Calling Telephone Information Systems

Who uses telephone information systems?

Airlines Banks Bus and Train Companies Credit Card Companies Government Offices Movie Theatres Telecommunications Companies

Looking for a phone number

Find the number and/or address for a local or toll-free telephone number.– Local 411– Toll-free 1-800-555-1212

Check on-line– www.yellowpages.com

Information from the business

What kind of information can you get when you call this number?

– A transportation schedule– Information about a product or service– Personal account information– Information about entertainment– Time business is opened or closed – Location of business

When calling the number

Be ready with pencil and paper When the telephone is answered you might…

– Speak to a person– Push a number on the telephone to make a choice– Do nothing except listen to the information