CARE Newsletter - November 2011

In this issue:

Page 4: Healthy Habits Corner

Page 6: 2011 William Volker Award Recipients

Page 9: ECHO Membership Drive

Page 12: Information Security Update

editor:Denise Charpentier VP, Marketing/PR

(816) [email protected]

layout/writer:

Mike RalstonDirector, Marketing/PR

(816) [email protected]

RESEARCH MEDICAl CEntER • A PUblICAtIOn fOR EMPlOYEES • nOVEMbER 2011

CARECOMPASSIOn. AttItUDE. RESPECt. ExCEllEnCE.

Rockhill Greens Planned on 13 Acres of Research Brookside Campus

A local Kansas City developer has purchased 13 under-utilized acres

of the Research Brookside Campus from Research Medical Center,

located at 6601 Rockhill Road.

The concept for the new development, called Rockhill Greens, is

an environmentally responsible community including residential

housing and commercial businesses, seamlessly integrated into the

existing medical uses that will continue to be offered on the Research

Brookside Campus.

The development will promote a healthy-living lifestyle and

sustainable design with parks, gardens, landscaping, and walking trails throughout the campus.

The total acreage of the Research Brookside Campus is approximately 25 acres. Research

Medical Center, part of HCA Midwest Health System, Kansas City’s largest healthcare

network, will retain the 6675 Holmes medical office building, the former hospital tower

building, and the connecting auditorium.

Some possible projects being proposed for the new development include assisted living and

independent-living senior housing, adult day care and memory care facilities, data center/back

office operations, market-rate townhouses or workforce housing, healthy-living themed retail

such as a restaurant, coffee shop, organic grocery store, health club, and other commercial uses

that embrace socially and environmentally responsible community development.

“We look forward to creating a unique mixed use community that focuses on a balance of

sustainability, community programming, and favorable returns for our investors,” says Kelley

Hrabe, president of The Net Giver, who will be the project manager for the development.

Tony Krsnich, vice president of Real Estate with Landmark Investment Group, leads the

investment team for the development. “We are Brookside residents and look forward to

redeveloping and integrating this project into the surrounding community,” says Krsnich.

(cont’d on page 2)

facebook.com/researchmedicalcenter

@ResearchMed

Environmentally responsible community will integrate residential housing and commercial businesses into existing medical uses of Research Brookside Campus

researchmedicalcenter.blogspot.com

11RESEARCH MEDICAl CEntER • A PUblICAtIOn fOR EMPlOYEES • nOVEMbER 20112

Rockhill Greens/Research Brookside Campus (cont’d from page 1)

Jackson Hill Thanks Rescuers Who Saved His Life

First responders who were first on the scene to aid 17-year-old Jackson Hill following a severe motorcycle accident on Highway 13 near Warrensburg, Mo., were recently reunited with Jackson and his family. On June 13, ambulances from Warrensburg responded to the accident which left Jackson without a pulse or blood pressure. In addition, the teen lost his right leg below the knee at the scene. Life Flight was called to transfer him to Research Medical Center’s Level 1 Trauma Center where he spent three weeks in the Intensive Care Unit and underwent multiple surgeries. Jackson has remained in the hospital, working on his recovery.

A huge thanks to the following individuals/departments involved in Jackson’s recovery: H. Scott Bjerke, MD, FACS, Dow Richards, MD, Jason Mlnarik, MD, Jacque Euritt, RN, and E.D/Trauma staff; Katherine Burton, RN, and Operating Room staff; Lori Spight, RN, and 4 West staff; Darinda Reberry, RN, and Intensive Care Unit staff; Michael Scott and CT, Angio and Diagnostic staff; Rob Schlicht and 2 North Rehabilitation staff; Jack Jensen and Lab staff; Blood Bank; and the Neuro/Ortho Unit on the 6th floor.

“We have been working closely with the development team for over three years now,” explains Kevin J. Hicks, chief executive officer of Research Medical Center and the Research Brookside Campus. “We are very pleased the result of this working relationship is an agreement to help develop the Research Brookside Campus into a first class sustainably-designed community.”

Research Medical Center, along with the support of HCA, Inc., continues to reinvest in the outpatient and emergency services offered at the Research Brookside Campus, reinforcing its commitment to providing a broad spectrum of healthcare services to the surrounding community.

