Canadian MedicAlert ® Foundation Leading provider of emergency medical information services Copyright 2008 Canadian MedicAlert Foundation

Canadian MedicAlert® Foundation

Leading provider of emergency medical information services

Copyright 2008 Canadian MedicAlert Foundation

• Providing emergency medical information services for Canadians with medical conditions and special needs since 1961.

• Largest member-based charity in Canada with over one million members of all ages.

• 65+ employees, trained to record and interpret medical information.

MedicAlert® Organization


MedicAlert Core Services

• Immediate access to member’s health records by first responders and health professionals through the MedicAlert 24-hour Emergency Hotline.

• Custom engraved product with medical information.

• Personal MedicAlert Health Record.

• MedicAlert wallet card with key medical information.

• 24-Hour Emergency Response Centre (hotline) accessible anywhere in the world.

• Secure and confidential database holds member’s medical information.


Using the ID

Membership #

Emergency Response Hotline Phone Number

Medical Conditions

• Check the wrist, neck and ankle area

• Make it part of your initial assessment


Emergency Response Centre

0-209-634-4917(call collect)

• 24/7 free service

• Multi language service


Call Centre First Responder Verification

the Emergency Response Centre will identify themselves by their first name. They will ask the caller for:

– Your name and identification number (badge #)

– The first responder organization and/or service the caller represents (eg. name of organization, organization type)

– A call back number that the caller can be reached at in the event the connection is terminated unexpectedly.

– Information regarding the nature of the circumstances being reported (eg. Accident type, incident occurring etc.)

– Product identifier (eg. Bracelet, necklet, etc.) and ID number (i.e. membership number or name)


7

“MedicAlert Speaks for You”

Emergency Conditions…• Diabetes emergency, asthma attack, seizures, anaphylaxis

• Communication impairments: deaf, mute, too young, too old, language barriers

But do you know about…

Canadian MedicAlert Foundation © 2007

Access to Emergency Response Centre

• Name and ID number of the member• Medical conditions listed• Medications listed• Next of kin names and contact information• Physician’s contact information• Any special needs


MedicAlert Medical Identification


MedicAlert® identification can be found on the

following locations.

Using the Identification


New MedicAlert

Identification Products


Various styles of MedicAlert® identification

Medical ID Products


MedicAlert

Dog tags

Introduced

(2005 & 2006)

Medical ID Products


MedicAlert

Watches

Introduced (2005 & 2006)

Medical ID Products


MedicAlert

Bracelets Introduced

(2007)

Medical ID Products


Be Aware

of MedicAlert

Look-Alike Products


MedicAlert® is a registered Trade Mark and Service Mark.


Look for the registered trademark to ensure that the product is a MedicAlert identification. Only this emblem will give you 24/7 and 365 access to critical patient information.

IMITATIONS from jewelry stores, pharmacies or the web

Problems with the look-alike products:

! Accuracy of data questionable

! Information often outdated

! No 24-hour telephone access

! No electronic health record

! No world-wide access; no translation available

! No emergency responder education program.

Be Aware of Imitations!

MedicAlert® is a Registered Trademark and Service Mark

Emergency Responders Say

*EMS **CAEPSaves me time 90% 87%

Helps me establish diagnosis 94% 68%

Helps me determine treatment 83% 73%

Helps me provide treatment 84% 80%more quickly in a life-threatening

situation

Canadian MedicAlert Foundation - National Survey on Medical Emergencies 2001*Emergency Medical Services (EMS)

** Canadian Association of Emergency Physicians (CAEP) Copyright 2008 Canadian MedicAlert Foundation

What Paramedics Say

“There have been numerous times when the information engraved on the bracelet has made my job easier.

It contains vital information and gives paramedics a heads-up as to what might be the problem… Benefits are “big-time.”

Michael NemethParamedic and Firefighter

Toronto Fire Services, EMS Section


What Emergency Nurses Say

“MedicAlert is especially helpful when a patient arrives in our emergency room unresponsive.

The information engraved on the bracelet gives us the primary medical information we need to diagnose and treat patients properly.

But with one call, we can also find out who the patient is and get additional information we may need”.

J. F. Turley, Emergency Room Nurse

Foothills Hospital, Calgary


What Emergency Physicians Say

“In an emergency situation, the right treatment at the right time can mean the difference between life and death.

When time is critical, MedicAlert helps us assess the patient and determine a specific course of treatment, especially when dealing with the unknown”.

Dr. Michael Murray

Emergency PhysicianPast-President, CAEP


• Washington DC Paramedic is at a call for service of a woman. She had her membership card.

• The Paramedic obtained her medical background and medications that were listed with MedicAlert.

Call for Service


Call for Service

One of the 4408 calls to the Emergency Response Centre.


Documents

Canadian MedicAlert ® Foundation Leading provider of emergency medical information services Copyright 2008 Canadian MedicAlert Foundation