Calpers Succession Planning

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    ACalPERS Succession

    Planning Model

    Chris OBrien, Chief,

    Human Resources

    Pat Santillanes, Assistant Chief,Human Resources

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    Presentation Overview Background

    Scope

    Strategic Leadership Framework Succession Planning Process

    Succession Management Process

    Accomplishments & Challenges

    Recommendations for Success

    Summary & Wrap-up

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    Background Existing WorkForce Planning at CalPERS

    2002 - Strategic direction to focus on

    Succession Planning

    Established Succession Planning & WorkForce

    Management Project (SPWMP)

    Adopted Leadership Development Framework

    Demographic Profile of CalPERS Leadership

    Risk Assessment to establish scope

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    Scope Leadership Assessment (Interviews and Focus Groups)

    Retirement Risk Analysis of 129 Leaders

    Readiness: Current & Future Skills

    Critical Positions identified

    Leadership Development: Building the Bench Recruitment

    Development

    Succession

    Develop and Implement the Framework Integrate into the annual business planning cycle

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    Leadership Commitment: Retirement Risk Analysis

    Immediate Risk: Incumbents age 60 today or age 55 with more than 10 years service

    Moderate Risk: Incumbents will reach Immediate Risk within next 5 years

    Low Risk: Not in either of above categories

    According to the analysis conducted, 17% of the 129 leaders today fit the category of immediate risk for retirement. If

    the current group continues to remain in their roles, by the year 2009 that number will increase to 43%.

    17%

    32%

    43%

    Top 129 Leaders: Retirement Risk Progression

    0.0%

    25.0%

    50.0%

    75.0%

    100.0%

    2004 2007 2009

    Years

    Low Risk

    Moderate Risk

    Immediate Risk

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    Leadership Readiness: Current & Future Skills

    Current Leadership Skills Future Skill Requirements

    Leaders differ in their perception about skills of thecurrent team

    Most leaders have made career progress throughself-initiated assignments and visible projects

    Most leaders understand the political context in which

    CalPERS operates; but, dont incorporate that into

    their daily performance

    Middle managers have not been valued anddeveloped as future leaders

    Do not have formal networks to share information

    Lack chance to work in more than one

    department / function

    Do not receive communication and attention tobroaden or develop skills

    Many have worked for other organizations &state agencies and have a broader set ofexperiences that is not being leveraged

    A broader, cross-functional understanding ofCalPERS, including its strategic direction andhow each function contributes

    Environmental awareness and ability to see a

    problem from a multi-faceted perspective Negotiation skills, team building, and conflict

    management

    Ability to navigate the political landscape

    Ability to lead and engage people (e.g.,interpersonal skills), in particular to influencediverse stakeholders and constituencies

    Deeper and broader business acumen, toanalyze problems and make decisions (e.g.,

    financial, marketing, operations, technical,strategic)

    Ability to think strategically and creatively, todevelop new products, processes, or solutionsto meet a business need

    Most leaders have the skills required to perform effectively in their current roles, but future skill requirements will be quite

    different and a more formal approach to providing development is necessary.

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    Strategy Direction& Expectations

    Leadership Assessment& Feedback

    Individual and Bench-wide Planning

    Leadership DevelopmentActions

    Accountability forResults

    Individual DevelopmentPlanning

    Strengths

    Gaps

    Development goals

    Executive development

    action plan

    Requirements ofLeader

    Multi-source assessment(360)

    Employee Survey

    Other Assessment

    Assessment Center

    ExecAssessment

    Individual PerformanceReview

    Track record of results

    Values andcompetencies

    Development needs

    Top Leadership SkillsAssessment

    Career history

    Performance & potential

    Strengths/gaps

    Future options

    Understanding of Candidate/Possible Personnel Action

    Broad Context

    Overall strategy

    Culture/values

    Leadershipdevelopmentprinciples

    Leadershipexpectations

    Specific

    Business priorities,goals andmeasures

    Business initiatives

    Leadership skillsand staffing fortoday & in future

    Unit-specificstrategies andexpectations

    Succession Planning

    Analysis of top talentslate

    Comparison to businessneeds

    Vulnerability

    Scenario charts forpotential succession

    Development throughwork assignments

    Change in job contentor scope

    Job reassignment

    Project initiative oraction learning

    Learning from others

    External executivecoaching

    Mentoring

    Training-baseddevelopment

    Internal leadershipcurriculum

    External training oreducation

    Self-directed study

    Measurement andreporting ofretention,performance, anddevelopment results

    Hi-Potential Pool &Candidate Slates

    Note: The Leadership Development Process isiterative with feedback loops between andwithin phases.