“HCA Midwest Health System is proud to support the efforts of this community-based redevelopment project. We’re looking forward to expanding our healthcare services on the Research Brookside Campus to continue to grow and meet the needs of the community,” says M.L. Lagarde, president of HCA Midwest Health System.

First responders recognized during EMS ‘Great Save’ celebration

Jackson, with mother, Susan H. Scott Bjerke, MD, FACS, medical director of the Level 1 Trauma Center at Research Medical Center, presents Jackson

with a Superman T-shirt

Life Flight Eagle Crew(L-R): Robyn Cado, Jeanne Schmick and Marty Pinkham

Jackson Hill poses with members of the Johnson County Ambulance District EMS team(L-R): Cole Harris, Jeremey West and Jay Hall

Susan Hill hugs H. Scott Bjerke, MD, FACS, medical director of the Level 1 Trauma Center at Research Medical Center

Mark Rotert, RN, ICU, signs Jackson’s T-shirt

Photos courtesy of Phil Licata

RESEARCH MEDICAl CEntER • A PUblICAtIOn fOR EMPlOYEES • nOVEMbER 2011 3

HCA is currently developing an enterprise-wide Electronic Health Record (EHR) called hCare. A

key component of hCare is having a comprehensive, single view of a patient’s clinical data.

The hCare Clinician Portal is an electronic access point for physicians and necessary clinical

staff to view integrated patient information, clinical data, and access clinical information systems

through a user-friendly, intuitive interface. It is the entry point to our EHR.

At this time we are excited to announce the upcoming implementation of Horizon Patient Folder (HPF) and its integration with the

hCare Clinician Portal. HPF is a computer system that contains multiple functions and will house the patient medical record post

discharge.

Once in place, HPF will be the electronic permanent legal medical record post-discharge. From within the clinician portal

physicians and clinical staff will be able to manage incomplete records, electronically sign documents, and access post-discharge

documentation using HPF. The paper medical record will still exist prior to discharge.

What You Need to do

Staff Train the Trainer sessions will begin in early January 2012. Physician training sessions will begin the week of January 23,

2012. For access to Horizon Patient Folder (HPF) via the portal, you will need to have a user account set up and participate in an

introductory training session.

To learn more about training opportunities and user set-up sessions, contact Midwest IT&S, Physician Support coordinators at

(816) 276-4357 or [email protected] or [email protected].

Horizon Patient Folder Coming Soon!

Employee of the Month

Congratulations to LaGayle Braden, RN, 4 West Telemetry Unit, for being selected Employee of the

Month for October. Nomination comments by her co-workers include:

• “True asset to 4 West.”

• “Great preceptor to new hires.”

• “On the phone her voice exudes a big smile that can be “seen” by the callers.”

• “Infectious attitude.”

• “Has a talent to know when others are in need of assistance.”

• “Never complains.”

• “Always goes above and beyond the call of duty for staff, patients, and their families.”

• “A true example of how to go the extra mile without sacrificing care or satisfaction.”

LaGayLe Braden, rn • 4 West teLemetry Unit


Comprised of members of various departments, the Healthy Habits Committee’s goal is to support and encourage employees who want to live healthier and happier lives through physical, emotional, social, and intellectual growth. Healthy Habits has championed many grassroots initiatives since its inception in 2008. Research Medical Center was awarded the American Heart Association’s Gold Fit-Friendly Company award in 2009, 2010, and 2011 which recognized Research Medical Center for providing physical fitness and healthy eating options for employees, and for promoting a culture of wellness.

the WellNess GardeN The Wellness Gardens will

have additional gardens

this fall for next spring.

The gardeners from this

year met this month

to discuss ideas for the

gardens next year. They felt that overall the gardens were

a big success and they benefited from the gardening itself,

as well as the interaction with other gardeners and patients

and visitors who they encountered there. Please let Sue Funk

know if you are interested in having a garden. In order

to receive a garden bed, you need to commit by signing a

form promising to maintain it during the growing season.

Additional questions about the Wellness Gardens can be

sent to Sue Funk by calling (816) 276-4664 or sue.funk@

hcamidwest.com.

BiGGest loser - GettiNG iN shape for the holidaYs

After conversations with several supporters of the ‘Biggest

Loser’ Challenge at Research Medical Center, we are

announcing a format change that mirrors more of how

people manage their lives throughout the year.

