Daily Tasks

Inspect site, checking for communal repairs e.g. lights off,

security doors operating correctly, reporting all repairs to

Repaircall

Clean up all spillages on discovery.

Attempt to remove any graffiti, reporting any remaining

graffiti to the Response Team

Attempt to remove any bulky rubbish to storage area prior

to collection, requesting assistance when necessary

Entrance Lobbies – sweep, mop and polish all lifts, clean

both sides of glazed areas

Remove and replace rubbish bags from bin rooms

Spot clean walls; clean both sides of glass on communal

entrance doors

Weekly Tasks

Sweep and wash all bin room floors

Wipe all handrails and ledges

Your Concierge

Service

Byker Zone 3 Cleaning Schedule (7 Hours on site daily)

Thornborough

House

Felton Walk Long Headlam

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Twice Weekly Tasks

Sweep and wash communal landings & sweep all

stairways

Monthly Tasks

Wash all exterior doors

Override all time clocks and check all lights are

operating correctly (summer months)

6 Monthly Tasks

Remove, dust and clean light diffusers

General Notes

Refuse collection day is Friday –

weekly collections

Lift alarm checks should be made

at 08.00 every day

Assist tenants with the removal of

bulky rubbish when needed

Litter pick curtilage as often as

time allows

Winter gritting as necessary

Useful Telephone Numbers

Concierge Service (24 Hours) Byker Community Trust Housing Services Repaircall and Envirocall

0191 278 8688 0191 2903910 0191 2781555 0191 278 7878

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