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Capability StatementEnvironmental — Australia

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2 ALS Capability Statement - Environmental Australia

Table of Contents2 Company Overview

Core Values

3 Benefits of using ALS for testing and analysis

4 Laboratory Network

5 Environmental Overview

6 Environmental Testing & Analysis

8 Health, Safety and the Environment as a priority

9 Service Approach and Value Added ServicesWebtrieve™ / EcoOnlineData Management SupportTechnical BulletinsService InclusionsLaboratory QA/QC

10 Quality assurance program built for client needs

11 LogisticsandMaximisingSamplingEfficiency

12 Performingefficientlyandethicallyatalltimes

13 Industry Training

14 Research and Development, Innovation and AwardsRecent successes of the R&D programme

16 Major Clients and Relevant ExperienceEnvironmental ClientsWater ClientsMajor Projects

1Right Solutions • Right Partners

Core ValuesAs a company we can trace our history back to 1863, our core values drive the decisions we make today in building on this legacy.

ALS is the global benchmark for service and integrity

40 YEARS OF SUCCESSFUL

LABORATORY OPERATION

65+ COUNTRIES COVERED

BY THE GLOBAL NETWORK

13k+ 350+

SHANGHAI

CHATTERIS

LOUGHREA

STOCKHOLM

MELBOURNE

Company Overview

LABORATORIES AND OFFICES

COMMITTED STAFF

As a global leader in the testing, inspection and certification industry, ALS is focused on delivering high quality client solutions.

We provide services to government, multi-national companies, manufacturers, retailers, consultants, and mining companies across the world. ALS processes more than 20 million samples per year and is one of the largest TIC companies in the world.

At ALS we are committed to assuring our community by providing high quality, innovative, professional testing services to help our client make informed decisions. We support clients to ensure their businesses operate in the most efficient, environmentally and socially responsible, market competitive way possible.

Our global scale benefits clients through technical leadership, access to emerging technology and regulatory trends, and a large pool of technical experts. This is balanced with a local focus to provide ease of use and market specific knowledge and services.


At ALS we strive to provide clients with a service that meets and exceeds their expectations. Our commitment to good science and personal service is backed by a thorough and constantly improving quality management system. We are evolving our services to improve your ALS experience. When working with ALS, clients can expect:

� Service delivery and laboratory result turnaround to meet your project requirements. This includes rapid turnaround on projects which are time sensitive and critical.

� Dedicated client and project management to provide ease of use.

� Extensive experience and deep industry knowledge through working with a wide range of clients and programs.

� World class laboratory facilities to provide an environment that supports quality and accuracy, and

with a scale to run large client projects. � Technical resources to help solve problems. � Technology solutions to help manage your projects and

laboratory data. � Access to the latest analytical technology to achieve

required limits of reporting. � A global network that provides knowledge of emerging

regulatory trends, and is supported by the release of regular technical bulletins and social media posts.

� A commitment to safety as a priority

“ALS staff are always courteous, and I’m able to quickly reach analysts for discussions to tailor requirements to suit whatever problem I’m working on.”

CONSULTING FIRM

Benefits of using ALS for testing and analysis


“If I ever have questions about sampling or analysis, I go directly to ALS. The staff are extremely knowledgeable and helpful.”

MINING COMPANY

Laboratory Network

Regional laboratories are located in Bendigo, Geelong, Nowra, Newcastle, Mudgee, Traralgon, Townsville and Wangaratta. Service offices are located in Adelaide, Roma, Gladstone, Chinchilla, Wollongong, Darwin, and Mackay. Our Hyrographics team are located in Canberra, Mackay, Melbourne, Penrith and Rockhampton.

The network performs an extensive range of chemical, microbiological, radiological and biological analysis to meet the needs of local and regional clients.

In addition, a number of other service lines such as Geochemistry, Metallurgy, Coal, Oil Fuel & Coolant Analysis, and Oil & Gas provide support for local mining and industry clients in several regional centres.

Inter-office support and courier arrangements facilitate timely access to the full range of services and on-time delivery of results.

KalgoorliePerth

Alice Springs

Townsville

Brisbane

Sydney

Melbourne

Adelaide

Mount Isa

Gladstone

Mackay

Rockhampton

Newcastle

Canberra

Bendigo

Geelong

Wollongong

Emerald

Roma

Wangaratta

Traralgon

Darwin

Nowra

GunnedahMudgee

OrangeLithgow

Chinchilla

The ALS network includes 24 locations and continues to grow. Hub laboratory facilities are currently located in Brisbane, Canberra, Melbourne (Springvale and Scoresby), Perth and Sydney.

Key

Environmental

Inter-Divisional Support


Environmental OverviewALS is a growing and dynamic provider of environmental analytical solutions. High quality data, safety leadership, excellent quality systems, service integrity, technical excellence, strong innovation and R&D are what our clients both expect and receive. Our clients acknowledge the expert technical support, client service and training, which is why they continuously rate ALS so highly in Net Promoter Surveys.

Celebrating more than 40 years of experience in the Australian Market

As the largest and most diverse provider of commercial environmental analytical services in Australia, ALS caters to a number of distinct environmental market sectors including Occupational Hygiene, acid sulfate soil, acid mine drainage, air, dust, soil gas, coal steam gas, mine gas and fugitive emissions plus sediment and biota testing.

ALS is committed to timely service delivery and reliability, and delivering innovative, efficient and cost effective solutions to a broad client base. Our Australian environmental laboratory and field operations employ almost 900 professional and support staff including NATA assessors and Laboratory Approved Signatories, and individuals widely recognised as industry leaders. People

and knowledge are key priorities for ALS and as such, internal development programmes are routinely run to foster both technical and business skills. The global reach of ALS' environmental laboratory network extends to Asia, Europe and the Americas, which facilitates the sharing of world’s best practice and emerging analytical capabilities.

