CAOPS TECHOPS ECHOP TEC - Adobes7d5.scene7.com/is/content/Cintas/Hybris/marketing attachments... · 3 TECHOPS 161732 0116 UNIFORMED PERSONNEL Uniform shirts are mandatory and may

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E C H O PT E C

C AO P ST E C H O P STHE DELTA COLLECTION

Made exclusively for Delta

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All uniformed Technical Operations personnel are expected to observe the

rules outlined in this document and to conduct themselves in a courteous

and friendly manner. Delta personnel play a significant role in communicating

Delta’s image of professional service to the traveling public.

In view of this fact, uniformed personnel must observe the standards of

appearance outlined in this policy except where divisional policies, including

this document, provide different requirements. Appropriate undergarments

must be worn at all times while on duty. Personal cleanliness/hygiene should

be maintained at all times. If an employee reports for duty out of uniform,

or in a torn, stained or unsightly uniform, without an acceptable reason, the

employee’s leader may send the employee home until the discrepancy is

corrected.

Hair styles vary considerably. However, hair should be neat and clean and be

maintained in a style that projects a professional image. Extremes of style or

length are not acceptable, subject to job requirements and working con-

ditions. In selecting individual styles, the guidelines listed below are to be

followed:

WOMEN • Long hair must be captured with a clasp, in a single braid, or ponytail and

secured behind their head above the collar or in a hat while working on or

in close proximity to machinery or portable power tools.

• If a hat other than a Delta uniform cap is worn it must be solid black in

color and maintain the hair above the collar and in a manner that does not

create a safety hazard.

• Long hair must be secured by all female employees, whether uniformed

or not, while working on or in close proximity to machinery or portable

power tools (e.g., an Engineer or Material Controller working on or in the

close proximity to machinery or portable power tools.)

Note: This example is not intended to be the entire list of situations requiring

hair to be captured.

MEN • Long hair must be captured with a band and secured behind the head

and above the collar or in a hat. If a hat other than a Delta uniform cap is

worn it must be solid black in color and maintain the hair above the collar

and in a manner that does not create a safety hazard.

• Sideburns should be trimmed horizontally and be no longer than the

bottom of the earlobe.

• Except as noted below, facial hair is acceptable. For purposes of these

guidelines, acceptable standards for facial hair is defined as follows:

° Beards must be worn fully grown and filled in. They must be kept

clean, neat and trimmed close to the face. They must be professional

in appearance and not extreme in style. Beards must be at least ¼

inch, but not more than one inch long.

° “Goatee” which refers to a growth that covers a portion of the chin

and “Circle Goatee” refers to the growth on the chin that may or may

not connect with a mustache are acceptable styles.

° A “Soul Patch” refers to growth below the lower lip. These styles are

acceptable.

• Initial growing of facial hair of any style may be accomplished on duty.

All facial hair must be neatly trimmed, professional in appearance and

contoured to the face at all times consistent with the final style. Cheeks

and throat should remain clean shaven and extreme styles are not

acceptable.

• For safety reasons those employees who are required to wear a face

mask requiring full seal, either as a routine or emergency part of their

job, may not wear a beard. This exception applies to all pilots and certain

mechanics (as determined by Technical Operation management).

• Mustaches must be neatly trimmed, fully grown, and should not extend

over the top of the lip or below the corners of the mouth. Extreme styles

are not acceptable.

A P P E A R A N C E & D R E S S R E Q U I R E M E N T S

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UNIFORMED PERSONNEL Uniform shirts are mandatory and may be either long or short sleeve. Cuffs of

long-sleeved shirts must be buttoned at all times while on duty, except when

engaged in work at a place not open to public observation or entry. Shirt tails

must be tucked in. Shorts are authorized.

A solid color turtleneck sweater, sweatshirt, or thermal underwear may be

worn only under a long sleeve uniform shirt.

