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Table of Contents
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About US - Established Business
Mission and Vision
2
Our Portfolios
Logistic Service Provider
Project Logistic
Warehouse & Distribution Process
Inbound, Outbound and Standard Packing
Combat & CME Service
9
10
Telecom Implementation
Continue Service
Organization Structure
Track Record of Our Success
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Why TEMANS
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Our Location 16
Simple Speed Solution
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Established Business
3
TEMANS (PT. Total Mandiri Selaras) has been in business since 2010. Located at
Soho Pancoran Kav.2-3 Lantai 10, Jl. Letjen MT. Haryono No.09 RT.001 RW.06 Tebet,
South Jakarta - 12810, with few regional offices in Indonesia (Medan, Pekanbaru,
Palembang, Surabaya, Semarang, Balikpapan, Denpasar, Makassar, Menado, Ambon,
Jayapura, Sorong, etc).
Operational presence in key region in Indonesia enable us to provide very focused and
localized support to our valued Clients . This is accomplished by learning customers’ exact
objectives with regards to their internal and external requirements, thus ensuring that
TEMANS will provide quality services more consistently than any other service provider in
the market. We are very proud of our reputation & always strive to maintain it.
Leading Business Trends
• Business Drives : Increased simplicity and effectiveness of services will become
important strategy for the bright future of the business, giving the best offers and
services to Customer.
• Business rules : Our business strategy will revolve around the need to provide quality
service to our various target customers, in the process fully satisfying their needs. This
shall be undertaken through recruitment of a professional team and the provision of
good quality of service to the client's particular needs.
• Assess activities : Supported by experienced personnel team.
Message from the President
“We come to work each day for one reason: to make things work for you – not merely on
paper, not just conceptually, but practically on the ground . This is our promise. It’s a big
challenge in an unpredictable world. The commitment of our people and the strength of
our service in more than 100 cities stand behind that promise.”
Nova GracePresident Director
In the Southern of Jakarta – in the heart of Indonesia
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Mission and Vision
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Mission
Our primary objectives are to promote Total Quality Management and to maintain our
success through steady investment in our service expansions and innovations. Our goal
is to promote health, safety and environmental safety through out our organization.
The commitment, professional expertise and responsible attitude to the environment of
our entire team enable us to retain our customers‘ appreciation, trust and loyalty.
Our core belief of integrity, passion and trust are the key values underlying the strong
partnerships we are enjoying with our customers and business partners.
Vision
To be the best customer service team in our profession. We strive to develop and
maintain a first-class to ensure employee satisfaction, which drives customer loyalty
leading to sustained profit growth and creating improved company value.
Our Aim
Our aim is to build a long term partnership with our customers and to help them
succeed in their business. The success of our company is based on our ability to
sustain long-lasting mutually beneficial relationships with those we conduct business.
We will offer our customers world-class satisfaction; we will provide them with
innovative complete communication packages that will add value to their life and
business.
• Value to Our Customer by delivering innovation & excellent service
• Mutually beneficial relationship with our strategic partners
• Sustainable profit to our shareholders
Simple Speed Solution
Carrying with Values
Why TEMANS
5
Trust
Excellent
Manage
Achievement
Network
Solution
Service ExcellentClients base organization that ensure high level of responsive communication channel withdedicated person in charge for each client. Security is always of highest priority and we areproud of our record of accomplishment of our services.
Operation ExcellentBest practice standard of operational excellence that include Performance managementsystem, Key Performance Indicators, Good Warehouse Practices and safety, health andenvironment standard. A team of experts. Resources who can think outside the traditionalrules and find solutions. We handle the jobs other companies consider too difficult.
A more than three years of strong history and track record, We are proud to present of ourexcellent service. Our core belief of integrity, passion and trust are the key values underlyingthe strong partnerships we are enjoying with our customers and business partners. Thecommitment, professional expertise and responsible attitude to the environment of our entireteam enable us to retain our customers‘ appreciation, trust and loyalty.
Computer based information system that includes best practice and customized warehouse
management system, transport management system and reliable partnership with shipping
lines, Airlines Operators .
