CALACT 2020CALACT 2020VirtualVirtual

conferenceconference From Crisis to Croroads...An Opportuny for Change From Crisis to Croroads...An Opportuny for Change

CALACT 2020CALACT 2020

VIRTUAL VIRTUAL CONFERENCECONFERENCE

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On behalf of the CALACT Board of Directors, we’d like to extend our sincere thanks to everyone attending our first virtual conference. While so much has changed this year, there are a few things you can still count on: the commitment of the transit industry to continue to serve our communities, our ability to pivot and create new programs under challenging circumstances, and CALACT’s unwavering focus on serving its members any way it can. The Conference Committee has created a program packed with critical information from experienced experts that will energize and inspire you.

Join the conference through the Community Brands platform and take a few minutes to get the layout of the various session rooms and familiarize yourself with the schedule. Our conference begins with our keynote speaker, Tamika Butler, Principal of Tamika L. Butler Consulting, who will speak on creating transit systems that provide equality and equity. Join in to hear Tamika’s personal story of success and be prepared to leave with the tools you need to help your organization push beyond the status quo.

The sessions start off with a bang, and a deep breath – there will be something for everyone. COVID-19 updates, Leadership Succession, Assessing Service Demand, and Mindful Self-Compassion are just a few of the choices, each with industry leaders speaking and guiding discussions. During the lunch hour, bring your own lunch and listen in to a discussion between FTA’s Ray Tellis, Bonnie Graves, and Dawn Sweet. This session is generously sponsored by A-Z Bus Sales & Diamond Coach – thank you for your support. After lunch, it’s EXPO time! Stop in to visit with vendors and take advantage of the Fast Break Appointments during which you will be able to speak one-on-one with no distractions. At the end of the first day, stop by the Election Post-Mortem to network with everyone. The day ends with a Virtual Happy Hour courtesy of our friends at Transdev.

Get ready for a packed program on Thursday – sessions in the morning and another opportunity to talk with vendors in the afternoon. Despite the pandemic, we still have projects to complete and operations to run so stop in to listen to Jess Segovia speak about strategies to reduce ADA lawsuits and complaints, the panel chock full of experts talking about Big Data, and innovative micro-mobility ideas that have resulted from the need presented by the coronavirus. Advocacy and social equity are also on the docket as is innovative transit safety, travel training, and compassionate leadership. So many choices! Don’t forget the virtual live entertainment at the end of the day – thank you again to Transdev for providing the rocking tunes!

As we close out the conference on Friday, the sessions continue to provide a lot of choices. Audit-proof procurements, sexual harassment prevention training, and contractor management are a sample of the sessions. Don’t worry if you can’t see every speaker or attend every session – your registration includes access to it all.

We would not be able to offer this conference experience without the generous help from our sponsors including Ecolane, Transdev, A-Z Bus Sales & Diamond Coach, Q’Straint/Sure-Lok, Engie, First Transit, BYD, Valeo, Routematch, New Flyer, United Safety Survivability Corporation (USSC), TransAir, National Express, Proterra, and Creative Bus Sales. Also thanks to our session presenters and moderators who generously share their time, expertise, and talent. And lastly, thanks to the CALACT staff and Conference Committee – their vision and commitment to this event has been integral to its success.

Sincerely,

Amy HanceCALACT, Chair of the Board of Directors

WELCOMEWELCOME

WELCOME

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On behalf of the CALACT Board of Directors, we appreciate your participation. We hope that you enjoy the exciting and interesting educational program put together by the CALACT Conference Committee. CALACT is excited to come together once again. “From Crisis to Crossroads: An Opportunity for Change” focuses on the intersection of public transit as it relates to facets of daily life: mobility and wellness, racial equity, facing natural and social challenges, and public health. We come together, virtually, to celebrate our ability to overcome the obstacles that are behind us and ahead of us. We celebrate the brilliant resilience of public transit in California.

The Conference kicks off on Wednesday with a Welcome from the event’s premiere sponsor, Ecolane, and a keynote address by Tamika Butler, community organizer and non-profit leader. Her diverse background includes promoting social justice as well as racial equity and equality. Tamika will help us see transit’s current impact in society and how it intersects with equity. Afterward, enjoy sessions in mobility management, operations, regulations, and professional development. We hope you will enjoy two of the day’s premiere events: the first-ever CALACT Virtual Expo and Fastbreak Meetings.

The following day, the Conference continues in full swing with sessions on Service Modifications During A Pandemic, Utilizing Big Data During Crises, Mindful Leadership, and Micromobility. The day continues with sessions on Travel Training, Keeping Operators Safe During a Pandemic, How Organizations Work Together to Advocate for Public Transit, and other exciting topics. Afterward, join your CALACT friends in the Networking Lounge to say hello or visit the Exhibit booths to play the Expo game and win fabulous prizes. That evening join us for a virtual cocktail hour and live music, courtesy of Transdev.

The Conference ends with the final plenary session which delves into the history and humble advocacy that created the Americans with Disabilities Act.

We hope that you find some time to enjoy your virtual experience and spend time reconnecting with friends. We can’t wait to experience this Conference together with you. We know you will have fun while you’re here and will have a memorable conference experience – enjoy!

Jacklyn Montgomery CALACT Executive Director

VIRTUAL INFORMATION

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What is so great about virtual, you ask?

1. You can access session recordings later so you can go at your own pace.

2. You do not have to turn on your camera and if you are still in your pajamas, we are not judging.

3. You do not have to pretend that three of those mini cupcakes you just ate are only 200 calories.

4. You can catch up with your network of CALACT friends through chat or video chat or during virtual happy hours.

5. Missing the annual Expo this year? There’s time to learn about the latest and greatest transit products and vehicles at the Virtual Expo. Booths stay up for 30 days so you can go back to explore after the Conference ends.

6. The Program invites you to participate in dozens of educational sessions that highlight current trends, issues, and environments public transit operates in.

7. The virtual program still includes some of your favorite perks including a swag bag, snacks, and the chance to win fabulous prizes!

8. It is CALACT!

THANK YOU TO OUR SPONSORS

CALACT expresses its appreciation to the Sponsors who generously support the 2020 Autumn Conference & Bus Show.