• october 2011Started a four-week session - “Happy for the Holidays”

• January 2012Will repeat our 12-week competition

(Note: We had over 120 participants in 2011)

• June 2012Will have a four-week session - “Fun in the Summer”

Our goal for the changes is to keep our weight loss and

healthy lifestyle goals going for the entire year.

healthY haBits Committee promotes phYsiCal aCtivitY

The Healthy Habits committee

encourages 150 minutes of moderate

physical activity each week as part of

the American Heart Association’s (AHA)

Physical Activity Guidelines. Below is a

tip from the AHA that is displayed on

one of the signs on the outdoor Walking Path at Research

Medical Center.

“Brisk walking for 30 minutes a day can lower bad cholesterol (LDL) and high blood pressure.”

Brookside fitNess CluB Now that the weather is cooler, this is a great time to visit

the Brookside Fitness Club. It costs only $20 a month for

an employee membership. Your membership will give you

access to the pool, walking track, aerobic equipment, weight

machines and all classes in the pool and gym. With a yearly

membership of $200 you receive all these great benefits

plus three free personal training sessions, a value worth

$110.00. Come by and check us out!

fitNess CeNter at researCh mediCal CeNter

The Fitness center located at Research Medical Center

is also equipped with exercise equipment, weights and

treadmills. It is located on A-level near the elevators of

the 6420 Medical Office Building. It is available 24 hours

a day with secure access and dressing room and lockers.

For information, tours and applications, contact Raymond

Parsons at (816) 276-9201. Employee cost $4.00 per pay

period.

Submitted by: Jan Horton, Sue Funk, Susan Hendrickson

and Cheri Hampton

Healthy Habits Corner

Research Medical Center held its fourth annual Community

Leader Dinner on Thursday, October 20, again fulfilling a

spiritual and communal relationship between the hospital

and our faith-based leaders throughout the community.

Hosted by the Pastoral Care department at Research Medical

Center and under the coordination of ImamTaalib-ud-Din al-

Ansare, the program, dinner and entertainment were enjoyed

by all.

Distinguished Service Awards were presented by Kevin J.

Hicks, chief executive officer, Cyndi Johnson, chief nursing

officer, and Will McCarther, vice president community

relations for Research Medical Center. The awards honored

three categories – Nursing, Medicine and Community.

GiNa taYlor, rN, msN, received the nursing award for her

dedication to succeed in nursing. Beginning at Research

Medical Center as a certified nursing assistant over 20 years

ago, Gina obtained her master’s degree in nursing education

in 2010. Gina also provides extensive involvement in hospital

committees, professional associations, community activities,

health screenings and her church. Accepting the award for

Gina were her father and daughter.

edWard (ted) hiGGiNs, Jr., md, a vascular surgeon at

Research Medical Center, was honored with the award

for medicine. Dr. Higgins has received many physician

distinctions throughout the years including Super Doctor®

honoree, Doctor of the Year, Doctor of Distinction by the

Greater Kansas City Metropolitan Medical Society and

Distinguished Alumnus from St. Lawrence University. His

dedication to Research Medical Center is unyielding. He

exerts support from his staff, colleagues, the services and

health initiatives at Research Medical Center. In addition, he

is an advocate for multiple sclerosis and rides each year as

part of the Research Rough Riders at the Bike MS event in

honor of former colleague Dr. Dave Tomlinson. Attending

the dinner with Dr. Higgins were his wife Kim and daughter

Becca.

deaN audreY f. Bullard, dean of education for the Afrikan

Centered Collegium Academy (ACECC) received the

community award for the difference she has made in the lives

of numerous children through education. ACECC is a pre-

kindergarten through 12th grade early college high school

signature program. ACECC creates a unique educational

environment using culturally relevant teaching and learning

with high academic standards, rigor in the classroom,

dual high school and college credit courses, leadership and

character development. Dean Bullard is nationally recognized

for her expertise in African-centered leadership and holds

numerous awards and distinctions.

Entertainment for the evening was presented by Reggie

Watkins on piano as well as a dance troupe, Praise

Propulsion of St. James United Methodist Church.

