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Call Forwarding with Caller ID Operation Copyright © 2012 Agile Networks, Inc. All Rights Reserved.

Call Forwarding with Caller ID Operation · Call Forwarding with Caller ID number. o Conveniently call a local number (03) using your mobile phone. • Use 03 / 06 / 052 / 092 / 050

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Page 1: Call Forwarding with Caller ID Operation · Call Forwarding with Caller ID number. o Conveniently call a local number (03) using your mobile phone. • Use 03 / 06 / 052 / 092 / 050

Call Forwarding with Caller ID Operation

Copyright © 2012 Agile Networks, Inc. All Rights Reserved.

Page 2: Call Forwarding with Caller ID Operation · Call Forwarding with Caller ID number. o Conveniently call a local number (03) using your mobile phone. • Use 03 / 06 / 052 / 092 / 050

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Call Forwarding with Caller ID

Conveniently call a local number (03) using your mobile phone.

• Use 03 / 06 / 052 / 092 / 050 / 0120 number(s) on your mobile phone. • Set a specific number to be displayed on caller IDs. • All incoming numbers are displayed in your caller ID. • All numbers (incoming and outgoing, mobile number) are protected by a 4-digit password. • Agile Cloud PBX – Option features Conference Call and All Call Recording.

• Simultaneous Calls (Incoming Group), allow multiple incoming calls (page 3). In [Simultaneous Calls], it is possible to make multiple calls by using only one phone number.

Features

• Standard Features o Outgoing Calls (External and Extension Terminals) o International Outgoing Calls [010 + Country Code + Area Code (omit zero (0)) + outgoing

call button] o Incoming Call Transfer (Pending Transfer) [#9 + Other Party’s (External / Extension

Number) + #] (To Cancel call press [#]) o Incoming Call Transfer (Blind Transfer) [#8 + Other Party’s (External / Extension Number) +

#] (To Cancel call press [#]) o Call Pick-up [(during a call on other device) *6 + outgoing call button] o Conference Call (Group Call) o Voicemail [999 + outgoing call button / follow prompt and press your set password] o Phone Memo Recording (Start / End) [during the call press #1 to start and end recording] o Outgoing Call History Management o Web Phonebook o Back-up [#8900 + #] o Back Support [Back Support Number + outgoing call button]

• Additional Features o Conference Call (Unique ID purchased separately) [Conference Call Number + outgoing

call number] o Call Monitoring (Optional) [*5 + Extension Number to be monitored + outgoing call button] o Call Whispering (Optional) [*4 + Extension Number to be monitored + outgoing call button] o All Call Recording (Optional) [you can download call recordings from Web]

How to make a call (from mobile phone):

1. Dial the number set in [Incoming Phone Number] (page 4). 2. Follow voice prompt then, dial destination phone number.

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Call Forwarding with Caller ID

Call Forwarding with Caller ID

• Outgoing Call Forwarding with Caller ID: When you call from your mobile phone, Agile Purchased Phone Number (03-XXXX-XXXX) is displayed on the other party’s caller ID o device.

• Incoming Call Forwarding: When the other party (caller) dials your Agile Purchased Phone number (03-XXXX-XXXX), the call will be connected to your mobile phone.

* In [Call Forwarding with Caller ID], all incoming phone numbers are displayed. In [Incoming Call Forwarding], you Agile Purchased Phone number (03-XXXX-XXXX) is displayed.

Outgoing Call Forwarding

with Caller ID

Incoming Call Forwarding

Call Forwarding with Caller ID.

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Call Forwarding with Caller ID

Call Forwarding and Extension Phone Connection

• [Simultaneous Calls] refers to the connection between the main phone and its extensions. • When [Simultaneous Calls] is enabled, all extension will ring during an incoming call and

make outgoing calls regardless of the phone number being used. • When [Main Phone A] rings, [Extension Phones B and C] will also ring. It is also possible

for [Extension Phones b and C] to call [Main Phone A]. • The same rule applies when [Extension Phones] rings.

Setting-up:

1. Go to [Main Phone A] settings page to set incoming, outgoing and mobile phone numbers.

2. In [Simultaneous Call (Sim-ring)], select [Enable Simultaneous Call for External And Extension Terminal during an Incoming Call (Enabled Anytime)].

