MILLENNIAL 20/20

AUSTRALIA

Prog

ram

CarriageworksSydney, Australia14th-15th November 2017

MICHAEL PEARSONANZ MANAGING

DIRECTOREXPEDIA

TIZIANA BIANCOGENERAL MANAGER INNOVATION LABS

COMMBANK

EDWINA MCCANNEDITOR IN CHIEF

VOGUE AUSTRALIA

SAM MCDONAGHCOUNTRY MANAGER, AUSTRALIA AND NEW

ZEALANDAIRBNB

AYALA DOMANIDIRECTOR INNOVATION

TELSTRA

PATRICK SCHMIDTCEO

THE ICONIC

ALEXANDRA SLOANEHEAD OF MARKETING

FACEBOOK

meet the speakers2

JOHN ELLIOTTMANAGING DIRECTOR

TOMS AUSTRALIA

LEVI ARONCOUNTRY MANAGER

DELIVEROO

MICHAEL O’KEEFEINTERNET OF THINGS

LEAD MICROSOFT AUSTRALIA

CASEY BOSWARDSOCIAL & CONTENT LEAD

EBAY AUSTRALIA

CRAIG DAVISCO-FOUNDER & CMO

SENDLE

MARK BAARTSECHIEF MARKETING

OFFICER SHOWPO

ANGUS LILLEYCMO, ANZ, EUROPE &

SOUTH EAST ASIA TREASURY WINE

ESTATES

BEN HALLUMHEAD OF MARKETING

AUSTRALIA & NZ AIRBNB

BRIDIE COMMERFORDVP MARKETING &

COMMUNICATIONS ACCORHOTELS

AUSTRALIA

JODY MALAMMARKETING DIRECTOR

MTV, COMEDY CENTRAL AND SPIKE

YARA PAOLIVP - GROWTHSKYSCANNER

JORDANA KIRBYDIRECTOR OF MARKETING,

COMMUNICATIONS & CREATIVE

NICKELODEON

MHAIRI HOLWAYVP, HUMAN RESOURCES

PANDORA

ED MASSEYDIRECTOR

LION UNLEASHED

JULES LUNDFOUNDER

TRIBE

KATRINA BARRYMANAGING DIRECTOR

CONTIKI HOLIDAYS

ZACH KITSCHEHEAD OF

COMMUNICATIONS CANVA

RAHUL ASTHANASENIOR DIRECTOR AND

SECTOR LEADERKIMBERLY-CLARK

NICK MOLNARCO-FOUNDER & CEO

AFTERPAY

SCOTT WENKERTMANAGING DIRECTOR

SHOWDOWN

DEAN JONESCO-FOUNDER & CEO

GLAM CORNER

SIMON CAHILLHEAD OF DIGITAL AND BRAND DEVELOPMENT

WARNER MUSIC AUSTRALIA

ANDREAS GLOORSPORTS MARKETING MANAGER SEAPAC

REEBOK AUSTRALIA

JAMIE CHAMBERS REGIONAL DIRECTOR ANZ

BBC ADVERTISING AND WORLD NEWS DISTRIBUTION

CAMERON SPENCERPHOTOGRAPHERGETTY IMAGES

SUSIE BAYESBRAND PARTNERSHIPS

DIRECTORTHE GUARDIAN

ALEX LIGHTGENERAL MANAGER,

BRAND PARTNERSHIPSVICE AUSTRALIA

STEVE FANALECOFOUNDER

YELLO

STEPHANIE HUBNERCOUNTRY MANAGER AUSTRALIA & NEW

ZEALANDGET YOUR GUIDE

JEREMY MELTZERFOUNDERI=CHANGE

NICK DUNFORDGENERAL MANAGER

COVENTURED

NEIL ACKLANDCEO

JUNKEE MEDIA

KAREN LAWSONCEO

SLINGSHOT

BEAU BERTOLI JOINT CEO

PROSPA

TREVOR HAYNES VICE PRESIDENT OF

GLOBAL OPERATIONS SUBWAY®

DOMINIQUE FISHERCEO

PADDL

MINJOO LEEREGIONAL MARKETING

MANAGER & MARKETING LEAD ASIATACO BELL

DR RANGAM RAJKHOWASENIOR RESEARCH

FELLOWDEAKIN UNIVERSITY

REBECCA ANGUS-SMITHBUSINESS

DEVELOPMENT PRINCIPAL

INVESTMENTS, WESTPAC

MAYANK SRIVASTAVADIRECTOR OF STRATEGY

& FINANCE - ASIA AND AFRICA

KELLOGG COMPANY

JANENNE WILLISDIRECTOR & PRODUCER

SWELL

TONIA BASTYANFOUNDER

CHALK REDESIGN

DANIELLE SZETHOCEO

FINTECH AUSTRALIA

CHUNG SIQIDIRECTOR - LEGAL

& MARKETINGZOUK

LAURIE WESPESCO-FOUNDER & CEO

SNOOPER

CLOVIS YOUNGCEO

MAD MEX

FIONA LAMFINANCIAL REPORTER