Fourth Annual Community Leader Dinner Continues to Fulfill


Edward Higgins, Jr., MD, received the award for medicine from Kevin J. Hicks, chief executive officer

at Research Medical Center

Entertainment was provided by Praise Propulsion, a dance troupe from St. James United Methodist Church

Will McCarther, vice president of community relations at Research Medical Center, presented the community award to Dean Audrey F.

Bullard, from the Afrikan Centered Collegium Academy (ACECC).

Photos courtesy of Phil Licata


FiVe-year HoNoreeSMitzi BagshawMary BennyTracy BoogherJeffrey BoylanCaroline BurnettMihwa ChangJanet CummingsSteven EcholsErin FetterolfKristi FisherLaura FowlstonJennifer FrostStephen GarnerApril GlavasJulie GosnellKaren GrayKathy HemmePortia HensonCraig HopkinsBrenda HuntleyLaura HylandGinger JohnstonCatherine MapesMichel McPhersonLemont MeadeCassie MorrisonMary Ann MuehlebachMelissa NammavalyWesley PennyMelissa PollackHeather PulliamBrittany ReddySusan RichardsHeather Rivera CruzNancy RooksTracey RossSherilla SandersRebecca SaxtonJennifer SherrickRosamond SievertKelly SkinnerCindy SmithJessica SmithKeenan Spight

Pamela SpiveyAmy StewartJoanna SwartsCynthia TalleyPatricia TapangLori VitaleAshley WeltzBernadette WheelerNicole WickorenTimothy WilliamsKylie WilliamsonKellie Wood

teN-year HoNoreeSIsmail AbdulkareemErnest BanksMerlia BettsBruce CarpenterSusan Carr-DowellJeff ChungCindy ColbertHelen CookJennifer CooperSara DeLautourJackie DesouzaJoyce DunningSusan EitelMelissa EllisFlorence GithereGwyn GoldenValletta HaagarVal HammergrenBenita HendersonBethany HessLeslie KingNina LeeKim LewisTasha McClendonBarbara MillerTimothy MontgomeryLadrena MooreJulie MoralesCarla PeuserBonnie RiceBelinda Romines

Stephen SlackMaggie SmithLora SoetaertMyra VaughanBarbara VealJoe VlasakGlenna WardDebra WeemsLillie Young

FiFteeN-year HoNoreeSBeth AgnosCarlton BrownDeborah ChineyMissy ClarkMarquita DavisJoyce DorseyJeannette ErwinWayne FoutesSteve HendersonCaren HomerSandra JohnsonCourtney KellyZhanna LandyshevaJamesetta MillerLatrice MooreAmy MorfeldVincent NortonJoni RileyAnne SlyHilda SmithLori SpightWarren StarkNancy StephensChristina Taylor-RippergerAndrea TorlinaKay WilliamsDonna Zimmerman

tweNty-year HoNoreeSJanette BattsRoger BredehoftMichelle Bryant

Debbie CoddingtonNorma CouchCheryl EdwardsJim EggerBhanu GosaliaMichael GraysonRose Harrison-WeinbergGale HickenlooperRusty HindeJulia JavorekKathy JenningsDarrell KautzMadeline KinneyTess LaoruangrochJennifer LibeerClaudia MacheersJuan MarshallDevi Nandipati Angie NastasiEugenia NunnDonna PembertonRobert PetersonJoseph RickettsClare RockenhausGena SotoRonald StephensonValerie WallsJulie Wenderott

tweNty-FiVe year HoNoreeSLisa AbbickLaura BakerRosalie BarrecaJeanne BooneShirley CastonEddie ChatmonBrenda CollinsEllyn ConnorJeanice CounceKimberly CrowleySonya DavenportSharmon DoughertyRebecca FowlerDeborah FranklinTeresa Gaines

2011 William Volker Award RecipientsEach year Research Medical Center dedicates a day to its greatest benefactor, William Volker. He gave much of his time, energy and money to the Kansas City community, particularly educational institutions and service organizations. As Research Medical Center’s major benefactor, Mr. Volker is honored every year, along with those employees who have demonstrated loyalty to Research Medical Center.

On Oct. 27, Research Medical Center and Research Brookside Campus employees were recognized during a special ceremony at the Hyatt Regency Hotel. The following is a complete list of employees recognized for five-year increments of service.