Our broad client base includes national, state and local governments, private industry, multinationals, utilities, major mining and resource companies. ALS is a strong supporter of industry associations such as AWA, ACLCA, CRCCARE and ALGA and regularly provides training and technical support for clients focusing especially on the development of graduates within the industry.

Environment � Site Assessment/Remediation � Mining Monitoring and Acid Rock

Drainage � Ambient Air/Soil Gas � Sediment & Marine Water Analysis � General Industry Water Quality

Monitoring � Waste Classification � Acid Sulfate Soils � Industrial Water (e.g. Coal Seam

Gas) � Occupational Hygiene � Coal Seam Gas testing plus

fugitive emissions � Coal Seam Gas sampling � Specialist POP testing - PFCs,

PBDEs, Dioxins, etc

Water � Drinking/Potable Water � Catchment Management/Water

Resource � Desalination/Recycled Water � Waste Water Treatment/Industrial

Water � General Water Quality Monitoring � Trade Waste � Landfill water quality monitoring � Sampling of Catchment/Drinking

Water � Biosolids

Hydrographics � Rainfall, weather and climate

monitoring � Water level flow and quality � Instrument supply and operation � Ambient air, dust and noise � Data collection, telemetry,

management and reporting � Remote Environmental Minesite

Monitoring � Flood Warning Systems � Waste Discharge Automated

Monitoring`


"ALS is easy to work with and although they have the full experience and support of a great big nationwide lab, it's nice to feel like you are dealing with your local lab."

ECOTOXICOLOGY COMPANY

Environmental Testing & AnalysisComprehensive Range of Capabilities and Services

The ALS network of NATA accredited laboratories, hydrographics operations and service centres across Australia provide efficient and local access for clients to leading capabilities.

� Asbestos (including Air & Tapes) � Diesel Particulate Matter � Dusts (inspirable and

respirable) including metals � Indoor Air Quality (Canisters) � PAHs and Pesticides in Air

� Respirable Crystaline Silica � Swabs and Wipes � VOCs in air � Welding Fumes � Ameoba � Oil Mist

� Acid Rock Drainage including Column leaches

� Acid Sulfate Soils – AVS, CRS and SPOCAS

� AOX (Adsorbable Organic Halides) � Asbestos � Bioavailable metals in Sediment � Coal Seam Gas Testing � Dioxins and Furans and co- planar

PCBs � Methyl Mercury � Organics in Ambient Air by Canister � PBDEs � Pesticides & Herbicides to ppt levels � PAHs to ppt levels in waters � OCPs to ppt levels to meet

ANZECC 99

� PFOS/PFOA, 6:2 FTS plus extended AFFFs

� Radionuclides � Sizing and foreign

material testing � Snap Sampling Analysis

Capabilities � Soil Gas � Speciated Arsenic and Selenium � Trace metals in fresh and saline

water � Ultra Trace Inorganics and Organics

in Sediment � Ultra Trace Perchlorate

and Explosives � Ultra Trace VOCs and SVOCs

Occupational Hygiene

Environmental In addition to a large range of routine services, ALS offers the following specialist capabilities:

ALS provides chemical, biological, physical, radiological and microbiological testing capabilities to the wider environmental industry including consulting, government, water, mining, waste, oil and gas, occupational hygiene and general industry sectors across Australia.


WaterALS provides chemical, biological, radiological, pathogenic and microbiological testing solutions to the greater water industry including all sectors from catchment and waste water to desalination and tap water.

HydrographicsALS can design, install, operate and maintain a wide range of environmental monitoring systems and utilise these to monitor physical and quality parameters. Major clients include water and mining sectors where real time data on weather, water levels, dust and flows are required to support business, quality and compliance decisions.

� Algal Toxins � Bacteroides � Blue Green Algae � Cryptosporidium and Giardia � Cryptosporidium Genotyping

and Infectivity � Challenge Testing of

Treatment Plants � Disinfection by-products � Geosmin/MIB � Haloacetic Acids

� Helminths � Microbial Source Tracking � Microtox � NDMA and extended

nitrosamines � Pathogens � Pesticides, Herbicides and PCBs to

ppt levels � Pharmaceuticals, Steroids

and Endocrine Disruptors � Quantitative Polymerase

Chain Reaction (qPCR)

� Radionuclides – Gross α & β, and Ra 226 & 228

� Sizings in water � Trace metals in fresh and saline

water � Ultra Trace nutrients � Ultra Trace Perchlorate

and Oxyhalides � Ultra Trace VOCs and SVOCs � Viruses

� Data collection, telemetry, management and reporting

� Rainfall, weather and climate monitoring

� Water level flow and quality � Remote Environmental Minesite

Monitoring � Instrument supply and operation

� Flood Warning Systems � Waste Discharge

Automated Monitoring � Ambient air, dust and noise

Market Sectors ServicedALS’ technically focused operations offer the largest combined range of analytical testing solutions to the Australian environmental industry. ALS R&D departments focus on technical leadership and developing solutions for emerging client needs.

An expansive laboratory network and comprehensive sample pickup and courier system facilitates customer access to a broad range of services, skills and expertise from almost any region in Australia. Our laboratories are NATA accredited to ISO 17025 and equipped with the latest analytical laboratory instrumentation to provide clients with reliable and timely results.


