until the children arealmost grown.At some point one might consider thepurchase of permanent insurance especially if leaving alegacy is important. Remember, insurance is never aone- time need, as life doesn’t stand still.Unfortunately, non-working spouses don’t qualify fordisability insurance but they can purchase critical ill-ness coverage (CI). A parent will naturally worry aboutwho will look after the children after he/she dies, but

what if the parent contracts an ill-ness that prevents him/her fromlooking after the household eithertemporarily or permanently? CIinsurance will provide a lump sumtax-free payment upon diagnosis of the condition toensure the necessary funds are available at this time ofneed.The importance of a combination of life insuranceand CI coverage for the non -working spouse cannotbe underestimated and should be an integral part ofthe financial planning for the family unit.John Moran BA, EPC, President of Lyon Financial Services,1-877-ONE-LYON (663-5966) or 519-766-0001 [email protected].

Stay at home spouses need insurance too by John Moran

The Ontario government is introducing the Industrial Electricity Incentive Program to create newjobs in the industrial sector. By January 2013, eligible companies could qualify for a reduced elec-tricity rate if they create new jobs and bring new investment to Ontario.The Northern Industrial Electricity Rate Program focuses on companies in forestry, mining, andsteel production, and provides electricity price rebates of two cents per kilowatt-hour to qualifyinglarge industrial facilities that commit to an electricity efficiency and sustainability plan. On averagethis would reduce industrial electricity prices by about 25 per cent, based on 2009 levels.In response to the recent announcement by the Energy Minister to give large, industrial compa-nies a break on their hydro prices, Canadian Federation of Independent business sent the followingresponse in support of Ontario’s small business sector.

June 13, 2012Hon. Christopher BentleyMinister of EnergyDear Minister Bentley:We read with interest your announcement yesterday regarding a new program that will give large, industrial companies abreak on their hydro rates. In unveiling the Industrial Electricity Incentive, you said the program will help these compa-nies to grow and compete in the marketplace.

Let us start by saying that we think you should be commended for your on-going efforts to reduce the impact of rising

hydro prices on consumers and the provincial economy. In our recent meeting, we were encouraged by your commitmentto work with us to also alleviate the burden on the province’s job creating small businesses.

That being said, there was no mention of helping our sector in your announcement, even though rising hydro prices arechipping away at their ability to grow and compete in the marketplace too.

In fact, when we met with you, we highlighted the urgent need for a long-term solution to address the 92 per cent ofsmall companies unable to shift their consumption under the province’s new Time-of-Use (TOU) system.While TOU hasbeen trumpeted as a means to help businesses to conserve and save on their hydro bill, the cold, hard reality is that con-sumers aren’t going to shop for a sofa or want burgers and fries at 3a.m.While TOU may work for others, small businessowners should not be penalized for serving their customers when they want to be served.

In light of your announcement, and the puzzling omission about our members’ concerns, we would appreciate clarityaround your plans to help the small business sector with their hydro bills, too.

Sincerely,Original signed by:Satinder CheraVice President, OntarioPlamen PetkovDirector of Provincial Affairs, Ontario

CFIB takes Ontario Government to task over hydro break for big business

International Co-op DaySaturday, July 7, 2012Marking the 2012 International Year of theCo-operatives, the Guelph Co-operativeNetwork is organizing the International Dayof Co-operatives, in Market Square downtownGuelph.

Celebrate local co-ops and credit unionswith displays,children’s activities,entertain-ment, music and more.Visit the co-op displayat the Guelph Civic Museum.

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Page 4: Business Venture - June 2012

When a corporation is formed that involvestwo or more shareholders, the shareholders ofthe corporation frequently enter into anagreement to define the business relationshipbetween some or each of them as sharehold-ers. Such an agreement is called aShareholders’ Agreement. If the agreement isbetween all of the shareholders of the corpo-ration, the agreement is generally referred toas a Unanimous Shareholders’ Agreement.While there are many topics in aShareholders’ Agreement that may beaddressed in the corporation's Articles ofIncorporation, there are reasons where it ispreferable to address those issues in a separateShareholders’ Agreement. One main reason isthat the Articles of Incorporation are publicdocuments while a Shareholders’ Agreement isgenerally private as between the parties tothat agreement.A Shareholders’ Agreement generally oper-ates to change, clarify or elaborate upon therights of the parties to that agreement understatute or common law. The purpose behindentering into a Shareholders’ Agreement is tomanage or avoid shareholder disputes and toprovide mechanisms for addressing them asthey arise. When considering a Shareholders’Agreement, there are two areas where disputestypically arise between shareholders:1. The direction and management of the cor-poration; and

2. The means by which the shareholders mayexit from the corporation (and liquidatetheir investment.

The affairs of a corpora-tion are typically managedby the board of directors. Ina closely held corporation,minority shareholders maynot be adequately protectedby a board composed only of representativesof the majority. Shareholders may want toensure that their interests are represented andthat no one shareholder or group can exertundue influence on the direction of affairs ofthecorporation. A Shareholders’ Agreement canbe drafted to address this.Should there be a dispute among sharehold-ers, sometimes the only means of solving adispute is for a shareholder to exit thecorporation. Exit mechanisms and proceduresare a critical part of a Shareholder Agreement.There are many forms of exit procedureswhich can be provided for in a Shareholders’Agreement such as buy-sell (shotgun) provi-sions, right of first refusal, right of first offer, aput/call, and provisions upon the death orincapacity of a shareholder.There are several other important provisionsthat should be considered in a Shareholders’Agreement and it is always advisable toseek assistance of a lawyer with experience inthis area.Michael Henley, Miller Thomson LLP, 519-780-4649or [email protected]