Coveralls may not be worn when in an area open to public observation

or entry, including the Technical Operations Center. However, in certain

situations in which the uniform will become soiled or damaged (e.g., brake

changes, engine work, aircraft lubrication, etc.), personnel are permitted to

wear coveralls while performing these duties (coveralls should be removed

as soon as work is completed). Coveralls are not to be worn in the cabin

while the aircraft is at the gate awaiting passenger loading or when meeting

the aircraft at the gate or during push back. Coveralls are permitted at any

time in run-up areas or line station hangars. During extreme cold weather,

coveralls are allowed as long as a jacket is worn. The local leader is allowed to

modify these guidelines with approval from the appropriate manager.

NOTE: Local leaders may make exceptions to allow non-Cintas employee

purchased apparel, such as bibs, pants and face masks so long as they are:

• Similar in appearance, style and color to Delta branded uniform (navy,

blue or black) and do not replace a uniform shirt

• No apparel brands or logos may be visible

• Local leaders may amend the policy as needed based on the needs of the

employee and operation

Each employee is responsible for his uniform’s appearance (i.e., keeping it clean

and neat, pressed and brushed as necessary and replacing any item when it

becomes worn to the point of presenting an unprofessional appearance)

NON-UNIFORMED PERSONNELSupervisory/Administrative Personnel - Attire for non-uniformed employees

should be neat, clean and professional in appearance. The minimum

standard required is business casual. Athletic shoes and jeans (on casual

Friday) are allowed so long as they neat, clean and not visibly worn. For PPE

requirements, follow SPPM 74. See also The Way We Fly.

RELAXED DRESS CODE FRIDAYSFor Base, Shops, and Merit personnel, both uniformed and non-uniformed,

jeans are permitted to be worn on Fridays. This is not to be interpreted as

the employee’s last day of work for the week, just Fridays. This excludes

personnel that have the potential for passenger contact.*

Employees are advised to ensure that good judgment is used and to revert to

the appropriate dress code whenever meeting with customers, suppliers, or

external business partners. TechOps employees should apply the following

guidelines should they decide to take advantage of this policy:

• Personnel are permitted to wear jeans in pant length.

• Short length jeans are permitted only in areas where shorts are

authorized.

• Jeans must be black or blue in color and worn at the natural waistline;

they must be in good condition and free from decorations, large

graphics, fraying and tears.

*Personnel with the potential for passenger contact may be allowed to

participate in jeans or alternative non-uniformed events as sanctioned by

leadership for special events/fundraisers, etc.

NAME TAGSIf an employee’s job function would be enhanced by having a name tag other

than the standard employee ID badge the employee may request a name

tag. Name tag requests are sent to Technical Graphics via e-mail to ATL412.

All requests must include the employee’s name and title as it is to be shown

on the name tag and indicate whether a pin or nap-clip back is preferred.

Department numbers will not be put on the standard name tag.

A P P E A R A N C E & D R E S S R E Q U I R E M E N T S

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• Basic Garments - A wide variety of shirts, pants, jackets, etc., are available

from Cintas for Technical Operations personnel. These and selected stock

garments are the only authorized uniform items and substitutes must not

be purchased from other sources.

• The sleeves of the long or short-sleeved shirts should not be rolled,

except when engaged in work at a place not open to public observation

or entry. Pant cuffs should not be rolled. Only the top button of the shirt

may be open and only a solid color undershirt may appear above the “V”

of the open collar. The Delta emblem should be positioned over the left

shirt pocket. Additionally, Lead AMTs must wear the lead emblem over

the right shirt pocket.

• Jackets/Coats - A variety of jackets and coats are available from Cintas for

Technical Operations personnel.

• Belts - A black belt must be worn. If employees have other belts that

have previously been offered as an official uniform belt these are also

acceptable.

• Suspenders - Black suspenders are authorized.

• Shoes - Where safety shoes are not required, brown or black conservative

shoes or boots are required. If safety shoes are required, black or brown

plain toed shoes or boots are approved. No extreme styles or heel

heights are permitted.

• Socks - Must be worn and be conservative in style and color.

• Rainwear - Shall be yellow in color. The outerwear available from Cintas is

also approved rain gear.

• Vests - Must be Fluorescent yellow-green, Fluorescent orange-red, or

Fluorescent red. These are the only ANSI ANSI/ISEA 107-2004 approved

colors. International stations may vary due to local regulations.