PPI ChartProfile: Environmental – AustraliaFinancial Year: April 2016 – March 2017Total score: 90.00%Staff hours (12 mth rolling

average): 1,238,307

Health, Safety and the Environment as a priority

ALS believes the meeting of its safety and environmental obligations is essential to our long-term success. The company imparts its safety and environmental values from the first day the employee commences work with the company and throughout their term as a valued employee.

We do this by: � Comprehensive safety training as part of the employee

onboarding process � Ongoing Training such as tool box talks, formal training

on core topics, regular whole staff site safety address, and personalised training where identified via risk assessments

� Integration with our day to day operations via our “safety first” program and BSI AS4801, OHSAS18001 and ISO14001 certified HSE management systems

� Auditing, reporting and review at all levels of the organization

ALS has a core value of “Safety as a Priority”. Being an employee of ALS is about putting safety first. This approach is identical for staff working in ALS Lima, Vancouver, Johannesburg, Hong Kong, or Sydney.

As part of this global approach, the minimum standard is driven by an ethic to deliver a consistently friendly and safe approach to work, regardless of differences in local laws.

The ALS HSE Minimum Standard requires each business to manage key risks by adopting the following:

� Ensuring health, safety and environmental resources are available;

� Ensuring managers are aware of their responsibilities; � Implementing a plan for managing injuries and site

emergencies; � Ensuring contractors work safely; � Ensuring that key safety information is available for all

staff to view; � Providing training on key safety risks; � Ensuring that staff have an opportunity to provide

feedback; � Ensuring that work areas are designed and maintained in

a safe manner � Ensuring that all incidents are reported so we can learn

from our experiences; � Completing a review of health and safety issues on a

regular basis; and � Ensuring that a monthly site audit of Safety issues is

conducted.

ALS is committed to a safe work culture. Our global minimum standard assists in managing health, safety and environment risks. ALS employs a team of Health and Safety professionals at both regional and corporate level to support continual improvement and best practice.

Fixed schedules are in place for auditing, reporting and review of the HSE management system by staff, supervisors, and management.

EnvironmentALS is committed to minimizing its environmental footprint. To support this goal, each laboratory adheres to relevant legislation in their jurisdiction for waste storage and disposal. Samples and wastes are recycled or disposed in an environmentally responsible manner. Containers and packaging are recycled wherever possible.

Lost Time Injuries (LTIFR)ALS continually tracks and strives to improve safety performance. Data was tracked regionally and globally with key information reported to staff and discussed at meetings and toolbox talks. The Environmental service line achieved three years and 4.015 million hours worked without an LTI in late 2014. The five year moving average LTIFR was 0.448 as at December 2017.

Positive Performance IndicatorsThe Positive Performance Indicators (PPI) System is designed as a proactive mechanism to continually improve safety culture.

The PPI resets at Zero on April 1 for leadership, training and programme with the goal of achieving a score of >90% by March 31st the following year.

The ALS Environmental Australia current score as at March 2017 is 90.00%.


True

Environmental

QA/QC Compliance Assessment to assist with Quality ReviewWork Order : ES1536784 Page : 1 of 4

:: LaboratoryClient Environmental Division SydneyAUSTRALIAN LABORATORY SERVICES

:Contact MR MARC CENTNER Telephone : +61-2-8784 8555

:Project TEST WORK ORDER Date Samples Received : 20-Nov-2015

Site : ---- Issue Date : 25-Nov-2015

----:Sampler No. of samples received : 2

:Order number ---- No. of samples analysed : 2

This report is automatically generated by the ALS LIMS through interpretation of the ALS Quality Control Report and several Quality Assurance parameters measured by ALS. This automated

reporting highlights any non-conformances, facilitates faster and more accurate data validation and is designed to assist internal expert and external Auditor review. Many components of this

report contribute to the overall DQO assessment and reporting for guideline compliance.

Brief method summaries and references are also provided to assist in traceability.

Summary of Outliers

Outliers : Quality Control Samples

This report highlights outliers flagged in the Quality Control (QC) Report.

l NO Method Blank value outliers occur.

l NO Duplicate outliers occur.

l NO Laboratory Control outliers occur.

l NO Matrix Spike outliers occur.

l For all regular sample matrices, NO surrogate recovery outliers occur.

Outliers : Analysis Holding Time Compliance

l NO Analysis Holding Time Outliers exist.

Outliers : Frequency of Quality Control Samples

l NO Quality Control Sample Frequency Outliers exist.

R I G H T S O L U T I O N S | R I G H T P A R T N E R

Our growth has been built on long-term relationships. Our clients are accustomed to receiving high quality data, technical support and excellent communication. This approach includes project and client managers, skilled and qualified client services teams, access to technical experts and a management team committed to service delivery.

Service Approach and Value Added Services

Webtrieve™ / EcoOnlineWebtrieve™ is a secure internet based system that allows direct access to data. Features include:

� Real-time access to analytical results as they are approved, including via iPhone (Webtrieve only)

� Remote downloading of analytical reports and method information

� Tools for data management, including merging multiple work orders and comparison to guidelines

� Rapid retrieval of reports, results, invoices and more.

Service InclusionsOur clients have access to a number of value-add services including:

� Preserved labelled containers with appropriately 'risk phrases'

� MSDS access � Eskies and ice bricks to facilitate sample chilling � Full Chain of Custody Protocols including

Receipt acknowledgement � Project management services � Expert technical advice, presentations and support � World class automated reporting to assist auditor review

and aid Data Quality Objective (DQO) compliance (see below)

� Industry training and Technical Workshops. � Technical EnviroMails™ � Industry training for graduates.

Data Management SupportALS has a proven record of assisting clients with data management system implementations including mapping to facilitate direct upload into client databases. ALS also provides:

� Leading tailored electronic data delivery formats including ESDAT, EQuIS and many tailored solutions.

