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Career Orientation—2nd Edition
Unit 5:
Succeeding On the Job
Objective 1 - Good Employee Cooperation Initiative Honesty Willingness to
learn Follow directions Neat; good
grooming Pleasant
Professional Polite Patient Punctual Good attendance Dependable Enthusiastic Accepting
Objective 1 - Good Employee cont.
Loyal Sense of humor Positive Not jealous Tactful Interested
Did You Know?
The first impression you make with co-workers and employers is often the lasting one. Be sure it is a good one.
Objective 2 - First Day
Arrive early Listen Friendly, but on
task Courteous Not nervous Learn Report your
mistakes
Think Be interested Keep a neat work
area Avoid clock
watching Learn rules and
regulations
Objective 3 - Employee Handbook
Company information Basic workday information Wage information Benefits information Safety and health issues Communications Company rules
Objective 4 - Getting Along with Supervisors Accept
supervisor’s authority
Ask for more responsibilities
No flirting Respect products,
supplies Do not pretend to
know all
Learn from all supervisors
Be considerate and polite at all time
Objective 5 - Getting Along with Co-Workers Introduce yourself Be pleasant,
cheerful, friendly Learn co-workers’
names, interests Greet or at least
smile at others Listen, ask, thank Say good-bye,
wave, nod
Do not force yourself on others
Join social groups, teams
Realize that young or new employees may have fewer privileges
Cooperate, help others
Keep positive attitude Show a sense of
humor
Objective 6 - Reasons for Losing a Job
Poor human relations and attitude
Lack of technical knowledge
Low dedication to work ethic
Objective 7 - Positive Work Ethic
On time (punctual)
Neat, dressed appropriately
Limited visiting on the job
Good attendance, no surprises for employer
Keep busy Stay poised Professional Communicate
effectively
Tip
Try to learn something new each day. New equipment and new techniques are being tried each day, and you can be the most up-to-date worker if you will be receptive.
Tip
The more you know about your job and profession, the happier you will be. If you want to further your education and training, set realistic goals and work to attain them.
Objective 8 - Personal, Social, Business Ethics
Personal ethics Define Examples?
Social ethics Define Examples?
Business ethics Define Examples?
Words You Should Know: Job stress – harmful physical and
emotional responses that happen when the requirements of the job do not match the capabilities, resources, or needs of the worker
Ergonomics - the science of fitting workplace conditions and job demands to the capabilities of workers
Objective 11 – Conditions That Can Lead to Stress
Design of tasks Management style Interpersonal
relationships Work roles Career concerns Environmental conditions
Objective 12 - Warning Signs
Difficulty concentrating
Headache Job dissatisfaction Low morale Short temper Sleep disturbances Upset stomach
Objective 13 - Managing Time and Stress
What are ways that you can overcome stress (“stress-busters”)? . . .
What methods of time management can you use to balance multiple roles and reduce stress? . . .
Objective 15 – Leader Characteristics
Creative
Enthusiastic
Flexible
Inspirational
Optimistic
Organized
Self-confident
Skillful communicator
Understanding
Well-informed
“It is amazing what you can accomplish if you do not care who gets the credit.” - President Harry S. Truman
Objective 16 - Becoming a Leader
Become a follower first Develop a healthy self-concept Learn by doing Make a good first impression Receive education and training Seek advice and support
Objective 17 – Demonstrate Leadership
Following the rules Carrying out assigned responsibilities Cooperating with others Displaying common courtesies Respecting other’s property Showing respect for others Volunteering to serve on projects Other ways?
Objective 20 - Business Etiquette Guidelines During a business meeting
Body language Clothing Communication Manners
On the telephone Manners Voice
Objective 20 - Business Etiquette Guidelines cont.
During a business lunch Complete the guidelines from the
video and/or discussion
Objective 21 - Asking for a Raise
Know…
Time…
Know if…
Be honest with…
Make…
Take…
Explain…
Thank…
Leave…
Ask…
Objective 22 - Treating a Customer Greet customers… Let customers
know… Show interest by… Ask questions to… Provide answers
by… Treat customers…
Be… Keep _____ and do
not… Do not socialize with
_____ when _____ Do not let _____
interfere with serving customers
Treat each customer as…
Give …
Unit Review: 1. Name 15 characteristics of a
good employee.
2. How would you advise someone to handle the first day on the job?
3. List 8 items commonly included in and employee handbook.
Unit Review: 4. List 4 ways to get along with a
supervisor.
5. What are 8 ways to get along with co-workers?
6. What are the 3 basic reasons that people lose jobs?
Unit Review:
- by being punctual?
- by appearing neat and appropriately dressed?
- when visiting on the job?
- when missing work?
- by keeping busy?
- by staying poised?
- by being professional?
- by communicating effectively?
7. How could you communicate a positive work ethic . . .
Unit Review: 8. How are personal, social and
business ethics different?
9. How could management style contribute to stress at work? How could interpersonal relationships contribute to stress?
10. Name 4 warning signs of job stress.
Unit Review: 11. How can you manage time and
stress? - by using “stress busters”? - by using time management
methods?
12. Name characteristics of a leader.
Unit Review: 13. List steps you can take to become a
leader.
14. What are some ways to demonstrate leadership?
15. How do the following contribute to proper business etiquette?
- body language - communications - voice - clothing
Unit Review: 16. Name 6 things to remember
when asking for a raise.
17. List 8 guidelines for treating a customer.
Unit Review:
A. relating to what is good or bad; having to do with moral duty and obligation
B. harmful physical and emotional responses that happen when the requirements of the job do not match the capabilities, resources, or needs of the worker
C. the science of fitting workplace conditions and job demands to the capabilities of workers
18. MATCH: ergonomics job stress ethics
Career Orientation—2nd Edition
Copyright 2007Curriculum and Instructional Materials
Center,Oklahoma Department of Career
and Technology Education