PLATINUM SPONSORSTransdevEcolane

GOLD SPONSORSA-Z Bus Sales/Diamond CoachQ’Straint/Sure-LokBYDFirst Transit New Flyer BusNational Express Transit Proterra

MOJITO MAGIC TransdevCOCKTAIL HOUR & ENTERTAINMENT TransdevWELCOME EcolaneOPENING SESSION & KEYNOTE New Flyer Bus COOKING DEMONSTRATION A-Z Bus Sales / Diamond CoachADA 30TH ANNIVERSARY Q’Straint / SurelokSPONSORED SESSION Routematch SoftwareSPONSORED SESSION United Safety & Survivability Corporation (USSC)SPONSORED SESSION TransAirSPONSORED SESSION ProterraSPONSORED SESSION Transdev SPONSORED SESSION Valeo

SPECIAL EVENTS

CONFERENCE ITEMS EXPO GRAND PRIZES National Express Transit CONFERENCE APP EcolaneCONFERENCE BAGS First TransitCOFFEE BREAK / MUGS EngieSNACK BREAK Creative Bus Sales FACE MASKS BYD COFFEE BREAK / STARBUCKS Proterra

BRONZE EngieCreative Bus SalesRoutematchValeoUSSCTransAir

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KEYNOTE SPEAKER

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TAMIKA BUTLERTamika L. Butler is a national expert and speaker on issues related to build environment, equity, anti-racism, diversity and inclusion, organizational behavior, and change management. From speaking, to writing, to training, Tamika has worked or is in the process of working with a myriad of clients, including the Los Angeles Department of Public Health, the Multnomah County Racial and Ethnic Approaches to Community Health (REACH) program, Local Progress, the Center for Popular Democracy, and the National Association of City Transportation Officials (NACTO).

Tamika has a diverse background in law, community organizing and nonprofit leadership. As the Principal + Founder of Tamika L. Butler Consulting she focuses on shining a light on inequality, inequity, and social justice. She provides consulting, training, coaching, and public speaking for a wide range of organizations in the public and private sectors. Recently, Tamika was Toole Design’s Director of Planning for California and the Director of Equity and Inclusion. In addition to her responsibilities on planning projects, Tamika led Toole Design’s external efforts to integrate equity into all project work and internal efforts for Toole to become a more diverse, inclusive workplace that employs people of all backgrounds. This included collaborating with Human Resources on recruiting and hiring practices, leading training for staff, and serving as a resource for colleagues across North America.Tamika is also bringing experience from the nonprofit and philanthropic sectors where she was the Executive Director of the Los Angeles Neighborhood Land Trust, a non-profit organization that addresses social and racial equity, and wellness, by building parks and gardens in park-poor communities across Greater Los Angeles. Before that, she was the Executive Director of the Los Angeles County Bicycle Coalition (LACBC). Prior to leading LACBC, Tamika was the Director of Social Change Strategies at Liberty Hill Foundation, and worked at public health nonprofit, Young Invincibles, as the California Director.She transitioned to policy work after litigating for three years as an employment discrimination lawyer at Legal Aid at Work in San Francisco, CA (formerly Legal Aid Society-Employment Law Center). Tamika previously served on the board of the Alliance for Biking and Walking. She also served as the co-chair of the National Center for Lesbian Rights Board of Directors and served on the board of an affordable housing land trust, T.R.U.S.T. South LA. She currently serves on the boards of the New Leaders Council - Los Angeles, TransitCenter, OneJustice, and Lambda Literary Foundation and is an advisory board member for Legal Aid at Work’s Fair Play for Girls in Sports program. Tamika is currently an appointee to the Los Angeles County Department of Public Health Community Prevention & Population Health Task Force and the Denver COVID Mobility Task Force. Tamika received her J.D. from Stanford Law School and received her B.A. in Psychology and B.S. in Sociology in her hometown of Omaha, Nebraska. She currently lives in Los Angeles with her family.

FEATURED SPEAKERS

SCOTT BROGEN has been with the Community Transportation Association of America (CTAA) since 1989, serving the Association in a wide variety of roles before being named Executive Director in 2016. He is a passionate transit advocate and (prior to COVID-19) a daily transit user. His work has always focused on building and promoting safe, affordable, accessible and inclusive mobility for all Americans. A proud graduate of Indiana University’s journalism program, Scott lives in Germantown, Md., with his wife Beth.

awarded the Cable Telecommunications Association of MD, DE, and DC, Legislative Award in 2007. As CEO of the MTA in Baltimore, Mr. Comfort oversaw the development of America's first FM radio station (FM 93.5 WTTZ) operated by a pubic transportation system.Mr. Comfort was elected as Queen Anne's County Commissioner in 2016. He also has served as President of the Transportation Association of Maryland and the Maryland County Administrators Association.With his strong background in media and transportation, Mr. Comfort now hosts one of America's most popular transportation podcasts, Transit Unplugged, with interviews of Transit CEOs.

PAUL COMFORT is the #1 Best Selling Author of two books on Public Transportation and host of the world's leading public transit podcast, Transit Unplugged, heard in 99 countries. He is the former CEO of the Maryland Transit Administration (MTA) and Vice President of the Trapeze Group. He also serves as Executive Director of the North American Transit Alliance (NATA).

Mr. Comfort spent 16 years on the radio as host of Comfort's Corner on WCTR in Chestertown, MD. As County Administrator for two Maryland counties (Charles and Queen Anne), he directed the successful implementation of their government PEG Television Channels and was

HANA CREGER Environmental Equity Program Manager, works on the development and implementation of policies leading to clean transportation and mobility investments that will benefit low-income communities of color. She was the lead author of the Mobility Equity Framework, a tool that can be used to maximize equity outcomes and community engagement in transportation planning and decision-making. Hana was also the lead author of Autonomous Vehicle Heaven or Hell? Creating a Transportation Revolution that Benefits All, a report outlining policy recommendations to ensure mobility, health, and economic benefits to marginalized communities. She serves on a number of advisory committees for cities, agencies, universities, and nonprofits for projects relating to shared mobility, electric mobility and autonomous vehicles. Hana holds a B.A. in sustainability from San Diego State University.

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FEATURED SPEAKERS

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ALEX GHENIS is a disability rights consultant based in Berkeley, CA. He has a spinal cord injury and focuses on how people with disabilities will be affected by climate change. It's a broad topic, as many pieces touch climate change: disaster readiness, infrastructure, public health, financial empowerment and more. Before private consulting, Alex was the manager of the New Earth Disability initiative at the World Institute on Disability and also addressed inclusive transportation, financial literacy, disaster readiness, and stable electricity.

STACY KESTEN is Transformational Leadership Consultant for Ensight Partners in Los Angeles, California where she provides coaching, consulting and leadership development training to various types of organizations. She has helped numerous clients to be more effective leaders through training in self-awareness and communication. After receiving her certification in mindfulness facilitation through UCLA’s Mindful Awareness Research Center, Stacy was invited to become a teacher for UCLA. She has since taught mindfulness practices to thousands of students in the Los Angeles area through speaking engagements, classes, workshops and retreats. Stacy lives with her husband Brian and two cats in Los Angeles. In her free time she loves to paint, write, travel, meditate, hike, and generally be in nature as much as possible.

