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August 2014 PARTNER IN GROUND FAULT PROTECTION I-GARD CORPORATION I-Gard Corporation

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August 2014

PARTNER IN GROUND FAULT PROTECTIONI-GARD CORPORATIONI-Gard Corporation

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the best technology

Potential ground faults often go unnoticed and can cause havoc on plant production processes.

Shutting down power and equipment, ground faults disrupt the flow of products through

manufacturing processes, leading to hours or even days of lost productivity.

Undetected ground faults can also pose potential health and safety risks to personnel. Ground

faults can lead to safety hazards such as equipment malfunctions, fire and electric shock.

Ground faults can cause serious damage to equipment and to your processes. During a fault

condition, equipment can be damaged and processes shut down, seriously affecting your

bottom line.

I-Gard is acknowledged as the leader in the field of ground fault protection. I-Gard’s long-

standing relationships with a variety of Original Equipment Manufacturers (OEM) including ABB,

Eaton Yale, General Electric, Group Schneider and Siemens, attest to our exceptional level of

quality and performance.

The concern for ground fault protection is based on four factors:

The majority of electrical faults include ground.

The ground fault protective sensitivity can be relatively independent

of continuous load current values and thereby have lower pickup

settings than phase protective devices.

Since ground fault currents are not transferred through system

power transformers… the ground fault protection for each system

voltage level is independent… This permits faster relaying that can

be afforded by phase protective devices.

Arcing ground faults that are not properly detected and cleared

can be extremely destructive.

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proactive protection

the best technology

product portfolio

Working to improve the future of power protection, I-Gard invests

extensive resources on research and product development, with

the goal of proactively eliminating ground and arcing faults. Recent

innovations such as improved fault finding capabilities and enhanced

relay functionality have been developed with this goal in mind.

With extensive experience in ground fault protection, detection

and location systems, I-Gard understands how ground faults can

seriously affect equipment and processes. An extensive line of

ground fault application solutions assist in taking the appropriate

actions to ensure electrical systems are safe and properly

protected.

Capable of supplying a full product range, I-Gard ensures that every

customer’s unique combination of budget constraints and protection

requirements can be accommodated. Solutions range in scope from

fully engineered turnkey systems to replacement components for

existing installations.

Helping to improve industrial safety standards, I-Gard is actively

involved with all relevant standards agencies. Certification as an

independent test facility ensures the highest level of safety without

compromising delivery performance.

I-Gard has been committed to quality and is currently the only resistor

company in North America registered to ISO 9001:2008 since 1994.

This acknowledges the high level of in-house design capabilities in

addition to manufacturing expertise and customer focus. All I-Gard

products are CSA certified and UL recognized and listed.

setting the standard

solution capability

Over the last 30 years, I-Gard Corporation, formerly known as IPC Resistors Inc., has grown from a resistor

only company to one that fully incorporates our ground fault protection line into the company. We work to

achieve our business objectives responsibly and respond to our customer’s needs and concerns.

From research and development to the manufacturing and distribution of our products, safety and quality

are our first considerations. We are committed to manufacturing quality products and demand equivalent

standards from our suppliers to help ensure customer safety.

Quality Systems: I-Gard’s policies, guidelines, core requirements and procedures, are

designed to ensure consistent product quality worldwide. We are constantly evaluating our systems

in order to maintain the highest product quality.

Education and Training: I-Gard provides ongoing education and training programs on quality and

safety for all our employees.

Supplier Standards: We maintain strict quality standards and expect quality standards from our

suppliers as well.

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technology overview

Reported in Power Magazine, July 1969, that the cost of arcing ground faults ranged

between $1 billion and $3 billion annually for equipment loss, production downtime

and personal liability.

While a lot has changed in 30 years, losses due to ground faults remain a significant

issue today for the industry with one leading insurance company reporting that its

clients alone reported 228 losses that were attributed to ground faults with a total cost

of US $180 million over a seven year period.

Perhaps of greater concern are the five to 10 arc flash explosions that occur in

electrical equipment everyday resulting in medical treatment. According to statistics

compiled by CapSchell Inc. a Chicago-based research and consulting firm that

specializes in preventing workplace injuries and deaths.

The Bureau of Labor Statistics of the US Department of Labor compiles the Census

of Occupational Injuries from death certificates and other information for US workers

killed on the job. The 2003-2007 database shows that 1,213 workers died and 13,150

workers sustained days away from work due to occupational injuries and illnesses

involving contact with electricity.