Project ManagementEnd-to-end project management, down to the smallest details of your project move.Exceptional attention to all regulatory compliance issues, safe operations, and the protection ofthe environment.
Team ManagementCommitted and experienced team professionals. Our team had excellent experience to managethe cargo delivery via Sea, Air, and Land transportation. Having an individual skill and solidteam work. With their team spirit, our employees create a pleasant working environment andconstantly seek to improve their knowledge and their skills.
We deliver a solution to meet with a depth knowledge of bringing the logistics solution.
Maximize Fulfillment Service, Minimize Transportation Costs. If project requires pre-staging of
product or equipment, cross docking or distribution/ consolidation, we have a vast network
of warehousing facilities to handle the job.
Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude andbuilding trust, by ensuring commitments are met and expectations are exceeded by offeringadditional information about the company’s products in line with customer needs andpriorities.
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Our Portfolios
Freight Forwarding Removals & Relocation
Project Logistics
Logistics Management
Air Freight
Sea Freight
Rail Freight
Road Freight
Customs
Brokerage
Cargo Insurance
Move
Management
Corporate
Relocation
Projects
Heavy Lifts
Value Added
Logistics
Warehousing &
Distribution
6
CME, Combat Relocation and
Telco Implementation
Extend Capabilities
to Service Customers
Summary of Service
Mini CME Service
Infrastructure design &
construction (eq. Mini CME,
Wall Mounted)
Telecom Implementation
Equipment installation
Equipment commissioning
Equipment integration
PLO – Prelaunch
Optimization
COMBAT Service
Delivery
Installation / Dismantling
Business flexibility
Increased simplicity & efficiency
Project cost reduction and revenue generation.
Costs are more predictable & follow business volume.
Total inventory identification & transparency
On demand with short rollout times
Immediate start with ready-to-use
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General Capabilities
Logistics Project Management
Logistic Service Provider
Logistics Management, TEMANS has been recognized as one of the most successful
independent Project Logistics Management Company in Indonesia. Operational presence in key region in
Indonesia enable us to provide very focused and localized support to our valued Clients. Supported by its
own offices and associates nationwide, TEMANS employs a team of professionals that follows up and
follows through on each and every transaction we manage. With our Service Network across more than
100 cities, we aim to be the most reliable Logistic Service Provider, Removal & Relocation, and Project
Logistics Management Company in the market with an inspired, people-driven and dedicated approach to
serving our valued customers.
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Warehousing and Distribution
Our warehouses are among the safest places
to deposit your goods. All goods are properly
Freight Forwarding
To bridge the complex, competitive
divide between the delivery of
products, from source to end-
Air freight : Our specialist air freight team satisfies clients who require the transport of perishable
products as well as general cargo.
Road freight : Road freight provides flexible regional transport, with expert skills in crossing border
procedures, type of product and priority shipment handled. This is for individual or consolidation loads in
perishable produce as well as general cargo. Our own fleet enables us to control schedules and delivery
priorities.
Ocean Freight : The key elements in multimodal transportation service. In order to offer the
best service possible, we have a dedicated ocean freight department specializing in FCL, LCL, Break-
Bulk, Project Cargo and different types of cargoes. The flexibility and range of Ocean Freight
Services offered to provides our customer economical alternatives to other, more costly modes
of transportation. Our logistics services cover not only shipments from port-to-port, but also the complete
door-to-door supply chain solution.
protected so that they can remain in our
warehouse for as long as the customer
deems necessary.
TEMANS extensive warehousing and
store and distribute consignments
anywhere in the region by efficient
modes of transport.
distribution system will pick, pack,
destination, for quick sale thereof, Temans
is an expert and experienced “know-how”
partner in commercial matters, modes of
transport, as well as the most effective route
planner from supplier to delivery destination.