ED REDFERNAfter a distinguished career in the White House and the US Senate, Ed Redfern founded Redfern Resources in October 1989. His principal work provides government and public relations programs for public and private-sector organizations in Washington DC. Redfern represents the Iowa Public Transit Association and is Executive Director of the national bipartisan advocacy organization, The Bus Coalition, which he formed in 2013 with 17 Transit CEO’s around the United States. The Bus Coalition has grown nearly 20x’s its original size, with more than 350 Transit systems in 45 states. In the past he has also represented the

Missouri and Kansas State Transit Associations. Prior to Redfern Resources, Mr. Redfern was a special assistant and staff aide to U.S. Senator Chuck Grassley (R) of Iowa. His portfolio included transportation and appropriations issues, as well as many other priority legislative areas for the Senator in his service to the Transportation Appropriations subcommittee. Before joining Sen. Grassley’s staff, he served for 12 years on the staff of Governor Ray of Iowa and also worked in both the Ford and Reagan White Houses.

10:00 AM CALACT BOARD MEETING

8:45 AM WELCOME - Sponsored by Ecolane

9:00 AM OPENING SESSION & KEYNOTE - Sponsored by New Flyer Bus

10:00 AM BREAK - Sponsored by Creative Bus Sales

10:15 AM ADA ELIGIBILITY CERTIFICATION PROCESS DURING A PANDEMIC

10:15 AM RACIAL EQUITY & PUBLIC TRANSIT: A DISCUSSION

10:15 AM INTEGRATION OF ZE TRANSIT & CLEAN MOBILITY PROJECTS Sponsored by Proterra

10:15 AM TNC’S: ACCESS FOR ALL AND AB 5 UPDATE

11:15 AM BREAK

11:30 AM FTA TRIBAL TRANSIT PROGRAM - OVERVIEW & HOT TOPICS

11:30 AM CREATING AN INFECTIOUS DISEASE PLAN (IDP) & FULFILLING OSHA REQUIREMENTS

11:30 AM SERVICE DEMAND AND DELIVERY DURING A PANDEMIC

11:30 AM MINDFUL SELF-COMPASSION

11:30 AM CREATING A SUCCESSFUL LEADERSHIP SUCCESSION IN YOUR AGENCY

12:30 PM COFFEE BREAK - Sponsored by Proterra

12:30 PM DISCUSSION WITH THE FEDERAL TRANSIT ADMINISTRATION (FTA)

1:30 PM EXPO

4:30 PM COFFEE BREAK - Sponsored by Engie

4:30 PM ELECTION POST-MORTEM

5:30 PM MOJITO MAGIC - Sponsored by Transdev

WEDNESDAY, NOVEMBER 04, 2020

TUESDAY, NOVEMBER 03, 2020

CONFERENCE AGENDA AT A GLANCE

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CONFERENCE AGENDA AT A GLANCE

9:00 AM REDUCING ADA LAWSUITS

9:00 AM MUCH ADO ABOUT BIG DATA

9:00 AM MINDFULNESS LEADERSHIP

9:00 AM MIRCO-MOBILITY: FIRST MILE, LAST MILE SOLUTIONS

10:10 AM COFFEE BREAK - Sponsored by Engie

10:15 AM TRAVEL TRAINING DURING A PANDEMIC

10:15 AM KEEPING TRANSIT OPERATORS SAFE: INNOVATIONS FROM 2020 Sponsored by Valeo

10:15 AM COORDINATED ADVOCACY Sponsored by United Safety & Survivability Corporation (USCC)

10:15 AM A CONVERSATION ABOUT SOCIAL EQUITY IN PUBLIC TRANSIT: WHERE DO WE GO FROM HERE?

10:15 AM MOBILITY MODELS FOR THE POST-COVID ENVIRONMENT Sponsored by Routematch

11:25 AM BREAK

12:00 PM LUNCH DEMONSTRATION - Sponsored by Diamond Coach & AZ Bus Sales

1:00 PM EXPO - Grand Prizes Sponsored by National Express Transit

4:30 PM COCKTAIL HOUR & ENTERTAINMENT - Sponsored by Transdev

THURSDAY, NOVEMBER 05, 2020

9:00 AM CUSTOMER SERVICE & ENHANCING RIDER EXPERIENCES

9:00 AM AUDIT PROOFING YOUR PROCUREMENTS

9:00 AM MESSAGING & COMMUNICATING PUBLIC TRANSIT SAFETY

9:00 AM INTEGRATED TRAVEL PROJECT - INTRODUCING CONTACTLESS PAYMENTS

9:00 AM HOW SAFE IS TRANSIT FROM COVID-19 INFECTION? HOW CAN WE MAKE IT SAFE? - Sponsored by TransAir

10:00 AM BREAK

10:10 AM SERVICE RESILIENCE & RECOVERY: MODIFYING SERVICE TO SUSTAIN VITAL SERVICE TO COMMUNITY

10:10 AM SEXUAL HARASSMENT TRAINING

10:10 AM MANAGING CONTRACTORS & SUPPLIERS - Sponsored by Transdev

10:10 AM FREE & REDUCED FARE PROGRAMS

11:15 AM CELEBRATING THE 30TH ANNIVERSARY OF THE ADA Sponsored by Q’Straint / Sure-Lok

12:30 PM CONFERENCE CONCLUDES

FRIDAY, NOVEMBER 06, 2020

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10:00 AM CALACT BOARD MEETING

TUESDAY, NOVEMBER 03, 2020

CALACT CONFERENCE AGENDA

8:45 AM OPENING SESSION

Join CALACT Leadership and Platinum Conference Sponsor, Ecolane, for a warm welcome to the Virtual Conference. Here, we will reconvene and go over virtual best practices and how to maximize your Conference experience.

Speakers: Amy Hance, City of Clovis; Jacklyn Montgomery, California Association for Coordinated Transportation; Ryan Larsen, Ecolane

Welcome by: Ecolane

Sponsored by: Ecolane

9:00 AM KEYNOTE ADDRESS: TAMIKA BUTLER

During this topical and unifying keynote address, Tamika Butler will explore the intersection of race and equity as it relates to Public Transit. How can Public Transit be used as a tool for social change and justice, and what can transit professionals do to address systemic and organizational inequities that may exist within their own agencies? Drawing from her professional and social experiences, Tamika will explore today’s most pressing topics and how they relate to public transit’s current and future operating environment.

Speakers: Mark Fisher, New Flyer; Tamika Butler, Tamika Butler Consulting Sponsored by: New Flyer

10:00 AM BREAK Sponsored by: Creative Bus Sales

10:15 AM ADA ELIGIBILITY CERTIFICATION PROCESS DURING A PANDEMIC All Transportation agencies are required to establish a process for determining ADA Paratransit eligibility. If your agency was utilizing an in-person assessment process before COVID-19, what adjustments did your agency need to make? This presentation will demonstrate how several agencies responded to the obstacles presented from conducting ADA eligibility determinations during a pandemic while navigating the developing guidance from Healthcare Agencies and the Center for Disease Control and Prevention (CDC). Depending on your community, the eligibility certification process can take on many different forms. This session will address several approaches to conducting eligibility determination such as application review, telephone interview, and video conference assessments.

