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Campus Facilities & Services
Department Showcase
December 7, 2011
Strategic Focus
Campus Facilities and Services (CFS) team provides multitude of functions with “High Customer Service” focus, including: • Facilities operations and upkeep of campuses, academic facilities
and student housing • Design and Construction and strategic facilities initiatives
• Conference Services, events management and revenue generating summer programs
• Dining Services • Repositioning branch campuses • Sustainability Program • Deferred Maintenance Program
Functional Organization
- 3.8 million sq. ft. of space - 219 total staff - Annual Operating budget $40 million - Annual Capital budget $30 to $40 million average
Facilities Services
Facilities Services - What Do We Do?
• 24/7 operations of all facilities systems and utilities • Responsible for
– Campus maintenance – Custodial services – Grounds – Plant operations
• Respond to 45,000 service requests yearly and supports over 21,000 events
• Repair and perform preventive maintenance of all building systems (HVAC, electrical, plumbing)
• Deferred Maintenance typical budget of $6 million for Queens and branch
campuses
• Deferred Maintenance projects address areas including – Asphalt Roads – Concrete sidewalks – Heating – Cooling
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Work Order
Total Tickets Closed Within 48 Hrs: 96%
Facilities Services - Major Accomplishments
• Improved response time for completion of work orders, 91.5% of work orders completed within 48 hours
• Improved services and accomplished cost savings through Deferred Maintenance Program
• Restructured trades by implementing “zone maintenance”
• Improved curb appeal, planted specimen trees, increased landscaping and refurbished walkways
• Implemented centralized procurement and contract management services
Design & Construction
* Consultants
Design & Construction - What Do We Do?
• Responsible for planning, project development, design and construction of all capital and deferred maintenance projects on all campuses
• Oversees all construction projects at the University • Responsible for Facilities Strategic Planning • Annual capital budget formulation and implementation
• Responsible for furniture selection and implementation of standards
• Development of facilities needs assessment • Overall space utilization
Design & Construction - Major Projects
• Construction of a 127,000 square foot D’Angelo Center
• Completed in December 2009 • Largest single building on campus
University & Academic Center
Design & Construction - Major Projects
• Construction of Student Townhouses • Completed in 2008
• Apartment style living with 290 beds
Residence Halls
Design & Construction - Major Projects
• Conversion of St. Vincent Hall into student housing • 190 beds for students
• Late night café
• Outdoor café
Residence Hall
Design & Construction - Major Projects
• St. John Hall classroom upgrades 2010
• Sullivan Hall “smart classrooms” conversion 2011
Classrooms
Design & Construction - Major Projects
• Renovation of Bent Lecture Hall 2011
• Renovation of Quiet Study space in St. Augustine Hall 2011
Classrooms
Design & Construction - Major Projects
• Upgrades of 57 classrooms in Queens, Manhattan and Oakdale
• Construction of a new multipurpose Biochemistry Lab in St. Albert Hall
Classrooms
Design & Construction - Major Projects
• Renovation of entire Marillac serving area
• Construction of a new exterior grille on the terrace • Seating area upgrade
Cafeteria
What’s on the Drawing Board?
• Development of the Facilities Strategic Plan to future needs – Building condition survey, evaluation and maintenance plan
– Assessment of departmental needs – Listening tour
– Carnesecca Master Plan
• Potential Renovation in 2012
– Marketing & Communication – St. Augustine Hall – 2nd floor – Career Center – External gates
Design & Construction
Conference & Auxiliary Services
Conference and Auxiliary Services - Goals
• Provide best in class dining services • Provide and coordinate support for all internal events on campus • Generate revenue by providing the university facilities to external
groups • Reposition the branch campuses by maximizing the utilization of
space and creation of revenue
• Coordinate over 21,000 meetings and events on Queens Campus • Major programs to generate revenue
- Vacation study programs for international high school students (www.nystudyvacations.com)
- Teach for America (TFA) - institute for teacher training - Envisions - career study program for U.S. high school students
- Provide year round accommodations and catering services for au pair program
- Weddings
• New Developments: – Repositioning of Oakdale - “PLP” to preserve historic value of
buildings and grounds – STJ Sports Academy – Repositioning of Manhattan – space utilization increase
Conference Services - What Do We Do?
• The Staten Island Campus is a focus for 2012 to explore new ideas and to increase revenue generation for the programs on that campus.
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Year-to-date!Plan!
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Utilization!Actual!
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Conference Services - Revenues
Plan! Actual! Year-to-Date! Utilization!
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Conference Services - Revenues
Auxiliary Services - What Do We Do? • Provide high quality food service through management of Chartwells • Oversee the operations of all the dining venues
o New brands on Queens Campus – Dunkin Donuts – Marillac Cafeteria – Subway, Outtakes, and Fair Weather Grill – Coming soon – Energy Kitchen
• Maintain the highest level of sanitary requirements of the NYC Board of Health
– “A” rating at all of our venues • Meal plan program
– Fall 2011 Improvements include – Reintroduced the 14 meal plan – Expanded hours – Increase in meal exchange
• Provide bookstore and other student services through the management of Follett – Staten Island and Queens – Reinvent to include other student services
How to Reserve A Meeting Space
Requestor
Complete a Form
found at Stjohns.edu/about/general/conferenceforms
Or Call X7300 for form
Office of Conference Services
Fax (x5679) or e-mail
completed request form
Space is booked in Banner and EMS
Event Coordinator assigned
Event Coordinator will contact to discuss setup,
A/V, catering, or any other requests
Confirmation in form of Banner Pass is
e-mailed to requestor Event Coordinator
coordinates with Public Safety and Facilities
Event Coordinator follows up with
requestor
Event Coordinator will monitor and follow up to review event and resolve any issues!!