June 2012 page 4 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

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Over the next four issues

Business Venture will continueto profile a local co-operative

within our community, to

celebrate the UnitedNations declaration of

Guelph Campus Co-op–one of Guelph’soldest co-operatives by Heather Grummett

A century ago in rural areas across the country, co-operatives were a very natural and excepted way ofdoing business. So young students coming to Guelph to attend The Ontario Agricultural College createdthe Guelph Campus Co-op. Started in 1913, it wasowned and controlled by students, for students, and thatmodel has continued to expand and thrive into the mul-tifaceted organization it is today.Opening the first bookstore on campus, today Co-opmembers continue to benefit from the full service location,offering both new and used textbooks for all courses andadditional stock to students, for lower prices.The Campus Co-op also operates student lodging housesand apartment buildings close to campus and below con-ventionalmarket rates. The organization also owns andrents out a commercial plaza property adjacent to theUniversity which now sports a solar photovoltaic array.Recognizing the affordable housing challenges faced byindividuals with accessibility issues, the Campus Co-op partnered with the Central Student’s Associationto create accessible and affordable lodging accommodations close to the University campus.In 2007, extensive renovations were undertaken to the Co-op's 7 College Ave. lodging house across fromcampus, to provide students with a fully accessible home. Outfitted with wheelchair ramps at bothentrances, the building also features an elevator and barrier free appliances and bathrooms.Pursuing environmental efficiencies whenever possible, the renovated house includes hot water heatedby solar collectors, rainwater harvesting for laundry, grey water for toilet usage, energy-efficient appliancesand lighting, plus a green roof. The Co-op also continues to provide energy efficient retrofits to all theirother housing locations and has installed extensive hot water and photovoltaic solar panels on several oftheir buildings.With 4500 student members, a full-time staff of nine operates the Co-op with a Board of Directorsmade up of students and alumni.As the Guelph Campus Co-op gets ready to celebrate their 100th anniversary, they continue to strive toserve students, not make big profits, in all their endeavors.

Campus Co-op students in front of asolar project. (Photo by Peter Miller,supplied)

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Page 5: Business Venture - June 2012

June 2012 page 5 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

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Sleeman Centre - continued from page 1sold at the SleemanCentre the risk is much higherthan an event at the River RunCentre,whichmaylose $5000 on a particular show.At the SleemanCentre a show that is not successful, could quicklyequal a loss of $200,000.FacilityManagers recently turned down a largehigh profile sporting event,which on the surface theywere very excited to book.After contacting otherfacilities which had previously hosted the event, itwas found thatmany places lostmoney on the event.Having to guarantee $150,000 to bring the show in,then hoping to sell enough tickets to cover theexpense, it was decided to turn down the event.“It isn’t that we don’t want to bring larger events todowntown,” says Clack.“There is a lot of thought thatneeds to go into the benefits verses the impact on thecommunity from a financial stand point, and alsofrom an community access stand point.”It is in the City’s work plan for 2014 to look at theoperatingmodel of both the SleemanCentre and theRiver RunCentre and to look at the revenue, how thefacility could be used differently, and discuss whetherthe financial risk is worth it.Four big name concerts are currently on the holdfor the fall of 2012; facilitymanagers are just awaitingconfirmation from the promoters.OFSAAWrestlingChampionships come to the SleemanCentre inMarchof 2013.The four-day eventwill bring an expected 2000competitors to downtownplus spectators.“We need to find a way to solve whatever problemssurround the renting out of the Centre and startusing it as it was intended, therefore encouraging eco-nomic activity in the City,” saysWilliams.“It could be,and should be, a big draw for Guelph and the down-town. If it was bringing inmoremoney the Citycould then afford to do other projects.”“Right now the demand for ice time is higher thanthe City surfaces allow, so the SleemanCentre isbeing used for that purpose. By not using it for whatit was intended, the City is continuing to lose out onits potential value.”

Publisher’s messageWelcome to our latest issue of BusinessVenture. June being Senior’s month I wouldlike to bring attention to an article in oursummer issue of the Activity and EventsGuide about an inspirational couple, Bruceand Lorraine MacPherson, who are bring-ing hope to children in Uganda, Africa.Having visited Uganda three times since2008, they are raising funds to rebuild theNyondo Demonstration Primary School,while working to improve the lives of over1600 children. Read more about the projectin our online publication atwww.ventureguelph.caThe passion Bruce and Lorraine hold forthe project is contagious. My hat’s off to the

owner of Starberry Café, now located onthe corner of Norfolk St. and Paisley Rd. Herecently began saving the tips from the caféto donate to the Uganda project. See page 9.Recently we enhanced our distributionfor Business Venture. We continue to deliverto all registered businesses via Canada Postin Guelph, Fergus, Elora and Rockwood; adoor-to-door distribution of selected areasin Guelph, 60 pick-up locations throughoutthe city and now you can pick-up and reada copy at over 200 waiting areas (medicaloffices etc.) in the area. It can be viewedonline at www.ventureguelph.ca or on ourVenture Guelph Facebook page.