Research Medical Center Earns ACR AccreditationResearch Medical Center has been awarded a three-year term of accreditation in stereotactic

breast biopsy as the result of a recent review by the American College of Radiology (ACR).

A breast biopsy is performed to remove cells — either surgically or through a less invasive

procedure involving a hollow needle — from an area in the breast suspected to be cancerous.

These cells are examined under a microscope to determine a diagnosis. In stereotactic breast

biopsy, a special mammography machine helps guide the radiologist’s instruments to the site

of an abnormal growth.

The ACR gold seal of accreditation represents the highest level of image quality and patient

safety. It is awarded only to facilities meeting ACR Practice Guidelines and Technical

Standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field. Image

quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are

assessed. The findings are reported to the ACR Committee on Accreditation, which subsequently provides the practice with a

comprehensive report they can use for continuous practice improvement.

The ACR is a national professional organization serving more than 34,000 diagnostic/interventional radiologists, radiation

oncologists, nuclear medicine physicians, and medical physicists with programs focusing on the practice of medical imaging and

radiation oncology and the delivery of comprehensive health care services.

Denise GassDennis JohnsonJean KriegDorothy NettersEstella PengelleyPatricia RomeCarol RoweLinda ShankleLinda TankersleyCheryl VanniceTammy WurtzDenise Zeikle

tHirty-year HoNoreeSCindy AndersonLucy ArmstrongJB BrownPamela CaldwellLisa CarderJoyce CarterWilla CarterPatsie CunninghamClara DavisBecky DowellCindy Edwards

Fred Foster JrCarol GerltTheresa GulickRick HallRussell Harper JrLorna JohnsonDawn LumpkinSheryl MaxRita RobersonKaren SchickSharon K. SnowSusan WadeDiane WienJoyce WingerCelia Yap BanagoLinda Yoakum Lisa Young Boylan

tHirty-FiVe year HoNoreeSDee DrakeCarol ElyamaniBarbara FarrellBillie GouldNancy HodesDenise JohnsonDorothy Partin

Leslie RogersTeresa TeefeyChristi VanBuskirk

Forty-year HoNoreeSJoyce AkpolugheKay KingAnn LewisPhyllis LoveMarianne VespaVessie WilliamsTrish Winkelbauer

FriSt award HoNoreeSRusty Hinde, RNPaul DrummWillie Lawrence, MD

2011 William Volker Award Recipients (cont’d from page 6)


sim maN

The HCA Midwest Division now has a Sim Man! Thanks to a grant, the Division office has a fully interactive simulation mannequin that is housed at Menorah Medical Center. Various scenarios can be used with the mannequin responding in realistic ways. Once completed, a summary of events can be printed for debriefing. The official open house for Sim Man is November 2. If anyone is interested in using the Sim Man, contact the Clinical Excellence department at Ext. 4108.

holidaY hours

The Clinical Excellence department will be closed on November 23, 24, and 25 for Thanksgiving and will not be conducting BLS or ACLS check-offs during those days.

listeN aNd learNs

Please join us on November 10 from 7:30-8:30 a.m. in the Auxiliary Room as Theresa Milton discusses diabetes during Listen and Learn. The discussion will also be held on November 17 from 1-2 p.m. in the Auxiliary Room. Continuing education hours will be provided.

leGal doCumeNtatioN Class

There will be a two-hour required Legal Documentation class on the following dates:

• November 8: 8-10 a.m. - Classrooms J/K• November 29: 3-5 p.m. - Classroom J/K• December 13: 8-10 a.m. - Classroom J/K

This class is required of PRECEPTORS to maintain their preceptor status.The class is mandatory for all charge nurses, clinical nurse managers and directors.

The class will be open to all other staff as seating is available. To register for the course, call Stacie Underwood at Ext. 4108. You will need to provide her your name, unit and role (i.e. preceptor, charge nurse, etc). 2.0 MONA contact hours will be provided.

shared GoverNaNCe appreCiatioN Breakfast

The annual Shared Governance Appreciation Breakfast will be held on December 9 in meeting rooms 3-4 from 7:30-9:30 a.m. All council members, chairs, and co-chairs are invited to attend.

sChool at Work®Clinical Excellence is pleased to announce the start of the 2012 School at Work® program. The following employees will be attending: Mildred Crawford, Nutritional Services; Jimmy Dailey, Research Psychiatric Center; Dianne Fletcher, ICU; Rachel Hagerman, Research Psychiatric Center; Lorenzo Hughes, Environtmental Services; Cherita Murray, Nutrition Services; and Eugene Rozell, Nutrition Services.

harvesters CommuNitY food NetWork

Congratulations to the Pharmacy department for winning the Third Quarter Harvesters Collection with 120 items donated. Please note that we are collecting for the Fourth Quarter until Dec. 31.