Speakers: Gracie Davis, Orange County Transportation Authority; Jay Washburn, San Diego Metropolitan Transit Authority

Moderator: Eric Haack, Access Service

WEDNESDAY, NOVEMBER 04, 2020

WEDNESDAY BREAKOUT SESSIONS

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WEDNESDAY, NOVEMBER 04, 2020 CALACT

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10:15 AM INTERGRATION OF ZE TRANSIT& CLEAN MOBILITY PROJECTS TO MEET COMMUNITY TRANSPORTATION GAPS CARB’s clean mobility equity projects complement our clean transit efforts, helping to provide clean transportation options to low-income and disadvantaged communities and increase transit connectivity. Speakers will provide clean transportation and mobility opportunities and resources, showcase example projects and how they meet community-identified needs, discuss how CARB’s Innovative Clean Transit Regulation provides flexibility to support future mobility enhancements, and describe how these efforts bolster the importance of workforce training and development investment in California’s most under served communities.

Speakers: Nicholas Nairn-Birch, California Air Resources Board; Shirin Barfjani, California Air Resourced Board

Moderator: Margaret Heath-Schoep

Sponsored by: Proterra

10:15 AM RACIAL EQUITY & PUBLIC TRANSIT DISCUSSION This session will discuss the racial inequities that transportation systems have created in their organizations and community transportation services over the years. Change is hard but transit has and continues to adapt and evolve due to pandemics, technology, economics, and other factors that have affected them over the years. Now we need to have the hard conversation with our peers to hear new ideas, best practices and programs that promote racial equity in their organization and the community. We hope that you will attend this session to consider and discuss systemic racism and hear ideas on how to create racial and social equity for riders and employees.

Facilitators: Tamika Butler, David Rzepinski, Heather Menninger

10:15 AM TNC’S: ACCESS FOR ALL & AB 5 UPDATE This session will provide an update on Access for All and Assembly Bill 5, which mandates that TNC gig workers be classified as employees, and its possible effects on the Public Transit sector. During this session, speakers will explore questions such as: What is the bill impact so far? What is the planned response by taxis, TNCs, and transit providers? What are the legal requirements? Speakers will answer questions on how this effects the local transit landscape and may affect transit agencies that utilize TNC’s and taxicabs for first/last mile coverage.

Speakers: Brian Lane, San Diego Association of Governments; Erin McAuliff, SFMTA; Amy Van Doren, Marin Transit; Joanna Huitt, Marin Transit

Moderator: Meagan Schmidt, Facilitating Access to Coordinated Transportation

11:15 AM BREAK

11:30 AM TRIBAL TRANSIT HOT TOPICS Panelists will present an overview of the FTA Tribal Transit Program covering areas that have been of most interest to Tribal Transit and Finance Managers during the past five years. These topics include: How are TTP formula funds allocated among Tribes? Can I receive regular FTA rural funds directly from FTA? What are the special provisions for TTP funds that differ from other recipients of rural transit funds? What are eligible expenditures? Are there local match requirements? What records should I maintain and for how long? What can I expect from a FTA TTP Technical Assistance Assessment site visit?

Panelists: Maxine Marshall, DMP Group; Dana Lucas, DMP Group

Moderator: Phil Yue, Federal Transit Administration

11:30 AM UP TO SPEED ON COVID-19 CAL/OSHA COMPLIANCE & IIPP SUPPLEMENT Is your agency up to speed and compliant with Cal/OSHA requirements for the COVID-19 IIPP Supplement? If not, you will want to be in this session as it will cover the Cal/OSHA required COVID-19 IIPP Supplement and associated employee training. Early in the pandemic, Cal/OSHA asked employers for their Infectious Disease Outbreak Response Plan, so that plan will also be discussed. Templates for both the IIPP Supplement and the IDOR that are specifically geared for transit will be provided at the session.

Speaker: Terrie Norris, Sedgwick Insurance

Moderator: Omar McPherson, San Luis Obispo Regional Transit Authority

11:30 AM MINDFUL SELF-COMPASSION How would you talk to a friend or child who was having a hard time? Typically, with kindness, care, and compassion. Yet, when we ourselves are having a hard time, we often fail to offer the same care for ourselves. In fact, we typically have less compassion for ourselves than we have for others. Self-compassion entails being warm and understanding toward ourselves when we suffer, fail, or feel inadequate, rather than ignoring our pain or punishing ourselves with self-criticism.

It is an approach that can be learned and cultivated through mindfulness practices. Contrary to popular belief, the research shows that when we are hard on ourselves and make negative self-talk a habit, we are less productive and less likely to live up to our full potential than if we were kind to ourselves.

The Mindful Self- Compassion Workshop is both educational as well as experiential. In this work shop we will explore:

• What is self-compassion and why does it matter?

• The application of self-compassion in the workplace.

• How your own self-compassion affects others and the way you treat them.

• Tips, exercises, and practices for establishing a mindset of self-compassion

Speaker: Stacy Keston, Ensight Partners

Moderator: Amy Hance, City of Clovis

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WEDNESDAY, NOVEMBER 04, 2020 11:30 AM CREATING A SUCCESSFUL LEADERSHIP SUCCESSION IN YOUR TRANSIT AGENCY

How do you successfully pass the leadership baton from one generation to the next without missing a beat? What if the leader has been there for decades and part of the DNA of the organization? Long term success for any transit agency involves creating and implementing a successful succession plan for the CEO/General Manager. We will explore this process from the perspective of the board, the CEO, and the Successor.

Join us for a dynamic and energetic discussion on how two transit agencies are successfully moving their agencies from one leader to the next in a seamless and smooth transition.

Peter Johnson, Director of the University of the Pacific Westgate Center will moderate a discussion with leaders from Pomona Valley Transit Authority and San Joaquin Regional Transit District. Each agency will share their very different processes, timelines and lessons learned as they each move from their long-time visionary leaders to the next generation of leadership for their organization.

Speakers: George Sparks, Pomona Valley Transportation Authority; Nicole Carranza, Pomona Valley Transportation Authority; Donna DeMartino, Los Angeles–San Diego–San Luis Obispo Rail Corridor Agency; Gloria Salazar, San Joaquin Regional Transit District

Moderator: Peter Johnson, University of the Pacific

11:30 AM SERVICE DEMAND & DELIVERY DURING A PANDEMIC

How do we assess service demand in a pandemic environment? Should we be considering shifts in our current service delivery models? This session will explore current transit ridership, strategies for assessing demand and shifting needs from a multimodal perspective, methods to reach out to former riders, and considerations for service delivery now and into the continually changing future.