• Optional U.S. Flag Patch - The flag patch shall be worn on the left sleeve

of any Delta approved uniform garment (e.g., polo shirt, shirt, and/or

jacket). The flag patch will be centered horizontally, approximately two

inches below the seam of the shoulder, and with the union (stars) at the

upper left if viewed by another person.

• T-shirts - Must be the TechOps branded T-shirts available through Cintas.

Approved areas where uniform T-shirts can be worn are as follows:

Hangar, Engine shops, Component shops, and Stores.

• Hats - The current Delta branded uniform and company purchased

special occasion cap/hat is the only authorized cap/hat for the uniform

and, if worn, the hat/cap bill must be to the front. No stocking caps/knit

caps other than those authorized by TOP for cold weather are permitted

except as described above for long hair. Caps/hats cannot be altered to

accommodate hairstyles that do not allow for the proper fit of the hat/cap.

• Tattoos - Visible tattoos must not be vulgar, obscene (including

profanity or nudity), offensive, controversial, inflammatory, or otherwise

inappropriate in nature. The local leader has the discretion to determine

if a tattoo is appropriate or should be covered.

• Ear Gauges/Piercings - Ear gauges must be solid (fully enclosed), flesh

colored and no greater than the size of a dime. To avoid the risk of

becoming FOD, ensure the entire ear lobe and ear gauge is covered by

an adhesive flesh toned bandage at all times.

• Piercings-

° Men may wear one small stud or hoop no larger than ¼ inch in

diameter in the ear lobe only.

° Women may wear no more than two pair of earrings and placed in the

ear lobe only.

Notes: Company purchased special occasion hats may be worn at anytime so

long as they are consistent with the uniform standards defined in this policy

and are approved by the local leader.

For certain special occasions, events, or fundraisers local leaders may ap-

prove the wearing of other shirts such as a red shirt day or Delta T-shirt day.

(All other T-Shirt and uniform requirements must be followed.) Such events

must be approved by local leaders prior to the events and should be for a

limited period of time, usually one day.

If an AMT works in a non-line area and is required to perform work at the

Line, a uniform shirt will not be required. All others performing work at the

Line will be required to wear a standard collared uniform shirt.

W E A R I N G R E G U L AT I O N S

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62761 POCKET T-SHIRT SS

Ash Grey (30), Black (35) • S-6XL

Short sleeve with pocket.

100% cotton.

62465 MICRO-PATTERN BTN-DWN SHIRT SS & LS

Blue (24) • XS-8XL

Short sleeve or long sleeve, open

pockets. 65/35 poly cotton.

S H I R T S

• Uniform shirts are mandatory and may be either long or

short sleeve

• Cuffs of long-sleeved shirts must be buttoned at all times

while on duty, except when engaged in work at a place not

open to public observation or entry

• Shirt tails must be tucked in

• The sleeves of the long or short-sleeved shirts should not be

rolled, except when engaged in work at a place not open to

public observation or entry

• Only the top button of the shirt may be open and only a

solid color undershirt may appear above the “V” of the

open collar

• The Delta emblem should be positioned over the left shirt

pocket. Additionally, Lead AMTs must wear the lead emblem

over the right shirt pocket

259 SOLID POLO SHIRT SS

Blue (20) • S-4XL

Short sleeve polo with Delta

embroidery. 100% polyester.

62874 POCKET T-SHIRT LS – LONG FIT

Black (35) • M-6XL

Long sleeve with Delta Techops

logo. Long John sized with pocket.

MATERNITY GARMENTS

• May be worn during

pregnancy only

• Maternity shirt not required

to be tucked in

66905 MICRO PATTERN MATERNITY BLOUSE SS*

Blue (23) • S-2XL

65/35 poly/cotton. Long or short

sleeve. Open pockets. *While

supplies last.

62873 POCKET T-SHIRT SS – LONG FIT

Black (35) • M-6XL

Short sleeve with Delta Techops

logo. Long John sized with pocket.

100% cotton.