I-Gard has developed methods for effectively minimizing the dangers of arc flashes

through the use of high resistance grounding. At the 2003 IEEE IAS Electrical Safety

Workshop it was stated that “high-resistance grounding for low voltage power

distribution systems enhances reliability and uptime of power distribution

equipment and is proven effective in significantly reducing the frequency and

severity of arc flash accidents”. Furthermore, the NFPA 70A recognizes High

resistance grounding as a mean to reduce Arc-Flash Hazards. According to a recent

study by John Nelson (IEEE), high resistance grounding eliminates the hazard of arc

flashes in 95% of all cases.

An arc flash is a short circuit through the air that takes place when the insulation between electrified conductors

is breached or can’t withstand the applied voltage. During an arc flash, an enormous amount of energy explodes

out from the electrical equipment, sometimes causing death or severe radiation burns to employees working near

energized conductors or circuits. The blast from the arc creates pressure waves that can damage hearing or brain

function and a flash that can damage eyesight.

WHAT IS AN ARC FLASH?

The common cause of the losses and injuries are undetected arcing faults that occur within a facilities

electrical distribution system. When an electrical system is grounded, there is an intentional connection of

a phase or neutral conductor to earth for the purpose of controlling the voltage to earth, or ground, within

predictable limits. It also provides for a flow of current that will allow detection of an unwanted connection

between system conductors and ground (a ground fault). The root cause of this unwanted connection is often

a result of insulation breakdown.

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QA

WHAT DOES IEEE SAY ABOUT UNGROUNDED SYSTEMS?

WHY CONSIDER GROUNDING YOUR SYSTEM?

Ungrounded systems offer no advantage over high-resistance grounded systems in terms of continuity of

service, and have the disadvantages of transient overvoltages, locating the first fault and burn-downs from a

second ground fault. For these reasons, they are being used less frequently today than high-resistance grounded

systems, and existing ungrounded systems are often converted to high-resistance grounded systems by

resistance grounding the neutral.

Once the system is high-resistance grounded, overvoltages are reduced and modern highly sensitive ground-fault

protective equipment can identify the faulted feeder on first fault and trip one or both feeders on the second fault

before an arcing burn-down causes serious damage.

- IEEE Standard 242-1986

The intentional connection of the neutral points of transformers, generators and rotating machinery to

the earth ground network provides a reference point of zero volts. This protective measure offers many

advantages over an ungrounded system, including:

Reduced magnitude of transient over-voltages

Simplified ground fault location

Improved system and equipment fault protection

Reduced maintenance time and expense

Greater safety for personnel

Improved lightning protection

Reduction in frequency of faults

WHAT IS A SOLIDLY GROUNDED SYSTEM?

A solidly grounded system is one in which the neutral points have been intentionally connected to earth ground with

a conductor having no intentional impedance. This partially reduces the problem of transient over-voltages found on

the ungrounded system, provided the ground fault current is in the range of 25% to 100% of the system three-phase

fault current. However, if the reactance of the generator or transformer is too great, the problem of transient over-

voltages will not be solved.

The majority of industrial facilities that experience arcing ground faults should not continue to operate without

adequate Ground Fault Protection. These establishments typically operate an ungrounded or solidly grounded

electrical distribution system, both of which have inherent disadvantages.

The reasoning behind the prevalence of ungrounded systems in many industrial facilities appears to be

historical. Prior to the emergence of High Resistance Grounding in the late 1980’s, the only choice when

process continuity was required was an ungrounded system that allowed for the controlled shutdown for fault

repairs at a convenient time, and this was of tremendous value to continuous manufacturing processes by

reducing production losses, equipment damage and outages.

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IS SOLIDLY GROUNDED SAFER THAN UNGROUNDED?

WHAT IS A RESISTANCE GROUNDED SYSTEM?

While solidly grounded systems are an improvement over ungrounded systems and facilitate the location of

faults, they lack the current limiting ability of resistance grounding and the extra protection this provides.

