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GPS Data & Bridge Hits: Real World Results Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Carol Davis Permit Program Manager TxDMV Motor Carrier Division

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Page 1: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

GPS Data & Bridge Hits:Real World Results

Carol DavisPermit Program ManagerTxDMV Motor Carrier Division

Page 2: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Texas Infrastructure200,000+ miles of on-system roadway51,000+ bridges/structuresVariety of soil types, terrain, weather, structures

Page 3: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Texas Permitting85 FTEs prior to TxPROS implementationPermit volume almost double in 10 yearsTxPROS revolutionized operations

Page 4: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

GPS Based Routing with TxPROSTexas Permitting & Routing Optimization System launched in Aug 2011Fully Automated Routing & Permitting:

On-demand Workflow Management Real-time routingReporting, financial & performance trackingSelf-issue up to 16’6” tall, 16’ wide, 110’ long & 180k - Determined by MCD & we can changeTable driven program functions allow us to change fees, create/edit permit types in-house without vendorCustomers manage their accounts, financials, reporting

Page 5: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

GPS Based Routing with TxPROS

Incorporates spatial data on all On-System Roadways & 10,000+ Temporary/Permanent RestrictionsLong-term Collaboration with Internal & External CustomersRadically changed permitting operations

Rethinking business processes, metrics, requirements, etc. from the ground upWill eventually end Saturday/holidays staffing - no ROI to stay open

Page 6: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

TxPROS Results

54% self-issued from Day 156% of all permits FYTD 2013 self-issued 73% percent of all permits that are self-issue eligibleDown about 10 FTEs & evaluating needs FY 2011 revenue $114 millionFY 2012 revenue $146 million - up 29%FY 2013 up 11% - projecting $163 million

Page 7: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

TxPROS Results

QTR 1 QTR 2 QTR 3 QTR 40

10,000

20,000

30,000

40,000

50,000

60,000

31,36028,688

35,264 34,678

39,50741,236

48,896 49,763

Permit Phone Calls Handled

FY 11 FY 12

Page 8: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

TxPROS Results

QTR 1 QTR 2 QTR 3 QTR 4-80%

-75%

-70%

-65%

-60%

-55%

-50%

-45%

-40%

-35%

-30%

-25%

-20%

-15%

-10%

-5%

0%

-21%

-35%

-63%

-74%

Average Telephone Hold Time FY 2011 vs FY 2012

Page 9: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

TxPROS Results

Generates new OS/OW data Allows better planning to target maintenance & construction dollarsIndustry type allows for industry-specific programs

Self-Reported industry type YTD

Agricultural Products 1.3%General Construction 24.5%

Geothermal Exploration 0.0%Government/Military Equipment 0.6%

Houses and Other Structures 0.4%Implements of Husbandry 0.5%

Manufactured Housing 8.2%Manufacturing 4.2%

Marine Transportation 0.2%Mining 0.6%

Oil and Gas Industry 42.7%Other 7.6%

Portable Buildings 3.1%Road Construction 3.1%

Telecommunications and Electric Utility 1.0%Water, Wastewater and Pipeline Industry 0.4%

Wind Energy 1.5%

Page 10: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

TxPROS Real-Time Routing

Resource Commitment1 existing FTE to manage daily restrictions, clarify/negotiate with 25 TxDOT Districts, communicate changes to permit specialists, districts, customers3 new FTEs (1 for initial TxPROS development & to add restrictions, test/manage TxPROS Routing, Route Tuner, Biannual map updates from ProMiles

Permit Specialists spend time on more complex permit types

Page 11: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Two restrictions affect the route: IH610 EB to NB going under SH225.• Loads over 14’3 and up to 16’0 have a driving instruction• 16’0 max height under SH225 bridge

Load height: 15’0

Page 12: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

The instructional statement override: customer notified to travel in center lane under SH225. Trip is rerun.

Page 13: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

With override the load takes the shorter route & the instructional statement appears on permit.

Page 14: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Height of Load: 16’0IH20 EB 17’6 max height at FM849

A separate lane for each direction of travel on IH20 & different height clearance for each direction.

Page 15: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

IH20 WB: 15’6 max height

A separate lane for each direction of travel on IH20 & different height clearance for each direction.

Page 16: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Single line for two-way traffic with a different height clearance for each direction.

Page 17: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Single line for two-way traffic with a different height clearance for each direction.

Dedicated turnaround lanes each with a height clearance.

Page 18: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Load Height: 14’ takes the south side of LP304.

Page 19: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Load Height: 14’6 with the same origin & destination takes north side of LP304 to avoid 14’ bridge on south side.

Page 20: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Bridge Hit TrackingNo centralized tracking prior to Jan 2012Priority shiftDeveloped processes for tracking, analysis & communicationCollaboration between

TxDOT Bridge Division & District OfficesTxDMV Motor Carrier & Enforcement Divisions

Page 21: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Bridge Incidents93 reported incidents 2007 - 201119 reported incidents Aug 2012 - May 2013

89% Permitted58% Off-Route

#1 Factor – 89% either didn’t read permit, didn’t follow permit instructions or off-route#2 Factor – 11% didn’t have state permit

Page 22: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Bridge IncidentsAverage about two per month and $180,000

Page 23: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Bridge IncidentsContinuously improving permit instructions & TxPROS routingGeneric General Conditions SheetToday Permit Conditions are:

Included on permitPermit & route specificIn route order to minimize confusion

Page 24: Carol Davis Permit Program Manager TxDMV Motor Carrier Division

Contact Information

[email protected]

http://TxPROS.TxDMV.gov