69972 KNIT POLO SHIRT*

Navy (27) • S-2X-3X, 2XL Tall

Short sleeve polo shirt with

Delta logo. 60/40 poly/cotton.

*While supplies last.

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60201 ANSI CLASS 2 KNIT SHIRT W/PKT SS

Hi-Vis Yellow (71)

ANSI/ISEA-rated Class 2. Features

ANSI-mesh material. 100% knit

polyester. Mic holder on right side

and additional pen slot to pocket.

65857 ANSI CLASS 2 KNIT SHIRT W/PKT SS*

Lime Yellow/Navy (72)

ANSI/ISEA-rated Class 2.

Features ANSI-mesh material.

100% knit polyester. *While

supplies last.

S H I R T S

• Uniform shirts are mandatory and may be either long or

short sleeve

• Cuffs of long-sleeved shirts must be buttoned at all

times while on duty, except when engaged in work at a

place not open to public observation or entry

• Shirt tails must be tucked in

• A solid color turtleneck sweater, sweatshirt, or thermal

underwear may be worn only under a long sleeve

uniform shirt

• The sleeves of the long or short-sleeved shirts should

not be rolled, except when engaged in work at a place

not open to public observation or entry

• Only the top button of the shirt may be open and only a

solid color undershirt may appear above the “V” of the

open collar

• The Delta emblem should be positioned over the left

shirt pocket. Additionally, Lead AMTs must wear the lead

emblem over the right shirt pocket

T-SHIRTS• Must be the TechOps branded T-shirts available through

Cintas. Approved areas where uniform T-shirts can be

worn are as follows: Hangar, Engine shops, Component

shops, and Stores

62760 POCKET T-SHIRT LS

Grey (31), Black (35) • S-6XL

Long sleeve with pocket.

100% cotton.

69920 DELTA TURTLENECK

Black (36) • S-3XL

Roll collar. 100% cotton.

A solid color turtleneck

sweater, sweatshirt, or thermal

underwear may be worn only

under a long sleeve uniform

shirt.

60859 SAFETY T-SHIRT – ANSI CLASS 2

Lime Yellow (71)

ANSI/ISEA 107-2004 Class

2 with reflective trim. 100%

polyester.

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75754 PANTS, PLEATED FRONT

Charcoal (34) • Sizes 2-36

Comfortable fit with single pleat

design. 65/35 poly/cotton.

79705 SHORTS, PLAIN FRONT, W/CARGO POCKETS


Comfortable fit with plain front

and side cargo pockets. 65/35

poly/cotton.

76505 PANTS, PLAIN FRONT, W/CARGO POCKETS


Comfortable fit with plain

front and side cargo pockets.

65/35 poly/cotton.

WOMEN’S PANTS AND SHORTS

• Pant cuffs should not be rolled

• Must be neat, clean and well maintained

• Must be properly hemmed, not rolled or pinned

• Shorts may be a maximum of 2” above the knee

and may not be worn below the knee

• Pants must touch the top of shoe/boot and may

not be altered to appear as capri length

• Pants must be worn a natural waist line and may

not be ill fitting

• Females have option to wear male uniform pants

• A black belt must be worn. If employees have

other belts that have previously been offered as an

official uniform belt these are also acceptable

• Black suspenders are authorized

Note: Personal back support belt may be worn, with

or without suspenders, support belts may not have

ornamentation, decorative studs or decals

390 SUSAN PANT / PLAIN FRONT – STRAIGHT


Straight cut through the hips and

thighs for a sleek and flattering fit.

65/35 poly/cotton.

395 CATHY PANT / PLAIN FRONT – CURVY


Roomier in the hips and thighs

with a narrower tapered waist

band. 65/35 poly/cotton.

79704 SHORTS, PLEATED FRONT


Comfortable fit with single pleat

design. 65/35 poly/cotton.

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72106 PANTS, PLAIN FRONT, RELAXED FIT

Charcoal (34) • 26-70

Plain front pant, relaxed fit.

65/35 poly/cotton.

72107 PANTS, W/CARGO POCKETS

Charcoal (34) • 26-70

Plain front, relaxed fit with side

cargo pockets. 65/35 poly/cotton.

