Capgemini and Oracle WebCenter: A Global Partnership

In collaboration with 2 © Copyright Capgemini 2011 All Rights Reserved

Capgemini Corporate Overview: Capgemini Group is one of the world’s largest Management and IT Consulting firms

Industry Revenue Distribution

Business Mix Transformation Consulting

Customer Relationship Management

Supply Chain Management

Finance Transformation

Architecture & Infrastructure Services

Package Implementation

Application Development & Integration

Applications Management

Infrastructure Management

Business Process Outsourcing

Local IT Services – Sogeti Hardware and Network Management

Our Services

Revenue and Personnel – Approximately $12.74 billion US dollars

– 100,000+ Employees

Geographic Revenue Distribution – 23.8% France & Morocco

– 19.2% North America

– 22.1% UK & Ireland

– 15% Benelux

– 19.9% Rest of Europe, Asia & Latin America

8%

39% 35.3%

17.7%

Consulting Services

Technology Services Outsourcing

Services

Local Professional Services

9.1%

27.7%

26.3%

13.3%

17.3%

6.4%

In collaboration with 3 © Copyright Capgemini 2011 All Rights Reserved

Enterprise Delivery Model (Solution Centre , Distributed Delivery Framework & Rightshore)

Data Management (Data Migration, Data Quality, Master Data Management)

ECM (Enterprise Content

Management)

Data Warehousing (Data warehousing and Bi

Infrastructure)

BI & Analytics (Reporting and Predictive

Analysis)

Core Capabilities

Information Strategy

Product Business

Performance Management

Risk Management

Regulatory Compliance Business

Engagement

Supply Chain

Customer & Channel

Insight

Financial Services

Energy, Utilities & Chemicals

Consumer Products & Retail

Telco Media &

Entertain-ment

Public Sector

Life Sciences

Manufac-turing

& Transport

Industry Solution layer

Capgemini’s Business Information Management Practice What is BIM?

In collaboration with 4 © Copyright Capgemini 2011 All Rights Reserved

FatWire, Oracle and Capgemini: A Growing Global Partnership

In 2010, Capgemini expanded its long standing EMEA Partnership with Fatwire to Global partnership; announced via Press Release in January 2011

Capgemini is the only global SI with FatWire Competency Centers, particularly offshore

Capgemini was a Silver-level Sponsor for FatWire’s Interact Global User Conference in Miami, Florida (November, 2010)

In recognition of its extensive Oracle expertise, Capgemini was named a Diamond level partner in June 2011, the highest possible ranking in the Oracle Partner Network Specialized program.

Oracle acquires FatWire (July 2011) and continues Capgemini partnership extending existing Oracle & Capgemini relationship with WebCenter Sites (FatWire) expertise.

"We are pleased to have Capgemini as a global services partner. We have confidence in their deployment capabilities, as evidenced by their numerous projects successfully in production. With WebCenter Centers of Excellence in Europe and India, a growing capability in North America, and their robust offshore and hosting capabilities, Capgemini is becoming a global partner of choice.“ -Jonathan Botter, VP, Global Partnerships, Oracle

In collaboration with 5 © Copyright Capgemini 2011 All Rights Reserved

Capgemini‘s Oracle WebCenter Practice At-A-Glance

Design, Implementation, Migration and Support

U.S., India, EMEA and South American teams to provide full follow the sun coverage on development and support

Specialized in Agile Development methodology and 3 month WCM project timelines

Additional team expertise in Search and Portal to provide full web platform expertise

Focus in the NA team on High Tech and Consumer products verticals

Certified resources and proven methodologies to deliver leading WEM solutions with Oracle

WebCenter / WEM Strategy

Managed Hosting

System Architecture

Implementation

Migration

Oracle partner with C-Level relationships with Oracle team

Relationship with Oracle professional services and support teams to provide deep access for troubleshooting

Joint lab and demo environments to pilot customer solutions

5+ yrs average industry experience

80+ WebCenter Resources Globally; 15+ Technically Certified on WebCenter Sites

Deep Oracle Partnerships

24 hour coverage globally

Architect BA / PM Developer Sys Admin

In collaboration with 6 © Copyright Capgemini 2011 All Rights Reserved

Capgemini Service Offering Overview WebCenter Implementation Program • Install, develop, and configure WebCenter

software • Migration of existing content or new website

design can be included • Capgemini can resell software where it makes

sense to do so

ECM/WEM Strategy Program • Work with customers to develop their strategy

for enterprise content management or web experience management.