Cancellations must be received at least 48 hours prior, so resources are not wasted!!
Dining Services
If ordering off- menu, for
Special Events contact Scott Lemperle or Chartwells Catering
department
OR
Any issues with catering, personnel, dining operations please call Scott Lemperle (718) 990-2520 or hot lines: landline:
(718)990-6254 or text (718)551-6800
If using standard catering menu
Stjohns.Catertrax.com to create an account and to login
During an academic year –! Over 3,000 students on traditional meal plans –! Montgoris Dining Hall serves an average of 100,000 meals each month –! 30,000 meal exchanges served per month at retail operations –! Additional 200,000 meals are served monthly at all other dining venues combined (students and staff) not on traditional meal plans –! Approximately 12,000 meals are catered monthly
How to order Catering Service:
Sustainability Initiatives
• Building Systems Energy Conservation
Projects
– Lighting occupancy sensors
– Air conditioning efficiencies
– Mechanical & electrical systems
Student Workers as Sustainability Coordinators
The Office of Sustainability established in January 2008, focuses • Carbon footprint reduction • Energy consumption monitoring and energy procurement • Green initiatives
– Student Awareness and engagement – Enhanced recycling and waste minimization – Food waste and yard waste composting – Transition to Organic soils management – Water conservation
Carbon Reduction Plan 2009 thru 2014
Carbon Cost Reduction Estimate
Annual Savings
Pay-back
Years
Total 15,000 Tons $20M* $ 3.7M 5.3 yrs
Carbon Reduction (15,000 tons)
Cogeneration 5,000 tons $7M $1M 7
Chiller Plant & Maintenance 4,400 tons $6M $853 7
Building Management Sys. 3,100 tons $4M $900K 4.4
Infrastructure Retrofits 1,200 tons $2M $475K 4.2
Lighting 800 tons $1M $325K 3.1
Master Plan Upgrades 500 tons N/A $200K N/A
Energy Reduction Projects
Opportunities identified in Investment-Grade Energy & Water Audit
Sustainability Highlights
• STJ strives to be a recognized leader in sustainability initiatives – NYC PlaNYC “University Challenge” 30% carbon reduction by 2017 – $25 million investment in energy conservation projects – First private university to sign a Memorandum of Understanding with
U.S. Environmental Protection Agency – Charter participant in STARS Sustainability Tracking and Rating
System for Universities – Annual participation in Recyclemania tournament – Fourth place in first ever Campus Conservation Nationals – First place winner in NYSAR3 recycling awareness contest – Recognized for green initiatives in various publications – Partnerships with NYC agencies – Web pages: http://www.stjohns.edu/campuses/sustainability – Newest initiative for FY12 is food waste composting and organic soils
management
Original ini?a?ves: • Sustainability Coordinators • Campus-‐wide recycling • Move-‐out food/clothing drive • RecycleMania compe??on
Add’l ini?a?ves: • Garden • Compos?ng • Earth Week • RA training • Sustainability commibee
Add' I ini?a?ves: • Freshman orienta?on • Res Hall compe??on (na?onwide) • Energy monitoring • Weekly raffle • Fall leaf compos?ng
Add’l ini?a?ves: • Organic soil management • Compost tea brewing • Large-‐scale compos?ng
Carbon Reduc:on Goal – 15,000 tons (30%) by FY17 Achieved to date – 6,100 tons
CARBON REDUCTION
Phase I completed (5.6 Mtons) Phase II completed (0.5 Mtons) Phase II (5.2 Mtons) Phase III (3.2 Mtons)
PHASE I
PHASE II
PHASE III
4
4
9
14
5
5
3
0 5 10 15 20
FY09
FY10
FY11
FY12
SUSTAINABILITY PROGRAMS WITH STUDENT INVOLVEMENT
Programs students par?cipate in
Added programs
Sustainability
PHASE II Cogenera:on Plant -‐ $5.3M
The cogenera?on plant will use natural gas to generate electricity & steam through a turbine and generator system.
The electricity will be used for high usage (24/7) areas and steam for hea?ng. The result is a more efficient use of fuel and sustained savings for the University.
ENERGY PROJECTS SAVINGS
Savings achieved to date -‐ $1.3M
PHASE I
PHASE III
PHASE II
$0.5
$1.7
Total Annual Savings Projected -‐ $3.5M
$1.3
ENERGY PROJECTS PROGRESS
PHASE I PHASE II
PHASE III
$24M
$12.0
$8.0
$4.0
Completed
Capacity – 1.7MWah Scheduled for comple:on – July 2013
Energy Projects
Do I hear Questions?
Questions
1. What are the new brands at Marillac Cafeteria? a) Subway/Dunkin Donuts b) Dunkin Donuts/Taco Bell
2. What is a major revenue generating program during the summer for Conference Services?
a) Parties b) Vacation Study Programs for international students
3. What is the square footage of the campus? a) 2.2M b) 3.8M
4. What is the newest sustainability initiative? a) Recyclemania b) Food waste composting and
organic soil management
5. How many beds are in the Townhouses? a) 290 b) 190
Questions
6. What is the carbon reduction promised to Mayor Bloomberg as part of the University Challenge and by when? a) 30% by 2017 b) 90% by 2012
7. What is the average completion time for a work order? a) 24 hrs b) 48 hrs
8. How many work orders does Facilities process annually? a) 45,000 b) 30,000
9. How many events does Facilities support annually? a) Over 21,000 b) Over 10,000
10. Who do you call with catering issues? a) Martha Hirst/Follett B) Scott Lemperle/Chartwells