This service is provided :
Simple Speed Solution
Mode of Transport Project ControlInternal Systems
TEMANS Logistic Solution
Order
Mgmt
Warehouse
& Inv MgmtFinancials
Insurance
Ship Status
Invoice
Planned Shipment
Order Status
Order / Release Information
Web-Based – under prepare
Real-time shipment status checking
Flexibility - Improved on-time delivery & customer satisfaction
Forecast Business Support
Orders
Product Location
Item Master
Planned Shipment
Confirmed Shipment
Payment Vouchers
Invoice Check and Match
Continuous Planning
Project Logistic
Carrier
Analysis
On-Time
Performance
Customer
Satisfaction
SIS SITAC CMEEquip.
Impl. SPMS
Project Logistics
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Logistic Solution
Central, and Local Logistics Management
High Performance Transportation Optimization
Transportation Collaboration and Execution
Logistics Automation with Exception Management
Complete Logistics Network Visibility
Dynamic Routing & Consolidationthroughout Network
Intermediate Facilitiesfor Consolidation
Consolidation pools & cross-docks
Dynamic Optimization
When to use pool vs. by-pass
- Consolidation from pool
- Consolidation from site
Multi-Tier Distribution Multi-Leg, Multi-Mode
One order can involve multiple shipments, parties, and modes
Optimization can be performed for unlimited legs and modes
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Products entrusted by our customers will be safely and securely taken care of while in our custody.
Warehouse & Distribution
Process
9
Whatever you want to be moved, we move it for you!
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Inbound, Outbound and
Standard Packing
10
Sample Standard Packing Whatever you want to be moved, we move it for you!
Simple Speed Solution
Carrying with Values
COMBAT Service
Our professional telecommunications constructors work both in-house and on-site to deliver superior
construction, installation and maintenance for cellular sites supported by quality and coordinated service.
We provide our customers with efficient shipping requirements and easy site implementation.
COMBAT & CME Service
CME Service
Ensuring the acquired land has permission in terms of ownership by
investigating the documents legality and has been permitted by the
community within a radius of tower and any permissions necessary to obtain
a IMB has been done correctly and meets the applicable rules.
Ensure that all civil activities within the project
are well planned, coordinated and be able to
utilize all available resources in directing and
supervising all involved including site
personnel and subcontractors.
Lead and ensure all work groups are properly
guided in assembling and controlling the
required resources (manpower, equipment,
materials and tools required) to start and
sustain the work efficiency and productivity
until the completion of the project.
Inspect work in progress to ensure conformity
with specifications and requirements, Industry
Codes, Standards and Procedures, and
provide technical advice to resolve problems.
Determine and procure tools and materials to
be delivered at specific times in order to
conform to the workloads, plans and
schedules.
Our engineering teams deliver each site with maximum effectiveness
including:
☼ Delivery and Installation of Combat
☼ Dismantling, delivery and Re-installation of Combat
11Simple Speed Solution
Carrying with Values
In the past, the rollout of cell sites was commercially contracted between an operator/owner and a mayor
Telecommunications equipment vendor. In some project setups the operator/owner managed several
sub-contractors by himself and rolled-out cell sites. By this opportunity TEMANS provide the solution to
consistently deliver value to our clients through solutions and services that enable efficient services and
consistency of appropriate capabilities and qualities.
The mission of TEMANS has been follow-up with focus
on our goal. The company will therefore:
Understand the customer needs and problems,
active listening, positive thinking.
Perform the promised service dependable and
accurately.
Provide the best quality, timely and cost-efficient
range of services to our customers.
Commit to the responsibilities of enhancingprofessionalism.
Continue develop service for implement new services
and practices, thereby to enhancing our overall value
to the customers.
independent of full project management (roll-out management). It typically entails the supply of traditional
BTS installation and commissioning services but may also include, depending on the project’s scope of
work, BTS or Network Elements implementation services and Radio Frequency and Transmission
Network Planning.
