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Booking Conditions YOUR CONTRACT IS WITH CAPE XTREME ADVENTURE TOURS CC The following Terms shall have the meanings set out below when used in these Booking Conditions: ‘Cape Xtreme’ - means Cape Xtreme Adventure Tours cc. ‘Holiday’ - means the Holiday booked by you or any person on your behalf. ‘Travel Agent’ - means any Agent through whom your booking with Cape Xtreme is made. ‘Force Majeure’ - means any circumstances which are unforeseeable which are beyond the control of Cape Xtreme 1. Your Holiday Contract (a) When a booking is made, the ‘cardholder’s name’ on the booking guarantees that he or she has the authority to accept and does accept on behalf of the party the terms of these booking conditions. A contract will exist as soon as we issue our confirmation invoice. (d) All brochure/website descriptions are made in good faith and every care is taken to ensure their accuracy. However, in some cases there may be an error or the brochure might be outdated. 2. Your Holiday Price (a) When you make your booking you must pay a non-refundable deposit of 20% of the total holiday price. The balance of the price of your travel arrangements must be paid at least 4 weeks before your departure date. If you book within 4 weeks of departure you must pay the total price of the Holiday at the time of booking. (c) Cape Xtreme reserves the right to raise or lower its prices at any time before you book the Holiday. Prices may vary in subsequent editions of brochures/websites and you should ensure that you look at the most recent edition. 3. If You Change Your Booking If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, we will do our utmost to make these changes but it may not always be possible. You may be asked to pay an administration charge per person and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. 4. If You Cancel Your Holiday You, or any member of your party, may cancel your travel arrangements at any time. Written notification by email from the ‘cardholders name’ on the booking or your Travel Agent on your behalf, must be received at our offices. Outside 30 days – 90% refund Within 30 days – 70% refund Within 48 hours – no refund Bad weather cancellation – 90% refund 5. If We Change or Cancel Your Holiday It is unlikely that we will have to make any changes to your travel arrangements. Occasionally we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you or your Travel Agent of them at the earliest possible date. Compensation will not be payable and we will not otherwise be liable to you if we are forced to cancel, delay or curtail or in any way change your holiday as a result of Force Majeure as detailed previously. 6. Our Liability to You

Cape Xtreme, or its employees, servants and agents can/will not be held responsible for any accident, injury, illness, death, loss or delay from any cause whatsoever sustained or suffered by any person during matters related to accommodating, transporting, sightseeing, and activities of any means whilst on our tour. 7. Personal Injury

We do not accept any responsibility if you or anyone in your party suffer death, illness or injury. You join our tours at your own risk. We will however assist you and do our very best to help in any way possible. 8. Disabled Clients

Due to the types of activities we will be partaking in, you agree that you are physically fit and capable of performing such activities. 9. Changes beyond Our Control

Cape Xtreme will do it’s best to keep all activities and tours running on the date said activity / tour is booked for. However if there are any changes beyond our control due to bad weather Cape Xtreme has the right to change the date of the tour / activity at anytime. If the client cannot change to another date for whatever reason, they will receive a 90% refund. If the client changes the date of their tour / activity to a date where the price of that tour / activity has increased, the client must pay in the difference in price between the increased price and the original paid price to be confirmed.