If you are a company looking to dobusiness with other businesses, choosingBusiness Venture is a great choice–if you area person who likes to read local businessnews, success stories, or look for localbusiness to support, look no further!Our next issue is distributed inSeptember.

Have a great summer.

Mike Baker,PublisherVenture GuelphPublications Ltd.Guelph, [email protected]

Open year round, Knapp’s Country Market has been a member of the Guelphcommunity since 2003. In 1998 a small farm was purchased by Roger Knapp,which he transformed into a 1200 square foot country market and bakery in2003. Seeing a growing demand for a larger space, several years later the mar-ket was transformed in to the 10,000 square foot market and restaurant yousee today. The expanded market not only provides local products to customers,the market itself was built from the ground up using local materials.Knapp’s CountryMarket, which still includes a bakery, now features lakesidedining, an ice cream parlour, local fruit and produce, local meats and dairy,natural and gluten free products, and children’s play area.Located at 8076Wellington Road 124, Knapp’s CountryMarket is now featur-ing a beer and wine list in their dining room,which can be found on the websiteunder the“Home StyleMenu” listing. Committed to supporting the local econo-my, a wide variety of local products and ingredients are used in the restaurant.

Also on the property is Knapp’s Nursery–full of flowers, herbs, vegetableplants and hanging baskets that were all harvested on the property to ensure thatthey are locally grown and will thrive in your garden at home. Knapp’s Nurseryfeatures many exotic and unique plants, which are not native to this region.Make Knapp’s Country Market part of your family by buying local andbuying fresh. For more information call 519-824-4222 or visitwww.knappscountrymarket.com

Knapp’s Country Market–committed to bringing you the best

(Supplied photo)

2012–The opinions and stories that appear in thecolumns of Business Venture are for information pur-poses only. Statements and opinions within the pagesof Business Venture are those of the writers and donot necessarily represent those of the publisher, adver-

tisers or Venture Guelph Publications Ltd.

519-824-1595email: [email protected]

website: www.ventureguelph.ca

2 Quebec Street unit 232 Guelph Ontario

This issue: 12 pages and NO inserts.

Page 6: Business Venture - June 2012

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becomeacma.com

Upcoming CMA Information SessionsGuelph Chamber of CommerceApril 20, 10:00 am – 11:00 amMay 18, 10:00 am – 11:00 amJune 18, 3:30 pm – 4:30 pmTo register, please visithttp://forms.cma-ontario.org/infosessions/

To learn more about the CMA designationcontact: Dana Gies, MBA, CMA [email protected] or visitwww.becomeacma.com.

© 2012 Certified Management Accountants of Ontario. All rightsreserved. ®/™ Registered Trade-Marks/Trade-Marks are owned

by The Society of Management Accountants of Canada.Used under license.

June 2012 page 7 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

SmittenApparel – Small business making a bigcontribution to communityAs a consignment store, the main idea behind Smitten Apparel is already well rooted in a strong sense ofcommunity. It’s a place where neighbours, strangers, locals and outsiders can meet and exchange theirused but lively items for another’s. It’s a win-win for so many sides of the story–the style-conscious con-signer, the budget conscious shopper–even the environment benefits from this friendly type of reducing,reusing and recycling.Since first opening in the summer of 2009, Smitten Apparel’s passionate owner, Holly Mastrogiacomo,has had a very clear vision of how her store would be different. In addition to offering brand name,fashion-forward looks at excellent consignment prices, the Smitten team would also focus on helping eachand every client discover the pieces and accessories that would best flatter their inner and outer person.Plus, as a young mother herself, Holly wanted all of this to happen in a bright and inspiring boutiqueenvironment that would remain convenient and child-friendly at the same.Smitten has also partnered with Second Chance Employment by donating a complete outfit to eachclient as they enter the job interview part of the process. As well, many prom and graduation dresses havebeen donated through local schools to young girls in the community who otherwise wouldn’t be able toafford one.Holly has been quoted as saying,“Community is very important to me, and I want to help out any wayI can.” It’s very clear this isn’t simply a statement but rather a strongly enforced personal and professionalmandate that is lived out to the fullest each and every day regardless of recognition.

Hounds on Holiday –A unique business ideaHounds OnHoliday is a unique service that has filled a niche in providing pet parents “peace of mind”while apart from those most dear to them, and most vulnerable. It offers convenience through a pick-up and delivery service, holiday photos of their pet, daily diary of their pet’s holiday; update messagesand photos emailed to pet owners while on vacation.The service offers pre-screening host families with full photo profiles of themselves and theirhome environments, and provides opportunities to prospective clients to speak with clientswho have previously used the families for their own dogs. Hounds On Holiday also offers continuityand familiarity to pets by providing an opportunity for pets to be matched to the same host families onrepeat visits.Hounds On Holiday was born in the midst of a challenging economic climate, and has very quicklyand consistently progressed into a thriving business that services clients locally and from neighbouringcities within approximately a 100 mile radius.Hounds On Holiday is committed and dedicated to providing a safe, loving and enjoyableholiday for every pet that is placed in its care. As the service continues to gain popularity from hostfamilies and clients, Hounds On Holiday will ultimately move forward with plans to eitherlicense or franchise Hounds On Holiday in other areas across Ontario, and possibly Canada.Hounds On Holiday is already engaged in preliminary discussions with respect to developing afranchise package.