The destructive nature of arcing ground faults in solidly grounded systems is well known and extensively

documented. Electric arcs are caused by the energy dissipated in the fault. A measure of this energy can be

obtained from the estimate of kilowatt-cycles dissipated in the arc:

Kilowatt cycles = V x I x Time/1000

There are two broad categories of resistance grounding; low-resistance and high-resistance. In both types of

grounding, the resistor is connected between the neutral of the transformer secondary (or the neutral of the

electrical system) and the earth (ground).

HOW DO I DETERMINE WHAT SIZE OF NEUTRAL GROUNDING RESISTOR IS REQUIRED?

The resistor must be sized to ensure that the ground fault current limit is greater than the system's total

capacitance-to-ground charging current. If not, then transient over-voltages can occur. For more information consult

I-Gard at [email protected]

WHAT IS LOW-RESISTANCE GROUNDING?Low-resistance grounding of the neutral limits the ground fault current to a high level (typically 50 amps or more)

in order to operate protective fault clearing relays and current transformers. These devices are then able to quickly

clear the fault, usually within a few seconds. The importance of this fast response time is that it:

• Limits damage to equipment, prevents additional faults from occurring, provides safety for personnel and

localizes the fault

• The limited fault current and fast response time prevents overheating and mechanical stress on conductors.

However, like the solidly grounded neutral system, the circuit must be shut down after the first ground fault

• Low-resistance grounding resistors are typically rated 400 amps for 10 seconds, and are commonly found on

medium and high voltage systems

WHAT DOES IEEE SAY ABOUT SOLIDLY GROUNDED SYSTEMS?“ The solidly grounded system has the highest probability of escalating into a phase-to-phase or three-phase arcing

fault, particularly for the 480 and 600V systems. A safety hazard exists for solidly grounded systems from the

severe flash, arc burning and blast hazard from any phase-to-ground fault."

- IEEE Standard 141-1993

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WHAT IS HIGH-RESISTANCE GROUNDING?High-resistance grounding of the neutral limits the ground fault current to a very low level (typically under 25

amps). It is used on medium and low voltage systems where continuity of operations is important. Most industrial

distribution systems and critical facilities with distribution systems in medium and low voltage are ideal candidates

for high-resistance grounding.

WHY CONSIDER RESISTANCE GROUNDING?Resistance grounding is by far the most effective and preferred method. It solves the problem of transient over-

voltages, thereby reducing equipment damage. It accomplishes this by allowing the magnitude of the fault current

to be predetermined by a simple ohms law calculation. The fault current can be limited, in order to prevent

equipment damage.

Limiting fault currents to predetermined maximum values permits the designer to selectively coordinate the

operation of protective devices, which minimizes system disruption and allows for quick location of the fault.

WHAT DOES IEEE SAY ABOUT HIGH-RESISTANCE GROUNDED SYSTEMS? High-resistance grounding helps insure a ground-fault current of known magnitude, helpful for relaying purposes.

This makes it possible to identify the faulted feeder with sensitive ground-fault relays.

- IEEE Std 242-1986 7.2.4

High-resistance grounding provides the same advantages as ungrounded systems yet limits the steady state

and severe transient over-voltages associated with ungrounded systems. There is no arc flash hazard, as there

is with a solidly grounded system, since the fault current is limited to approximately 5A.

- IEEE Std 141-1993 7.2.2

WHY LIMIT THE CURRENT THROUGH RESISTANCE GROUNDING?

Throughout the 15 to 20 years high-resistance grounding has become the standard in hazardous applications

such as mining and petro-chemical, but until recently was limited in its application to industrial operations.

Only recently has high-resistance grounding been adopted as the method of choice by consultants designing

commercial facilities in North America (e.g. banks, data centres, hospitals, defence), and commercial facilities

outnumber industrial facilities by at least a factor of twenty.

• To reduce burning/melting effects in faulted electric equipment, such as switchgear,

transformers, cables and rotating machines.