� Legacy data in new EDD formats typically once developed to populate client historical databases.

Right Solutions • Right Partner

Brisbane • Sydney • Melbourne (Springvale) • Perth • Newcastle • Roma • Darwin • Adelaide • Townsville • Mackay • Gladstone • Wollongong • Nowra

Mudgee • Chinchilla • Emerald • Water Resources Group: Canberra • Bendigo • Geelong • Melbourne (Scoresby) • Wangaratta • Traralgon

EnviroMail™ #115

July 2017

Methods for the Determination of Legionella in Warm

Water Systems

Overview

On the 1 February 2017, it became mandatory for all Queensland

Health Hospitals with inpatients, Queensland Health operated

residential aged care facilities and licensed private health facilities

to have a Water Risk Management Plan. These plans are to include

a schedule for testing water for Legionella and other identified

hazards, and require that confirmed Legionella detections be

reported to the Department of Health within one business day of

detection. As per the amended Public Health Regulation 2005, a prescribed

test for Legionella

• quantifies the number of Legionella colony forming units

in the sample tested: and

• is carried out by an accredited laboratory and is

identified in the scope of the laboratory’s accreditation

ALS is accredited by the National Association of Testing Authorities

Australia (NATA) for the following:

• Sample collection

• Legionella spp. <1CFU/100mL

• Legionella spp. <10CFU/mL

• Rapid confirmation of Legionella by MALDI-TOF MS

METHOD AND LOR INFORMATION

ALS METHOD CODE

MM527/MW021 – AS 3896:2008 Legionella spp.

(incl L. pneumophila) (AS/NZS 3896:2008) – Standard Level

MM570 – Legionella spp. (incl L. pneumophila)

(ISO 11731-2:2004) – Low Level

LIMIT OF DETECTION

MM527/MW021 – <10cfu/mL

MM570 - <1cfu/100mL

MALDI-TOF MS Legionella Bio typing

ALS can provide rapid MALDI-TOF MS confirmation on both

standard level and low level Legionella culture methods.

Traditional methods of detecting Legionella in a water sample take

up to 10 days for the standard method and 12 days for the low-

level method. This involves using a cultural method incubated for

7 (standard) to 10 (low level) days, followed by biochemical

confirmation, which typically takes a further 2 to 3 days to produce

a confirmed detected result.

MALDI-TOF MS (Matrix assisted laser desorption ionization-time of

flight mass spectrometry) eliminates the 2-3 day confirmation

time, giving a confirmed Legionella result within minutes. This

means that confirmed Legionella results are available in 7 days for

the standard method and 10 days for the low-level method.

Figure 1 – Example of a confirmed Legionella spp. Mass

Spectrum from MALDI-TOF MS

MALDI-TOF MS uses Mass Spectrometry to measure a unique

molecular fingerprint of an organism. Specifically, it identifies

highly abundant biomolecules that are found in all microorganisms.

The characteristic patterns of these molecules are matched against

an extensive open database comprising thousands of individual

strains of micro-organisms to identify the organism to the species

level.

ALS in the United Kingdom was one of the first Environmental

laboratories in the world to validate MALDI-TOF technology for

Legionella and has characterised one of the world’s largest culture

collections for Legionella Species. This innovation led to ALS

Environmental being awarded the UK Combating Legionella

Supplier of the Year award in 2016.

Issue #03

July 2017

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Right Solutions • Right Partner | alsglobal.com

ALS recently completed a citywide project to provide Icon

Water, a water and wastewater public utility, with a new

District Metering Area (DMA) monitoring network. In total 42

locations throughout Canberra make up the DMA Network,

comprising 6 flow monitoring stations and 38 pressure

monitoring stations (Figure 1). The flow monitoring stations collect consumption trends in

the water supply drawn from key reservoirs across the ACT,

whilst 38 strategically placed monitoring locations show

pressure of the water mains, indicating supply pressure to

residential areas on a suburb by suburb basis. The pressure

data collected is used by Icon Water from an operational

perspective to manage leakage control, identify burst water-

mains, determine when supply reservoir head pressures are

low and provide accurate figures to ensure they are meeting

the minimum pressure requirements for the water supply

network.As the project was to upgrade an outdated DMA monitoring

network with leading-edge monitoring technology and

telemetry, ALS was faced with a number of challenges not

least of which was due to the size of the existing station

housings; requiring a custom compact retrofit to be designed

and installed.A new station enclosure removed the entire monitoring,

charging and telemetry systems from moisture ingress that

was present in the previous housings. The new updated

system utilises the Campbell CR200X data logger which

scans for changes onsite every 10 seconds and then stores

any data that sits outside set parameters. The majority of the

stations are powered by 240VAC mains with a battery backup

however, for some of the remote sites a solar powered option

was developed. Advances in cellular telemetry systems have enabled ALS

to develop ways of retrieving the data in real time through

the 3G modem via ALS Secure RADIUS Server. Data is

then automatically processed and stored in the ALS data

management software Hydstra (Figure 2), then sent to Icon

Water’s server for their application.

Figure 1. Installed pressure monitoring station

Figure 2. The plot demonstrates baseline water pressure in an ACT

suburb. It is influenced by residential water demand and the local

feeder reservoir’s level. The minor spikes in this trace are from

operational changes made by the Water Utility.

Reticulation Mains Monitoring in Canberra

Remote monitoring stations, delivering high quality data via telemetry networks are important

tools for water supply operators. Utilities can not only use remote data to ensure a quick turnaround

to resolve supply disruption but also identify distribution problems before disruption arises.