Thursday, September 6, 2012Ariss Valley Golf & Country Club

Register online at www.guelphchamber.com or call 519-822-8081

Scramble format - 18 holesCost $169.50 ($150+HST)

ouolf & Cy GalleVVariss Aerembept, Syy,hursdaT

luby Ctrnr 6, 2012

or call 519-822-808.guelphwwt wer online aistegR

($150+H$169.50ostC- 18 htormaamble ffocrS

81om.cchamber

)HSTholes

Goals:Discuss your challenges in business, con-necting to local support and learning how othershave dealt with similar issues. The objective is to:• Increase sales revenue and profits for your busi-

ness• Give small businesses a face to face resource for

timely, relevant responses to their needs• Increase business to business connections to

contribute to local economy• Increase social connections between Guelph busi-

ness people

Hosted by: Guelph Chamber of Commerce

Hosted for:Guelph Small Business Community

Fees: Free to Chamber members. First meetingcomplimentary for non-members.

Format:• Short success story from local business• Mentor/facilitator led table discussions based

questions from floor• Large group gathering with short summary ofbest ideas from each table

Success story: The Achievement Centre fromstartup to success

Business topics for discussion: Emailquestions to [email protected]

Sessions are driven by attendees based on theirinterests and needs. Facilitators will guide discus-sion of questions posed, and share their generalexpertise where appropriate.

Monthly RoundTable3rdWednesday each month,6:30 pm - 8:00 pmNext meeting: July 18,3rd Floor,111 Farquhar St.

CMA sells prosperityGuelph is a prosperous community poised for continued growth and success. Thanks to the diversity of itseconomy,Guelph has one of the lowest unemployment rates in the country, and is the fifth fastest growingcity in Canada with a population growth rate of about 2 per cent per year.CertifiedManagement Accountants (CMAs) represent a community of strategic management profes-sionals with accounting expertise who create a foundation for success–for entrepreneurs, employers andinternationally educated professionals alike. CMAs are professionals who provide leadership, innovationand an integrating perspective to organizations of all sizes in all sectors of the economy.CertifiedManagement Accountants of Ontario awards the CMA designation to qualified professionals,and is more than 25,000members strong across the province. Founded in 1941, CMAOntario celebratedits 70th anniversary last year and has been amember of the Guelph Chamber since 2004.Its foundation in strategic businessmanagement and accountingmakes CMA the designation of choicenot only formanagement professionals, but also entrepreneurs whowant to drive their businesses forward.“The CMA designation improvedmy critical thinking skills and financial prowess–two key skills forevery entrepreneur,” says Samantha Hurwitz, CMA,CHRP. Samantha is the founding partner of FlipSkills,a leading strategic HR consulting firm based Guelph region.“It has givenme the confidence tomake boldand informed choices for my business. The result? Outstanding growth and an improved bottom line.”To request an information session for employees onsite or to learnmore about the CMA designation con-tact Dana Gies,MBA,CMA at [email protected] or visit www.becomeacma.com.

512 Woolwich StGuelph ON519 824 5410www.bdo.ca

MORE THANAN ACCOUNTING FIRM

Assurance | Accounting | Taxation | Advisory Services

BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms.

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Do we know you? Last summer, the Guelph Cham-ber of Commerce, City of Guelph, and University ofGuelph collaborated to research and compile a printand online directory of over 2000 businesses inGuelph. This summer we are refining our search tofind 1500 more businesses in Guelph as a part ofour Connect Guelph project. The printed directory isdistributed by the Guelph Chamber of Commerce andby the City’s Economic Development Department, andused at trade shows by the University of Guelph andthe City of Guelph under the “Grow Guelph” banner.The online directory is found at www.guelphcham-ber.com under the Find Business Directory tab. Ifyour business is not listed, listing it is free, and canbe done by completing the online form in a fewminutes. This fall we will be printing the 2013Guelph Connect Business Directory.

Our goal is to help local businesses to connectwith each other. “The more we do together thehappier we’ll be!” The Chamber of Commerce hasdescribed “the multiplier effect”, which shows moneyearned and spent within Guelph provides more jobsas money pays for more products and services toearn more money to pay for more products andservices in our local economy.

Phone books havetheir place for local list-ings, and online searchengines do as well forworld-wide listings. Butif you want to search alocal directory using keywords, or carry adirectory organized by business category; the GuelphBusiness Directory is the tool you need. Checkit out: go online to the Chamber’s homepageand click on Find Business Directory. Type in anykey word you want and any business using thatword in its description will appear in the searchresult. Or type in a business name and analphabetic listing will pop up showing contactinformation. Guelph Chamber members also providean extended description and map to theirbusiness, and any member to memberdiscounts offered.

Whether you are an artist, a not for profitassociation, a manufacturer or a downtown retailer–we want people to find you when they need you.So get connected. We want to know you.