• To reduce mechanical stresses in circuits and apparatus carrying fault currents

• To reduce electric-shock hazards to personnel caused by stray ground fault currents in the

ground return path

• To reduce arc blast or arc-flash hazard to personnel who may have accidentally caused or

who happen to be in close proximity to the fault current

• To reduce the momentary line-voltage dip caused by the occurrence and clearing of a

ground fault

• To secure control of transient over voltages while at the same time avoiding the shutdown

of a faulty circuit on the occurrence of the first ground fault

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Condition or Characteristic Ungrounded Solid Grounded Low-Resistance High-Resistance

Immunity to trransient Worst Good Good Best

Ground fault protection can be added

Worst Good Better Best

Equipment protected against arc fault

Worst Poor Better Best

Safety to Personnel Worst Better Good Best

Service Reliability Worst Good Better Best

Maintenance Costs Worst Good Better Best

Continued Production: After 1st Ground Fault

Better Poor Poor Best

Ease of Locating 1st Ground Fault Worst Good Better Best

Relay Co-ordination N/A Good Better Best

73% Increase in Voltage Stress Under Line-to-Ground Fault Conditions

Poor Best Good Poor

Two Voltage Levels On The Same Electrical System

N/A Best N/A N/A

Reduction in Frequency of Faults Worst Better Good Best

1st High Ground Fault Current Flows Over Grounding Circuit

Worst Better Good Best

Potential Flashover To Ground Poor Worst Good Best

METHOD OF GROUNDING

Comparative Performance Rating For Various Conditions Using Different Grounding Methods

unparalleled protection

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The I-Gard VIA has been designed specifically for ground fault

pre-alarm and alarm indication on high-resistance grounded or

ungrounded power systems. Additionally, the VIA can detect DC

ground faults that may occur on AC fed systems.

One or more optional flush mounted external displays (VIA–R)

can be mounted on panel doors or other locations. The isolation

inside the VIA protects the external displays from high voltages.

The VIA relay works on the principle of a change in line-to-

ground voltage that occurs when a fault appears on one of the

lines of the ungrounded or high-resistance grounded system.

product portfolio

While high-resistance grounding is the safest approach

to grounding a power system, some applications may

remain ungrounded (for legacy reasons) or solidly

grounded – the need to provide a reference to ground

or to supply single phase to neutral loads. At I-Gard we

have the necessary products to cover all applications.

UNGROUNDED DISTRIBUTION PROTECTION

When the desire to convert to a safer high-resistance grounded system

is delayed due to capital and time, a unique solution from I-Gard is

the Turbo Sleuth: a portable high-resistance grounding system that

temporarily and easily connects to an existing electrical system and

converts the faulted system to high-resistance grounded.

The Turbo Sleuth contains the fault-limiting resistor, the pulsing circuitry

and if requested, an artificial neutral in a single wheeled enclosure can

be added.

It uses an integral pulsing circuit to facilitate fault finding while ensuring

process continuity. Once the fault is located and cleared, the Turbo

Sleuth is disconnected and the system is returned to its original setting.

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Today’s protection requirements demand tripping at the

speed of light: The new Sentri includes three light sensor

inputs, that provide the Sentri with the ability to trip solid

state relays at the speed of light to protect personnel and

equipment from arc flash hazards, by tripping faster than

any other commercial relay.

To provide a total solution and coordination with other

devices, Sentri relay, range in trip levels from 10mA up

to 1200A, in a single format. This versatile relay can

be used in solidly grounded and resistance grounded

systems. Too often, systems are protected with just one

relay on the main service breaker, which leads to power

interruption of the entire service if a ground fault occurs

in any location. Consequently, in an effort to minimize

disruptions, the protection on the main breaker is often

set to maximum pickup and delay settings, or worse,

disconnected entirely. This can lead to substantial

equipment damage, due to increased clearing time.

Minimizing damage, downtime and maintaining

service, the Sentri relays with integral Zone Selective

Instantaneous Protection to protect systems, at LV

and MV system levels, with optimized coordination.

Maximum protection with minimum service disruption.

SOLIDLY GROUNDED PROTECTION

I-Gard offers a complete range of Neutral Grounding

Resistors (NGR) from 277V to 115 kV that are used for

resistance grounding of industrial power systems and are

usually connected between earth ground and the neutral

of power transformers, power generators or artificial

neutral transformers.

NGR's limit the maximum fault current to a value

which will not damage generating, distribution or other

associated equipment in the power system, yet allow

sufficient flow of fault current to operate protective relays

to clear the fault.

Along with our CSA category certification for NGR

products, all our NGR's are built to IEEE Standard

32, featuring line-to-line rated standoffs that provide

triple insulation to ground. I-Gard has standardized on

edgewound element design for NGR’s to deliver superior

and more consistent performance.

LOW-RESISTANCE GROUNDING PROTECTION

sentri light sensors

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DSP Second Fault Protection – unnecessary outages of electrical power

in continuous process industries or in critical systems applications such

as hospitals and air traffic control towers, cannot be tolerated and this has

increased the usage of high resistance grounding systems.