Technical BulletinsThese publications are designed to communicate technical developments and act as an educational resource. Sampling/preservation and analysis information on new or emerging contaminants of concern, publications, new technologies, guidelines and key industry information are routinely featured. Subscribe online, or download from the ALS website at www.alsglobal.com.

EnviroMailTM | HydroMail

Assessment to Assist Project DQO Evaluation and ReportingALS provides world class reporting including Certificates of Analysis, Quality Control Reports, QA/QC assessment for DQO reporting and in some cases, guideline comparison reports e.g. for waste classification. DQO assessment reports automatically summarise all aspects of the Quality Control Report plus several key quality assurance aspects. These reports assist data verification, significantly reducing validation time and assisting internal and external Auditor review.

Laboratory QA/QC


Quality assurance program built for client needsQuality Management SystemALS is committed to consistently providing quality data and service to satisfy the requirements of each client. ALS methodologies are designed to meet the regulatory needs of each market sector in accordance with relevant state and national guidelines.

ALS achieves and maintains its high standard through a quality system focus combined with documented policies and procedures. The system is supported by a dedicated team of highly experienced professionals who maintain the Quality Management System, conduct internal audits and proficiency programs (third party and intra-lab), staff competency and knowledge audits, control documentation, identify improvement opportunities and assist in training and compliance. External audits are also a key aspect of the focus on continuous improvement. ALS Environmental Division laboratories are ISO 17025 (NATA) accredited for testing and Hydrographics offices are ISO 9001 certified.

ALS employs a multi-layered approach to optimising quality including:

� Blanks and Duplicates � Matrix Spikes and Surrogates � Laboratory controls and Standard Reference Materials � Analyst comparisons and Blind samples � Long term participation in international Proficiency

Testing programmes � Final review and approval by a signatory

Many systems are in excess of the Australian industry standard. Key aspects include:

� Management of Change (MOC) procedures � Continual review MDL Studies � Nationally managed internal audit schedules � Quality Verification of Solvents, Containers, Rinsate

Water, Preservatives and Acids prior to use � Monitoring of fridges and workplace for potential

airborne contaminants.

ALS policy: � Generate scientifically sound and legally defensible data

� Provide high quality testing services in compliance with accreditation and regulatory requirements

Scheduled internal audits are performed on all quality management system elements. System audits are qualitative evaluations of all components of the laboratory systems. They determine if the measurement systems are being used appropriately. Such audits typically involve a comparison of the activities given in the QA Manual with those actually scheduled or performed and are conducted by a Quality Assurance Manager at each facility. Audit findings are used by ALS to improve process performance.

Staff AccreditationsThe development of staff and provision of industry support is important to ALS. Our team includes:

� Laboratory approved NATA equivalent signatories � 15 NATA technical assessors � 3 EPA Victoria approved analysts3 EPA Victoria approved

analysts.


With projects that ALS supports reaching every corner of this continent and often outer islands and seas, logistics is very important to ALS. Sample numbers from clients are approaching a million per annum with many having multiple containers. This makes for a lot of bottles.

These photos represent identical suites of analyses with old ALS bottles

(above) and new bottles (below) highlighting the manual handling

benefits.

What is equally important to ALS is that we constantly innovate to improve sampling efficiency for our clients. ALS miniaturisation projects have led the industry for the last decade with significant reduction in volumes.

Key outcomes for clients include: � Significant manual handling risk reduction � Improved sampling efficiency on low flow wells � Improved logistics and reduced freight costs � Removal of 50L, 44L then 36L eskies and no further

purchases of 32L eskies from supply to reduce further strain/sprain risks.

Collectively these changes have cut the weight of samples collected, handled and freighted by ALS clients by ~280,000kgs across Australia in 2012 and every year after.ALS is nearing the end of this project for waters however remains focused on the safety and efficiency of field operations and will support our clients through great science and great innovation. If we can facilitate our clients to sample a ground water monitoring event (GME) using a ‘six pack’ esky versus lugging a 26L esky we will do it. If field efficiency and best practice is important to you, please feel free to talk to us about your challenges so that we can strive to meet your needs and make ”last year’s impossible” a reality.

Logistics and Maximising SamplingEfficiency

To support our clients ALS offers the following:

� To support our clients ALS offers the following: � The largest network of laboratories in Australia

(12 NATA accredited) with the largest array of regional support staff and offices (another 7 sites).

� Local pickups and bottle delivery including packaging/ bagging into 'suites' or sampling locations to improve sampling efficiency

� The proven ability and add value by locating logistical staff remotely for major projects.

“ALS staff are always courteous, and I’m able to quickly reach analysts for discussions to tailor requirements to suit whatever problem I’m working on.”

CONSULTING FIRM


Performing efficiently and ethically at all timesALS is committed at all times to performing duties in efficient and ethical ways.ComplianceALS believes that meeting compliance obligations is a responsibility essential to its long-term success. The company is committed to adhering to all legislation relating to ALS operations. All ALS employees are responsible for complying with policies and procedures established to ensure that ALS fulfils requisite legislative requirements. Every employee, contractor, or agent of the company is held accountable to conform to the law and act ethically at all times.

ConfidentialityALS employees understand the importance of confidentiality and have implemented policies that ensure the protection of client information. Employees are required to sign and follow ethics, conflict of interest, and confidentiality policies. These agreements are required to ensure that all employees are aware of the following items:

� Laboratory policy regarding ethics and the standards of integrity that are expected of them

� The notion that they are free from any undue pressures that might affect the quality of their work

Client confidentiality ensures that procedures for sending test results by mail, facsimile, email, or electronically meet client requirements. Requests for records made by a third party must be accompanied by written consent from the client. All employees assure clients that confidentiality is observed at all times when presenting records.