Speakers: David Rzepinski, Consultant; Chun Leung; Los Angeles Department of Transportation

Moderator: Charlie Anderson, Western Contra Costa Transit Authority

12:30 PM COFFEE BREAK

Sponsored by: Proterra

12:30 PM DISCUSSION FEATURING FTA

Ask your burning questions to administrators from the FTA during this riveting lunchtime dialogue. BYOL – bring your own lunch and tune in virtually!

Speakers: Ray Tellis, FTA Region 9 Administrator, Bonnie Graves, Attorney -- FTA Office of Chief Counsel, Dawn Sweet, Director – FTA Headquarters Office of Civil Rights; Nicholas Sun, FTA Region 9

Moderator: Rick Ramacier, County Connection

1:30 PM EXPO Play the Expo Trivia game to win fabulous prizes by visiting exhibitors during the conference. Winners will be announced on Thursday evening during the Music Mixer.

4:30 PM COFFEE BREAK Sponsored by: Engie

4:30 PM ELECTION POST-MORTEM

Join your CALACT Peers and Bring Your Own Beverage to discuss the Election results and what they might mean to Federal and State transit-related legislative activity.

Facilitators: Scott Bogren, Community Transportation Association of America, Ed Redfern, The Bus Coalition

Moderator: Rick Ramacier, County Connection

5:30 PM MOJITO MAGIC

During this fun and interactive Virtual Happy Hour, join Transdev as they help us create delicious mojitos to refresh your palette before you call it a day. Transdev will draw names of a few lucky attendees to win a $50, $100, or $200 gift card. Attendees creating the most delicious or magical cocktail will win a prize when you show your drink during the event. You must be present to win.

Sponsored by: Transdev

Master of Ceremonies (MC): W.C. Pihl, Transdev

WEDNESDAY, NOVEMBER 04,2020

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THURSDAY, NOVEMBER 05, 2020

9:00 AM STRATEGIES FOR REDUCING ADA LAWSUITS & COMPLAINTS This course reviews creative strategies for reducing ADA-related lawsuits and complaints filed by riders with disabilities.

Speaker: Jess Segovia, ADA Guru

Moderator: Richard Weiner, Nelson-Nygaard

9:00 AM MUCH ADO ABOUT BIG DATA: DATA COLLECTION & UTILIZATION DURING A PANDEMIC

You have mountains of data coming from multiple different sources. You enter data into your systems multiple times, you have numerous spread sheets, you spend more time preparing data and reports than using the data to manage your business. During this session, learn best practices for data management.

Cody Lowe discuss how Marin Transit is consolidating all their data under one platform, has replaced all their spread sheets with automated systems and has set up Dash Boards and Key Performance Indicators (KPIs) to manage their operations and data reporting requirements.

Nicole Carranza of Pomona Valley Transit Authority, will discuss how PVTA is managing their prime contractor and downstream taxi providers, capturing data for contractor oversight and NTD reporting. Nathaniel Atherstone will provide an overview of how Nicole was able to easily capture data and utilize it with Transtrack software.

Siena Guerrazzi from Swiftly will discuss how leveraging big data can improve operational performance and reliability. There are lots of flashy theories about how to increase ridership, and some of them work, but the ones with the biggest impact tend to be the tried and true. At the top of the list is how we increase ridership while improving transit reliability through big data.

Speakers: Cody Lowe, Marin Transit; Nicole Carranza, Pomona Valley Transportation Authority; Nathaniel Atherstone, TransTrack; Siena Guerrazzi, Swiftly

Moderator: John Andoh, City of Escalon; Rex Clark, Ecolane

9:00 AM MICRO-MOBILITY: FIRST MILE/LAST MILE SOLUTIONS

The transportation landscape has recently seen the introduction of various micro-mobility options, including shared mobility devices such as E Scooters and docked and dock-less bikeshare and partnerships with TNC’s. What have been the impacts to local communities that have implemented new mobility options for short trips and first/last mile use? How are they really used? What is working, what is not? Come listen to colleagues discuss various micro-mobility modes, implementation plans, lessons learned regarding how to manage, permit, and enforce TNC services, niche modes, so that it is a part of a solution in cohesive urban planning/transit use.

Speakers: John Andoh, City of Escalon; Annette Williams, San Fransisco Muni; Scott Sosnowski, MV Transportation

Moderator: Margaret Heath-Schoep, Gold Coast Transit

THURSDAY BREAKOUT SESSIONS

9:00 AM MINDFUL LEADERSHIP

Mindfulness is the practice of paying attention to the present moment with openness, curiosity, and willingness to be with what is. Through mindfulness we notice when our minds are off in the future or re-living the past or stuck in place of self-judgment.

Once we notice this, we learn to steer our attention back to the present moment. When our minds wander in mindfulness meditation practice, we come back to our breath. In mindful improv we notice when our minds wander and come back to listening, which grounds us in the present moment. In Mindful Improv we also get to reflect on what is showing up in our minds as we take baby steps into a more creative, open, playful version of ourselves while developing powerful tools. These tools are incredibly priceless for any human being.

Through the practice of Mindful Improv, we learn how to:

• Become better connected to the present moment • Cultivate compassion (for ourselves and others) • Listen deeply • Cultivate courage • Build the muscle of creativity • Let go of judgment of ourselves and others. • Have fun! Speaker: Stacy Keston, Ensight Partners

Moderator: Amy Hance, City of Clovis

10:10 AM COFFEE BREAK Sponsored by: Engie

10:15 AM TRAVEL TRAINING DURING A PANDEMIC

Welcome to the new world of Transit Training!

There’s never been a better time to think outside the box than in 2020! With the advent of social distancing, face mask requirements and many other safety considerations, how do we move forward in providing thorough, in-person Transit Training for some of the most vulnerable members of our communities?

Please join OCTA and Mobility Management Partners as we travel through the creative process of:

• Developing Comprehensive “Return-to-Community Activities” guidelines for Transit Training staff.

• Development and Testing of Alternative Transit Training models, including Virtual and Hybrid models.

• Risk Assessment- Identifying, adapting, and implementing consistent safety protocols in a constantly changing environment.

• Accessibility- Designing “user-friendly” formats for a wide variety of participants.

Speakers: Efren Guzman Magdaleno, OCTA; Mike Culver, Mobility Management Partners Inc. (MMP); Tricia Avila, Mobility Management Partners Inc.

Moderator: Sean Powers, Transdev

THURSDAY, NOVEMBER 05,2020

1818

CALACT

CONFERENCE

AGENDA

THURSDAY, NOVEMBER 05, 2020 10:15 AM KEEPING TRANSIT OPERATORS SAFE: INNOVATIONS FROM 2020 This unique roundtable session will provide you with information on how your organization can facilitate a safe return to work amidst the COVID-19 pandemic. During this interactive discussion, learn about the best practice’s organizations can employ to keep both their frontline and administrative staff safe and healthy from industry professionals from around the country. Whether your staff is returning from a work at home setting, have been in the office, or have continued to provide operations support in the field, learn about social distancing protocols for every setting, mask and sanitation best practices, and what steps to take if you suspect, or learn about, a COVID-19 positive rider.