DEBTWIRE

ANTHONY TOOVEYMANAGING DIRECTOR

UNILEVER

JAMES CAMERONPARTNER

AIRTREE VENTURES

LOIC RETHOREHEAD OF OCEANIA

NESPRESSO

LEROY CHUAREGIONAL HEAD

- MEDIA & DIGITALSUNTORY BEVERAGE

& FOOD ASIA

ANDREW REIDGENERAL MANAGER

TEG ANALYTICS (TICKETEK)

JAMES PURCELLFOUNDER

STRATEGY Z CONSULTING

ALYCE TRANCO-FOUNDER

ARCHISEN & CREATIVE DIRECTOR

THE DAILY EDITED

PEP TORRESFOUNDER & OWNERMUSEUM OF IDEAS & INVENTIONS OF

BARCELONA

SIMON ROCCHIDIGITAL

TRANSFORMATION & PERFORMANCE MANAGER

JETSTAR AIRWAYS

FELICITY ZADROFOUNDER & MANAGING

DIRECTORZADRO AGENCY

LEE HATTONCEO

UBANK

CHARLES DEBONNEUILCO-FOUNDER & CMO

LAZADA GROUP

ASHLEY GRAY HEAD OF YOUTH &

MILLENNIAL MARKETS WESTPAC

DAVID VITALEFOUNDER

STARWARD WHISKY

SIBEL BUYUKBAYKAL INVESTMENT ASSOCIATE

REINVENTURE

ANTHONY MILLETCEO

BRICKX

CHRISTOPHER NHEUHEAD OF PRODUCT

MAD PAWS

BEN PEACOCKFOUNDER & PARTNER

REPUBLIC OF EVERYONE

MATTHEW LEIBOWITZ CEO & CO-FOUNDER

STAKE

ANDREA MYLESCO-FOUNDER & CEO

CAMP

TIM DUGGANPUBLISHER

JUNKEE MEDIA

TOM CULVERCEO & CO-FOUNDER

GOODMENTS

CHRIS WIRASINHACO-FOUNDER

PEDESTRIAN.TV

MATT BAKERSENIOR MARKETING

MANAGERNRL

PATRICK KIDDDIRECTORPATRICKS

BEN JACKSONDIRECTOR OF BRAND &

COMMUNITYLULULEMON

KELLY SLESSORCEO

SHOPYOU

GAVIN MERRIMAN GLOBAL HEAD OF DIGITAL

NUDE BY NATURE

URSULA MCGEOWNCEO

DRESS FOR SUCCESS

SIMON CLARKSONMANAGING DIRECTOR

CHANNELADVISOR

JOE FRANCECOUNTRY MANAGER ANZ

& JAPANTABOOLA

DAVID HYMANCO-FOUNDER &

MANAGING DIRECTOR LENDI

CATHERINE MATTHEWSDIRECTOR

GWS GIANTS

PAUL SMITHCEO

FUTURE DIRECTORS INSTITUTE

YOHAN SENARATNEHEAD OF E-COMMERCE

AUSTRALIA & NZMONDELĒZ

TIM ELWINCO-FOUNDER &

MANAGING DIRECTORALTSPC

CHRIS HUGHES VISA HEAD OF MERCHANT

SALES & SOLUTIONS AUSTRALIA, NZ & SOUTH

PACIFIC VISA

PYRAMID STAGE: OPENING KEYNOTE

PYRAMID STAGE

TRAVEL & HOSPITALITY

DIGITAL STAGE

DAY 1: Tuesday 14th November

10.15

10.30

11.00

09.30

09.45

10.00

08.30

Industry-shaping inspiration and insights from the world’s leading brands, retailers and disruptive start-ups

Changing your brand to meet the changing needs of your consumer Trevor Haynes, Vice President of Global Operations, Subway®

COFFEE BREAK / EXHIBITION VISIT

There is a little bit of millennial in each of us…Although the millennial age group brought behaviours to the fore, their values, demands, and challenges exist across all ages. The ‘next gen’ of business is driven by millennial trends whether you are a Baby Boomer, Generation X, Millennial or a Gen Z - there is a little bit of

millennial in each of us. In varying degrees we are all evolving the way we shop, travel, and consume brands, which ultimately contributes to the way today’s businesses need to address our wants and needs.