M E N ’ S PA N T S A N D S H O R T S

79892 SHORTS, PLAIN FRONT, RELAXED FIT*

Charcoal (34) • 26-70

Plain front pant, relaxed fit. 65/35

poly/cotton. *While supplies last.

79893 SHORTS, W/CARGO POCKETS

Charcoal (34) • 26-70

Plain front, relaxed fit with side

cargo pockets. 65/35 poly/cotton.

• Pant cuffs should not be rolled


• Must be properly hemmed, not rolled or pinned

• Shorts may be a maximum of 2” above the knee

and may not be worn below the knee

• Pants must touch the top of shoe/boot and

may not be altered to appear as capri length

• Pants must be worn a natural waist line and

may not be ill fitting

• A black belt must be worn. If employees have other

belts that have previously been offered as an official

uniform belt these are also acceptable


Note: Personal back support belt may be worn, with

or without suspenders, support belts may not have

ornamentation, decorative studs or decals.

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C O V E R A L L S

• Coveralls may not be worn when in an area open to

public observation or entry, including the Technical

Operations Center. However, in certain situations in which

the uniform will become soiled or damaged (e.g., brake

changes, engine work, aircraft lubrication, etc.), personnel

are permitted to wear coveralls while performing these

duties (coveralls should be removed as soon as work is

completed).

• Coveralls are not to be worn in the cabin while the aircraft

is at the gate awaiting passenger loading or when meeting

the aircraft at the gate or during push back

• Coveralls are permitted at any time in run-up areas or line

station hangars

• During extreme cold weather, coveralls are allowed as long

as a jacket is worn

• The local leader is allowed to modify these guidelines with

approval from the appropriate manager

62490 COVERALL, INSULATED WITH BLUE REFLECTIVE STRIPE

Black/Blue (36) • S-6XL

Insulated, two way-zipper, top gripper snap,

chest pockets and pass-through side pockets.

65/35 poly/cotton. Nylon liner.

912 COVERALL, NON-INSULATED*

Charcoal (37) • M-2XL

Two way-zipper, top gripper snap, chest pockets

and pass-through side pockets. 65/35 poly/cotton.

Optional Modification: Cut to short sleeve is available.


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69903 FLEECE PULLOVER W/BLUE REFL STRIPE*


Quarter-zip front, side pockets.

100% poly/fleece. *While supplies

last.

O U T E R W E A R


• May be worn as an outer garment over

approved uniform items

• Uniform shirt, Pullover Fleece or sweatshirt

may be worn under Insulated Vest

• Badge must be worn on the outside of outermost garment

• Must be worn with approved safety vest

• If non-uniform garments worn under All Weather pants,

pants must remain on while on duty, performing job

functions and in public view

• All Weather pant must touch the top of shoe/boot

and may not be altered to short-style or capri length

• Outerwear jackets or sweatshirts may not be

worn tied around the waist

80192 BOMBER JACKET W/BLUE REFL STRIPE


Fleece inner collar, hand warmer

fleece lined pockets. Full zip front

with interior storm flap. 100% nylon.

Bomber Jacket may be worn

zipped into All Weather Coat

80193 NYLON VEST W/BLUE REFL STRIPE*

Black/Blue (32) • M-5XL

Full zip front, fleece lined pocket

and rib bed knit bottom. 100% nylon.


80620 WINDBREAKER W/BLUE REFL STRIPE


Full zip front, side pockets and elastic

hem on bottom and sleeves. Nylon.

69817 THERMAL FULL ZIP SWTSHRT W/BLUE REFL STRIPE

Black/Blue (36) • XS-5XL

Thermal lined. Zip front with

hood and front pockets. 20/80

poly/cotton.

80191 ALL WEATHER COAT W/BLUE REFL STRIPE*


Exterior storm flap, collar with hidden

hood. Interior drawstring at waist and

mesh lining. Jacket or vest can be

zipped into coat. *While supplies last.

74150 WATERPROOF PANTS W/BLUE REFL STRIPE


Two way-zipper, top gripper snap,

chest pockets and pass-through

side pockets. Nylon.