Clinical Excellence Update

NoVember 4: neonatal Education Symposium @ Overland Park Convention Center. for more information, contact Marian Kaplan at (913) 541-5563.

NoVember 5: Research Royal Rebound @ the College basketball Experience. Call (816) 276-4218 for more information.

NoVember 11: 14th Annual Stroke Symposium @ InterContinental Hotel, 8 a.m.-4:30 p.m.

NoVember 17: Rockhill Greens Groundbreaking Ceremony at Research brookside Campus, time tbA.

NoVember 17: March of Dimes World Prematurity Day.

NoVember 22: Joseph Roh, MD, Dedication Ceremony @ Research Medical Center, Operating Room 3, 3-5 p.m.

U P C O M I n G

Events


ECHO Membership Drive

facebook.com/researchmedicalcenter

@ResearchMed

Nearly 500 Research Medical Center employees contributed to the 2011 ECHO Team

(Employees Contributing to Help Others) Membership Drive. To celebrate the success of

this year’s campaign, The Research Foundation hosted a reception on the 1 North Patio.

The annual event was established to create the Employee Assistance Fund for Research

Medical Center employees, providing emergency financial assistance for rent/mortgage

payments, utilities, food and other special needs. Since the fund was created in 1994,

more than 1,800 Research Medical Center employees have received assistance.

researchmedicalcenter.blogspot.com

Research Medical Center, with the support of HCA Midwest Health System, served as

presenting sponsor of the Kansas City Black Expo, held September 16-18 at Bartle Hall

in Kansas City. Gina Taylor, RN, MSN, coordinated staffing for the Research Medical

Center booth and provided hundreds of blood pressure screenings to the community

as well as risk assessments for stroke. The event was well attended, drawing more than

20,000 people. In addition to the medical and dental mall with screenings and services

available to attendees, the Expo offered shopping, entertainment, a children’s play area,

and business networking opportunities.

Kansas City Black Expo

American Diabetes Association Encourages Americans to Help Stop Diabetes

The American Diabetes Association is leading the fight to

stop diabetes and its deadly consequences and fighting for

those affected by diabetes. The Association funds research

to prevent, cure and manage diabetes; delivers services to

hundreds of communities; provides objective and credible

information; and gives voice to those denied their rights

because of diabetes. Founded in 1940, its mission is to

prevent and cure diabetes and to improve the lives of all

people affected by diabetes.

During American Diabetes Month in November, the American

Diabetes Association will be communicating the seriousness

of diabetes and the importance of diabetes prevention and

control by paying tribute to those who have raised their

hand and work to Stop Diabetes® every day. People, places

and programs that are working hard to change the future

of diabetes will be highlighted. At the same time, Americans

will be rallied to join these champions in the Stop Diabetes®

movement by pledging to take actions against diabetes at

facebook.com/AmericanDiabetesAssociation.

With nearly 26 million children and adults afflicted with the

disease in the U.S. and an additional 79 million at risk for

type 2 diabetes, diabetes has reached epidemic proportions.

Recent estimates project that as many as 1 in 3 American

adults will have diabetes in 2050 unless we take steps to Stop

Diabetes®.


11RESEARCH MEDICAl CEntER • A PUblICAtIOn fOR EMPlOYEES • nOVEMbER 2011 11

Social networking sites are everywhere. There are countless

ways to communicate and share ideas and opinions

online at social media and networking websites such as

Twitter, Facebook and YouTube. Because technology has

changed the way we are “connected,” it’s important that

we rethink how this affects our greatest responsibility –

caring for our patients. A formal policy, Appropriate Use of

Communications Resources and Systems, (EC.026) available

on Atlas or from your director, was developed by HCA

with guidelines to clearly state how we can work together

to respect our patients’ right to privacy and maintain our

facility’s reputation.

persoNal use of soCial media

HCA respects the right of employees to participate in blogs

and use social networking sites during non-working hours

and does not discourage self-publishing or self-expression.