Hands-on best practice, case studies and insights from retail, marketing, digital, innovation and e-commerce leads

agenda 4

INTERNATIONAL KEYNOTE ADDRESS

FASHION, BEAUTY & RETAIL

Fusing traditional values with innovation - a modern-day recipe for today’s traveller

The Future of Payments

The millennial traveller: Why millennials will shape the next 20 years of travel

Michael Pearson, ANZ Managing Director, Expedia

Panel discussion: It’s not about you, it’s all about me! Personalisation in e-commerce and the in-store

experience Gavin Merriman, Global Head of Digital, Nude by Nature

What gets your brand there doesn’t keep you there - Millennial brand evolution with insight

Katrina Barry, Managing Director, Contiki

Panel discussion: The experience economy and the challenges of engaging millennials in traditional events:

How do milliennials engage with the live economy? Andrew Reid, General Manager, TEG Analytics (Ticketek)

Matt Baker, Senior Marketing Manager, National Rugby League Scott Wenkart, Managing Director, Showdown

Panel discussion: Meaning is the message: Being authentic through forging partnerships with

communities in meaningful ways Andreas Gloor, Sports Marketing Manager, Reebok

Ben Jackson, Director of Brand & Community, lululemon Jamie Chambers, Regional Director ANZ,

BBC Advertising & World News Distribution

11.30

Panel discussion: Experiences, mortgages, avo toast: where are millennials putting their money?

Nick Molnar, CEO, Afterpay Chris Wirasinha, Co-Founder, Pedestrian.tv

Janenne Willis, Artistic Director, Swell, & Founder, Undercurrent

12.00

M20/20 REGISTRATION OPENS

TRAVEL & HOSPITALITY

12.30 Creating a story that’s as memorable as your brand

DAY 1: Tuesday 14th November 5

13.00 LUNCH / EXHIBITION VISIT

15.00

14.30

14.00

TRAVEL & HOSPITALITY SOLUTIONS SHOWCASE

Personalisation: Using your customer data to customise products and deliver new experiences for

your audience Yara Paoli, VP Growth, Skyscanner

Hello Hollywood. We’re all now firmly in the entertainment business

Bridie Commerford, Vice President of Marketing and Communications, AccorHotels Australia

Influencer generated content: Turning your customers into your content creators

Jules Lund, Founder, Tribe

12.45

SOLUTIONS SHOWCASE CONT.FINANCE

The future of finance

Panel discussion: Give ‘em what they want: Finance

products of the future Anthony Millet, CEO, BRICKX

Matt Leibowitz, CEO & Founder, Stake

The changing consumer: Why Amazon will change everything and how you can prepare

Global learnings tell us that Amazon has the ability to completely revolutionise the consumer experience and shift the retail landscape. Amazon’s arrival presents a unique opportunity for the e-commerce

industry; and for merchants to truly get the most of what Amazon has to offer, preparation is essential and timing is everything. Learn how Amazon will change the retail experience and how to take advantage

of this unique opportunity. Simon Clarkson, Managing Director, Australia, ChannelAdvisor

World Wide Web publishers versus social platforms: Where should brands invest over the next 12 months?

Joe France, Country Manager ANZ & Japan, Taboola

Panel discussion: Let’s talk about finances: Creating connection and inspiring young Australians

Ashley Gray, Head Youth and Millennial Markets, Westpac Group Neil Ackland, CEO, JUNKEE Media

Tim Duggan, Publisher, JUNKEE Media

15.30 Panel discussion: The new chains on the block: Meet Fintech’s most disruptive players

Beau Bertoli, Joint CEO, Prospa David Hyman, Co-Founder and Managing Director, Lendi

Think big, start small: Integrating design thinking and accelerating the next big idea into business