ONTARIO AGRICENTRE 100 STONE ROAD WEST, SUITE 301GUELPH, ON + N1G 5L3 + CANADA T 519.822.4680F 519.822.1583

MILLER THOMSON LLPMILLERTHOMSON.COM

VANCOUVER CALGARY EDMONTON SASKATOON REGINA LONDON KITCHENER-WATERLOO GUELPH TORONTO MARKHAM MONTRÉAL

June 2012 page 6 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

Upcoming EventsGuelph Business CirclesJun 13, 2012

Chamber Pub Night - Holiday InnGuelph Hotel & Conference CentreJun 18, 2012

Business After 5 - Guelph CivicMuseumJun 26, 2012

Guelph Awards of ExcellenceGalaJun 28, 2012

GCC 2012 GolfTournamentSept. 6, 2012

For more information on these andother events please visitwww.guelphchamber.com

Member Profile–RKDWeb StudiosWhat started as a small web development company 16 years ago has now grown into a full service digitalmarketing solutions enterprise. RKD has worked with an assortment of local businesses and organizationsto help them achieve their marketing objectives to put them on the map in Guelph and beyond.Following technology trends, a sister company Speakfeel has branched off to specialize in mobile applica-tions development.More recently RKD has launched Zero In, a digital marketing division dedicated toonline advertising. RKD prides itself in anticipating and embracing change that will allow it to remaincompetitive and adapt to serve their clients to the best ability possible.With the help of homegrown talentand creativity, RKD is able to do business in a global market from a local level.

RKDWeb Studios Inc. 100 Stone RoadWest, Suite 305Guelph,ONN1G5L3 Phone: (519) 767-3267Toll Free: (866) 574-1355 Fax: (519) 341-4679www.rkd.ca

Classroom to boardroom:How internationalmarketing students earn their way toexperiential learning opportunities in Brazil“You can tell they have salespeople on their team.”That was what Martin Stocker, president of MetalumenManufacturing Inc., a Guelph-based lighting systems company, said about the team of students whomade the best business pitch during the Bridges to International Practice Competition on April 2. Notonly did the students win over the competition’s judges, including Stocker, but they also won a trip toBrazil, sponsored byMetalumen, to put their skills into practice. The team visitedBrazil in May.As part of the international marketing course, offered by the Department of Marketing and ConsumerStudies, students had the option of developing a business plan for Metalumen’s expansion into Brazil.Stocker gave the students a mandate at the beginning of the term, which became their term project.When Prof. Sylvain Charlebois, the course instructor, started looking for a corporate partner for thecourse, he asked for recommendations from the Guelph Chamber of Commerce.Metalumen was on thelist. “This particular program depends on two things: hard-working students and a very good corporatepartner,” said Charlebois.“I just felt during our first meeting that Metalumen was the right partner for thecourse.”Stocker said he was impressed by the students’ ideas and professionalism.“We’re going to use those ideasfor examining other markets as well. It’simportant to have that broadening ofhorizons. Far too often, you get intogroupthink. Exercises like this allow usto get away from that.My strategieshave certainly changed because of theideas that have been presented to us.”It was a very productive trip in Brazilwhich was promptly followed by a re-port submitted toMetalumen.

Getting to know Guelph business

Lloyd Longfield

Page 7: Business Venture - June 2012

June 2012 page 8 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

TheNorm JaryARC IndustriesGolf Tournament inGuelph is one of the oldest BENEFIT golf tournamentsinCanada.On July 9, 2012 it reaches amilestone, cele-brating its 35th anniversary and a great history....it has raisedmore than 700 thousand dollars forCommunity LivingGuelphWellington....it has improved the quality of life for the intellectuallychallenged by helpingwith capital projects and programimprovements....it has provided a better understanding of the needsand challenges faced by thosewith intellectual difficulties.The golf tournament now chaired by JimScannel isheld at Cutten Fields and is sponsored by the Bank ofMontreal. It bears the nameof Guelph’s longest servingmayor,Norm Jary,who served asGuelphmayor foralmost 16 years.Hewas also the news and sports directorforGuelph’s radio stationCJOY.Normwas approached in 1977 and asked to host a golf

tournament to assist the intellectually challenged.Hereadily lent his name to the annual event.Norm refers to this as a BENEFIT golf tournament,notaCHARITY tournament stating,“The clients atCommunity Living aren’t looking for a hand out, ratherthey appreciate a handup.”That is what this tournamenthas provided for 35 years–a handup.The four-man team tournament is a two-manbest balltournamentwith two scores counting on each hole.Thisgives ordinary golfers a chance to have their scores count.The tournament is noted for a great prize table and theentry fee provides for a power cart, lunch and theCuttenFields buffet for dinner.Application forms are available at theCutten Fieldspro shop.Formore informationpleasecontactChrisClarkat519-824-7147x256.