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O U T E R W E A R


• May be worn as an outer garment over approved

uniform items

• Badge must be worn on the outside of outer garment

• Must be worn with approved safety vest

• Navy Parka Liner may be worn as an option without parka• Attached suspenders on

navy pants must be worn

properly while performing

job responsibilities and in

public view; may not be

worn hanging from waist

• Navy pant must touch the

top of shoe/boot and may

not be altered to short-style

or capri length

• Collar, hood or sleeves

may not be cut off

• May be worn as outer

garment over uniform

shirt or black turtleneck

• Sweatshirts may not be

worn tied around waist

61998 CREWNECK SWEATSHIRT


Made of 50/50 cotton/poly 9.5

oz fabric with set-in sleeves and

ribbed collar, cuffs and waistband.

82611 NAVY PARKA WITH INNER JACKET

Navy (20) • S-5XL

Detachable hood, Velcro cuffs and

reflective tape. Nylon.

82612 NAVY PARKA PANTS

Navy (20) • S-5XL

Lined pants with zipper sides.

Nylon.

62957 NAVY PARKA INNER JACKET

Navy (20) • S-5XL

Parka liner with Delta logo.

62829 HOODED SWEATSHIRT


Made of 50/50 cotton/poly 9 oz

fabric with spandex in the cuffs

and at the waist.

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60862 HIGH-VISIBILITY BOMBER JACKET – ANSI CLASS 3

Hi-Vis Yellow (71) • M-5XL

Features 3M™ 2” reflective tape,

two front pockets with zippers and

one inner right chest zippered pocket.

S A F E T Y W E A R & R A I N W E A R

60926 HIGH-VISIBILITY PARKA – ANSI CLASS 3

Hi-Vis Yellow (71) • M-5XL

Fleece lining and roll-away hood.

Waterproof coating and seams. 100%

polyester

63999 RAIN PANT


100% nylon waterproof fabrication.

100% water resistant coated liner.

Drawstring waist. Cargo pockets

with velcro closures.

• Must be yellow in color


• May be worn as an outer garment over approved

uniform items

• Badge must be worn on the outside of outer garment

• Reflective striping must have full reflectivity and must

be fully attached to garment

• Long rain duster from previous programs may not be

worn

• Plastic bags may not be worn as rain garments

62483 HI VIS RAIN JACKET WITH REFLECTIVE TAPE

Hi-Vis Yellow (71) • S-4XL

300 denier nylon, ANSI compliant

and flame retardant with attached

hood and reflective tape.

62484 HI VIS RAIN PANTS*

Hi-Vis Yellow (71) • S-4XL

300 denier nylon. Drawstring waist.


68605 HI VIS RAIN PANTS WITH REFLECTIVE TAPE

Lime Yellow (72) • S-5XL

300 denier nylon with reflective

tape. Elastic waist.

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C A P S / H AT S

Current uniform accessories or garments may not be sold or

donated to non-Delta personnel, including online auction

sites. Outdated items, if discarded, given away or donated

to charity must have all Delta logos or references removed.

• The current Delta branded uniform and company

purchased special occasion cap/hat is the only

authorized cap/hat for the uniform and, if worn, the hat/

cap bill must be to the front

• No stocking caps/knit caps other than those authorized

by TOP for cold weather are permitted except as

described above for long hair

• Caps/hats cannot be altered to accommodate hairstyles

that do not allow for the proper fit of the hat/cap128 CAP, ALL TWILL/MESH

Black (37) • One size fits all

85535 DELTA CAP W/REFLECTIVE TRIM


85424 VISOR – BLACK TWILL WITH REFLECTIVE TRIM


Terrycloth sweatband

64199 POWERCAP LIGHTED HAT


85369 TACTEL FLEX FIT CAP


85380 NYLON CAP*



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H AT S & W I N T E R I T E M S






• Current Delta branded uniform cap/hats are the only

authorized garment for the head

• Exceptions:

° Solid black fabric wrap/tam or caps permitted to

be worn to accommodate long hair, such as locks

or braids

° Solid black knit hats with no logos or

embellishments are permitted, provided they are

similar style to hats provided by uniform vendor and

do not obstruct view

° Non-uniform hat must be approved by local leader

• To prevent injury, long or loose scarves, pashminas or

wraps should not be worn

131 KNIT STOCKING CAP

Nvy (20) • One size fits all

85433 KNIT CAP WITH THINSULATE™

Black (35) • One size fits most

85400 FLEECE HEADBAND


Head-band. Polyester/fleece.