Ayala Domani, Director - Innovation, Telstra

INNOVATION

Virtuality and storytelling through immersive technology

Cameron Spencer, Photographer, Getty Images

15.45

DAY 1: Tuesday 14th November 6

16.30

17.00

19.00

M20/20 SPEAKER COCKTAIL PARTY

*INVITE ONLY*

Panel discussion: Corporate innovation and agility in big banking: Providing channels for businesses to grow into

Rebecca-Angus-Smith, Principal Investments - Group Strategy Business Development, Westpac

Sibel Buyukbaykal, Investment Associate, Reinventure Facilitator: Danille Szetho, CEO, FinTech Australia

Panel Discussion: The importance of unlocking boardroom diversity when creating a innovative

workforce culture and sustainable business Catherine Matthews, Director, GWS Giants

Andrea Myles, Co-Founder & CEO, CAMP Christopher Nheu, Head of Product, MadPaws

Facilitator: Paul Smith, CEO, Future Directors Institute

Panel discussion: David & Goliath no more! Corporate & startup collaboration is the future

Nick Dunford, General Manager, CoVentured Karen Lawson, CEO, Slingshot

Steve Fanale, Co-Founder, Drive Yello

Bricks or clicks? How will the move to mobile and digital disrupt the future of banking

Lee Hatton, CEO, UBank

Put your money where your mouth is: How millennials are driving socially responsible, ethical investment

Tom Culver, Co-Founder, Goodments

16.15

16.00

OPENING GROUP SESSION

PYRAMID STAGE

FOOD & BEVERAGE

TRAVEL & HOSPITALITY

DIGITAL STAGE

DAY 2: Wednesday 15th November

10.15

10.30

09.30

10.00

Industry-shaping inspiration and insights from the world’s leading brands, retailers and disruptive start-ups

Who said sharing the economy was easy? Marketing a product that you don’t even own

Sam McDonagh, Country Manager Australia & New Zealand, Airbnb Levi Aron, Country Manager Australia, Deliveroo

Craig Davis, Co-Founder & CMO, Sendle

Hands-on best practice, case studies and insights from retail, marketing, digital, innovation and e-commerce leads

agenda 7

SOLUTIONS SHOWCASE

Ethically sourced, organically made: How consumers’ understanding of origin, ingredients & impact is

changing the F&B business Loic Rethore, Head of Oceania, Nespresso

A case study on transformative talent identification and innovation experiments to develop a smart, savvy and

skilled workforce Dominique Fisher, CEO, Paddl

Using authentic storytelling to launch 19 Crimes and Samuel Wynn & Co, strengthening engagement with

millennials and growing the category Angus Lilley, CMO ANZ, Europe and Southeast Asia, Treasury Wine

Estates

What’s your Altspc?

Tim Elwin, Co-Founder & Managing Director, Altspc

Case Study: recruiting, hiring, on boarding, and ongoing engagement management - The Mad Mex journey

Clovis Young, Founder & CEO, Mad Mex

11.00

12.00

Case Study: Digging into the Mondelēz global e-commerce strategy & a view into the Australian market

Yohae Senaratne, Head of E-commerce Australia & New Zealand, Mondelēz

How crowdsourcing can help brands and retailers achieve better sales results

Laurie Wespes, Co-Founder & CEO, Snooper

Innovation, breaking the rules and building something unique – Creating a modern whisky brand

David Vitale, Founder, Starward Whisky INNOVATION.

Panel discussion: Beverage industry case study: On nurturing Australia’s start-up ecosystem -

the investor/accelerator perspective Ed Massey, Director, Lion Unleashed

Karen Lawson, CEO, Slingshot James Cameron, Partner, AirTree Ventures

Top trends for AI, analytics, machine learning and voice: how will the rise of technology affect our future

Michael O’Keefe, Internet of Things Lead, Microsoft Australia

Emerging technology and how it relates to building a culture of innovation

Tiziana Bianco, General Manager Innovation Labs, CommBank

12.15

12.30 LUNCH/ EXHIBITION VISIT

10.45

Bringing the best of online shopping into the physical store

11.30

Panel discussion: Marketing to the modern food con-sumer: Combining packaging, aroma, texture & taste to

create a true eating experience

You’ve tried search, you’ve tried social. Where will you find the next generation of customers?