The new DSP-OHMNI is designed to provide an alarm, but not trip when one

ground fault occurs in the system- thus retaining system continuity.

If a second phase to ground fault develops on the system, before an existing

fault has been cleared, then the potential for serious damage results.

The DSP is the only relay to offer second fault protection through the SIFT

system (Selective Instantaneous Feeder Trip). Enabling the user to prioritize the

feeders and upon the occurrence of a second fault on a different phase, select

which feeder will instantaneously trip. Fault finding is made even easier with

the new optional pulsing module. The new generation DSP now offers resistor

monitoring through the DRM module and ModBus communication to facilitate

remote communication and management. The new digital display makes the

alarm and metering information more useful and easier to read.

HIGH RESISTANCE GROUNDING PROTECTION

DSP-OHMNI SYSTEM

Sleuth Gemini Sentinel Gardian

NGR Enclosed X X X X

GF Alarm X X X X

GF Pulsing X X X X

Resistor Monitoring X X X

Dual Path Resistor X X

Feeder Indication X X

2nd Fault Protection X X

Arc Flash Mitigation X

LISTED FEATURES OF I-GARD HRG PRODUCTS

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The m-GARD is a microprocessor based ground fault relay designed and built

to be used on solidly or resistance grounded systems. This innovative digital

electronic relay measures ground fault current using built-in Zero Sequence

Current Sensor (ZSCS), with the ability to operate on any control voltage supply,

it reacts to alternating current only and will reject direct current signals. With the

harmonic filtering feature enabled, the m-GARD provides the reliability required by

modern power systems with variable frequency drives.

The m-GARD-SYM remote indicator provides detailed device status information,

remote test/reset and Modbus connectivity for up to 50 I-Gard relays with an

isolated connection to an external Modbus RTU network. All 50 devices can be

monitored remotely using a single configurable Modbus address.

m-GARD RELAY

safety through innovation

With significant expenditure dedicated annually to

product development and application research, I-Gard

leads the way in bringing innovative new products to

market with a commitment to reducing electrical hazards.

The SuperGrid product enables the user to dissipate up

to 6 times the wattage of an industry standard grid and

is ideal for heavy applications where space is a premium.

A standard NEMA grid bank dissipates approximately

2kW of power where the patented SuperGrid typically

dissipates around 12kW per bank.

When Bombardier needed a heavy duty resistor for

their test track in Thunder Bay they decided on the

patented SuperGrid.

SUPERGRID

Patent 5,917,404

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In our continuing effort to bring new and innovative products to the electrical industry

that provide additional safety and performance benefits to the user, I-Gard has

developed a state-of-the-art protection relay for mobile trailing equipment, that

protects operators from electrical shock.

The level of safety provided is enchanced through the addition of AC touch voltage

protection, the only relay in the market with this feature.

GROUND CHECK MONITOR

SIGMA RELAYA combination of an NGR monitor and ground fault relay. It provides

adjustable pickup level and adjustable definite time delay for the

ground current. In resistance grounded systems, the NGR is constantly

monitored to ensure that the 3-phase 3-wire distribution system remains

fault free. SIGMA is designed for use on any resistance grounded system

that requires continuous monitoring of the NGR. A separately mounted

sensor measures the ground current and the voltage across the NGR.

The values measured are compared with settings and trip and alarms

are indicated when an abnormal condition is detected.

focus on quality

In addition to ISO standards for manufacturing quality, there are a number of

product specific guidelines and application standards from CSA, UL and IEEE

covering power resistors and ground fault protection products including: UL-508,

CSA 22.2 No. 14 for NGR's below 1.5 kV, for those above 5 kV UL-347 and the CSA-

22.2 TIL-D-31.

High-resistance grounding systems comply with UL-891 in addition to CSA 22.2

No. 14. Our relays are listed under UL-1053, CSA 22.2 no. 144 and those used for

people protection under UL-943. Mining Relays comply with M421-00.

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Our focus on quality and testing is exemplified by our CSA approved test facility

that permits I-Gard to develop and verify prototype resistors and relays and is

reinforced through our product category certifications.