Speakers: John Gasparine, WSP; Valerie Gibson, City of Pasadena; Francis Julien, RTC Southern Nevada Transit; Andrea Epstein, GoRaleigh; Martin Tompkins, Antelope Valley Transit Authority;

Moderator: Chris Ackerman, Victor Valley Transit Authority Session Sponsored by: Valeo

10:15 AM MOBILITY MODELS FOR THE POST-COVID ENVIRONMENT: EMERGING TECHNOLOGIES & TRANSIT PROVIDER PROSPECTIVES Changes in the mobility industry are offering agencies new ways to innovate their service models, while Covid-19 is shifting public expectations of transit. Learn how combining new and existing services and technologies can help agencies improve rider experience and deliver more inclusive mobility ecosystems as they restore and evolve service. Leaders from Marin Transit will discuss their new microtransit program, developed in partnership with Uber Transit, that will enhance the rider experience and increase accessibility for riders. Transit service models are changing due to the pandemic, and while it presents new challenges, it offers opportunities for agencies to re-evaluate how to best serve their communities. The opportunity to combine mobility on-demand, next generation scheduling and automated fare collection technologies across demand response, fixed route and TNC services can enable agencies to improve the rider experience and community outcomes. Speakers: Teague Kirkpatrick, Routematch; John McGinty, Uber Session Sponsored by: Routematch

10:15 AM COORDINATED ADVOCACY

This session will discuss coordinated advocacy efforts used by organizations to educate policy makers and legislators on the contributions that public transportation provides in services and jobs across the county. APTA Business members, private organizations, advocacy groups and private citizens have spent hours discussing the need for additional funding to combat the effect of COVID 19, while simultaneously asking for reauthorization of the Highway Trust fund with an increase in transit funding for the next five years.

Speakers: Ray Malleady, USSC and APTA RAC Committee Chair; Paul Comfort, NATA Moderator: W.C. Pihl, Transdev Session Sponsored by: United Safety & Survivability Corporation (USSC)

10:15 AM A CONVERSATION_ ABOUT SOCIAL EQUITY IN PUBLIC TRANSIT: WHERE DO WE GO FROM HERE? This session considers various tools by which to gauge and assess the role of local transit services within their communities’ broader assurance of social equity. This session will present the Greenlining Institute’s Framework and explore questions as to how our transit service planning and execution can expand access and improve services for transit dependent essential workers and others. This session discusses: • A Framework: The Mobility Equity Framework developed by the Greenlining Institute provides a structure by which to ensure that decisions are more equitable, and that transit can improve equitable access for disadvantaged communities and individuals. • What Were We Doing Pre-COVID? Considering existing law and the role of Title VI program compliance for assessing equity issues includes revisiting Title VI outreach. Are we ensuring that vulnerable populations and low-income and disadvantaged communities can participate in planning processes?

• Where Do We Go in Rebuilding Transit with a Social Equity Lens in a Post-COVID-19 World? Considering resource allocation and the use of planning tools, such as the Coordinated Plan process, and technology tools, such as ReMix, will guide us in re-assessing social equity issues. How much do we spend serving those that need transit most versus creating services that focus and attract a broader, more upscale ridership?

• How Do We Measure Impacts of Social Justice Initiatives in Public Transportation? A discussion with the audience about decision points and opportunities -- around route planning, vehicle deployment, bus stop design, mode connectivity, information conduits, hiring and recruitment practices -- for measuring the social justice impacts of our actions? Speakers: Hana Creger, Greenlining Institute; Heather Menninger, AMMA Transit Planning, Valerie Mackintosh, AMMA Transit Planning 11:25 AM BREAK

12:00 PM COOKING LUNCH WITH A-Z BUS SALE & DIAMOND COACH STAFF

Grab your recipe card from the swag bag, the ingredients and have fun making a delicious lunch with the staff from A-Z Bus Sales and Diamond Coach. Sponsored by: A-Z Bus Sales & Diamond Coach Chef’s Jeff Crockett, Diamond Coach & Cole Crockett, A-Z Bus Sales

THURSDAY, NOVEMBER 05,2020

2020

CALACT

CONFERENCE

AGENDA

10:15 AM KEEPING TRANSIT OPERATORS SAFE: INNOVATIONS FROM 2020 This unique roundtable session will provide you with information on how your organization can facilitate a safe return to work amidst the COVID-19 pandemic. During this interactive discussion, learn about the best practice’s organizations can employ to keep both their frontline and administrative staff safe and healthy from industry professionals from around the country. Whether your staff is returning from a work at home setting, have been in the office, or have continued to provide operations support in the field, learn about social distancing protocols for every setting, mask and sanitation best practices, and what steps to take if you suspect, or learn about, a COVID-19 positive rider.

Speakers: John Gasparine, WSP; Valerie Gibson, City of Pasadena; Francis Julien, RTC Southern Nevada Transit; Andrea Epstein, GoRaleigh; Martin Tompkins, Antelope Valley Transit Authority;

Moderator: Chris Ackerman, Victor Valley Transit Authority Session Sponsored by: Valeo

10:15 AM MOBILITY MODELS FOR THE POST-COVID ENVIRONMENT: EMERGING TECHNOLOGIES & TRANSIT PROVIDER PROSPECTIVES Changes in the mobility industry are offering agencies new ways to innovate their service models, while Covid-19 is shifting public expectations of transit. Learn how combining new and existing services and technologies can help agencies improve rider experience and deliver more inclusive mobility ecosystems as they restore and evolve service. Leaders from Marin Transit will discuss their new microtransit program, developed in partnership with Uber Transit, that will enhance the rider experience and increase accessibility for riders. Transit service models are changing due to the pandemic, and while it presents new challenges, it offers opportunities for agencies to re-evaluate how to best serve their communities. The opportunity to combine mobility on-demand, next generation scheduling and automated fare collection technologies across demand response, fixed route and TNC services can enable agencies to improve the rider experience and community outcomes. Speakers: Teague Kirkpatrick, Routematch; John McGinty, Uber Session Sponsored by: Routematch

10:15 AM COORDINATED ADVOCACY

This session will discuss coordinated advocacy efforts used by organizations to educate policy makers and legislators on the contributions that public transportation provides in services and jobs across the county. APTA Business members, private organizations, advocacy groups and private citizens have spent hours discussing the need for additional funding to combat the effect of COVID 19, while simultaneously asking for reauthorization of the Highway Trust fund with an increase in transit funding for the next five years.

Speakers: Ray Malleady, USSC and APTA RAC Committee Chair; Paul Comfort, NATA Moderator: W.C. Pihl, Transdev Session Sponsored by: United Safety & Survivability Corporation (USSC)

THURSDAY, NOVEMBER 05, 2020 1:00 PM EXPO OPEN

It is virtually the best Expo ever. Visit each booth to be put in a drawing for a $50 raffle from each vendor and play Transit Trivia to win terrific grand prizes!

