CLAIM YOUR RIGHTS. CLAIM HEALTH ASSISTANCE

(Royal Decree-Law 16/2012)

WITH NO PAPERS AND NO HOSPITAL CARD?

DON´T ALLOW TO BE BLOCKED

» If you don’t get assistance, claim a written report.

» Claim your Rights at the Admission Department.

» Ask to speak to Admission’s Manager if there is a problem.

» If you have to pay an emergency assistance, claim you invoice.

» If your Rights are violated claim to the Department of PatientServices.

» If you have Right of assistance, do not sign a guarantee obligation to pay.

YOU HAVE THE RIGHT

TO GET EMERGENCY

MEDICAL ASSISTANCE

ONLY A DOCTOR CAN

ASSESS WHAT IS AN

EMERGENCY

THE PERSON WHICH REFUSES

ASSISTANCE IS RESPONSIBLE OF

WHAT HAPPENS TO YOU

Get in touch with MÉDICOS DEL MUNDO: Phone number 971 75 13 42

Guidance and escort at MÉDICOS DEL MUNDO: www.medicosdelmundo/blogosfera/illesbalears

If you need urgent attention

If you are pregnant

If you are under 18