35th Norm Jary ARC Industries Golf Tournament

Enjoy Our Children’s Play Area this Summer

Home Style Buffet Bring the Colour of Nature toYour Home With Our Nursery

• Weekly Specials • Onsite Bakery• Homemade Preserves & Entrees

• Pesticide-free Produce from Wellington Region• Organic & Natural Food • Gluten-free Products

• Ice Cream Parlour • Local Gifts

8076 Wellington Rd. 124-RR1 Guelphknappscountrymarket.com 519-824-4222

Our summer issueof theActivity andEventsGuide fea-tured anarticle onan inspiringGuelph couple that arebringinghope to children inUganda,Africa.Having visitedUganda three times since 2008,Bruce andLorraineMacPhersonhave raised fundswith the supportof theRotaryClubof Guelph-Trillium,theRotaryClubofGuelph,plus friends and individual donors, to rebuildNyondoDemonstrationPrimarySchool.The school,constructed in1910,has over 1600 children,withup to100 students per class,plus the school helpsorphanedanddeafmute children.Located in a verypoorarea, there arenotproper funds available toprovideupkeep to the school.When local business owner,BonggiBaik learnedof theMacPhersonsproject hewanted todo something to con-tribute.HeandhiswifeHyesimLee,ownStarberryCafé,offering specialty coffee,homemadegelato, sandwichesandmore.They recentlymoved the café from130SilvercreekPkwyN,to the cornerofNorfolk Street andPaisleyRoad.Being a small business ownerBaikdidn’t have thebigbudget fordonations that a larger corporationmayhave.

Whenheopenedat thenew location,hedecidedproceedsfromthe tip jarwould go towards theUgandaproject.After opening in themiddle ofMay,within2½weekshecalledLorrainewith adonation–the caféhadalreadyraised$375 in tips.Baikhopes in the future tobe able topersonally sponsorsomeof the students, tohelp themcontinue their educa-tion. InUgandagovernment funding for schooling is onlyprovideduntilGrade7.Until then the café owners andstaff intend tokeep collecting their tips for theprimaryschool.“Mymission is tohelp themhowever I can,”saysBonggiBaik.“Myhope is that peoplewill begin to adopt givinginto their businessmodel. It is important; even small busi-nesses cando something to giveback,whether to thecommunityor to theworld.”Each time theMacPhersons return toAfrica, theypay fortheir own flight,accommodations andexpenses.Givinggenerously of their time,money andhearts, it is importantto themthat 100%of the funds raised godirectly toimproving the conditions for the children.ReadmoreActivity&EventGuide www.ventureguelph.ca

Local business collects tips for charity by Heather Grummett

Page 8: Business Venture - June 2012

June 2012 page 9 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

Two offices serving Southwestern Ontario

110-112 Woolwich Street Guelph, Ontario N1H 3V2Tel 519-837-3896 Fax 519-837-1916Toll Free 1-888-664-4266www.wellserve.on.ca

WellServe offers a full suite of services ranging from Medical Assessment, Treatment and Case Management, to Prevention and Compliance. Our services help corporate clients become more efficient and profitable through improved employee health, attendance and productivity.

With over three decades of multi-sector experience in Occupational Health and Medicine, WellServe has earned the trust of the many companies and individuals that have been served.

Physician ServicesOffice and On-Site Physician ConsultationTimely and Accurate DiagnosisDrug TestingQualified Medical Review Officer for Drug Screening

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Our Lady of Lourdes Catholic High School in Guelphis committed to supporting high quality learning in afaith-based environment while giving students theopportunity to choose programs that suit their skills,interests, and abilities.Our school is now home to students frommany dif-ferent backgrounds,which has enriched the experi-ences of all within the community.Diversity in schoolsmeans thatmany students arrive as English LanguageLearners–that is students who are learning the languageof instruction at the same time they are learning thecurriculum.Over the past year, the number of EnglishLanguage Learners has increased by over 150%! Thesenew students have arrived from 14 countries spreadover six continents and speak amultitude of languagesand have a variety of religious affiliations.

To support greater student needs, the curriculum inEnglish as a Second Language and English LiteracyDevelopment Grades 9-12 has been developed by theMinistry of Education to ensure that English LanguageLearners have themaximumopportunity to becomeproficient in English and achieve high levels of success.The English as a Second Language classes offered atOur Lady of Lourdes have a low student to teacherratio. Students havemany opportunities for one-on-one and small group instruction in English, as well asadditional support in content areas. In these courses,students are supported in their ability to: use English tocommunicate effectively; use English to achieve aca-demically; take charge of their own learning, independ-ently and in groups; select and use learning strategies,and integrate confidently intomainstream courses.

As a result of purposeful, flexible programmingdesigned tomeet the needs of all students, EnglishLanguage Learners benefit from having a specific, sup-portive program combined with opportunities to inte-grate intomainstream courses. Every student’s balancein these areas is determined by their individual profile,which is built around their academic, emotional, socialand language strengths.As an inclusive, open access high school community,Our Lady of Lourdes welcomes students regardless oftheir faith affiliation or cultural background. It is thisdiversity that provides the richmosaic that defines thisschool’s unique culture.Please call the school at 519 836-2170 or

visit our website at www.lourdeschs.com foradditional information.

Embracing diversity at Our Lady Of Lourdesby Vince Campolongo, Lourdes Vice Principal, and Alison Hargreaves, ELL Resource Teacher

Improving the health of your businessfor over 33 years by Heather Grummett

Hike for Hospice–an incredible success

Over 200 walkers turned out on June 3 to support Hike for Hospice at theIgnatius Jesuit Centre.Hikers could choose between three different routes ranging from 1 to 5 km.Events included a Children's Play area, a Village Fair of local vendors, and adelicious lunch buffet. Over $48, 000 was raised to support HospiceWellington–the volunteer supported organization offers exceptional care to people livingwith the challenges of a life-limiting illness or loss.HospiceWellington is dedicated to supporting living every day to the fullestwith dignity and meaning. All of the services are offered at no cost to the indi-vidual thanks to the generosity of donors, government funding and the supportof community part-ners in Guelph andWellington County.HospiceWellingtonwould like to thankall the loyal anddevoted sponsors aswell as all the incredi-ble attendees.