Grand Prizes Sponsored by: National Express Transit

4:30 PM COCKTAIL HOUR & LIVE ENTERTAINMENT

During this Virtual Happy Hour, Join Transdev for some rocking tunes! Grab the band song list and request the music you love to hear. Some lucky attendees will win gifts by attending the event.

Sponsored by: Transdev

M.C.: W.C. Pihl, Transdev

9:00 AM CALIFORNIA INTEGRATED TRAVEL PROJECT - INTRODUCING CONTACTLESS PAYMENTS

COVID-19 exposed the fragility of the social safety net in the US, including who can make and receive payments electronically. As an industry accepting mostly cash payments, transit has an opportunity to introduce electronic, open-loop payment so that customers can pay in a way that is safer, faster and more secure. The California Integrated Travel Project (Cal-ITP) is partnering with agencies around California that are ready to introduce alternatives to cash with payment services that leverage California’s large buying power to benefit all Californians. The Cal-ITP Team will present services and options available to transportation providers interested in providing standards compliant alternatives to direct cash payment on their vehicles or at their ticket vending machines. Monterey Salinas Transit General Manager/CEO Carl Sedoryk will report on the Cal-ITP/MST demonstration, vision and status to date.

Speakers: Gillian Gillett, Caltrans; Carl Sedoryk, Monterey-Salinas Transit; Kyle Gradinger, Caltrans

Moderator: Brian Travis, Caltrans

FRIDAY BREAKOUT SESSIONS (November 06,2020)

9:00 AM CUSTOMER SERVICE & ENHANCING RIDER EXPERIENCES: MODIFYING TRANSIT & PARATRANSIT TO KEEP CUSTOMERS & EMPLOYEES SAFE

Transit and paratransit agencies have adapted quickly to events caused by COVID-19. Systems have continued to provide safe and reliable transportation services, while also introducing new policies and practices designed to keep both customers and employees as safe as possible.

This presentation will discuss a variety of steps taken by different agencies to improve safety, such as requiring face coverings on-board vehicles, reducing the number of passengers permitted on-board vehicles, and increasing the frequency and process for vehicle cleanings. The session will also discuss steps to take to recover costs from relief organizations like FEMA.

Continuing to operate a vital transportation service while supporting modifications designed to keep customers and employees safe is a challenging process and representatives from multiple agencies will discuss the steps they took to keep their systems operating and safe.

Speakers: Randy Johnson, Access Services; Shawn Brophy, Omnitrans

Moderator: Susanna Cadenas, Access Services

9:00 AM AUDIT-PROOFING YOUR PROCUREMENTS

Everyone dreads those triennial and procurement system reviews. How can an agency minimize the number of findings or even get that rare ʻno findings’ gold star? This one-hour session will:

• Review the most frequent triennial review findings;

• Decipher what those findings mean;

• Discuss how best to prepare the agency’s procurements and policies to avoid adverse findings; and

• Address best practices for staying in compliance once you get there.

Speaker: James LaRusch, Raul V. Bravo & Associates, Inc.

Moderator: WC Pihl, Transdev

9:00 AM MESSAGING & COMMUNICATING PUBLIC TRANSIT SAFETY

During this session, learn about marketing campaigns that agencies and associations have implemented to ensure the public that transit is a safe mode of transport during the pandemic. From messaging on fog machines, barriers, and social distancing to conveying the efforts and public health standards implemented on transit buses and at stations, this session explores successful communication strategies that your agency can adopt to help ease health concerns.

Speakers: Britt Card, City of Pasadena; TJ Doyle, APTA; Selena Barlow, Transit Marketing; Thomas Craig, Trillium Solutions

Moderator: Rick Ramacier, County Connection

FRIDAY, NOVEMBER 06,2020

2222

CALACT

CONFERENCE

AGENDA

FRIDAY, NOVEMBER 06, 2020 9:00 AM HOW SAFE IS TRANSIT FROM COVID-19 INFECTION? AND, HOW CAN WE MAKE IT SAFE?

During this session, learn about the results from the California State University Fresno’s study on public transit air conditioner units and the spread of Covid-19. Rick Lehnert will also provide information on innovations on air conditioning filtration over the last year.

Speakers: Aly Tawfik, California State University, Fresno; Joseph Oldham; California State University, Fresno; Rick Lehnert, TransAir Manufacturing; Ray Melleady, United Safety & Survivability Corp

Moderator: Bethany Berube, City of Clovis

Session Sponsored by: TransAir Manufacturing

10:00 AM BREAK

10:10 AM SERVICE RESILIENCE & RECOVERY: MODIFYING SERVICE TO SUSTAIN VITAL SERVICE TO THE COMMUNITY

The COVID-19 global pandemic caused a paradigm shift for transit agencies and their partners almost overnight, decimating ridership and cutting off services to the community. Transit’s importance to the communities we serve was on full display as agencies modified service to find safe ways to connect people to critical needs such as food, shelter, medicine, and health care. From shifting fixed route schedules to on-demand, bringing meals to those in need, using buses as WiFi hotspots in the community, and transporting COVID positive patients, agencies have demonstrated that transit and communities are mutually beneficial.

This presentation will explore the different ways agencies and cities are keeping their employees safely working to serve their communities and sustain their systems on the road to recovery from the effects of the pandemic.

Speakers: Rashida Kamara, County Connection; Arun Prem, FACT; Joanne Jacobsen, OCTA

Moderator: Sean Powers, Transdev

10:10 AM MANAGING CONTRACTORS & SUPPLIERS

This session will examine best practices in the management of suppliers and contractors. Once an RFP and contract are awarded, it is easy to believe the hard work is done. The truth is that the tough part is just beginning. Real life case studies and panelists will discuss the best and worst in contractor management.

Speakers: Darin Matthews, Negometrix, W.C. Pihl, Transdev, Bill Churchill, County Connection

Moderator: Rex Clark, Ecolane

Session Sponsored by: Transdev

10:10 AM SEXUAL HARASSMENT TRAINING - TWO HOUR TRAINING

California State law requires that employers with at least five employees provide sexual harassment training every two years for all employees. Since 2005, California Law AB 1825 requires that employers with over 50 employees provide sexual harassment training for Supervisors. Senate Bill 1343 signed into law September 30, 2018 expanded the law to require employers with at least 5 employees to provide training. In January 2019, Senate Bill 1300 expanded harassment protection and liability under the Fair Employment and Housing Act by mandating that an employer may now be responsible for any acts of harassment (not just sexual harassment) by non-employees, against employees and other non-employees, including interns, volunteers and contractors.

This session will cover the training requirements, topics that must be covered, and steps to ensure your agency complies with the requirements.

This session will meet the requirements for the California mandatory sexual harassment training.