System Integrity � Secure, virus-free system, including a firewall to protect data

� Back-up of all data

� Redundancy of major equipment and services

� Professionally managed and maintained

� LIMS (Laboratory Information Management System)


Over the last decade ALS recognised that many individual clients saw the lab as a ‘black box’ with samples dispatched and results obtained.

OverviewWhether an environmental consultant or an industry end user, your recommendations, & in many cases project budgets, are often reliant upon the performance of your analytical laboratory. Data quality can seriously impact (positively and negatively) recommendations, remediation strategies and ultimately your project outcomes. This Industry Training has been designed to support clients of environmental analytical laboratories. It will assist with communication, understanding and interaction with your laboratory experts.

TargeT audience‘Inside the Black Box’ is the first in a tailored series of Industry Training Seminars. The curriculum for this course has been constructed to enhance the knowledge base of industry participants particularly those with up to five years’ experience or those looking for a refresher.

whO shOuld aTTend? Graduate Environmental Scientists, Environmental Engineers, Chemists, Geologists & end users as well as other technical people.

cOnTenT & FOrmaTA full day program including interactive workshops and presentations.To facilitate group interaction, the number of participants per seminar will be restricted to 22. The program will include a laboratory tour featuring major instrumentation and demonstrating processes such as matrix spikes & duplicates to show why extra samples are needed.A certificate of participation, indicating course content will be provided.

BeneFiTs• Improved project preparation, continuance and delivery

(cost, timing and quality) • Increased transparency of laboratory processes • Greater understanding of method limitations • Increased ability to maximise quality and avoid the common traps

indusTry Training series - ParT OF yOur Training & develOPmenT PrOgram • Enhance/formalise your graduate/cadet Induction • Routine professional development

PrOgram - ‘inside The Black BOx’

module 1 Getting the most from your Laboratory Service Provider

module 2 Sample Preservation, Chilling and Holding Times – Tips and Traps

module 3 Field & Laboratory Techniques to Maximize Data Quality

module 4 Laboratory Quality Control & Quality Assurance

module 5 Understanding Guideline requirements (e.g. NEPM) and Interpreting Analytical reports

module 6 Laboratory Demonstration

module 7 Key Industry Drivers and Emerging Chemicals of Concern

module 8 COC workshop

gain an advantage by understanding the ‘black box’ that produces your data and learn how to maximise data quality.

Industry traInIng

OverviewWhether an environmental consultant or an industry end user, your recommendations, & in many cases project budgets, are often reliant upon the performance of your analytical laboratory. Data quality can seriously impact (positively and negatively) recommendations, remediation strategies and ultimately your project outcomes. This Industry Training has been designed to support clients of environmental analytical laboratories. It will assist with communication, understanding and interaction with your laboratory experts.

TargeT audience‘Inside the Black Box’ is the first in a tailored series of Industry Training Seminars. The curriculum for this course has been constructed to enhance the knowledge base of industry participants particularly those with up to five years’ experience or those looking for a refresher.

whO shOuld aTTend? Graduate Environmental Scientists, Environmental Engineers, Chemists, Geologists & end users as well as other technical people.

cOnTenT & FOrmaTA full day program including interactive workshops and presentations.To facilitate group interaction, the number of participants per seminar will be restricted to 22. The program will include a laboratory tour featuring major instrumentation and demonstrating processes such as matrix spikes & duplicates to show why extra samples are needed.A certificate of participation, indicating course content will be provided.

BeneFiTs• Improved project preparation, continuance and delivery

(cost, timing and quality) • Increased transparency of laboratory processes • Greater understanding of method limitations • Increased ability to maximise quality and avoid the common traps

indusTry Training series - ParT OF yOur Training & develOPmenT PrOgram • Enhance/formalise your graduate/cadet Induction • Routine professional development

PrOgram - ‘inside The Black BOx’

module 1 Getting the most from your Laboratory Service Provider

module 2 Sample Preservation, Chilling and Holding Times – Tips and Traps

module 3 Field & Laboratory Techniques to Maximize Data Quality

module 4 Laboratory Quality Control & Quality Assurance

module 5 Understanding Guideline requirements (e.g. NEPM) and Interpreting Analytical reports

module 6 Laboratory Demonstration

module 7 Key Industry Drivers and Emerging Chemicals of Concern

module 8 COC workshop

gain an advantage by understanding the ‘black box’ that produces your data and learn how to maximise data quality.

Industry traInIng

Program

Industry Training

Understanding laboratory quality, working well with laboratories and maximising the communication was challenging in a decade of high industry growth. Understanding all those preservation, headspace and filtering requirements and different rules for bottles was also challenging. What was also observed was that many field techniques had significant (sometime negative) effect on sample quality and therefore results.

After discussions with several auditors, major consultants and industry major clients a possible opportunity was identified in training field staff and new graduates in the machinations of laboratories and how to optimise quality and minimise potential resampling events or data quality qualifiers.

ALS made a commitment to develop a course with senior 'expert' presenters.

In the last two years ALS has had over 200 industry graduates, field staff and a few experienced industry professionals attend these courses. Attendees have originated from Consultant, Oil Company Majors, Mining Industry, Coal Seam Gas, and General industry sectors.

ALS is committed to continuing and expanding this training to raise quality and knowledge in the industry and support our valued clients. For further information please contact local ALS management.

Among the feedback questions ALS asks participants are:

“Would you recommend this to colleagues?” and

“Would you recommend this be included in graduate and refresher training programmes?”