    Strategic Leadership Framework

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    Strategy Direction& Expectations

    Leadership Assessment& Feedback

    Individual and Bench-wide Planning

    Leadership DevelopmentActions

    Accountability forResults

    Individual DevelopmentPlanning

    Strengths

    Gaps

    Development goals

    Executive developmentaction plan

    Requirements ofLeader

    Multi-source assessment(360)

    Employee Survey

    Other Assessment

    Assessment Center

    Exec Assessment

    Individual PerformanceReview

    Track record of results

    Values andcompetencies

    Development needs

    Top Leadership SkillsAssessment

    Career history

    Performance & potential

    Strengths/gaps

    Future options

    Understanding of Candidate/Possible Personnel Action

    Broad Context

    Overall strategy Culture/values

    Leadershipdevelopmentprinciples

    Leadershipexpectations

    Specific

    Business priorities,goals andmeasures

    Business initiatives

    Leadership skillsand staffing fortoday & in future

    Unit-specificstrategies and

    expectations

    Succession Planning

    Analysis of top talentslate

    Comparison to businessneeds

    Vulnerability

    Scenario charts for

    potential succession

    Development throughwork assignments

    Change in job content

    or scope

    Job reassignment

    Project initiative oraction learning

    Learning from others

    External executivecoaching

    Mentoring

    Training-baseddevelopment

    Internal leadershipcurriculum

    External training or

    education Self-directed study

    Measurement andreporting ofretention,

    performance, anddevelopment results

    Hi-Potential Pool &Candidate Slates

    Note: The Leadership Development Process isiterative with feedback loops between and

    within phases.

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    Succession Planning ProcessTheplanning process identifies which individuals should be included in a candidate pool and evaluates each individuals readinessand development needs for assuming new leadership roles. The outcome of the planning process is a pool or group of candidates,who can fill future positions and whose development is the priority in building CalPERS leadership and professional capabilities.

    Identifycandidates for

    succession

    through self-

    nomination

    process

    Managers review

    list of candidates

    Compile list of

    candidates

    Candidate buildsthe profile by:

    Collecting relevant

    performance

    informationDocumenting work

    history

    Conducting self-assessment

    Manager completes:

    Review 360 roll-up

    Review the profile &

    self-assessment

    Rate candidates

    readiness to assume

    greater responsibility

    Rate Risk forSeparation

    Identify positions for

    future succession

    Aggregate

    ReadinessAssessments

    Review Roles &

    LSA process

    Discuss candidates

    against succession

    needs and each

    other

    - Strengths

    - Weaknesses

    Finalize readiness

    ratings

    Conduct Feedback

    meeting with each

    Candidate

    Candidate updates

    Development Plan &

    Goals in Development

    Engine

    1. Identify

    Candidates for SP&M

    5.Modify/Update

    Development Goals

    & Action Plan

    2. Build

    Candidate

    Profiles

    3. Assess

    Readiness

    4. Conduct Leadership

    Skills Assessment

    (LSA) Session

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    Succession Management ProcessThemanagement process involves evaluating position vacancies and needs, evaluating the strength of the candidate pools, anddetermining the best way to deal with a position vacancy. Some vacancies will be filled with the best-qualified candidate from the

    pool. Others may be filled with a high potential (but inexperienced) candidate or involve restructuring the position or changing the

    timing of when it is filled.

    Create & maintain Candidate

    Profiles

    Report and maintain information

    on Candidate pool as a whole

    Discuss Candidate pool needson a macro level

    Consider other approaches to meet

    the position need

    Identify best

    candidate to fill

    vacancy

    Identify new candidates for

    succession

    Revise candidate

    pools

    7. Respond to

    Vacancies

    & Risks

    6.Compile, Maintain

    & Report Data

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    Strategic Leadership FrameworkCandidate Assessment & Feedback

    360 and LSA

    Executive Coach Discussions

    Manager Discussions

    Self Reflection

    CalPERS Planning Process

    Strategic Goals and Plans

    Operational Goals and Plans

    Key Initiatives

    Internal and External Issues

    Candidate Development Goals

    Skills and knowledge

    Experiences

    Relationships

    Leadership Development Opportunities

    Rotational Assignments

    Special Projects

    Experiences (e.g., Board Meetings)

    Quarterly Business Learning Council Meeting (Spring2006)

    Assignment of candidates to special development opportunities

    Selection of candidates to attend CalPERS executive program

    Review of overall leadership and succession effectiveness

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    Accomplishments & Challenges

    Recru

    iting, Promotion andC

    areer (4)Leadership Development: Overall Positioning (2)

    Leadership Development: Formal Training (5)

    CalPERSMarket

    PracticeAssessment Areas

    Performance Management & Executive Compensation (3)

    Legend: 1 2 3 4 5

    Significant Gap Significant Strength

    Retirement Alternatives (6)

    Leadership Development: Assessment & Feedback (1)

    Leadership Development: On the Job (7)

    To develop this market practice scorecard, the CalPERS Succession Planning team compared leadership programs to

    those at comparable sized firms in both the public and private sector (since CalPERS straddles the gap, comparison

    organizations might be the Federal Reserve Bank or Fannie Mae). The ratings are our subjective judgment, based on

    experience in consulting as well as the professional literature and conferences.

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    Recommendations for Success Keep the process simple

    Engage technology to support the process

    Align succession management with overall

    business strategy

    Secure senior level support for the

    process

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    Summary & Wrap-up Succession management is a continuous

    process

    Ongoing commitment of top executives,

    Human Resource staff, and Strategic

    Planning specialists

    Journey not a destination

    Questions & Answers

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    RESOURCESAlliance for Strategic Leadership

    www.a4sl.com

    Fort Hill Company

    www.ifollowthrough.com