DAY 2: Wednesday 15th November

13.45

14.00

13.30

8

Examining the current state of the fashion industry Edwina McCann, Editor in Chief, Vogue Australia

Panel discussion: Leading the charge: Female innovators changing the way we do business

Danielle Szetho, CEO, FinTech Australia Felicity Zadro, Founder & Managing Director, Zadro Agency

What if we could re-invent the fashion industry? John Elliott, Sole-Saver - Managing Director, TOMS Australia

Case study: The eBay hump shopping network - Reinventing the infomercial broadcast via Facebook

livestream

Casey Bosward, Social & Content Lead, eBay Australia & New Zealand

Alex Light, General Manager, Brand Partnerships, VICE Australia

Snap. Stories. Stream. How social media is powering our relationship with fashion & beauty and what this means

for brands

14.15

14.45

Further discussion with: John Elliott, Sole-Saver - Managing Director, TOMS Australia

Dr Rangham Rajkhowa, Researcher, Deakin University & Team Member, Denim-dyed denim (H&M Foundation Global Change Award Winner)

Tonia Bastyan, Design Consultant, CHALK REDESIGN

Panel discussion: Millennials & meaningful marketing Consumers are increasingly demanding that brands stand for

something more than just profit. We look at the benefits of connecting your brand purpose to consumer values and hear

inspiration & insights from those at the heart of this business revolution.

Ben Hallam, Managing Director Australia & New Zealand, Airbnb

Anthony Toovey, Managing Director, Unilever Susie Bayes, Brand Partnerships Director, The Guardian Ben Peacock, Founder & Partner, Republic of Everyone

Fashion and the ‘experience economy’ – giving meaning to meaningless transactions

Jeremy Meltzer, Founder, i=Change

14.30

15.00

15.30

MARKETING & LIFESTYLE

Further discussion with: Jeremy Meltzer, Founder, i=Change

Mhairi Holway, VP, Human Resources, Pandora Jewlery Ursula McGeown, CEO, Dress for Success Sydney

Panel discussion: Disrupting fashion retail online Dean Jones, Co-Founder & CEO, GlamCorner

Alyce Tran, Co-Founder, The Daily Edited Kelly Slessor, CEO, Shopyou

Panel discussion: It’s no longer digital marketing, but marketing in a digital world

Alexandra Sloane, Head of Marketing Australia and New Zealand, Facebook

Rahul Asthana, Senior Director and Sector Leader, Kimberly-Clark Australia and New Zealand

Simon Cahill, Head of Digital and Brand Development, Warner Music

Panel discussion: A look at how millennials are changing the way we shop

Patrick Schmidt, CEO, The Iconic Mark Baartse, CMO, Showpo

Simon Rocchi, Digital Marketing Manager – Group Transformation & Performance, Jetstar Airways

Panel discussion: How media habits differ across generations and what brands can do about it

Jody Malam, Marketing Director, MTV, Comedy Central and Spike Jordana Kirby, Director of Marketing, Communications and Creative,

Nickelodeon James Purcell, Founder, Strategy Z Consulting

PYRAMID STAGE: CLOSING GROUP SESSIONS - THE FUTURE OF WORK

Panel discussion: How to hire, engage and retain a millennial workforce and foster a creative and collaborative company culture

Zack Kitschke, Head of Communications, Canva Yara Paoli, VP Growth, Skyscanner

16.00

FASHION, BEAUTY & RETAIL INNOVATION CONT.

DAY 2: Wednesday 15th November

16.30

17.00

9

M20/20 CLOSING PARTY

Preparing your workforce to work with robots, VR, AI and whatever comes next. How will you get ready for the future of work?

Get InvolvedDo business with Australia’s leading brands

Businesses and brands of all size and scale are aware that they need to evolve to meet consumer’s increasingly demanding wants and needs or face extinction. At Millennial 20/20 in Sydney, we bring together

the whole industry to shape and realise the future of commerce. 

APPLY TO SPONSOR OR EXHIBIT HERE

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www.millennial20-20.com

Join the conversation.

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T: @Millennial20_20

London Summit

The Old Truman Brewery Ely’s Yard, Hanbury Street, London, E1 6QRMarch 13th-14th, 2018

Sydney Summit

Carriageworks245 Wilson St, Eveleigh NSW 2015, AustraliaNovember 14th-15th, 2017

Singapore Summit

ArtScience Museum6, Bayfront AvenueSingapore, 018974October 25th-26th, 2017

To Register

www.millennial20-20.com/sydney2017/register/ contact@millennial20-20.com + 61 2 9282 3400