OccupationalHealth Specialists since 1979,WellServeHealth CareManagement pro-vides services to help clients becomemore efficient and profitable through improvedemployee health, attendance, and productivity.Custom tailored programs can providebenefits through Physician andNursing Services,Disability CaseManagement,Compliance Services,HR Support Resources, andWellness Initiatives.With over 50 nurses and four physicians throughout SouthWesternOntario, nursingservices works on-site withHR teams to assess employee health.Health specialists createreturn towork plans for injured employees andworks with the company to find theemployeemeaningful workwhile they are on theway to recovery. Services also range toinclude FunctionalAbilities Evaluations, Physical DemandsAnalysis, ErgonomicAssessments, and Pre-placementMedicals.WellServe can help you to understand and become compliant with the Provincial andFederal OccupationalHealth and Safety Laws that affect your business.The designatedsubstances programmonitors employees whoworkwith hazardous chemicals.Healthspecialists providemedical assessments as necessary, to be compliant with theMinistryof Labour.On-site vision screening, audiometric testing and pulmonary function test-ing, can also be provided for employees.Wellness initiatives provide annual flu clinics, blood pressure clinics, and varioushealth related lunchand learnprograms.Withoffices inGuelphandCambridge,aswell asmobile health teams,WellServepro-vides services across SouthWesternOntario.Workingwith all sectors,andwith companiesof any size,WellServe recognizes that employees are thenumberone asset inbusiness.

75 Woolwich St., Guelph, Ontario N1H 6N6Phone: (519) 821-4600 • Fax: (519) 824-3088www.wellingtoncdsb.ca

Educating for Life

Impact the lives of localchildren by Peter Thurley

While most enjoy the opportunities that our com-munity has to offer, there are children in our schoolswho go to class hungry. This affects a student’s physi-cal health, and also robs them of the ability to con-centrate in class and succeed in school. A study com-missioned by the Toronto District School Board dis-covered that 78 per cent of students who ate break-fast at school most days were on track to graduate,compared to 61 per cent who ate breakfast on a fewdays or not at all.We know that education is a keyfactor in breaking the cycle of poverty.When a Foodand Friends student nutrition program providesnutritious food to students, they’re providing muchmore than food. They’re providing a future for thechildren of Guelph,Wellington and Dufferin.Afuture without poverty. A future without hunger.I spendmy timemeeting with business leadersacross all communities served by Food and Friends. Iheard concerns about the future of our community,and a genuine desire to give back. The Children’sFoundation of Guelph andWellington has developeda special way for businesses large and small to sup-port the many students who would rather focus ontheir studies than on their empty tummies.The Adopt-A-Program Partnership provides theopportunity for individual organizations, businesses,or faith communities to ‘adopt’ a Food and Friendsprogram. By providing a sustained financial gift, youmake a real impact on the lives of children acrossGuelph,Wellington and Dufferin.When you walkinto your office each day knowing that you and yourteam have collectively provided 7,692 breakfasts forlocal students who wouldn’t otherwise have eaten,you know you’ve made a difference!Peter Thurley, Development Coordinator, Food and Friends, for TheChildren’s Foundation of Guelph and Wellington. 519-826-9551 x 27or [email protected](Supplied photo)

Page 9: Business Venture - June 2012

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June 2012 page 10 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

762 Woolwich St., Guelph519-822-1271

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Page 10: Business Venture - June 2012

June 2012 page 11 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!

340 Woodlawn Road West, Guelph

Units of 2,500 SF of commercial space available in high-traffic area. Up-to 7,500 SF of contiguous space available. Easy access to Hanlon Expressway. Ideal for restaurant, office or service establishments. Minimum Rent: $9.00/SF.

50 Cork Street East, Guelph

Approx. 1,150 SF of second storey office space available in professional building. Located downtown Guelph within walking distance to all downtown amenities (ie: banks, restaurants, etc.). Across from Cork Street municipal parking lot. On-street parking also available. Minimum Rent: $8.50/SF.

485 Silvercreek Parkway North, Guelph

2,160 SF available in plaza located at Woodlawn Road and Silvercreek Parkway. Easy access from Hanlon Expressway. Ample free on-site parking. Minimum Rent: $11.00/SF.

15 Surrey Street West, Guelph

Approx. 2,537 SF available in professional service plaza. Free on-site parking. Close to downtown amenities. On bus-route. Located next to established medical centre. Ideal for professional/medical office. Minimum Rent: $14/SF.

21 Malcolm Road, Guelph

8,320 SF freestanding industrial building for sale conveniently located with easy access to Guelph and Waterloo Region markets. Features approx. 2,000 SF of finished office space. Three drive-in loading doors (one with internal leveler). 16’ clear ceiling height. 400 Amp electrical service. Paved, fenced-in yard. Asking Price: $950,000.00.

300 Willow Road, Guelph

Approx. 760 SF office space available in professional building with on-site parking. Easy access to Hanlon Parkway and other amenities. Across from large retail mall in high traffic area. Monthly Rent: $999.00/mo. includes utilities.