• Can be focused on technical/architecture, content creation, or other focus areas as needed by the customer

“Migration” Services • Leverage Capgemini’s strong technical skills

and relationship with low cost offshore resources to drive WebCenter migrations

WebCenter Center of Excellence Program • Leverage Capgemini offshore resources and

hosting capabilities over a long term program duration of 3 to 5 years

• Convert capital projects to expense projects; ideal for expense-based marketing organizations

Reduce Costs, Increase Quality: • Reduced WebCenter application support costs and

increased quality with an higher degree of industrialization and a template based approach

• Increase Flexibility: • New project deployment capabilities and full

application support through Capgemini’s Rightshore® Distributed Delivery model

• Increase Speed: • Reduce development cycles and respond faster to the

business needs of stakeholders

In collaboration with 7 © Copyright Capgemini 2011 All Rights Reserved

Customer Centers of Excellence Leverage Other Capgemini WebCenter Centers of Excellence

Capgemini’s Center of Excellence approach combines a rapid deployment environment with maximizing out of the box functionality and retaining centralized control

Software Partner Alliances Partners and Solution Providers Special needs sourcing

Methodologies & Estimations Knowledge portal & community forums Automation tools for delivery cycle

Defined and Multiple career choices

Strong practice identity Training & Certifications Domain Specific Workshops New hire learning program

Hosting solutions Servers and Lab

Leverage Rightshore Leverage Partnerships

Custom applications and portals

Migrating content and applications into FW, SharePoint, and LifeRay

Web-based and Web Services based solutions

SOA applications Data Analytics and Reporting Solution

Center

of Excellence

Application & Content Migration

Dynamic Staffing

Talent Nurturing

KM, IP &

Innovation

Infrastructure

Custom Solutions

Pre-Built Governance Models Pre-built Solutions, Prototypes,

and Estimation Accelerators

& Governance

Alliances & Partnership

In collaboration with 8 © Copyright Capgemini 2011 All Rights Reserved

Case Study: SunPower External Website Capgemini helped SunPower transition from

a legacy web content management platform to a dynamic next generation platform for web experience management.

Site features integrated blog, FaceBook and Twitter integration, and multiple integrations with multiple third party applications

Full interface with salesforce.com for lead generation and tracking

Project deployed in four months with hybrid Capgemini onshore/offshore team

The new SunPower site was cited as a driver for the Total investment in SunPower; clearly identifies SunPower as the market leader in the green energy space

http://us.sunpowercorp.com

What’s Next At SunPower? Capgemini providing support and application

development services on an ongoing basis

Extending the investment to cover 13 additional websites in multiple languages

Use the website to directly reach retail consumers

In collaboration with 9 © Copyright Capgemini 2011 All Rights Reserved

Case Study: Community of Madrid Portals Capgemini developed and deployed a

comprehensive series of portals for Madrid residents that provides government and community information to residents, businesses and visitors to Madrid

More than 40 distinct portals, with Capgemini migrating more with the goal of all sites deployed in WebCenter

Currently a 3.5 year program (to-date) with up to 15 Capgemini resources supporting the initiative

One of the largest WebCenter Sites implementations globally

http://www.madrid.org

“Capgemini provided exceptional skills and professional competence in helping us develop and improve our portals. We are very happy to continue our collaborative partnership.” - Rafael Berriochoa, Director of Business Applications, Community of Madrid

In collaboration with 10 © Copyright Capgemini 2011 All Rights Reserved

www.capgemini.com

People Matter, Results Count