Employees are expected to follow these guidelines and

policies to provide a clear distinction between you as an

individual and you as an employee.

• Personal responsibility. You are personally responsible

for your commentary on social media. You can be held

personally liable for commentary that is considered

defamatory, obscene, or libelous by any offended party,

not just HCA.

• Non-threatening. Employees should not use blogs or

social networking sites to harass, threaten, discriminate

or defame employees or anyone associated with or

doing business with HCA.

• disclaimer. When you identify yourself as an employee

of Research Medical Center, some readers may view

you as a spokesperson for Research Medical Center.

Because of this possibility, you must state that the views

expressed by you through social media are your own

and not those of the Company.

• Privileged or Confidential information. Employees cannot

post on personal blogs or other sites that contain the

logo of Research Medical Center. Employees cannot

post Company-privileged or confidential information,

including copyrighted information, Company-issued

documents, or patient protected health information.

• workplace photographs. Employees must follow

Research Medical Center’s policy regarding photos

taken in the workplace.

• advertising. Except as authorized or requested by

Research Medical Center, employees may not post

on personal blogs and social networking sites any

advertisements or photographs of Company products,

nor sell Company products and services.

• Patient information. Do not use your personal social

media account to discuss or communicate patient

information with one of your patients, even if the

patient initiated the contact or communication. Always

use Company-approved communication methods when

communicating with patients about their health or

treatment.

Employees are reminded that they should have no

expectation of privacy while posting information to social

networking sites. Postings often can be reviewed by anyone,

including Research Medical Center or HCA employees.

All employees are urged to report any known, possible,

or suspected violations of policies to your director, HR

Director or Liz Tremain, Facility Privacy Official and Ethics

Compliance Officer, at Ext. 3306 or to the Ethics Line (1-

800-455-1996). Reports of violations will be investigated

and may result in disciplinary action.

Please use common sense and think before you post. If you have any questions, please contact:

liz tremaiNFacility Privacy Official & Ethics Compliance OfficerResearch Medical CenterExt. 3306

Social Media in the Workplace

11

stop - kNoW the risks

Cyber risks and threats are real: Every three seconds an identity is stolen. Cybercrime has surpassed illegal drug dealing as the

No. 1 criminal moneymaker worldwide. An unprotected computer can become infected within four minutes of connecting to the

Internet.

Before you use the Internet, take time to understand these four risks that significantly impact you, your family, our patients, and

our company:

tHreat deFiNitioN Key PoiNtS StoP

Identity TheftIllegal use of someone else’s personal information in or to obtain money or

credit

Can happen to anyone of any age in any location

Can easily occur if you don’t protect personal information

Stop and think about who can see the information you post online. Are you giving

access to your, someone else’s, or the company’s information to total strangers?

Phishing Scam by which an email user is duped into revealing personal or confidential information that the scammer can use

illicitly or fraudulently

May take the form of an authentic-looking website or email

Increasing and becoming more sophisticated

Stop and learn how to catch a “PHISH”. If an email asks for personal information, contains

hyperlinks or attachments, has inaccurate information, comes from a suspicious sender, or wants you to hurry up and respond – stop and verify the request before you click a link, open the attachment, or forward or reply the email.

Cyber BullyingElectronic posting of mean-spirited

messages about a person, often done anonymously

Threats many people face from their peers – not strangers

Incidents can go “viral” and can have serious, including fatal, consequences

Stop before you say or do anything online that you wouldn’t say or do in person. Words that you write and the images you post have

consequences offline.

Cyber PredatorsPeople who search online for other

people in order to use, control, or harm them in some way

Use the Internet as a tool to find their victims

Stop and make sure you know who you or your kids are “friending” and “connecting” with on the Internet. The person with the most friends

does not win.

By learning more about Internet risks and incorporating STOP. THINK. CONNECT. into your online routine, you will be doing

your part in protecting yourself, your family, our patients, and our company. Please use common sense and think before you post.

If you have any questions, please contact:

liz tremaiNFacility Privacy Official & Ethics Compliance OfficerResearch Medical CenterExt. 3306

Information Security UpdateCyber threats affecting you, your family, our patients and our company


Documents

CARE Newsletter - November 2011