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Career Skills for the Social Work Professional Prepared for SW 485 Mike Major, SPHR Director Career Services. Who is your competition?. www.svsu.edu/careers. Winning Résumés. www.svsu.edu/careers. What is the purpose of a resume?. www.svsu.edu/careers. Value Proposition. - PowerPoint PPT Presentation
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Career Skills for the Social Work Professional
Prepared for SW 485Mike Major, SPHR
DirectorCareer Services
Who is your competition?
www.svsu.edu/careers
Winning Résumés
www.svsu.edu/careers
What is the purpose of a resume?
www.svsu.edu/careers
What will you bring to the organization?
Do you have the skills necessary to do the work?
Do you have the experience that the organization desires?
Value Proposition
www.svsu.edu/careers
Layout Primer Eyes tracing
Down From left to right
Use of bold Use of italics White space Clear headings No large text blocks Use of bullets
www.svsu.edu/careers
Name and Contact Information Objective Education Relevant (Fieldwork) Experience Work Experience Community Involvement &
Accomplishments References
Standard Resume Headers
www.svsu.edu/careers
Susan Student7400 Bay Road
University Center, MI 48710(989) 222-2222 (Cell) (989) 555-5555 (Home)
[email protected]://MikeMajor.foliotek.me
*cell only is appropriate
Name and Contact Information
www.svsu.edu/careers
www.svsu.edu/careers
Objective/Personal Summary Be sure that it is customized specifically for each job that you are applying for “To apply my exceptional interpersonal,
creative and teamwork skills as a social worker.” Too Vague
Study the Job Description to see what qualities they are looking for and accentuate those aspects of your professional capabilities www.svsu.edu/careers
Objective/Personal Summary “To apply my exceptional leadership,
interpersonal, and teamwork skills as a court services liaison with the Underground Railroad.”
Being very specific in an objective statement is helpful when resumes go into a CENTRALIZED HR office with DECENTRALIZED hiring managers
www.svsu.edu/careers
It’s not always required. If you use one, make it count.
Objective
www.svsu.edu/careers
What is most important? Standard format
Bachelor of Social Work Anticipated: May 2015
Saginaw Valley State University, University Center, MIMinor: Political SciencePresident’s List: Eight semestersDeans’ List: Fall 2008, Winter 2009GPA: 3.55
Education
www.svsu.edu/careers
Importance of Effective Bullet Statements “A picture is worth 1,000 words”
Paint a picture in the employer’s mind
Statements should be clear, concise and detailed
“Presented to a group of students” vs.“Presented to a group of 35 college freshmen”
www.svsu.edu/careers
If this is like your resume, come see us!Fry CookMcDonald’s Restaurant
Helped customers Stocked shelves Used cash register Cleaned store Dealt with complaints
Referred to as “Level 1” Not very impressive Tasks implied by the title Add no value to resume
www.svsu.edu/careers
It is our recommendation that you do not use Level One bullet statements at any time on your résumé.
www.svsu.edu/careers
This is a little better, but still not great - Crew MemberMcDonald’s Restaurant Assisted customers in a warm and friendly
manner Stocked shelves during down times to ensure a
professional environment Processed financial transactions through the
cash register in a fast and efficient manner
Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction
Referred to as Level Two Explain how or in what way you perform level
one tasks exceptionally well Additional duties that you initiated?
www.svsu.edu/careers
While it is acceptable to use Level Two bullet statements from time to time, you will not want to rely on these to earn you an interview.
www.svsu.edu/careers
“Say More with Less” Level Three Describe accomplishments and achievements Increase something good or decrease
something bad? Employers want individuals who will make a
difference Measurable
Created effective displays which increased monthly sales by 200% in a two-month period
Crew MemberMcDonald’s Restaurant
Earned Crew Member of the Month in June 2012 for consistently providing outstanding servicewww.svsu.edu/careers
Bullet Statements for Social Workers Speak the language of your profession
Served on a team of volunteers that investigated alleged misconduct of service recipients
Observed a multi-agency task force to reduce violent crime throughout the Saginaw City area (possibly your internship?)