Feedback to date on both of these questions is typically in the range of 95-99% "Yes!". Using a rating of 1 (poor) to 10 excellent, ratings for “worthwhile experience”, “met my training needs” and “overall value” typically average 8-9.5.

Phase two of this programme is just commencing and includes the new NEPM plus Asbestos and canister sampling topics.


CARE AwardIn 2013 ALS was awarded the inaugural CARE Award for innovation. This was judged across the entire Environmental industry in Australia. ALS testing innovation delivered:

� Improved quality � OH&S (manual handling) risk reduction � Improved efficiency and reduced sampling costs � Reduced carbon footprint � Reduced waste

In 2013 ALS was again a finalist in the CARE Award with the 'results to mobile phone' applications, again demonstrating the ALS' commitment to innovation leadership.

Research and Development , Innovation and Awards

Program objectives include: � Development of new products and services � Identification of emerging issues within industry

and provision of analytical solutions � Improvement of analytical method precision,

accuracy and Limits of Reporting (LORs) � Improvement of safety and efficiency

for clients and staff � Reduction of the ALS carbon footprint

and impact on the environmentR&D procedures, data generation, review and storage, and data validation and verification protocols have been vetted and are fully supported by NATA. This close cooperation with NATA and culture of discipline ensures new services are developed in a controlled and timely manner.

ALS employs dedicated R&D staff with the aim of delivering innovative business outcomes.

“The certificates of analysis are always clear and precise. The time frames to get price quotes and samples analysed are excellent.”

NATIONAL CHEMICAL COMPANY


Recent successes of the R&D programmeAlgal ToxinsALS has developed a full range of Algal toxin analyses including Cylindrospermopsin, Anatoxin, Microcystin, Saxitoxin and Nodularin groups/chemicals.

Part per trillion Organo-Chlorine Pesticide (OCP plus PCB) analysisALS has developed incredibly low testing capabilities to meet ANZECC 99% protection in fresh and marine matrices, setting new benchmarks in environmental testing LORs.

Part per trillion PAH analysis in waterALS has developed a very precise and accurate trace PAH method with Benzo(a)pyrene LOR at 1ppt. This provides a testing limit well below the benchmark limit of 10ppt benefiting drinking water protection.

Super Ultra Trace Pesticides and HerbicidesThis extensive range of approximately 100 organic analytes by LC/MS/MS provides clients with some of the lowest LORs (detection limits) available in Australia with many in the part per trillion (ppt) range.

Sampling and Analysis of Soil Gas Using CanistersInterest in Soil Gas has increased significantly as reflected in the Vapour and Soil Gas Investigations section of the 2013 National Environment Protection Measure (NEPM). ALS offers comprehensive accredited analyses to meet this guidance.

PPCPs, Endocrine Disrupting Compounds & SteroidsRecent global research has identified Pharmaceutical and Personal Care Products (PPCPs), Endocrine Disrupting Compounds (EDCs) and Steroids as contaminants of emerging concern (CECs) to humans, animals and the environment. These are analysed to ppt levels to meet 2008 Australian Guidelines for Water Recycling.

PFOS/PFOA & Extended AFFF'sALS provides accurate PFOS results in a variety of matrices from Water and Soil to pristine drinking water. ALS has several R&D projects occurring in this area to develop new capabilities and support PFC assessment and remediation. ALS also has leading capabilities in separation of eleven PFOS Isomers including accurate total PFOS quantification. New PFAS testing will include 28 parameters following a review of global requirements and testing trends.

Diesel Particulate Matter & Respirable Crystaline SilicaThese tests have been developed to support ALS clients in the Occupational hygiene sector. Full NATA accreditation has been gained on DPM – a key test for underground mining and and increasingly of concern in metropolitan vehicle tunnels.

TRH in Soil gas to meet NEPM including C16ALS has developed TRH analysis in Soil gas including quantification of heavier hydrocarbons to C16 in accordance with NEPM.

Analysis Of Infectious Enteric VirusesEnteric viruses such as adenoviruses and enteroviruses are a and may pose a significant risk to public health. The Australian Guidelines for Water Recycling recommend the use of adenoviruses and enteroviruses as “representatives of viral pathogens” for the validation monitoring of wastewater treatment processes.

Extractable Petroleum HydrocarbonsALS has developed an EPH test method in waters that improved accuracy and precision plus reduces false positive interferences from natural organic matter. This is designed to assist practitioners in resolving low level residual traces of natural or weathered organics.


Major ProjectsALS is a leading service provider for projects of State and National significance. Projects performed by the Environmental Division are varied in nature. Several are the largest of their kind undertaken in Australia and demonstrate our capacity and capabilities. The following are a selection of such projects:

� Melbourne Water � SEQ Water � Sydney Catchment Authority � Department of Water (WA) � Barwon Water

� Mt Isa Water Board � ACTEW Water � Hunter Water

Water ClientsGovernment and Government Owned CorporationsALS provides analytical services for the water resources sector to the largest range of Water Authorities and companies in Australia. Select organisations demonstrating the spread of clients include:

ALS has experience, skills, capabilities and a proven track record. A significant number of high profile clients within the environmental industry use ALS as their primary laboratory or for major projects of State or National significance. Our client base includes:

Major Clients and Relevant Experience

� BHP Billiton � Rio Tinto � Santos � ExxonMobil � BP Australia � QGC

� BHP-BMA � GlencoreXstrata � Origin Energy � Chevron � ToxFree

� AECOM � Cardno Group � CH2M � EES � ERM � GHD

� Golder Associates � WSP � Jacobs � SMEC � Coffey � Worley Parsons

Environmental ClientsMajor Industry ClientsALS provides analytical services to a large number of global and Australian mining and oil and gas companies. Select major clients include:

Major Environmental Clients

For further information or references please contact ALS management or customer services.