All of our resistors elements and protective relays are both CSA certified and UL

recognized and listed.

commitment to standardsCSA International

Institute of Electrical & Electronics Engineers

National Fire Protection Association

Underwriters Laboratories inc.

C22.1 No. 02 2002 Canadian Electrical Code Part 1.

C22.2 No. 14-95 1995 (2001) Industrial Control Equipment

T.I.L. No. D-21 1995 Industrial Control Equipment No. 2

C22.2 No. 144-M91 1991 (1997) Ground Fault Circuit Interrupters

M421-00 2001 Use of Electricity in Mines

UL508 1999 Industrial Control Equipment

UL347 1993 High-Voltage Industrial Control Equipment

UL508C 1996 Power Conversion Equipment

UL50 1995 Enclosures for Electrical Equipment

UL943 2005 Ground Fault Circuit Interrupters

NFPA 70E 2005 National Electrical Code

IEEE Std 32 1972 Neutral Grounding Devices

IEEE Std 141 1999 Recommended Practice for Electric Power Distribution for Industrial Plants

IEEE Std 142 1991 Recommended Practice for Grounding of Industrial and Commercial Power Systems

IEEE Std 241 1997 Recommended Practice for Electric Power Systems in Commercial Buildings

IEEE Std 242 1991Recommended Practice for Protection and Coordination of Industrial and Commercial Power Systems

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unparalleled protection

Our reputation as the industry expert in Ground Fault Protection is hard earned and continually supported.

Whether we are providing Contracting Tips to Electrical Business to improve the contractor’s understanding

of High-Resistance Grounding and how to upgrade an ungrounded facility or partnering with EC&M on their

“Ask the Expert” program as their expert in Ground Fault Protection or delivering educational seminars at IEEE

conferences, our team of experts provides a depth and breadth of application knowledge that is unmatched in

the industry.

recognized as experts

Over the years I-Gard had partnered with Electrical Construction and Maintenance in

a campaign to address questions their readers would have on ground fault protection.

Today, our applications experts continue to raise awareness on the safety and

importance on high-resistance ground and ground fault protection directly from our

website www.i-gard.com. Submitting a question and addressing the issue has never

been easier. I-Gard is here to help in providing ground fault protection solutions that

suit and surpass your expectations.

“ASK THE EXPERT”

In conjuntion with industry leading trade magazine such as EC&M, Electrical Business, Electricity Today,

International Association of Electrical Inspectors e.t.c., I-Gard has furthered the understanding of the hazard

of arcing faults as well as the benefits and applications of high-resistance grounding through a number of

educational editorials.

INDUSTRY EDITORIALS

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application guides

Ground Fault Protection on Ungrounded & High-Resistance Grounded Systems

Application Guide

Ground Fault Protection High-Resistance Grounding

Consultant Specification Guide

Ground Fault Protection Ungrounded Systems to High-Resistance Grounding

Conversion Guide

Neutral Grounding Resistors Technical Information

Application Guide

Ground Fault Protection for Solidly Grounded Systems

Application Guide

Our Application and Specification guides, relied on by consultants, end-users and contractors, are constantly being

updated with the latest innovations. The following guides below are available for download from the I-Gard website

www.i-gard.com. Select the Technical Library link and then select Application Guides.

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application guides our production facility

I-Gard Electronic Assembly Area, where the entire

range of ground fault products are manufactured

and tested and where new product development is

undertaken in dedicated work cells.

With our focus on quality and flexibility, along with a manufacturing operation that has embraced lean manufacturing

principles; we provide industry leading service and quality levels. Our experienced, well trained and empowered

workforce process every order with the care and attention expected to ensure it is manufactured and shipped on time,

and to the highest quality level.

how to get in touch

I-Gard offers more HRG products at more price points than any other competitor in the industry, with customizable solutions for your specific application.

I-Gard is the exclusive supplier of FAIL-SAFE and SMART HRG systems with 2nd ground fault protection to better match your need for electrical reliability and safety.

We are the only HRG supplier that also offers optical arc mitigation for Total Protection against ground faults and arc flash incidences.

3 SOLUTIONS & FACTS ABOUT I-GARD

Corporate Office7686 Bath RoadMississauga, OntarioCanada L4T 1L2

Phone: 905-673-1553Fax: 905-673-8472Toll Free: [email protected]

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www.i-gard.comPhone: 905-673-1553 Toll Free: 1-888-737-4787

Fax: [email protected]