Project management under this scenario is limited to scheduling and managing the day-to-day activities
of the implementation teams, ensuring the delivery of services and in accordance with customer
specification, the creation and submission of relevant site documents, and the timely submission of
change orders and customer invoices. Through this arrangement overall management of the project and
customer interface resides with either the customer (supplier). At a minimum the following functional
areas are addressed:
Purchase order / change order management
Pre-installation site readiness survey
Pick up equipment, Recondition and Deliver
to site
Equipment installation
Equipment commissioning and integration
KPI / Quality Certificate
Milestone reporting and update
Cost control
Acceptance
Progress reporting
Telecom Implementation
TI is a stand-alone service, meaning it can be purchased
12Simple Speed Solution
• Business rules : Efficiency and effectiveness of
operation will become important strategy for the
bright future of the business, giving the best offers
and services to Customer.
• Take action: TEMANS with their creativity and
competencies ready to propose an integrated and
sustainable solution in development of the cellular
network. the Solution which proposed will give
positive impact and inline with Customer needs.
• Assess activities: TEMANS have ability to manage
project activities starting from project preparation up
to end project implementation with accuracy and
accountability are both supported by experienced
personnel team.
• Monitor activities : Optimisation of this work and
good management of the technical elements
defined in this document will lead to the scheduled
success of the project with the highest quality
standards.
Evaluate changes in
business environment
and automatically take
appropriate actions
Work
flow
-Driven
…Solutionby…
End Customer’s
…A Need for
Change
Redeployment
Continue Service
13Simple Speed Solution
Carrying with Values
President
Director
Marketing Manager
Organization Structure
Sales Manager
Customer Service
Representative
Billing &
Collection
Logistic Service
Provider
Safety Assurance &
Quality Control
Special Project
Accounting
Payroll
Human Resources
Purchasing & General Service
Claims Administrator
Business Strategy &
Market Analyst
Research & Development
Risk Management
Facilities Management
Head of Finance &
Human Resources
Head of Services
14
Internal
Audit
Head of
Sales &
Marketing
Head of Planning &
Development
CME , Combat & Telcom
Implementation
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Our Location
Palembang
Jl. By Pass Alang Alang Lebar
Komplek Pergudangan Sky Park Bizz
Blok B 07
Palembang
Manado
Jl. Girian Bawah No. 88, Bitung –
North Sulawesi
Makassar
Jl. Kima Raya 2 No.5 Blok A Kec.
Biringkanaya, Makassar – South
Sulawesi
Ambon
Jl. Piere Tendean No. 5, Halong
- Ambon, Maluku
16Simple Speed Solution
Head Office - Jakarta
Soho Pancoran Tower Noble Suite 1009
Jl. Letjen MT. Haryono Kav.2-3 Tebet
South Jakarta - 12810
Balikpapan
Jl. Mayjend Sutoyo No.10 Gn.Malang Kel.
Gunung Sari Ulu, Balikpapan – East
Kalimantan
Denpasar
Jl. Mudu Taki III Baru (Beside TK
Asthagana Kumara) Kec. North Kuta,
Badung City
Bandung
Jl. Pasawahan (Permata Kopo) RT.03/RW.11,
Bandung – West Java
Semarang
Kawasan Industri Cipta Blok 9
Arteri Tanjung Emas, Semarang
Central Java
Gorontalo
In front of Bupati Gorut Office
JL. Trans Sulawesi Gorontalo –
Manado. Kel. Molinggapoto,
Kec.Kwandang, North Gorontalo
Surabaya
Komplek Ruko Andalusia Square Kav. B-11 Jl.
Kartini No. 7, Surabaya – East Java
Medan
Jl.SM.Raja KM 10,5 Komplek
pergudangan Amplas Trade Centre
Blok F. No 3
Medan Amplas - Medan
Sorong
Jl. Ahmad Yani, Kel. Kampung Baru,
Kec.Sorong Kota, Sorong
Jayapura
Kompleks Bumi Asri Husada
Jl. Padang Bulan dua, Poltekes
Kota Jayapura
Timika
Jl. Ahmad Yani, Kebun Siri Jalur 1 -
Timika
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Merauke
Jl. Onggatmid No .483 Merauke
Pekanbaru
Jl.Kubang raya,Gg Setia Nusa No.25
Pekanbaru