� Port Curtis Sediment Assessment � Orica Botany, Ground Water Monitoring � Former Lednez and Homebush Bay Remediation � Former Allied Feeds Remediation � AGL Mortlake (Gasworks) Remediation � Newstead Riverpark (Gasworks) Remediation � Hunter River Remediation � New Royal Adelaide Hospital Site Remediation � ExxonMobil Port Stanvac Refinery Site Assessment � Huntsman Chemical Site Assessment Melbourne � PFOS/PFOA and PFAS assessment at several major high

public profile confidential sites

“The people at ALS are always very friendly and accommodating. They are quick to respond, they have reasonable pricing, and quick turnaround. ALS is just all around a great company to deal with!”

HEALTH CARE FIRM


Services

Experience and expertise with many industriesALS provides a broad range of sophisticated, state-of-the-art services to a wide variety of market segments.

Aerospace & defenceAgricultureCivil InfrastructureCommodity tradingConstructionConsumer ProductsEnvironmental health & safetyFood safetyMarineMining & explorationOil & gasPetrochemicalsPharmaceuticalPower generationPulp & PaperSmelting & refiningTransportationWater

Industries

Ask your ALS consultant for more information about our other services.

The hub and spoke

nature of the laboratory network

within ALS means our capabilities and expertise

spans many testing, inspection and certification

services.ALS clients benefit from experts who not only offer

the highest levels of service, but can also draw on countless years of experience and knowledge within the

ALS ranks.

The following is a guide to the testing and analysis services that ALS is recognised globally for:

Coal QualityCommodity trade & inspection

Consumer productsEnvironmental testing

Food safetyGeochemistry

Industrial hygieneLaboratory design & buildMetallurgyOil, fuel & coolant analysisOil & gasPharmaceutical


HydrographicsBrisbane2 Byth Street (cnr Shand & Byth Street)Stafford QLD 4053P +61 7 3243 [email protected]

Canberra16B Lithgow StreetFyshwick ACT 2609P +61 2 6202 [email protected]

MackayUnit 2 / 20 Caterpillar DrivePaget QLD 4740P +61 7 4952 [email protected]

Melbourne (Scoresby)22 Dalmore DriveScoresby VIC 3179P +61 3 8756 [email protected]

Rockhampton140 East Street,Rockhampton QLD 4700P +61 7 4921 [email protected]

Sydney (Penrith)24A Lemko PlacePenrith NSW 2750P +61 2 4721 [email protected]

WaterBendigoc/- La Trobe University Bendigo, Gate 6(PO Box 106) Strathdale VIC 3550P +61 3 5441 [email protected] Byth Street (cnr Shand & Byth Street)Stafford QLD 4053P +61 7 3243 [email protected]

Canberra16B Lithgow StreetFyshwick ACT 2609P +61 2 6202 [email protected]

Geelong 49 Carr Street Geelong South VIC 3220 P +61 3 5226 9249 [email protected]

Melbourne (Scoresby) 22 Dalmore Drive Scoresby VIC 3179 P +61 3 8756 8000 [email protected]

NewcastleUnit 5, 585 Maitland RoadMayfield West NSW 2304P +61 2 4014 [email protected]

Perth10 Hod WayMalaga WA 6090P +61 8 9209 [email protected]

Sydney277-289 Woodpark RoadSmithfield NSW 2164P +61 2 8784 [email protected]

TraralgonC/- Gippsland Water, Hazelwood RoadTraralgon VIC 3844P +61 3 5176 [email protected]

Wangaratta 48 Faithful Street Wangaratta VIC 3676 P +61 3 5722 2688 [email protected]

ENV1

7-11

-03

AdelaideUnit 3, 1 Burma RoadPooraka Adelaide SA 5095P +61 8 8162 [email protected]

Brisbane 2 Byth Street (cnr Shand & Byth Street) Stafford QLD 4053 P +61 7 3243 7222 [email protected]

Chinchilla 20b Malduf StreetChinchilla QLD 4413P +61 7 4665 [email protected]

Darwin4/16 Charlton Court Woolner NT 0820P +61 488 073 [email protected]

Emerald 6-8 McCosker StreetEmerald QLD 4720P +61 7 4988 [email protected]

Gladstone46 Callemondah DriveClinton Gladstone QLD 4680P +61 7 4978 [email protected]

Mackay78 Harbour RoadMackay QLD 4740P +61 7 4944 [email protected]

Melbourne (Springvale)2 – 4 Westall RoadSpringvale VIC 3171P +61 3 8549 [email protected]

Mudgee1/29 Sydney RoadMudgee NSW 2850P +61 2 6372 [email protected]

NewcastleUnit 5, 585 Maitland RoadMayfield West NSW 2304P +61 2 4014 [email protected]

Nowra4/13 Geary PlaceNorth Nowra NSW 2541P +61 2 4423 [email protected]

Perth 10 Hod Way Malaga WA 6090 P +61 8 9209 7655 [email protected]

Sydney277-289 Woodpark RoadSmithfield NSW 2164P +61 2 8784 [email protected]

Townsville14-15 Desma CourtBohle QLD 4818P +61 7 4796 [email protected]

WollongongUnit 1, 19 Ralph Black DriveWollongong NSW 2500P +61 2 4225 [email protected]

Environmental

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Documents

Capability Statement - alsglobal.com ALS Capability Statement ... Sediment & Marine Water Analysis ... ppt levels Pharmaceuticals, Steroids and Endocrine Disruptors