Speakers: Tammy R. Bennett, Dinsmore & Shohl LLP; JT Wilson III, Dinsmore & Shohl LLP

Moderator: Sean Powers, Transdev

10:10 AM EXPLORING THE IMPACTS OF FREE OR REDUCED FARE PROGRAMS Reduced Fares, Free Fares, and hopes to provide access to transportation for all in our communities has become an important topic for transit agencies. In this session you will hear from speakers who have had reduced fares for low-income riders for years, alternatives to paratransit that can save passengers and agencies money while providing more flexible transportation, and an author of a collegiate study examining free and reduced fares and the impact on our communities.

Speakers: Jean-Daniel Saphores, University of California Irvine; Tina Dubost, SamTrans Moderator: Jonathan Steketee, SamTrans

11:15 AM CELEBRATING THE 30TH ANNIVERSARY OF THE AMERICANS WITH DISABILITIES ACT (ADA)

This session will discuss the incredible efforts of advocates and people with disabilities to pass the ADA thirty years ago. The session will also talk about what the law does today, and the changes needed to ensure social equity and increase accessibility for everyone.

Speakers: Alex Ghenis, Accessible Climate; Ron Brooks, American Logistics Company; Jim Reaume, Q’Straint/Sure-Lok; Richard DeRock, Link Transit; James Weisman, United Spinal Association

Moderator: George Sparks, Pomona Valley Transportation Authority (PVTA)

Sponsored by: Q’Straint / Sure-Lok

12:15 PM EXPO GRAND PRIZE DRAWING Speaker: Don Swain, National Express Sponsored by: National Express

FRIDAY, NOVEMBER 06,2020

2424

Altro TransflorA-Z Bus Sales, Inc

BraunAbilityBYD

Creative Bus Sales, IncEcolane

EngieFreedman Seating Company

Gerflor TransportationGMV-Syncromatics

Lion ElectricMasabi

MORryde International, IncNational Express

Negometrix USA Inc.New Flyer Nova BusProterra

Q'Straint/Sure-lokRoutematch by Uber

REIR.O. Bus Sales

Schetky Northwest SalesSwiftly, Inc

Tolar ManufacturingTrack It Transit

Trans Air Manufacturing CorporationTransdev

Truckers Against Trafficking United Safety & Survivability Corporation (USSC)

Valeo Thermal Commercial Vehicles North America, Inc. Vicinty

EXHIBITORS

10:10 AM SEXUAL HARASSMENT TRAINING - TWO HOUR TRAINING

California State law requires that employers with at least five employees provide sexual harassment training every two years for all employees. Since 2005, California Law AB 1825 requires that employers with over 50 employees provide sexual harassment training for Supervisors. Senate Bill 1343 signed into law September 30, 2018 expanded the law to require employers with at least 5 employees to provide training. In January 2019, Senate Bill 1300 expanded harassment protection and liability under the Fair Employment and Housing Act by mandating that an employer may now be responsible for any acts of harassment (not just sexual harassment) by non-employees, against employees and other non-employees, including interns, volunteers and contractors.

This session will cover the training requirements, topics that must be covered, and steps to ensure your agency complies with the requirements.

This session will meet the requirements for the California mandatory sexual harassment training.

Speakers: Tammy R. Bennett, Dinsmore & Shohl LLP; JT Wilson III, Dinsmore & Shohl LLP

Moderator: Sean Powers, Transdev

10:10 AM EXPLORING THE IMPACTS OF FREE OR REDUCED FARE PROGRAMS Reduced Fares, Free Fares, and hopes to provide access to transportation for all in our communities has become an important topic for transit agencies. In this session you will hear from speakers who have had reduced fares for low-income riders for years, alternatives to paratransit that can save passengers and agencies money while providing more flexible transportation, and an author of a collegiate study examining free and reduced fares and the impact on our communities.

Speakers: Jean-Daniel Saphores, University of California Irvine; Tina Dubost, SamTrans Moderator: Jonathan Steketee, SamTrans

11:15 AM CELEBRATING THE 30TH ANNIVERSARY OF THE AMERICANS WITH DISABILITIES ACT (ADA)

This session will discuss the incredible efforts of advocates and people with disabilities to pass the ADA thirty years ago. The session will also talk about what the law does today, and the changes needed to ensure social equity and increase accessibility for everyone.

Speakers: Alex Ghenis, Accessible Climate; Ron Brooks, American Logistics Company; Jim Reaume, Q’Straint/Sure-Lok; Richard DeRock, Link Transit; James Weisman, United Spinal Association

Moderator: George Sparks, Pomona Valley Transportation Authority (PVTA)

Sponsored by: Q’Straint / Sure-Lok

12:15 PM EXPO GRAND PRIZE DRAWING Speaker: Don Swain, National Express Sponsored by: National Express

THANK YOUTHANK YOU

CONFERENCE COMMITTEE

The California Association for Coordinated Transportation would like to express our appreciation to our conference committee members for their willingness to serve on the conference planning committee and assistance in promoting education and learning opportunities for our members.

Chair: George SparksCo-Chair: Valerie Gibson

COMMITTEE MEMBERS Alex Clifford Amy Hance Aaron Moore Arun Prem Chris Ackerman Christina Russell Eric Haack Georgia Graham Gracie Davis

2020 SPONSORS, SPEAKERS, & EXHIBITORS

The California Association for Coordinated Transportation extends our deep appreciation to Exhibitors for your participation and support of CALACT’s 2020 Fall Conference & Expo. Thanks to sponsors A-Z Bus Sales, BYD, Creative Bus Sales, Diamond Coach, Ecolane, Engie, First Transit, National Express, New Flyer, Proterra, Q'Straint/Sure-Lok, Routematch, TransAir, Transdev, United Safety & Survivability Corporation, and Valeo! Thank you to each and every speaker that dedicated their time, effort, and knowledge to building an excellent Conference.

Greg PrattJohn AndohKevin KaneMargaret Heath-SchoepMeagan Schmidt Nicole CarranzaOmar McPhersonSimon HerreraW.C. Pihl

THANK YOU FOR YOUR SUPPORT

CALACTCALACTTHANK YOUTHANK YOU

Altro TransflorA-Z Bus Sales, Inc

BraunAbilityBYD

Creative Bus Sales, IncEcolane

EngieFreedman Seating Company

Gerflor TransportationGMV-Syncromatics

Lion ElectricMasabi

MORryde International, IncNational Express

Negometrix USA Inc.New Flyer Nova BusProterra

Q'Straint/Sure-lokRoutematch by Uber

REIR.O. Bus Sales

Schetky Northwest SalesSwiftly, Inc

Tolar ManufacturingTrack It Transit

Trans Air Manufacturing CorporationTransdev

Truckers Against Trafficking United Safety & Survivability Corporation (USSC)

Valeo Thermal Commercial Vehicles North America, Inc. Vicinty