10 Kingsmill Avenue, Guelph

+/- 35,500 SF industrial space for lease in centrally located building. Features 17’ clear ceiling height, 2 dock-level and 2 drive-in loading doors. Includes approx. 3,800 SF of office space. Minimum Rent: $3.75/SF.

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Professional second storey office space for lease in recently renovated building. Central location in close proximity to downtown amenities. On-site parking available. Minimum Rent: $750.00/Month.

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The Realtor and its agents have relied upon the owner and other sources for the information provided in this material and although we believe it to be substantially accurate, it is all subject to verification by the prospective purchaser or tenant and his/her/its respective legal, tax and other advisors. The Realtor and its agents assume no liability for the accuracy or use of this information in any manner by anyone and reliance upon or use of this information by anyone is solely at his/her/its own risk. The Realtor and its agents reserve the right to change prices, terms and other conditions or withdraw the property from sale and/or lease without notice. This material does not constitute an offer for sale or lease. Not intended to solicit properties currently listed for sale or lease, or to entice parties to breach any existing agency contracts.

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Profiles, Technology, Legal, News & AnnouncementsBusiness to BusinessConsider the rewarding experience of mentoring by Gayle Stafrace

As I approach my tenth year as a Consultant, I havebeen reflecting on how fortunate I am to have hadthe opportunity to work with many talented andknowledgeable leaders.Without their influence andguidance, I would not bewhere I am today.I have come to the realization that leaders, indeed, playa significant role in the lives of their employees and havea significant impact, not only on their growth and devel-opment, but the impression they leavewith that

employee about how theywere guided and cared for.Inmy volunteering efforts,with theGuelph&DistrictHumanResources ProfessionalsAssociation, over thepast seven years, I have had the privilege of mentoringotherHumanResources professionals, informally, andformally through theirMentorship program.In the beginning, I didn’t feel prepared for theresponsibility of guiding another individual throughtheir career, answering every question, and having to

take a second look into the mirror at my own experi-ences in order to provide the best answers. As timewent on, I was able to build trust, and in some casesI was able to build a friendship. In other cases I was-n’t. Either way, I could see that my responses andavailability as a mentor made a big difference.I found that there was something else that wasequally important--how I spoke to each individual. Ithink that if we can find a language to speak that isclearly understood, we can be that much more effec-tive in providing guidance. For example, too muchjoking around may not encourage the mentee to takeme seriously. It’s helpful to find a language that is gen-uine and a part of who I am andwho thementee is,but easy on the ears, professional, positive, encouraging.I have really enjoyed the young HR professionals

that I have had the pleasure to mentor! It was a niceway to give back and share some of my knowledge,insight and the best of my experiences, in a profes-sional way.My proudest moment was seeing mymentee graduate from university and beginning hercareer with a great company in Calgary, Alberta. Sheseems to be thriving and doing well there and enjoy-ing her adventure.As leaders, I hope that you can find an opportuni-

ty to give back and share some of your best experi-ences and knowledge, with an employee who is juststarting out. It is the most rewarding experience, tosee the positive and nourishing impact that we canhave on another individual.Gayle Stafrace, CHRP, GSC Human Resources Professional Services,519-830-0263, www.gschrconsulting.com

TheGuelphChamber of Commerce recently appoint-ed Bensol Consulting Inc. as their new, local advisorfor the national Chambers of Commerce GroupInsurance plan. The plan was first developed in 1970as individuals moved under one umbrella to create alarger association group benefit program.The philosophy that has driven the development ofthe plan since its inception 42 years ago hasn’tchanged: providing affordable, competitive, securebenefits to employees of small businesses.It’s no secret that offering a benefit plan makesgood business sense. It’s a great tool to help attractand retain good people; it can lower employeeturnover thus reducing the cost of hiring and retrain-ing new staff; and, it can improve morale and increaseproductivity.So why is it that so few Guelph Chamber mem-bers participate in the Chambers of CommerceBenefit plan?The Chamber plan is specifically designed for smallbusiness, which makes up the majority of the GuelphChamber membership. It’s available to all industries,including the not-for-profit sector.While most insur-ance companies require a minimum of three employ-

ees to qualify for coverage, the Chamber plan can beoffered to firms with as few as one employee.One of the most important features of the plan israte stability. Rates that fluctuate as a result ofemployee claims create problems when trying tomeet budgets or when communicating an increaseto the employee’s share of the premium. That’s whyemployers should look for a Benefit program thatpools their claims with the claims of all otherparticipants.The Chambers of Commerce plan does just that.The plan insures more than 29,000 companies andtheir employees across Canada. It’s a pooled planwhere the premium is based on the average of claimsacross all participants.When claims are bundledtogether with thousands of similar firms in a pool,the premiums stay manageable and predictable.Now that Guelph’s best kept secret is out of the bag,business owners who want a benefit plan that offersguaranteed coverage, plan design flexibility, ratestability and unbeatable service don’t need to look anyfurther then their local GuelphChamber ofCommerce.Michele Mactaggart, CHS. www.bensolconsulting.com

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Page 11: Business Venture - June 2012

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June 2012 page 12 VENTURE GUELPH PUBLICATIONS LTD. Business Venture 19 years in 2012!