2. Check [Extension Phones B and C] Unique ID.

Main A

Extension

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Settings

1. Purchase In Agile Networks Homepage, register Circle ID; purchase Unique ID (for Call Forwarding) and phone number.

2. Settings In Circle Management Page, select [Settings] à click [Call Forward] à click the Folder of the Unique ID (for Call Forwarding) found at the left side column.

* Click [Update] to save changes.

1. Name Enter name. 2. Group Enter group name. 3. Extension Enter extension number. 4. Incoming Number Select the number for Simultaneous Call. 5. Outgoing Number Select the number to be displayed on the other line (caller

ID) during an outgoing call. 6. Mobile Number Enter mobile number for Simultaneous Call. 7. Login Password Set a security password. 8. Simultaneous Call (Preference) Select preferred set-up. 9. Simultaneous Call (Waiting Time)

Select waiting time.

10. Simultaneous Call Check Box Check Extensions or Unique IDs (group) where the call will be forwarded.

 

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Call Forwarding Basic Settings (Call Forwarding to Extension Phone B only)

Application 1. Call Forwarding to [Extension Phone B] only. Setting call forwarding to [Extension

Phones]. 2. Setting Call Barring to incoming phone numbers with prefixes other than area codes (e.g. 03,

06). 3. Call forwarding via Center (0120). Your Agile Number with a 03 prefix will be displayed on

the other party’s caller ID or device.

Call Forwarding to [Extension Phone B] only. Setting call forwarding to [Extension Phones].

Select Unique ID for Call forwarding, set a 3-digit number or more for [Extension Phone Number]. 1. Go to [Unique List] à Simultaneous Call [Sim-ring] à select [Disable].

2. Put a check on the Extension Number for call forwarding.

Outgoing Call Forwarding

with Caller ID

Incoming Call Forwarding

Receiver Receiver

Agile Center

Simultaneous Call Extension

Simultaneous Call Extension

Mobile Phones

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Call Forwarding Basic Settings Setting Call Barring to Incoming Phone Numbers with Prefixes other than Area Codes.

Setting call barring to incoming phone numbers with prefixes other than area codes (e.g. 03,06).

Circle Management Page à Select [Block Inbound] à Enter Mobile Phone Number for Incoming Call Forwarding

• In this [Settings], calls from your mobile phone (080 / 090 prefixes) are disabled. Only calls using area code prefixes (e.g. 03, 06) will be connected.

• Call Barring Settings: Calls from your mobile phone (080 / 090 prefixes) are disabled by Agile Center.

Your Mobile Phone Number Purchased Agile Phone Number (with area code prefixes)

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Call Forwarding Basic Settings Call Forwarding via Agile Center (0120). Agile Number will be displayed on the other party’s Caller ID.

Call Forwarding via Agile Center 80120). Your Agile Number with 03 prefix will be displayed on the other party’s caller ID.

Outgoing calls via Agile Center 80120): Call Agile Center using (0120-XXXX-XXXX) à Currently used phone number will be converted to your Agile Phone Number (03-XXXX-XXXX) and will be displayed on the other party’s caller ID. This requires two purchased Unique IDs.

• Setting the phone number displayed on other party’s caller ID [Call Forwarding Unique ID 1]. In Circle Management Page, select [Settings] à click [Call Forward] à click the Folder of the Unique ID (for Call Forwarding) found at the left side column.

[Call Forwarding Unique ID 1] Incoming Phone Number: 0120-XXXX-XXXX (number set to make outgoing calls via Agile Center) Outgoing Phone Number: 03-XXXX-XXXX (number displayed on the other party’s caller ID) Mobile Phone Number: Your mobile phone number.

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Call Forwarding Basic Settings Call Forwarding via Agile Center (0120). Agile Number will be displayed on the other party’s Caller ID.

• Setting your Agile Number with a 03 prefix, which will be displayed on the other party’s caller ID. In Circle Management Page, select [Settings] à click [Call Forward] à click the Folder of the Unique ID (for Call Forwarding) found at the left side column.

[Call Forwarding Unique ID 2] Incoming Phone Number: 03-XXXX-XXXX (dialing this number would connect the call via Agile Center) Outgoing Phone Number: 03-XXXX-XXXX (number displayed on the other party’s caller ID) Mobile Phone Number: Your mobile phone number.

* In [Simultaneous Call], calls will be forwarded to [Call Forwarding Unique ID 1].