85412 FLEECE CAP


120 KNIT CAP

Navy (20) • One size fits all

100% Acrylic.

Navy Knit Cap provided by

uniform vendor may be worn

as a regular cap or pulled

over face

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S U N H AT S





• The current Delta branded uniform and company

purchased special occasion cap/hat is the only

authorized cap/hat for the uniform and, if worn, the hat/

cap bill must be to the front

• No stocking caps/knit caps other than those authorized

by TOP for cold weather are permitted except as

described above for long hair

• Caps/hats cannot be altered to accommodate hairstyles

that do not allow for the proper fit of the hat/cap62485 BLACK BOONIE SUN HAT


Screened vents. Poly/cotton.

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A C C E S S O R I E SA C C E S S O R I E S

BELTS• A black belt must be worn

• If employees have other belts that have previously been

offered as an official uniform belt these are also acceptable

SUSPENDERS


GLOVES• Gloves provided by uniform vendor or personal gloves

may be worn

SOCKS• Must be worn and be conservative in style and color

137 SCRATCHLESS BELT


Top grain leather

86403 WEB BELT

Black (35) • 24-60

86410 SUSPENDERS

Black (36) • M-L

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FAQI never received my order?

• Please contact the Cintas Customer Service Team at (800) 543-0719 and

they will be able to assist you.

I have to reset my password?

• You are able to reset your password on line by simply answering the 2

security questions which were established when you reset your generic

password. If you need additional assistance, please call the Cintas

Customer Service Team at (800) 543-0719.

I have a question on my allotment point balance?



I bought shoes/boots through the Cintas Shoemobile and need to

return them?

• Please email [email protected] with your situation details and you

will receive a response within 24 hours.

I purchased an item(s) at the Flight Station and now I’m seeing my

charges coming through a month later?

• Please email [email protected] with your situation details and you

will receive a response within 24 hours.

The item I have ordered is on backorder and I want to know when it

will be available?



The item I received has a quality issue?


they will be able to arrange for a new item to be shipped to you at no

charge. Please have your order information available if possible.

I need Maternity Pants/Shorts?

• Please email [email protected] with your contact information and

include Maternity Pants in your request and you will be contacted directly

for assistance.

ANY QUESTIONS OR CONCERNSCall toll free at 800.543.0719 on Monday-Friday from 8:00 am-5:00 pm

Central, or send an e-mail to [email protected].

PLEASE NOTE: Orders are delivered 7 to 10 business days from the time of order entry. If

you have not received your order within this time frame, please contact a

customer service representative at 800.543.4450 between the hours of 7:00

am and 5:00 pm CST, Monday through Friday. You may also contact Customer

Service via email at [email protected]. Inquiries will be responded

to within one business day.

RETURN AND EXCHANGE INFORMATIONShip garments to:

Cintas Corporation

Delta Returns

6800 Cintas Boulevard

Mason, OH 45040

800.543.0719

Please note the reason for the return, with any exchanges needed, on the

shipping notice in the carton. You may also include a separate letter, with

return/exchange instructions, your name, employee number, department

and station. Delta employee is required to pay any shipping costs, unless

the return is for a manufacturing defect or direct Cintas error. If so, contact

Customer Service at 800.543.0719 to discuss.

REMEMBER We cannot accept garments after 60 days from shipment or garments that

have been worn, laundered, altered or dry cleaned.

Q U E S T I O N S & R E T U R N S

Documents

CAOPS TECHOPS ECHOP TEC - Adobes7d5.scene7.com/is/content/Cintas/Hybris/marketing attachments... · 3 TECHOPS 161732 0116 UNIFORMED PERSONNEL Uniform shirts are mandatory and may