Promoted to a part-time paid position from unpaid intern within six months of service
Conducted interviews with assault victims in a hospital setting within hours of their attack
www.svsu.edu/careers
What is most important? Use previous experiences that are relevant to the position you
are applying for: Acceptable format:
Social Work Fieldwork Experience Aug.2012-May 2013Innerlink, Saginaw, MI• Maintained case management for Transitional Living youth which included
Person-Centered Service Plans, counseling sessions, life skills training, scheduling appointments, transportation to/from locations, and tracking medication activity (this bullet is still too long)
• Prompted a change in the initial assessment to add a question about current medications
• Attended related professional and educational conferences along with several staff meetings
What kind of position could I consider this “relevant” for? Relevant Course work can also be listed in this section
Related Experience
www.svsu.edu/careers
Work Experience Match skill sets with new position Example:
Crew Member May 2010 – April 2013
McDonald’s Restaurant, Bay City, MI• Prepared 500 orders during the daily lunch hour • Effectively dealt with stressful situations in a team
environment
www.svsu.edu/careers
Highlight appropriate accomplishments Example:HONORS / AWARDS / ACTIVITIES
Volunteer, Big Brothers / Big Sisters of Midland May 2006 – Present* Received ultimate brother award by successfully logging over 1,000 hours of volunteer service, assisting four youths who all went on to attend collegeMember, Alpha Phi Omega Co-ed Service Fraternity Sept. 2008 – Present* Served as treasurer for an on-campus organization of over 50 members and $10,000 in resources that participated in over 10,000 hours of community service during the 2012-13 academic yearRecipient, SVSU Award for Excellence Scholarship Aug. 2007 – May 2008
Other Activities
www.svsu.edu/careers
Resumes – Two pages max (“old school” philosophers still say 1 page)
CVs – Longer, more elaborate, used in higher education, Federal jobs, graduate school Use the additional space with purpose Accomplishments / Achievements Do NOT include “tasks” that don’t add
value
Resumes vs. CVs
www.svsu.edu/careers
Ask permission!! Choose wisely Keep your references informed of your job
searchDr. Someone Who-knowsyouwell, ProfessorDepartment of Social WorkSaginaw Valley State University208 Health and Human Services Building7400 Bay RoadUniversity Center, MI 48710(989) 964-4000 (Office)[email protected]
References
www.svsu.edu/careers
Will be read after résumé Emphasize characteristics that are
supported in résumé Keep it short and simple
Cover Letters
www.svsu.edu/careers
Pay attention to length requirements Grammar/Syntax must be perfect Does not summarize resume or write in
generalities (ie “I learned the value of hard work)
Avoid the “fluff” Do tell your personal story Do demonstrate a passion for the field AND
a desire to contribute http://owl.english.purdue.edu/owl/resource/642/01/
Graduate School Essays
www.svsu.edu/careers
Review, review, review! Career Services
964-4954 Appointments with staff for review
SVSU Writing Center Faculty members Guidelines and Tutorials available:
http://www.svsu.edu/careers
Last words on documents…
www.svsu.edu/careers
Top quality résumé & cover letter Use a professional voicemail message and email
address What’s on your FACEBOOK? Reply promptly to messages from potential
employers Networking! Are you on LinkedIn?
Earning the Interview
www.svsu.edu/careers
Common Dress Code Mistakes
Don’t be THAT person!
MEN suits that don’t fit
properly and are wrinkled mismatched socks mismatched belt and
shoes facial hair that is not
trimmed or shaven properly
inappropriate ties strong scented cologne
WOMEN skirts that are too short strong scented perfume too much make-up no hosiery with skirts lack of hygiene improper jewelry large, mismatched purse
www.svsu.edu/careers
Research the organization Internet – how do they present themselves? Contact HR for company packet Assess culture through current employees
Prepare copies of résumé Select or purchase proper attire Develop sample questions and answers Videotape practice interview
Preparation before the Interview
www.svsu.edu/careers
Firm handshake Eye contact Posture and grace Do not sit until offered a seat Greet everyone you meet with a smile,
introduction & handshake Treat everyone as though they are a decision
maker
General Rules of Etiquette
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Step 1: Introductory State First impressions are made Building a rapport
Step 2: Review your qualifications 30 Second Pitch Focus on your strengths & skills Use your research and establish that you are a
good fit in their culture Give concise and thorough responses
Interview Process
www.svsu.edu/careers
Step 3: Matching Will you fit in the corporate culture Are you coach-able Do you have the passion and drive to be
successful in the position Interviewer may explain job in detail
Step 4: Conclusion Ask questions and discuss selection timeline Collect business cards for writing thank you
notes
Interview Process
www.svsu.edu/careers
Situation Briefly provide a broad description of the background where
your example is taking place Task
Share more details about the problem, challenge, or task that you needed to address
Action Describe several possible courses of action and explain why
the one you chose was best. Give details that illustrate what you were like in action
Result Analyze the outcome of your action and the resolution of the
situation. Indicate whether or not you would follow the same course in the future
S.T.A.R Approach
www.svsu.edu/careers
Interact with the entire panel1. Make direct eye contact with the individual
asking the question2. Begin by directly responding to the interviewer 3. Make eye contact with remaining panel
members as you answer4. Finish response with initial interviewer
Steps for Managing an Interview
www.svsu.edu/careers
Resources available from Career Services Resume and cover letter building and critiques
Online Tutorials Resume, Cover Letter, Interviewing, Job Search
Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU
students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment
www.svsu.edu/careers
Cardinal Career Network
www.svsu.edu/careers
Cardinal Career Network Activity Summary (17 JUN 12 – 05 MAY 13)
Total Employers 3,489 (+33%)
New Employers* 574
Total Contacts 5,937 (+15%)
New Contacts* 1,156
Total External Jobs Posted* 4,298 (+39%)
Unique Student/Alumni Logins* 7,035 (+14%)
Total External Job Views* 256,774
www.svsu.edu/careers
2012-2013 Jobs by Position Type
Frequency PercentCareer/Degreed 0-5 yrs experience 1,937 45.1%Career/Degreed 5+ yrs experience 1,127 26.2%Co-op 155 3.6%Full Time 2,533 58.9%Internship / Externship 356 8.3%On-Campus Student Employment 248 5.8%Part Time 932 21.7%Seasonal / Temporary 236 5.5%Volunteer 36 0.8%*Jobs posted between 6/17/12-5/6/13#Unique jobs posted = 4,298
www.svsu.edu/careers
Login at http://www.svsu.edu/careers Cardinal Job Postings
Recruited / posted exclusively for SVSU NACElink Extended Job Search
National Association of Colleges & Employers
Create Job Search Agents Personalize resumes/cover letters for
positions that accept them in CCN
Cardinal Career Network Tips
www.svsu.edu/careers